Store number 032251 of Little York and 59. Pizza was awesome nice and hot. Team members were friendly. Got some wings and were delicious. read more

Ordered from this location and they didn't even give me the right items i ordered AND paid for

I have the picture just for the proof that I was here because this was some bull crap. I came here during my lunch break wanting a personal pizza. Do you know what I was told by the lady at the front?? I was told they didn't have any of the stuff to make personal pizzas & they were out. My first thought was sooo you're out of pizza dough? How are y'all operating & still taking orders if that's the case. Yeaaa I won't be back here ever! read more

Pizza Hut - the front of the restaurant - Pizza Near Me - Houston, Texas

I ordered a bundle that included 2 medium pizza, 1 order of breadsticks, and I paid extra for 16 wings. When my door dash driver arrived it was no wings. i contacted this UNPROFESSIONAL LOCATION and they answered the phone and said we closed and hung up. Ok I called again and I had to scream at the rude guy that answered the phone just so he wouldn't hang up. I told him I'm missing part of my order he said ok call door dash that not my fault. I told him yall never gave them the wings and I would like to speak to the manager cause he's rude I said ok whats your name since your the manager I'll speak to the person higher than you he said I'm not telling you that I said well I just want to come get the missing piece of my order he told me "I don't have to tell you shit pull up then". Is this the way "Managers" act nowadays what an embarrassment. I wouldn't recommend them to feed stray dogs. read more

I haven't been to this Pizza Hut in a while. Going in the place smelt yummy! The employee Juan was smiling, and helpful. He had great customer service. I ordered two of the Detroit pizzas. We enjoyed them. He even cooked them a little longer for me so they'd be crunchy! read more

I ordered a pizza from this location online and didn't get it delivered after an hour of the estimated delivery time I then called this location and they said they only had one person delivering pizzas and that it was going to take more time for the pizza to get here, do not order online for delivery from this location read more

so my mom bring me to Pizza Hut for the first time and I ordered a pepperoni pizza and I when home I love but the time it was in 15 minutes long so i we'll give it five stars read more

I was there last weekend and ordered mozzarella sticks on the app. When I got there the guy who took my payment was cool but he went to get his manager to remove the mozzarella sticks from my order when this guy came from behind the counter with the nastiest attitude ever. He DEMANDED that next time I place an order, to pick up the phone when dialed because apparently they tried calling me to tell me they didn't have any. I understand I didn't answer but even the guy who first helped me was looking at him like he was crazy. And this isn't the first time dealing with him. I'm sure a lot of these bad reviews are because of him. He REFUSED to give me my refund and basically kept my $15. Last time I go here and I can't wait until they close it down. read more

The service is sooooooo slooooooow!!!! The people here just do not care about their job at all. During covid when everyone should be wearing a mask, multiple employees are not wearing them. I ordered 30 minutes ago and the website said it would be ready in 20 minutes so I gave them 30 to have it ready but when I arrived I had to call because no one ever came out. I waited an extra 20 minutes to have my food brought to me curbside. This location is the worst one I've been to and I've been ordering pizzas from different pizza huts for years read more

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This Pizza Hut is the worst the girls that work there are lazy asf I went around closing time and everyone was standing around I seen a Hispanic guy and he was the only one cleaning while the other employees were just standing there looking at him clean. That boy deserves a raise I didn't get his name but I find that kinda messed up. read more

Well I tried again... and of course nothing has changed. I ordered at 7:20, got a text at 7:37 out for deliver, it is now almost 8:30 and nothing. I called and held for over 10 minutes to be told it was out for delivery. I guess I should just stop trying with this location. DoorDash it is. Now I have no dinner and I guess I will hold for a other 10 minutes to try and get my refund. read more

The slowest gotdamn pizza place in the city. Ordered online and took them an hour for a medium pepperoni pizza. 45 mins of wait time once I arrived. 4 seats and no customer service. Won't be back ugh. read more

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If I could give 0 Stars I would, worst Pizza Hut ever, everybody acts like they don't see you, almost everytime I'm choose delivery they call back saying they arnt delivering. The wait is almost a hour when it says 15-20 min. And they always short you a sause or item. Today again I ended up picking up my pizza bc "they arnt delivering" and I open the box and get shorted the icing, so I ask politely for a icing and she goes to the back and says "we dont have any" ..look i get it of your short something but let someone know, instead of shorting them. Just order from Papa John's or Domino's, this place is a waste of time and you dont even get what you pay for even if they have slightly better deal. read more

Workers are lazy I've waited almost an hour for curbside . The workers are really lazy and all over the place..

Just ordered from here my pizza was on half the side of the box my my cokes were warm and a wing was eating like they devoured the bone in everything there's a whole wing missing for my six piece wings and they ate the pepperoni off my pizza literally the worst Pizza Hut ever read more

Hi, you have found the worst Pizza Hut on the Northside. Congratulations. You can expect subpar quality food, questionably cooked, with some of the worst customer service and professionalism ever. If you get your order correct on the first try, you might want to go try your luck at a casino next. They are always out of some item here, too. I got denied my American right to order a square pizza because they didn't have the box for it. But then I saw someone else get a square pizza after me. They cook what they feel like, when they feel like, and if that's not what you ordered, oh well, fuck you, we're the only Pizza Hut in this area. ...this particular location has driven us to get our pizza from the little ceasers around the corner, and that place is dangerous. I'm risking my life to get pizza from a shittier franchise, rather than coming and attempting to get food from here. Let this sink in. I'm going to Jensen. Where prostitutes roam the streets. To not deal with this service. Little ceasers pizza sucks dick bro, and that's where we go instead of here. read more

People are so inpatient ofcores when is busy is gona be slow but if you really want to know if your pizza is ready just call. been customer for 2 years still great ! read more

The place is clean. The service is good. But, they have NEVER gotten my order correct. Today I went to get my FREE pizza because my order was not right. So, when I get there and open it up. Guess what? Yep, order wrong again. What's so hard about a large meatlover, boneless wings on garlic bread. In return. It was a pepperoni pizza with wings with bones on regular bread. So, check your orders please. read more

This location always disappoints. Sometimes they don't have a delivery driver, sometimes they don't have menu items, and sometimes they can't find your house. Such a waste of time. read more

The nearest Pizza Hut and for some particular reason it hires the most unprofessional staff . Today I ordered around 4:30 and was told 20 min for carry out. Well I'm here and not ready an extra 20 min the 1 cook that's back there is dragging himself around like he could care less Ashley the manager on duty hasn't even bothered to show face and Asia the cashier seems to be the only one running back and forth to get info!!! The main cashier popping her mouth and neck telling everyone she don't know nun SMH The prime example of why the hood will never excel read more

This Pizza Hut is horrible. I ordered a medium pizza and the Tuscani chicken alfredo. While the alfredo lacked salt and flavor, it was tolerable. The pizza?? Terrible. The dough must have been old or something as it did not rise at all. I was left with a cold, flat, greasy mess. I was so unimpressed. I won't be ordering from this location again. read more

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The only Pizza Hut in my area.... Sadly for carry out only as I'm not in the delivery zone. This location is pretty clean and well organized. Took a little longer for the order to be ready than stated on the phone, but only by a few minutes. Will order here again for take out. read more

This location has the worst service. They are very disorganized and lack clear communication with each other & it shows because the orders are backed up & at least 20 people are waiting to get their order & still lacking an item on their ticket. The manager "Anna" was bragging about telling a customer off to one of her employees. Most orders are made online and they seem lost. I was there long enough to see how people had placed their order. The foyer floor is dirty & so are the windows. One lady asked the cashier for pepper flakes & she told her 'we don't have any' then the next customer asked an employee who was bringing out the pizza from the back for pepper flakes and she gave her some; so it goes to show you that not all the employees are providing good customer service. read more

Ordered curbside pick up to be ready at 5:55. It's 6:50 and About 20 people in and out and all I ordered was one large pizza.

Don't recommend!! If you place a delivery order and don't answer 2 consecutive calls they will automatically cancel your order and keep the money!! No refund yet so I called my bank to dispute charges. I called as soon as I saw the missed calls and tried to get the person to make the order and I'll be on my way but he refused and then hung up on me. read more

Seriously the slowest service ever (except for maybe Sonic). This is my 4th time here for pickup since April and it's always been a 30 - 45 min wait after ordering on the app and telling them I there for carry-out. This time I listened to someone in the back complain about his hrs and a co-worker for 20 mins while I waited. The only reason I ordered this time is because I forgot I told my kids I was done with this place. So officially 53 mins for 2 pizzas on a Thursday. If I ever manage to contact the owner of the franchise, I'm going to suggest they do some training. read more

Terrible customer service. Waited an hour and a half on my order only to be told one of my pizzas was not made. This was after I called the restaurant to verify my order was ready for pick up. read more

VERY POOR SERVICE!!! I have lived here for more than 3 years and they have never gotten my order right or delivered in less than an hour!!! Worse Pizza Hut ever.. they are all rude and keep you on hold every time they answer for 30 minutes you have to hang up and call them again. read more

If i could give less then 1 star i would horrible pizza The pizza is burnt, over salted (its like im eating a salt), i order it with pineapple,bacon,pep and i got like 10 pcs of pineapple on the whole pizza and burnt bacon i definitely wont be coming back to this pizza hut!!!!!!!!!!!! Just tasted the brownie n it was burnt at the bottom read more

Ordered twice from here and did not get my pizza twice from here. They got idiots working the phones and kitchen plz save yourself the time and order anywhere else bc these people never ever come in clutch and if u waiting for your pizza good luck cuz I don't think it even got made. They also never tell u about it read more

Customer service is horrible! There's a little Pip squeak that answers the phone and so very rude! If you don't like ur job don't work there! It was over and hour before I called to check on the pizza. 8:40 is when I ordered... I called around 10. He said with out asking a number or anything is on the way... it's on the way.... I'm like you didn't even check! He sighed really hard and was like ugh what ur number I said u know what it's ok I'll wait. 30 mins later I call back to cancel and he said why would you wanna do that ma'am it's on the way! I said yeah u told me that already! U said 20-30 mins and it's been over an hr and a half! Just so rude over all! And I love Pizza Hut... read more

Worse place to get food. Ordered delivery and for 1 pizza and an order of wings it was a 2 hour wait! Food was cold and wings tasted horrible. read more

They need a new crew ordered a large pizza was to pick up my order at 8:17pm and it wasn't ready ...they told me wait 10minutes more so I did and my order wasn't ready. Waited almost an hour when my order was suppose to ready at 8:17pm. Wonder why this happen? If i could I would give this place a 0 star rating . This isn't the first time . Gave this place to many chances but this place sucks read more

Terrible customer service food came an hour later terrible food was cold and I do not recommend it is terrible and instead of delivery they made it pick up read more

This is by far the worse Pizza Hut! I order online at 6 for a carry out at 8 called 20 minutes before to ensure my order was being made, they left me holding for 10 min, called back they said order was ready, came to the store order was not ready or not even being made, they also ran out of one of the items. AFTER I HAD CALLED AND THEY SAID IT WAS READY! And this people want to get payed $15 the hour? Please.. read more

Very unsatisfied with my order as it was not made the way I ordered it and the overall experience was not great. The restaurant closed at 12am I made my order around 10:40pm, I ordered online for the 2 medium pizzas for $5.99 both being hand tossed, unfortunately I received both thin crust with a horrible appearance. I prefer to stay with my current location on Tidwell and Mesa. read more

Never again will I ever order from this place! Ordered a pizza at 6pm never came, called to check status at 7:25pm was told pizza should be arriving any minute now never came. Called again at 8 pm was told not sure what was going on by the manager he did nothing to resolve the situation nor an apology. All he said was your refund will be back on your card in about 2-5 business days I'll cancel your order like really what if them 30 dollars was all i I had to feed my kids?? Ridiculous!!! My 5 year old daughter cried for her pizza! Trash place please stay away!!! read more

2 1/2 hours later got the food, food was kinda cold. Wings tasted old and disgusting. Worst Pizza Hut experience

This place is a joke! Ordered pizza paid with card online and waited for delivery. 2 hrs passed i called to check the status and they said they only have one driver, and he should be there in a bit with my order. 4 hrs passed i called back and told me i never placed an order. And that it wasn't at their location. Just Don't waste your time....and go somewhere else. read more

Currently I have waiting 2 hours for delivery and I am 5 minutes up the street. I called an hour ago and was told my order was already out and lo and behold i'm still waiting. This store is absolutely horrible. I wish I could give it zero stars. Corporate needs to shut this location down. read more