One of the hardest places to order a pizza lol No you didn't read that wrong. You would think this place gets paid off how many pizzas they don't make lol read more

Went there today. Walked in. Absolutely not one employee was found. There were a couple of guys eating on the pizza side and two people on the wing side. I walked around to find an employee to seat us. I stopped short of walking into the kitchen. Waited 15 minutes. I shouldn't work this hard to spend my money. Absolutely ridiculous. Walked out and will never return. read more

I'm here for the lunch special. Pizza and a salad. The food is great. I came here earlier this week for lunch and the service was great. Not so much today. I'm wondering if I unknowingly did something to offend this guy. I will come back but if I see this guy Im going to turn around and leave. Pizza Hut is going to lose business because of this one guy. All three of us at this table feel the same. read more

Pizza Hut - a man standing in front of a counter - Pizza Near Me - Marion, Indiana

So after the 3rd major problem I finally post a review. The first 2 problems were my order not being ready even close to the estimated time. One being over 30 minutes past the time I was supposed to pick up my food after it was ordered with at least 90 minutes of lead time. Then tonight I was shorted an order of bread sticks, a marinara sauce, and the crust topping on my pizza. I had reserved my comments until now, but this is strike 3. I will not visit this location again read more

I placed a order with them on Feb 24,2023, I never reviewed it so I called u spoke to a management team member who was very rude. The manager told me that I should have answered my phone because the driver had gotten locked and they were closed now I asked for a refund he said he would put it on my card the next day I still have not received my refund so today I decided to try and get a replacement order because I still haven't received my money back on my card. They told me they couldn't do that. Then they went on to tell me about how long it had been since I placed the order, but it doesn't matter because my money was never put back onto my car. I did tell them that I would be calling corporate, and that I would never get with them again. read more

Great food, Awful service. Had to wait over an hour for two cheese pizza's today. Everytime i order, it is like this. Every.....single....time. read more

Well i lived here 20 years ago and I'm here for a funeral and I decided to have my favorite PIZZA HUT 3 hours later no pizza they said they would send out a replacement pizza and that never showed up so we call back he says it's in Route so it's probably cold so I just say just give my money back the manager says I would need to come in and fill some papers out wtf I'm calling corporate ASAP thanks for nothing All I want now is my money back and I'm from pa I paid with a card just give it back I should have looked at the reviews before I ordered ordered at 6:00 it's 8:30 still no pizza lol oh yea Pizza Hut is 1/2 mile away DO NOT EAT HERE IJS read more

Burnt very burnt if you order well done you get burnt if not it's raw took over an hr on a Thursday to get last time we order from here read more

Pizza Hut - a slice of cheese pizza in a box - Pizza Near Me - Marion, Indiana

I ordered from this Pizza Hut and I'm 16 and it clearly marks kid friendly I called and he asked carry out or delivery I said delivery he said I can't hear you so I spoke a little louder then he said it again I can't hear you and then hung up on me that is bad customer service-1 star read more

The service here is severely lacking. Our wings were brought to our table. We had no plates or silverware. Had to go ask for it. My pizza was wrong. Server placed the order incorrectly. Never did see her again. When cashing out was never even spoken to by what I think was a manager. She was to busy gossiping with someone else. Will not return. read more

My wife and I ordered a large supreme stuffed crust pizza and salad bars, plus a couple soft drinks. This Pizza Hut was a little unique to us, as it had a bar room. We did not visit that area so I cannot review that feature. The restaurant was clean and orderly, including the rest rooms. We were seated promptly and received good service. As with most of our various Pizza Hut visits, the pizza was very good. The salad bar was disappointing. The lettuce looked very bad, not all of the topping containers had items in them. And, the selection could barely build a basic salad. We were a little surprised in its condition considering there were only a few customers in the building. I would visit this Pizza Hut again, but not if I was in the mood for salad. Everything else was spot on and good quality. read more

We walked in at 6:15 pm on mothers day only two customers on the bar side. That should have been the first red flag. The second red flag should have been having to wait on a booth to be cleaned before we could be seated. We ordered our drinks and they got that wrong, third red flag. About 10 minutes later placed our order. 45 minutes later we hadn't even seen an employee much less our appetizer. Five minutes later we received our appetizer along with a cold pizza and minus my sandwich. 10 minutes later I received my sandwich. We were never asked if everything was ok or if we needed refills. I politely commented we were not impressed nor happy with the food or service or lack thereof. No apologies offered nor a price modification due to horrible service and food. This is not the first time I've experienced this lack of service on a Sunday at this location. That was a $51.03 education I wont soon forget! read more

Placed an order through their mobile app, received an email with my order confirmation and delivery time. Once the order was 20 minutes late being delivered, I called the store. The first employee that I spoke too, couldn't put together a professional sentence, so I asked to speak to a manager. The manager answered the phone without introducing herself, told me that the online app gives wrong delivery times. When, I asked her what they could do for me since the order was now going on being 30 minutes late, she laughed at me and told me they do not do anything for customers, and then hung up on me. When the delivery driver finally showed up 35 minutes late, he didn't even bring my whole order to the door with him. When I asked where the rest of my order was he told me in the car. Why wouldn't he bring the whole order, unless he was counting on me not noticing. Then the pizza was cold and missing toppings. I will never go to this pizza hut or any other pizza hut again read more