Ordering Hut boxes for my friend and I for lunch. Always perfect and the staff there are awesome. I love going there because I know I will always have a great experience! ( sorry no pic- it was too yum to pause) read more

Had a great experience. Super friendly staff. Freshly prepared food. Everything came out hot and as expected. Restaurant was clean. Zero complaints. read more

Fuck yes its a fucking Pizza Hut haven't had them in years still the same flavor awesome pie read more

Pizza Hut - Meat lovers - Pizza Near Me - Merrimack, New Hampshire

I called in an order told them I wanted two orders of wings cooked 1 1/2 times . Ranch and blue cheese , Bread sticks with extra shake on it, 2 extra sauces. I got bread sticks with hardly any shake on it, no ranch, and two orders of chicken nuggets! I called and if I want to drive another hour I can get it fixed . Definitely will not eat there again. Update: district manager called me and offered to replace the food. Thank you read more

We have dined in twice and both times it's been very good. Pizza excellent and service friendly and helpful. If I could offer one suggestion it would be to add a tv or 2 in the dining area and make sure they always have sports on. The one tv they do is tiny and hard to see unless you were sitting right under it. The interior is a sports theme and would be good to enhance and update it with a couple good size tv's so coming in to see games and enjoy the food would be an option. Thanks... read more

Alyssa was such a terrific wait staff! So friendly, all of the food (pizza, breadsticks, and buffalo wings) was hot fresh and delicious!

Ordered a New york style pizza. With delivery and tip, the cost was $33. It was the worst pizza we've ever had in merrimack. It was supposed to be double pepperoni, and it wasn't even close. The pizza was so overcooked that the sauce and crust were like dried out cardboard. Threw half of it away. read more

The service was horrible. Our server brought our check over to us half way through the meal and told us no hurry to pay and she came back 2 minutes later asking why our check was not ready to be paid. I try top give servers the benefit of the doubt as I used to be one when i was in high school. but being rude I am sorry is not a good presentable person read more

Always had a good experience eating at a Pizza Hut , first time here could only get take out. Tried the Pizone, comes with a side of sauce, very good. Also had the 18 piece bone in honey bbq wings, better than most fast food chains. Fast and friendly service, we will be back again. read more

Pizza Hut - Our take out Death Star. - Pizza Near Me - Merrimack, New Hampshire

Maybe I'm the only person who didn't know this but the description of the dinner box is just straight up blatantly misleading. -pizza -5 breadsticks -10 cinnamon sticks The dinner box ACTUALLY comes with pizza, 5 bread sticks and 5 cinnamon sticks. They just cut the cinnamon sticks in half so they can call it 10... I was really annoyed when I opened my box to see 5 cinnamon sticks. I called and asked why I received 5, they said "it's always that amount, we just cut them in half to make it 10, but we stopped cutting them" If you stop cutting them then call it what it is. 5 cinnamon sticks. 100% false advertising. Was pretty stupid when I showed up to my brothers with dinner and opened the box to see 5 of them... read more

Been ordering from this restaurant for over seven years. They're understaffed and I can't hold that against them but the way they treat people when you do get ahold of someone is where I'm upset. While placing an online order my scheduled delivery time was 25-32 minutes out. After placing my order it was 90+ minutes out. I called to try to cancel and got sent to a call center three times. By the third time I asked to speak to a manager who pretended to transfer me to someone who could cancel and I was hung up on. Spent almost an hour on hold trying to cancel an order that I was not going to wait an hour and a half for. Terrible customer service and I'll end up having to do a credit card dispute since they wouldn't cancel the order. To note, when I was ordering I was given a 25-32 minute delivery time and when I ordered got a 90+ minute time. read more

Was all excited to try the Pizza Hut melts. Seen the tv ad a zillion times. Downloaded the app and went to put in the order but NO! This location doesn't offer the melts! How dumb ! The national chain is sending you customers with its tv ads and you can't even offer their newest item?? Uhh pathetic! read more

This is not Pizza. Pizza hut is NOT pizza. It is frozen dough, frozen sauce and lots and lots and lots and lots of salt!!!! read more

This Pizza Hut always has fresh pizza and a nicely kept up salad bar. Shirley, who works the buffet, is a delight! She keeps everything out on the buffet fresh right up to when the buffet closes and makes sure your drinks are always filled. At night, the service can sometimes be a little slow, but I have found the pizza to still be fresh and the one time they did make a mistake they were more than willing to fix it right away without being rude like some places. We go here regularly. read more

Edit: After not recieving any follow-up, I sent in a second complaint to the Pizza Hut website, which prompted a call from the district manager. Apparently I wasn't the only one having a problem that evening, sounds like things were out of control. He apologized and threw a little love my way. We'll see if they can earn a few stars back on the follow-up visit (though those things are always dicey because they know they have to suck-up to you....) BOOOOOO! UNACCEPTABLE SERVICE, AVOID THIS LOCATION AT ALL COSTS. Why is this location terrible? 1. They have a drive-up window if you're picking up pizzas. Too bad nobody actually watches to see if you're driving up. One more than one occasion I've had to sit there for a while. 2. Internet delivery? Ha. Don't expect the quote times to resemble anything related to how long it will actually take. My most recent experience? I submitted an internet order for delivery at 5:20. The web site said it should take approximately 40 minutes. OK - 40 minutes comes and goes. I decide to give it a little time. An hour after I ordered, I called to find out the status. The first time the phone rings at least 10 times, someone picks up and then hangs up. I call back again and get placed on hold for a really long time. The girl who answers the phone says the web site times aren't accurate, that it could actually take TWO HOURS or more. I said fine, just cancel my order. Then the girl asked for my address, and said "oh wait, that order just went out the door, it should be on its way right now". 40 more minutes pass by (I live 3 miles from the place). I call again, explain the situation, and the person puts me on the phone with the manager. She apologizes for the situation, saying they;re very busy. Fine, I understand busy - but it's been over an hour since my pizza was supposed to be here. She said that one of her delivery people was leaving with it right now. Sorry, wrong answer -- I politely point out that somebody told me the exact same thing 40 minutes ago. (Note: if 40 minutes passed, that meant my pizza wasn't even made when the previous person told me it was being delivered). Going out the door or not, I told the manager to cancel my order -- it had already been an hour and 45 minutes, I didn't have pizza, and I had already been lied to once. Awful service made worse by the fact that we were also trying to feed a woman who was 9 mos. pregnant. You lose, good day sir! read more

Slow! Came here on a Sunday night to try the new garlic bread pizza that's been advertised. Ordered just a pizza and two sodas, dine in. We were really pressured into trying the Sierra Mist with extra cherry syrup added; I had to decline it twice. 40 minutes after we had ordered, I asked what was going on, the waitress explained: "We're usually not this busy on Sunday nights, we got a lot of phone orders for delivery, and since they are more profitable for us, we put those orders into the oven first." What? Since when do you brush off customers like that? Finally another 5-10 minutes later, our pizza came out. It was sloppy (not that I was surprised) and didn't taste all that special. There are so many options for pizza in this area, I'm sorry I decided to give my business to Pizza Hut this time, won't make that mistake again. read more

I love this place. It's very slow. We've come in before and have been the only ones. (I'm more than ok with that though lol) Shirley is great! Always presentable, friendly, and always smiles! We love seeing her. We've been here multiple times. Foods great. Always fresh. Definitely coming back! read more

A simple order gone wrong. It took two hours on a Tuesday at 4:30 to get it delivered. First pizza was to have been a sausage and pepperoni pan pizza. We got a hand tossed sausage and pepperoni . He second pizza was to be a hand tossed with pepperoni and bacon. That one was a pan pizza with just pepperoni . We called to give feedback and asked for them to be replaced, they were too busy for the manager to even talk to me. Very disappointed in this wrong order of cold pizza. read more

This Pizza Hut did not have good service. We asked to dine in and the cashier at the register blatantly ignored that and proceeded to take us as a 'To Go' order. Meaning he did not seat us at a table , we did that upon ourselves; He gave us drinks in plastic cups and served us our food in boxes. As we were sitting down , i seen him greet and seat other guests. When i reminded him that i actually asked to get dined in , he gave me a very rude response. Ive been to alot of restaurants and all i know is that was not good service and was not professional at all. read more

Forgot my breadsticks twice, pizza was overcooked, and wait was over an hour. Won't be ordering again.

Went to the Pizza Hut in Merrimack, NH by Home Depot at 7:pm on Sunday, April 28th, 2019. We had not been there in a couple of years because it was so bad. We were the only customers there. People in the back noticed us twice. However, no one came out of the kitchen. We waited over 5 minutes and still no one came out to seat us. The delivery driver came past us and said nothing. We left. Never again read more

We have been to this location before with our family of 5 (our school aged children do Book-It and get free personal pans). Service was always great...until tonight. It was not busy for dine in, as there were two other tables whe we arrived. We waited a good 10 minutes after being sat to have our "server" (honestly don't know if "Damien" was the cashier, a server, a host or in charge of the phone orders because he was doing all 4 roles, and there were two other servers in house) come over to take our drink order (which at that point we were full ready to give our entire order). And he apologized, I'll give him that, but not without saying "the front is really slow right now." We were then told that our order would take about 20 minutes (absolutely reasonable). So we wait 20. My meal comes out. No one else's. Five minutes later, my husband's comes, and we're told by "Damien" that our children's personal pans were "just now put in" because "other phone and take out orders came in and had to be put in first." Okay so dine-ins get bumped? And adults served their mess while children are made to wait? Anyway, it will be soon for theirs. About 5-10 minutes later, one personal pan pizza. We ask where the other personal pan is for our other son and the spaghetti and meatballs for our daughter. Damien then goes "oh right! There was pasta and meatballs! I'll get it with the next personal pan!" Okay so at this point, we now have two adults and one child have been served, completely separate as none of the three meals so far came out together, and now two children still without food. Finally the last personal pan and pasta and meatballs come. At which point my husband and I are now done eating (after of course sharing our meals because our children were an apparent after thought, but I digress). My one son hands over his free personal pan pizza for his Book-It to Damien when he finally is served and Damien states "oh I can't take this." So I inquire why. Damien replies "it needs to be given at the beginning." So I respond "we've given it at the end of our meal. Can we please have it applied to our bill?" Damien responds "I just like it at the beginning because now I have to change everything." And he walks away. We continue to eat. Damien comes over and says that they have an "extra" medium pizza and be talked to his manager and they would like to offer it to us. We say thank you, that would be nice. Our bill comes. And we ask for it to be corrected because they charged us the one that was to be covered by the Book-It Coupon. Damien then comes back with the new, corrected bill. Except it wasn't ours, which we show him and he said "oh yours was right next to this one, I'll go back and get it." I understand that service may be impeded by take out and delivery orders. That the kitchen may be slow. But our dine in service was completely fragmented. There wasn't a single apology for inconveniencing us, but rather excuses given. Yes we got a free pizza, which we appreciate. But this will be our last dine in at this location. And I hope that there is better training for the waitstaff that is being advertized as needing. read more

Worst pizza Hut I have ever visited, buffalo chicken hardly has any chicken in it. The place stinks, also an old restaurant. WOULD NEVER RECOMMEND read more

I like their food but just once I'd like to get a delivery order that is complete and correct. 45 minutes and 2 phone calls later I'm just now getting the rest of my order, with no apology. read more

Not necessarily hating on this particular place, but the food is beyond disgusting. I don't know how it compares to other pizza huts but I assume they are also pretty bad. Oh I'm sorry, did you order pizza? Here's cardboard and cheese! Literally any other pizza place is better than Pizza Hut. Pizza is the one thing that has a locally owned restaurant dedicated to it in every town in America. Even if you are trying to save money and get it from a chain, go anywhere else! Dominoes, papa Johns, etc! You'd honestly be better off buying frozen pizza. Just don't go to pizza Hut. read more

Came back for another shot and service was great! Our waitress, Taylor, was very attentive and made sure to keep checking with us. We both ordered the Meaty Marinara pasta dishes with the salad bar. Food was baked just right and the presentation was nice with the herbs on it. Salad bar is pretty well stocked and everything tasted nice and fresh. No complaints! read more

We gave this place one last try after several poor take out orders over a year or so because we had always been a fan of Pizza Hut pizza. Placed an online order the other day and picked it up without closely looking at the pizza. Got home to find instead of the hand tossed crust we ordered we received a stuffed crust disaster with a paper thin crust. In addition to the screwed up order, the pizza and toppings just didn't taste quite right. Ate enough to satisfy our hunger and tossed the rest. Didn't bother calling the store as we had no interest in driving back or getting another pizza there again. Not sure if the issue is the store or the chain but we have no intention of finding out. read more

Very disappointed in service. Called up to place order for takeout. Had coupon. Picked up pizza and paid. walked out thinking bill was kinda high. when i got home found coupon had been listed on receipt but cashier had charged me the original price. she made out well that night tip wise. Left feeling taken advantage of...never patronizing that location again. read more

The service was very slow. Dining room was slow for a Friday night. The pizza was almost gross. Like cardboard with meat flavored chunks on it. The salad bar with grilled "chicken" was also inedible. Didn't feel or taste like chicken. Will not be coming back. read more

I ate in on Saturday night. Garlic bread sticks were great. Pizza was good, typical for a pizza hut. It was a bit busy but service was very good, The waiter was excellent, very attentive and friendly. The wait was as expected, about 20 minutes. All in all, a nice meal. I will be back. read more

I went here for dinner tonight with my family and I will NEVER go back, the service was absolutely atrocious. We waited forever for our food, our waitress was very slow, inattentive and rude. This isn't the first time i've had bad service here. Pizza hut will no longer get business from me. read more

I dined in on Sat. Night at about 7:00 PM. It was quiet; there was only one other table occupied while we were there. It was clean, the service was prompt, the staff was pleasant, and the food was good. A couple of TV's had the football game on. What more could you want? Great for a fast food pizza place. read more