Had an order last week delivered fine no issues. This week they said my apartment complex is banned.

Never ordering from this place again. I ordered a pizza for my father an hour ago and it has yet to show up at the door. I keep calling to try and get an ETA on the pizza and no one answers. This is unacceptable. Don't ever waste your time here. read more

Horrible my order was 2 hours late I had to go pick it up when it was suppose to be delivered. The food was cold and nasty. The worst customer service ever. read more

This place is a joke ! Took 5 different times calling and then being on hold for 20 mins ! I'll be posting the screen shot of the call ! ! It's a Wednesday 3 pm so I don't understand what's so busy ! read more

Don't know why this place has little stars. Great service and I love to see Pizza Hut small sit down Restaurants. I think they are so cool. Great food and the staff was super friendly read more

Worst place ever ordered last night ordered food tried getting ahold of the hem for over an hour even call center was trying and couldn't get Thur I picked up my food and the pizza was hard and nasty and my son bit into a chicken wing and it was all black in the inside super gross if I could put 0 stars I would I wasn't able to get a hold of anyone but it's my lost cause I wouldn't want food from here ever again read more

Omgggg, horrible!! The pizza looked AND tasted like shit. I don't ever buy pizza from THIS Pizza Hut and I learned my lesson, won't ever order from here again. YOUR FOOD MADE ME SICKKKK! read more

Not even kidding; ordered over the phone for pick up. Asked for specials which were essentially $16 for a single pizza and a soda or $23 dinner boxes (smaller pizzas) so we just order 2 large pizza with 2 toppings each, one stuffed crust and with service fee they're asking $50!!! For two large pizza!! I asked about their online deal is a 3 topping large pizzas for $9.99, and was told those are online order only. I understand there is a charge for specialty crust but damn $25 pizzas!!! I can get a full table sized party pizza for that price!! read more

They gave me the wrong order and then took over 30 minutes to get someone on the phone! Horrible customer service and they refuse to correct their mistake. I thought the reviews were not accurate for their actual customer service but I guess I was wrong. read more

This place is a joke. About 6 years ago everything changed around. Prior to that I used to go every Friday with my family. I haven't gone in 5 years until today. I got a heart shaped pizza for Valentine's day. I hate that place even more now. They don't honor the promos that are on TV and the quality is terrible. Take this franchise back and make it a corporate location. read more

Pizza Hut - What a joke - Pizza Near Me - Perris, California

Took 3 Hours to Deliver My Order and they never answer phones && if they do they hang up and won't answer again.. horrible customer service .. staff working without gloves when I went in for carry out still took forever .. read more

I ordered delivery from this location and the service was bad. I will never do delivery again. They were 25 minutes late from what was projected online and I was less than a quarter mile away. When he pizza did come the delivery girl looked very unprofessional and delivered a cold pizza to my work place. We are now having to reheat a pizza we just purchased. Ridiculous. read more

Pizza Hut - Was cold...doubt I will order from them again. - Pizza Near Me - Perris, California

I don't even want them to get a quarter star! I spend a night with my kids and hubby which we don't do to often! Well they ruined it with their hella late delivery! Who does this shit! An hour late! This is ridiculous to eat dinner at 9:30pm. Someone who cares about their customers need to run this place! I'm so disappointed that the evening manager is still there get a job your good at cause you do not do your job well enough to work at customer service! read more

Zero Stars!!! The pizza we usually order from here is pretty good. The order we received tonight was not satisfying. We ordered stuffed crust pepperoni and green pepper pizza. The pizza was a little cold when we received it. The worst part was the bread and crust. The pizza was super thin and it looked over done! The crust is usually my favorite part and this time it was just overdone with no flavor. The whole pizza was just tasting like cardboard. read more

Whoever Jessica is you are a bitch...I ordered pizza and waited 3 hours and you had me come in for a refund and did not give us any food and stated you asked for a refund. Duh I waited three hours and you guys never delivered my food and had me come in. DO NOT ORDER FOOD HERE. I WILL ALSO BE CALLING FOOD AMD BEVERAGE ON THEM. NONE OF THESE PEOPLE IN THERE ARE WEARING MASK AND COOKING FOOD. read more

This place was a good spot to go on a Friday night or Sunday night with the family! And Everytime it was no surprise that service was Crappy! Rude waitress rolling her eyes and just being a smart ass! It sad because the food is great! But the staff is Horrible!!! I will not return here anymore!!' If you can just order and take home that's the best thing to do! Unless you want to sit an be waited on by rude waitress read more

Aside from the really sweet & on the ball redhead.. this is the nastiest Pizza Hut I've ever been to. The bathroom was disgusting, empty tables were dirty, blinds broken & covered in dust, & filthy windows. Altho the pizza was pretty good.. I sure was disappointed in this particular franchise. Michelle.. read more

There is currently 5 of us here at Pizza Hut and we ordered two medium pizzas but was only given one. We even made sure to say to make BOTH of them Medium please. We got very poor service when they only had one table dining in when we arrived and had three tables unbussed . I just moved back into town after 8 years with my bf and wanted to bring my whole family here because I remembered it was great but was very disappointed. Never going to come back here, a mistake is normal and I'm not upset about that. I'm upset about the lack of communication and decent customer service. The cashiers name was Alex and is very incompetent! read more

My recent experience at this Pizza Hut was a very positive experience. This is one of the few Pizza Hut's sit in restaurant, salad bar and drive thru window. Usually before I eat at a restaurant, I look at Yelp reviews and then proceed to go inside despite the yelp score. The reason I do this is so I won't be surprised by the level of service I am expecting. Contrary to other Yelp reviews, this Pizza Hut was completely different. We were quickly sat, and quickly received service. We took over 15 minutes to make up our mind and everyone the servers would come and laugh because we weren't ready. We then finally made our decisions and ordered. About 15 minutes later, our food came out and it was exactly what we had ordered. The crust was cooked right, even distribution of toppings and near perfect cut slices. The wings however, were weirdly flavored (lemon pepper), I wouldn't recommend them! We told the waiter and without hesitation offered to make us a new batch, this time we went with spicy BBQ and they did not dissapoint. During our meal, the shift manager came to check up on our table. Never have I met a manager so passionate about his job. He told us that with him what matters is service vs speed. He will rather have the food come out slower but exactly as ordered without the need to make a pizza all over. I agreed with him, and told us about his desire to become a store manager. I believe that this store needs someone like him in charge, with his drive and determination, and value of customer satisfaction. Additionally, the restaurant was very clean for being a Friday and at half capacity. (September 12). read more

Ordered 6 pizzas and the estimated time delivery was 1.5hrs. Of course it would take about 2 hours. When I called when I gave it a 15min delay, they tell me they had 3 orders before and tell me it's on it's way at the moment. Wth man. A heads up would've been nice to know of the delay. But of course they wouldn't know any decency of notifying their customers, they wouldn't want you to patronize their store. Here's a tip: it's common courtesy to give a reach-around when your screwing your customers like that. Free bread sticks would've been nice. Or at the very least an apology. Utterly ridiculous. You get 1 star for trying (jk it's because I can't give 0 stars) Oh, and the pizza: not that great. I knew I should've ordered from Papa Johns. SMGDH read more

Im usually not picky about pizza and even though i love pizza hut this locating its dissapointing, i been there i few times and its seems like they always are short on stuff. The dinning room is always dirty, most of the cashiers/waitresses are rude. The last few times we have order wings well idk if i can call them wings anymore theyre bearly any chicken on the boneless ones whats up with that! I really hope they step up theyre service and wing game lol! read more

So, I've had mostly positive experiences ordering from this Pizza Hut for lunch meetings. I work for a General Contractor and our jobsite is located on a school campus, since we have a few large-scale construction projects we are working on. I have had deliveries to the same location multiple times and just got a call from the "manager" who had a really bad attitude - she told me that they can only deliver to the front office and this would be the last time, even though I have never had an issue. I explained that I have never had an issue previously, and she didn't want to hear it. Congrats, Pizza Hut Perris, I will make sure we NEVER use Pizza Hut for luncheons again. If you look at how much we've spent at your location, you'll realize this was a big mistake. read more

Pizzas were bomb today!!! Hats off to the "chef"!!! Please keep making them like that! My receipt number was 80!! Very impressive! All 3 pizzas!!! Thank you! Thank you! read more

Called in to place my order 45 mintues prior, and "customer service" forgot to submit my order. Apparently they are in Sacramento and take calls to place an order when you call your neighborhood pizza hut. It was pouring rain, and I needed to go elsewhere to buy dinner at 8:30pm at night after a long day. NEVER AGAIN! read more

Now i wouldn't even give this place a star if i didn't have to. Very disappointed that our two small pan pizzas, and 6pc wings took a drastic period of time . It took 30 minutes for the wings, and 20 for the pizza , not to mention the dishes weren't clean & you could tell the sterilizing machine ran out of soap by the mildew smell, and also spots on the mini spatula. Customer service was terrible and also, it would be sanitary if those handling the food would wear gloves. This was a childhood resturant of mine, i am very disappointed that it has come to this. Disgusting , and the employees do not clean the tables as soon as a customer leaves , instead they leave the left over pizza bread, plates and cups for the rest of the current customers to stair at, you guys have got to do better !! Employee to the right, very unprofessional , when my boyfriend placed a second order of two personal pan pizzas, the wings hadn't even been done yet, and the order was placed for the 6pc wings 30 minutes prior, she had promised me they would be done in 6 minutes after we received our first order . But we didn't receive them till our second order of pizza. Very Slow, and also very unprofessional , the female employee , which you will see in the photos to the right , asked for the receipt as if we didn't order 30 min , prior. Word of advice get better customer services , and work ethic !! No wonder you guys have a star and a half !! read more

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Amazing crust. It was fluffy and the edges were crispy. They were very fast and polite. The dinner box was perfect for my family of 6. The only thing that they need to fix is their prepackaged peppers and cheese. They only gave us four packets of peppers and four of cheese. For a dinner box that is feeding six people, we need more packets. read more

Pizza Hut - Dinner box is great for a family of 6 - Pizza Near Me - Perris, California

The location on wood n van Buren is the worst i walked in the employee that I encountered was not familiar with their menu n had no menu on hand to show me he was also rude then upon my return the employee is outside walking around with my order wtf. He's not suppose to be outside with my order why cant I go in & pick up my order out of the keep warm oven box inside like everyone else then my order was cold I think it was a reheat . read more

I ordered my pizza online at 7pm to be picked up at 830. I was coming from Los Angeles from working all day, I was tired. Got there at 715, the guy said it will b ready in 10 minutes, I said perfect. Waited there till 745pm . Spoke to the manager, and all she said was sorry. Never offered a drink or anything else. This Is my last time there. :( read more

Terrible absolutely terrible, not only did I have to wait more than an hour to get my delivery my pizza came cold as I'm writing this I am preheating it in the oven. This is one of the most insanely idiomatically Pizza business is ever wasted my money on. Sincerely one pissed off hungry Family. read more

I placed an order for med pepperoni pizza and 16 boneless hot wings. It takes them approx. 1:45 minutes (thats one hour and 45 minutes to deliver) This store refuses to hire extra employees so that the service is more prompt and right. My order shows up about an hour and 45 minutes later. Pizza is cold, i'm missing my blue cheese i paid for. the hot wings are cold also. I called store a person on line says they can remake, but only if we didn't touch pizza. I have a 9 and 10 year who waited 2 hours for dinner. Now they expect me to wait another 2 hours for them to do what they had two hours to do in the first place. This store is a joke! I spent $27.00 on crap. You'd be better off just driving to a grocery store and buying a frozen pizza and a rotisserie chicken. I mean its a pizza how hard can it be to make. Dough, sauce, and toppings. thats it! I contacted corporate maybe they will do the right thing, cause these characters over there truly don't care. read more

Worst service EVER!!!! I called in my order over the phone for pick up. Once we arrived my husband and his friend went inside to pay and pick up the food. They CLAIM i never called or placed an order. My husband was present to over hear me ordering. They are unprofessional and disorganized. We had to wait double the normal amount time due to them not being able to take a simple order. read more

Fast delivery, great service, awesome food. Was scared because of the rating but My experience was just great. Thank you

I called to see if they delivered to me and they said they did and that they would be therein 30 min. Then they call me 40 minutes later saying they just got my order and don't deliver. Seriously took 40 minutes to even start my order. read more

NASTY! The order was 4 pizzas, bread sticks and a garden salad. Don't know what the black thing was in the ice. The TVs don't work. The pizzas were greasy, thin, tough and burnt. We had people in our party who could not eat pork. The beef pizza had pork on it! The salad came out last, only one choice of dressing. When I said I didn't want that the cashier Yasmine rolled her eyes at me! THAT was the final straw. At the end of dinner we had to ask for napkins. Worst experience ever. Many other wonderful places to eat in Perris, this proved not to be one. read more

I would like to upload the picture of a wing I order at this place.. Not cooked all the way.. You can see blood.. I always order here and the pizza is great but the wings are bad.. It really disappointed me.. N I did share in Facebook and snapchat.. read more

Pizza Hut - Pizza Near Me - Perris, California

I spend $44 Dollars & some change Medium pizza Pepperoni, & Breakfast bacon, 6 Buffalo wings Boney n 8 Boneless Buffalo sauce The pizza OK The breakfast bacon Crispy fallen off the pizza Where is the cheese cheese do not seem real I have a free pizza coming to me You can keep it Pizza Hut I'm gonna delete my app Somehow kind a way please get real on the cheese Is been long time dealing with you but I have to go So long(piece)... read more

Not sure why I keep trying with this pizza hut in perris. I keep getting the most horrible service every time I come. My order is always wrong on their end but right on mine. Or they don't have the order but I will clearly have an order number. Smh. I just need to give up when I'm in Perris read more

I'm parked in front of the door waiting for my curbside delivery, but nobody will answer the phone because the girl behind the counter is too busy standing in front of the counter flirting. I called once and it was answered and immediately hung up, the second call I sat on hold for several minutes. Customer didn't have a mask on while he was inside read more

Thanks for coming through when dominos wouldnt!!! Hope ur pizza is as good as ur service!

Horrible service. My friends and I decided to order pizza/have it delivered to my house as we were already starving. We called to place our order and waited the estimated wait time which was about 35-45? Minutes. After that time passed, the pizza was STILL not delivered so I decided to call to check to see if everything was okay. The first call I made, I told them my problem and was immediately hung up on. I called again, mind you my friends and I were already STARVING to begin with. My second call I was told that Pizza Hut didn't deliver past this specific street (my house was on the other side of the street that they couldn't deliver to). I was told that I should have gotten a call about this problem BUT I didn't and we had to order some place else. A total waste of time. read more