This place is AWFUL. Here today, 2/16 at lunch time, and there is no pizza on the buffet. None. No pasta, no bread, nothing, whole restaurant waiting on pizza. One comes out and disappears. Then they go make a new one and 15 minutes later the cycle repeats. Who runs a freaking buffet one pizza at a time? One. Pizza. At. A. Time. Whole restaurant waiting on food at 12:30 is absolutely stupid. Don't waste your time here. There is nothing to eat. read more

We never know where to go when we want old school pizza like we had when we were young. We have had Pizza Hut three times lately because the pizza has been so good. The service is excellent as well. read more

I travel around for work a lot and saw that the Sherman Pizza Hut has a buffet so I decided to stop in. I walked over to the buffet and got some breadsticks and pizza and was looking for sauce but they did not have any out there. I asked the server and she said it was 55 cents for sauce. Then I noticed the pizza was hard and crusty along with the breadsticks. So I asked if they had any fresh stuff coming out and the server barely set a word and looked annoyed and walked off to tell somebody they needed more pizza. I got up and walked out. Was one of the most unprofessional ticky tack Pizza Hut buffets I've ever been to. I won't be going back. read more

Food was great service was amazing. I can tell they are really trying to get better. Iv been going to this location for over three years now and iv seen how much they are trying to improve. I used to wait over 5-10 minutes for service now it's quick and I'm revived with enthusiasm. Thank you Pizza Hut team. read more

Pizza Hut - Pizza Near Me - Sherman, Texas

Pizza Hut is soooooo underrated. I just went with my friends and the service was amazing. Our server, Taylor, was so kind and attentive. The pizza came out quickly and was some of the best i've had in ages. The stuffed crust better than Dominos and at such a good price. THANK YOU PIZZA HUT!!!! read more

Pizza Hut - The stuffed crust pizza. - Pizza Near Me - Sherman, Texas

Let me begin by saying this is the cleanest restaurant we've ever been to. This is the Pizza Hut on Texoma Parkway in Sherman, Texas. The waitress, Brianna, was awesome. She was attentive and not overbearing. She came and checked on us several times - just the right amount. Not to mention the food was great! We met the Manager. He sat down and talked with us. He recently took over the restaurant. They moved him from McAllen, Texas I believe they brought the right person to get this restaurant turned around. I would highly recommend this place. Please give it a shot - I know you will see the difference We will definitely be going back! Thanks again Jeff and Connie Blaker read more

We walked in and they had such a calming environment . Our server Taylor was truly an angel, when they served us our pizza I was in awe. The pizza & cheese bread were absolutely delectable !!! Thank you Pizza Hut for a magnificent evening !! read more

Terrible service. An employee just hung up in my face. I called to order a pizza 30 minutes before closing and they told me they're sold out! How are you in business to sell pizza but you're sold out!? They've lost my business. You don't say you're sold out bc it's close to closing time and someone calls to place an order. 30 whole minutes! read more

Worst Pizza Hut I've ever been to , they forgot all the toppings I paid extra for on top of that the bottom of the pizza was so soggy it was so wet, I'm not sure why but it was horrible. DO NOT COME HERE AND THE LADY AT THE FRONT DEMANDS A TIP . Horrible . read more

The new personal pan pizza boxes are complete trash. They are too weak to support the weight of the pizza. If held in one hand they fold in half and dump scalding hot pizza on you. read more

absolutely fab, me and my friends had a wonderful time, Taylor took amazing care of us !!!

Food was amazing. Very good service I recommend. We will be very needy, and still gave us good service read more

No dine in....no sweet tea...only Pepsi products smh come one Pizza Hut. Not everyone drinks soda

This location is terrible! Why do I keep going back thinking it will be different!? The cheese sticks are never covered completely with cheese so you end up with a lot of bites of just unflavored bread. Almost always never include the marinara that comes with it or the extra you paid for, plus they barely fill their cups up halfway with the marinara. Most of the time the pizza doesn't have the crust flavoring as requested. The Cinnabon rolls either dont all have frosting on them or they are burnt therefore do have enough frosting because they used more to cover the burnt parts. Most recently ordered 16 boneless wings, the 16th "wing" was the tiniest crumb, just a hard piece of breading but they counted it as 16. Pizza Hut has the potential to be a good restaurant but you have to have employees who care about the final product that goes out. (This review has been updated to reflect multiple poor visits but we keep giving them "one more try" after a period of time) read more

Pizza Hut - Small Hard breading counts as a "wing" - Pizza Near Me - Sherman, Texas

No idea how the food or service is. My family went there Monday night and spent almost 25 minutes in the drive through line and barely moved! We ended up having to go to the Denison location 10 miles away to get our chicken sandwich fix and when we drove past the Sherman location on our way home; we saw the same cars in line that were there when we left. The remodel is a complete disaster and it did nothing to alleviate the bottleneck at the window. read more

They opened a weekday buffet that was promising. I tried it the first week it started and the pizza was great. However, the very next week that changed. They just could not get the food and drinks out to the scarce customers. I waited about 20 minutes for refills while patrons scrambled for the few slices of pizza served. To top things off, they changed the price practically gouging customers. The signs showing the buffet price (which had been there for weeks if not months before the buffet opened) had been hastily removed, leaving one telltale straggler behind a pole. I understand sometimes staff doesn't show and off days happen, but the questionable price hike did it for me. I don't blame the employees. I DO blame the owners, whoever they may be. Shame on them. read more

Grandson in from Tennessee and he loves your all meat pizza- large. Rest of the family really enjoy the pizza

Family and I stopped here heading back home from Choctaw. We enjoyed it. Good food and service.

Jane was our waitress and she was very pleasant and polite. She saved us money on the specials and told us that the water was very good. She was right, the food was good and so water was especially good. read more

Had a long day so I decided to just stay in, not cook, and order pizza... here's my time line 7pm place order (says it'll be ready in 25 minutes) 8:30pm call to see whats up. They said it's pulling up to my place 9pm call again, transfered to manager, get put on hold for 20 minutes 9:30pm call again pissed. Turnsout they wrote all the wrong information and couldn't contact me because it was some random phone number he wrote down. 9:45 placed order again and supposedly getting a refund. 10pm order showed up, it's definitely the original order, just slightly warm, and it came quick... only.. no ranch read more

I mean Pizza is great here if you dine in. Order for delivery you better ask yourself "do I like waiting for an hour and 15 min for my food that is cold when it gets here?" If you answered yes then look no further. Everyone act as if they have better things to do and last time I order it says it will arrive in 30-40 min. (Pisst Pizza Hut that's where the cold pizza that took an hour and 15 min comes in to play" So if you want to go out and get a nice pizza Pizza Hut is your place. But if you want it delivered dominos don't mess around in that area. read more

Lousy business model period. Online order took my credit card and charged my bank, I checked. I ordered an hr. early and received a confirmation and receipt online. I arrive they know nothing about any of it. I go back home, call to complain and a loop recording to wait. I called the 800 number for urgent calls. Recordings again with no real person EVER taking my call. I contact them online with the complaint. I am disputing the charge on my credit card. read more

I ordered pizza at 5:32 p.m. it arrived at 7:07 p.m.! I won't use Pizza hut again. Ordered the pan pizza, cheese bread sticks, wings, and 2 liter. Spent $33 there was no tip for the cold food we received after I called twice & was lied to. read more

I drove over 30 miles round trip to pick up an order my wife made online, asked when I arrived at the location if when handed my family's food, if that was the whole order because it did not look like enough, ( I did not know upon arrival what she ordered,) the kid at the window sad yes then threw my receipt in the trash in front of me, got home, was missing a pizza, called to speak with the manager, the same kid answered, was rude, and put me on hold for 20 minutes after telling me the manager was too busy to take my call. When the manager finally answered the phone, she was rude as well, so I had to make a 2nd 30 mileround trip because of their mistake. I asked them if they could compensate me in any way for all of the extra fuel I had to use because of their mistake and having to put up with their rudeness, and she said no, they don't do anything like that when they screw up an order. read more

Ordered my pizza showed up said they never get my order so they say "maybe the call center got your call cause we don't have your order in" or tried to play the "you must be at the wrong location" game. So just to make sure I'm not tripping (which is 100% know I wasn't) I call the phone... it's rings in the back the lady answered. I said well that means i for sure called here so they said it was the "call center" which means it was a problem on their end. I asked if they really expected me to just wait for them to remake my order and pay full price? And she said that's the best they could do lol what a joke this place is trash throw the whole establishment away if that's what you would even call this dump. I would give zero stars if I could. Trash service read more

Made an order from the app. We pulled up to the window and he said that our pizza would be out of the oven in just a few minutes. We waited for 32 minutes at the WINDOW. We were a little late picking it up, so there was no reason for the long wait. Insane. We have been to this pizza hut several times and they never remember our drink. When I went back the next day to get it, I was told no. read more

the pizza i got was supposed to have light sauce on it and when i got the pizza it definitely was not light sauce. went back through the drive thru and told the lady that it was supposed to be light sauce and she argued that it was light sauce and she would know because she made it, then continued to say that she could make us a pizza with no sauce on it at all if we're not pleased with the amount of sauce on the pizza. all around horrible attitude. read more

Long wait time. Charged card double in the past. Non-at tentative drive through. Maybe dine-in customers have a better experience.

Always slow to deliver, well behind estimates. Pizza is usually cold, and often completely wrong. Never apologetic. Once I ordered on the app. An hour later I called to check why my order had not gone out for delivery. They stated they did not have the drink I ordered so they did not make my pizza. They just weren't going to bring me the meal I paid for. I go months in between ordering, trying to give lots of chances but they are always terrible. read more

Tell me how I spent $15 on that half assed pizza, tipped over 25% and waited 30 minutes pass the wait time? When I called I was told my account would be credited for the entire amount but I called to place an order on that credit and it's only a $10 credit and I would still have to pay the delivery fee?! Pizza Hut ssuuuccckkksss! read more

See all

Just got my 3rd pizza from them and it's cooked so hard I can't eat . Place gone downhill

Ordered a pizza and breadsticks. When I showed up on Saturday at 530PM there were NO cars in the parking lot. Looked closed. It should be! Checked pizza in trunk of car, seemed fine. Did not check the breadsticks. Who would? When I got home there was no sauce. Called the store. Told me to come back for sauce. Thats 60 miles round trip! Called customer service. Left report no call back. After 3 days called to speak to Manager. He told me next time I came in he would give me extra sauce with the order! Wow! Called customer service again and told them the story. No follow up call again. I am Moving on, you should too. read more

First bad experience was Easter night. We ordered online pizza and wings. After 15 minutes a payment was not taken from our card and no one would answer the phone. We called Domino's, ordered, they took payment, and then suddenly Pizza Hut took theirs. Domino's arrived before Pizza Hut, and Pizza hut took their food back after arriving and refunded us. Fast forward to last week and we thought that going in would be faster. Ordered online, got confirmations (two different orders), walked in. One lady was waiting for over 30 minutes to pick up her order after calling it in. Another guy had waited 20 minutes just to pay after dining in. Another guy was waiting 15 minutes just for dipping sauce! My first order was done, and then I was told i had to wait for the lady that had been waiting longer than me's order to be done because hers came in between my two. My husband's pizza literally sat there waiting to be cut for 20 minutes because they wouldn't touch it until the prior one was done. His stayed hot, mine was lukewarm by the time we were home. No apology, no rush to get people done, nothing. read more

Employees were yelling and cussing in the back the whole time.I had to make noise to get waited on.The pizza is smaller and more expensive than Dominos.The lobby was dirty.The time before this,I left without ordering.Just do everyone a favor and close the business.Dominos out pizzas the Hut. read more

I ordered online. It told me 45 minutes. I called the store to confirm the special instruction of cheese and peppers. The guy said it would be closer to 35. I was happy. Well once 45 minutes past and still no pizza, I have the benefit of the doubt and waited. After an hour I called. I told the girl that answered what happened she confirmed my order and address then proceeded to tell me "it left the store about 30 minutes prior and she don't put a tracking device on the drivers so she does know where he is..." I waited anther 20 minutes or so then got both kids dressed (single father of two kids) and took them to the closest drive thru. Nearly 2 hours after placing my order the driver calls me only to ask me my address...Really?! Then said he went another address....no kidding!! I normally use a competitor and will be from now on because this location has and has had terrible service for awhile especially when its delivery. read more

I like pizzahut. I do not live in city limits. Wanted to buy a pizza. My plan was to go thru the drive thur window to pick up my pizza. I was informed that they were doing delivery only. I ended up going to another place to get a pizza. I was disappointed as Pizzahut is my favorite. I understand there's a pandemic. But I was wearing a mask and going to go thru the drive thru. I hope that soon I can get my pizza from my favorite pizza from Pizzahut. read more

I would give them 0 stars but you have to rate something. Well thank you Pizza Hit for not acknowledging our presence for few minutes. I walked around the restaurant and headed to the kitchen. I saw a young man who looked at me and walked away. I called out to him and actually walked past again. I saw a gaggle of young people who could have been in a meeting but I doubt it. Such a frustrating experience to walk into a place and have no one acknowledge you ever! We left and went to an Italian place called Fera's down the road and discovered that they have much better Pizza if you like NY style crust. read more

I didn't know if you placed an online order an hour in advance it would take exactly another 45 mins. That's really nice

I dined in one night and was pleasantly surprised by how much the pizza tasted better than delivery! The staff were very friendly and you could tell that they wanted to provide the best service. Would come again with more friends! read more

My waitress was awkward from the minute we stepped in the door. I ordered pasta which came with bread sticks. She brought out the pasta first, then about 5 minutes later the bread that goes with it. I asked for unsweetened tea and sugar to sweeten it with. They only had sweet n low. I don't like that taste. Then the tea tastes old! Yuck ! The manager did take off for the price of the tea, but the whole meal was just not good. read more