Very clean outside, easy to order ahead. The service was extremely slow but the lunch special was perfect. Small pizza; the way I like it and some yummy wings with not enough sauce ON the chicken...just saying overall good pick. read more

Pizza Hut - Chicken pizza with BBQ boneless wings - Chicken Wings Near Me - Whitsett, North Carolina

Can see why they can't seem to find more stars. Placed order on phone and was told to pick up at 6:21 pm. Arrived at pickup window and told it wasn't even going in for another 3 minutes and "app isn't right when we get busy.". Fine, I can understand. HOWEVER, 30 freaking minutes later ( and remember the app originally said "ready in 15 minutes") I am still sitting in the parking lot waiting for it. Either freaking figure out how to project traffic on the app times or get it done faster. Home deliveries always quoted 30 minutes, which included a drive. read more

Perfect crust thin and crispy. We got the cupped pepperoni with green peppers and sausage. The pizza was hot and sauce just perfect!!! read more

Pizza Hut - I ordered the 3 topping pizza with pepperoni cupped and sausage green peppers. Perfect crust. - Chicken Wings Near Me - Whitsett, North Carolina

Placed an online order that didnt ask for payment (have ordered previously with card no problems) once submitted was told to have cash ready for driver. Card could not be processed over the phone could not reach grubhub to cancel paid 40$ on a 23$ tab including a coupon for a previously late pizza. Never again pizza man. read more

Starting to become a little disappointed in my fave chain. For the past 2 months we've ordered here maybe 4x. 2 out of those 4 times our pizza wasn't as fresh as I'd like it. We don't live far however, the taste as still pleasant. Our fave is the Stuffed Crust!!! Even if ordering on-line they offer weekly email discounts / coupons. The Pizza still has a great taste/cheese in the crust is delicious. Tonight - I had to warm my pizza up in the microwave as soon as we got home bc I like mine Hot and Fresh!! Next time We May dine-in to get the oven fresh taste. read more

I mean it's pizza, sort of if you think of the Taco Bell of pizza. Not the best and not the worst but yes it's okay.

Usually one of my go tos but not anymore.. couple last times I've been having issues like no extra cheese. For 2.25 extra please add my cheese. This time has been it for me. My breadsticks had no seasoning and look weird. That's not an accident. That's idgf. I'm so disappointed. read more

Pizza Hut - Breadstick with no seasonings! What are we supposed to do with this!? - Chicken Wings Near Me - Whitsett, North Carolina

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Awful experience at this restaurant. I wish there was a zero stars option. They refused to accept a coupon expiring 12/31/2022 which THEY published in the Alamance County NC Attractions Guide. I had used an exact same coupon 3 months earlier at this location which they accepted. Today, thay told me "Corporate" changed its mind on accepting the coupon. I paid $20 for the Attractions Guide, a fund raiser, to support my church and have the coupons to use. Thanks to this Pizza Hut location, my investment in the guide gave me nothing. To top things off, I had to wait an extra 15 minutes beyond the time they said online the pizza would be ready. Would highly discourage others from using this location. read more

Pizza Hut - a menu for a special pizza - Chicken Wings Near Me - Whitsett, North Carolina

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There is a serious lack of management and hustle to work. The workers I saw while I was waiting for over 20 minutes after the status said my order was ready, were moving slow. Taking their time to get things, standing around chatting. One guy was even complaining to a "manager?" While waiting on a customer. There is no professionalism here. There is no hustle to get your food ready. I won't stop here again. read more

It's pizza, hard to mess up right? WRONG!! The past 3 times I have ordered from them they have screwed it up. First order, I get half jalapeño half black olives to share with my children. The entire pizza is covered with jalapeños but only half black olives so my kids can't eat it. Second order, they actually got the toppings right but the pizza was not cut completely through one single piece and the cuts were so I had huge slices and then really thin slices. It was really annoying. Third order, I get Banana peppers and ham. Pizza shows up. It's banana peppers and pepperoni. Not a big deal. But NOT what I ordered. read more

Worst Pizza Hut experience ever pizza was burnt very little cheese and literally had no sauce . I get pizza from Pizza Hut a lot but never from this one again . Called to talk to manager and she refused to remake pizza and got very defensive. This Pizza Hut is the worst by far. Managers attitude just as bad. Telling me nothing was wrong with pizza . I promise you everything was wrong with the pizza read more

Really? I have to give even one star?? First of all, let me note that within 10 minutes of ordering Jimmy John's, I can have my face stuffed with a turkey slim. Secondly, I am on the way to Little Italy's to pick up a take-out order if that tells you anything about my experience with Pizza Hut. Ordered my pizza for delivery, waited over an hour and a half. Status still says I have 55 minutes to go. Called the store to speak with a manager, waited on hold for two minutes and then they hung up. Really annoying. And I am so hungry. Will never ever ever ever ever order from them again. Ever. read more

Horrible experience. They lack management and structure to run an efficient pizza restaurant. We will never go back after wait over an hour for 2 pizzas and pasta with breadsticks, I can make homemade pizza at home faster. read more

We dined in at this location and the wait time was way to long. We ordered 2 pizzas a single order of pasta and bread sticks we waited over an hour for one pizza. The pasta and breadstick came out within 20 minutes which was great I thought that was quick. Then 30 mins later one large pizza came out to the table then it took another 15 mins for the last pizza to come to the table. We will not be back to this location. The cashier said they got busy is what took so long. read more

I ordered A large thin pizza half cheese extra cheese half meat lovers extra cheese and light sauce . I was told delivery would be 30-40 minutes, 2 hours later after speaking to the manger 2 times I get my husband to go pick it up the guy said it was just coming out the oven and he remade it . Needless to say he didn't it was probably sitting on top of the oven for 30 plus minutes. No extra cheese not even the right amount of toppings. it was hard , barely any sauce if I wasn't so hungry I would of tossed it. I tried calling and it just kept ringing this is ridiculous. read more

They are less than 20 minutes away and I'm always waiting an hour or more for pizza to be delivered for children's lunch on Friday's!!! They also do a poor job if cooking food. Its either over or undercooked and rarely presentable. Going over time they'll get it together! read more

Good thing I didn't crack open my bottle of wine yet. Cold, burnt pizza delivered with hot soda. My 5 year old won't touch it. I now have to run to the grocery store. This was our first and last order from this location. I do not recommend. Stick with the local place for delivery. First and last order with this new location. read more

Pizza Hut - Inedible. - Chicken Wings Near Me - Whitsett, North Carolina

Whichever driver delivered to my home around 9 pm March 1st, this isn't directed to you. You were nice and awesome and I hope you get another job because you deserve much better. This Pizza Hut restaurant is ridiculous. There was no way to contact them. We ended up ordering from another chain because it turned into HOURS after we placed our order and we made many calls and no response whatsoever. Also they apparently employ ONE delivery driver on weekends because on another occasion I received a call that their only driver got into an accident and I'd need to pick up the order in the store or cancel it. I certainly hope that driver is ok, of course, but they need to manage the establishment better and hire enough staff to answer phones and deliver. read more

They have really good food like most pizza huts but so pissed that they don't deliver to me.... I live 5 miles away and it only takes 8 minutes at the most. Confused as to why but oh well guess I'm going back to ordering dominos again. read more

This Pizza Hut is still decent compared to the dominoes down the road but when I came to pick up my order the fries were barely done, and my pizza didn't have cheese on half of it. I asked them to remake them for me and the second time the fries were great but the pizza still had chunks of cheese missing but I let it go. I happen to check my bank account last night and they charged my card three times. Keep an eye on this place. read more

This is a great location for a Pizza Hut. So far, we have been pleased. The only downside is that they are very short staffed.

This was a very disappointing experience at a Pizza Hut. I did call ahead for pick up, arrived 5 minutes early & my pizza wasn't ready. I was fine with that, waited another 15 minutes for my pizza to be completed. All the while the pick up line was extending around the building. Once home I found the pizza was under sauced which I ordered extra tomato sauce, little to no cheese or pepperoni. read more

Skip this location and go to Burlington! My family has attempted to eat at this location at least five times and each was as bad as the last. Pizzas are poorly made and never in time. This last time we placed a future order only to wait fifteen minutes plastic the pickup time. No extra cheese when ordered and had maybe with pepperonis on a large pizza. Don't waste your money. read more

Ordered a pizza. Said it would be 35 minutes. In about 25 minutes got a notification it was out the door. Total time from order is now 1 hour. Call the store. After being hung up on 3 times. Finally get through. Person says the pizza is still in production and it will be another 15 minutes til pizza arrives. Terrible customer service. Got connected to the complaint department... they hung up on me too read more

My food is always hot! I love the amount of cheese they put on the pizza and the toppings are the best. I love their supreme. The Italian sausage and pepperoni are my favorite. read more

Wish I could leave zero stars! Worst customer service ever. Get better staff. It's making pizza not rocket science!

We ordered our pizza nearly 2 hours ago! They said it would take 25 minutes. Then when we tried to call the store and find out where our pizza was we were placed on hold for over 20 minutes! The customer service is so bad we will never order from a Pizza Hut ever again! read more

I had delivery a month ago and the pizza showed up old looking and extremely greasy. So....I decided to give this pizza hut one more try and order take out. It said my pizza would be ready at 2:50pm. I walked in and so that my order was indeed ready and in the unit that holds the pizzas. There were no other customers in the store. I heard a woman in the back talking(didnt see anyone else with her) she was the manager. I saw a guy cutting a pizza and after standing there 5 minutes I said Hello...the guy said just a minute and the manager took a step back and gave me the dirtiest look and went back to talking. The guy came around and I told him my order. He got it out, didnt offer to show it to me so I asked if I could see it because the last pizza I received from them was old and greasy (delivery). He didn't offer to open it so I had to do that myself. I paid and he didn't say thank you or anything. This will be the last time i purchase anything from them. read more

In store quality is great the process to order on the phone is the worst experience I have ever had!!!!!! Back to dominos for this family!!!!!! read more

We have ordered from this location three times. Once, the pizza came in a timely manner and was of the quality you would expect. On the other two occasions, the pizza took over an hour and a half to be delivered, was not hot when it arrived, and not particularly high quality after being reheated. On the most recent occasion, the pizza was estimated to be delivered in 40 minutes (certainly a reasonable amount of time). At one hour and 15 minutes I called simply to check and make sure the order had not been lost. Apparently, when you call Pizza Hut now you are transferred to a central call center. The call center attempted to transfer me, twice (failed on the first attempt), to my local store so I could check on my order. I was on hold for 35 minutes before someone from the call center picked back up. No one from this location ever answered the phone. At this point, the pizza arrived (1 hour 50 minutes after ordering, 1 hour 10 minutes after they told me the pizza would arrive). The person from the call center offered to have the store remake the pizza since it took so long and was cold when it arrived; however, my wife and I were not willing to risk waiting another two hours for a cold pizza, so the call center graciously offered a store credit. It is unlikely we will use the store credit any time soon, nor will we be using it at this location, ever. read more