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    Planet Beach - Kenner

    4.7 (7 reviews)
    Closed 9:00 am - 8:00 pm

    Services - Planet Beach - Kenner

    Spray tanning

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    Spa Revive - Owner's response to my review

    Spa Revive

    1.9(42 reviews)
    1.0 mi
    $$

    It is unfortunate giving this place such a low rating because the owner seems really nice and works…read morehard but they are extremely disorganized. I purchased a groupon 3 months ago and I basically called every week to try to book something and no one ever answers. It always goes straight to voice mail. I finally got a call back two weeks later and booked an appointment. The day before my appointment I received a call saying that my masseuse was ill and wouldn't be able to make it. Absolutely understandable. The problem is that they said they would call me back to reschedule when the masseuse feels better but i never received a call. I basically went back into the cycle where I kept calling to try to book an appointment and after about 2 weeks of trying 5+ times both through email and voice mail, i finally got a return call and booked an appointment for 2 weeks later. The day of my appointment I showed up and no one was at the door! I called multiple times and no one answered. Finally after waiting about 15 minutes someone came out (the owner) and apologized because they canceled my appointment because they had the wrong phone number in their system and canceled because they couldn't confirm the appointment. This is annoying because they obviously had my phone number correct the first time if they were able to call me back to schedule the appointment in the first place. Anyways, the owner was REALLY nice and squeezed me in the next day. I didn't mind coming back and appreciated that she was able to accommodate me. I came back the next day and finally received my massage however she only gave me 35 minutes for a 1 hour massage! I massage was definitely 11:30-12:30 and my massage was finished by 12:10 and we didn't even start on time. I had to wait a bit. I'm a bit frustrated with his business and I would like to give them a higher rating because they are nice and the short massage that I got was pretty good but the way they run their business is terrible. They need to hire someone to keep everything organized.

    I love Spa Revival! I found them using Groupon last July and have stayed with them when they moved…read moreto a bigger location. Honestly, you don't need to purchase the Groupon deal for them to match the price. All you have to say is that you saw the deal on Groupon and would like to pay that price. You will definitely get an appointment quickly. Groupon vouchers are only accepted by some of their massage therapists so those get booked up quickly. I pay the Groupon price and able to text the owner the day before to get an appointment the next day! Sometimes it does take a couple of hours to hear back but she will respond!!! I suggest you do that!! Jamal and Joetta are amazing! Love love love my deep tissue massages! I texted the owner and had no problems getting an appointment the next day since I'm paying the Groupon price without purchasing the Groupon! I hope you will give this company a try! Don't buy the Groupon! Just tell them you saw the Groupon and would love to pay that same price! Also, mention that Asian Amy sent you!

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    Spa Revive - Owner's response to my review

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    Owner's response to my review

    Planet Beach - Kenner - cosmetics - Updated May 2026

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