3 stars only.... Made a 3 star because of the good services that they can give you, but regarding…read moreexplanation of the contract in adding a personal trainor? Nope! not even a 2 star! They told me to try the Personal training program. I asked if I can stop anytime, then they replied YES! after around 2 months I tried to stop it, they just told me only the manager can do that. When I spoke with the manager.... He said NO! Its in the contract that you signed!!! (A LONG WITH SMALL LETTERS CONTRACT!) and that it's not their obligation to tell us what's everything on it! OMG!!! Yes, not everything, BUT they should have specified the highlights of the contract before letting us sign because customers usually rely on what they say and sign! THEY SHOULD have told me NO you can't stop once you started it UNLESS you move 25 miles away, You're Dead, or You're disabled! So, that's the catch! Now I know what they mean with the YES You can stop anytime .... "anytime IF you have 1 of those 3 choices!" Now, I'm forced to pay the personal training program which is almost $200/month whether I use it or not! Tsk!!! LESSON: Next time you guys READ before SIGNING!!! don't rely on what they say! I'm not mad with the staff because they are friendly, but I'm upset at this time! Very upset with the policy! To make the story short, since I can't do anything about it already, FORGET THE PROBLEMS AND WORRIES!!! I WILL JUST NOW LOOK AT THE BRIGHTER SIDE!!! FINISH WHAT I HAVE STARTED!!! BE FIT AND HAPPY!!! -and not to forget to cancel the personal training program 2 months before the contract ends!-

I see why the ratings are so low! I visited the gym as a walk-in because it was close to my home…read moreand offered morning classes that I was interested in. I wasn't offered the free trial at the time of the visit. I saw that there was a free 14-day trial so I signed up for it online. I received a call from a rep and explained that I wanted to try it out before I commented to pay the 100 bucks to join and 25 bucks bi-weekly I was told well you visited a few weeks ago so that's only for first-time visits and mind you that I wasn't told at the time of the visit I could do a trail. Nevertheless, I wouldn't join this gym nor advise anyone else to with the experience I had when other gyms don't charge as much as THEY DO!

I have been attending classes at F45 for about a year. All of the staff/trainers are helpful and…read moremotivating. I feel I have gotten stronger since joining. I definitely recommend this gym to others.

Omg! Orangetheory has NOTHING on F45! I say this because I almost got tired of waiting on F45 to…read moreopen and tried OT two days. OT was great, but F45 is AMAZING! I haven't worked out like this in months. AND F45 is a little less expensive with 5-6 trainers who are actively motivating and involved. Can't wait until Monday! So glad I did NOT commit to OT!

I did a classpass class at this place and LOVED it. Everyone was so nice and welcoming. I feel like…read moregoing to a new gym can be nerve racking but everyone was so kind. Music was 10/10. Instructors walked you through each step and pushed you but not in a bad way. Very go at your own pace and they were there if needed. Vibes were overall super high.

I joined xtreme fitness unlimited in June of 2017 after attending family and fitness free week. The…read moredistance is closer than my old gym. The workout is very intense but well worth it, I see result not just in my body but my my every day health.

So, my best friend heard about FIT Crew and wanted us to try them out together…read more She called and received a text saying that her call would be returned. It was never returned. I called the next day and got a voicemail. As I was looking to attend a class that day, I did further research and went on their Facebook page and saw various different phone numbers, so I called one. I was told that their 7/3 evening classes were cancelled - although the classes were listed on their website - but I could come to the 9 AM class the next day - 7/4. Then I began getting texts from another person who asked about my availability to talk about Fit Crew. I said I was currently available. I was told I'd get a call in a few minutes, then I got a text two hours later that promised a call. I didn't receive a call at all that day. In spite of all of this, I STILL decided to give them a shot. My best friend and I showed up for 9 AM class. The trainer that was there asks if we were looking for the "Black guy" -- after we've said we were there for boot camp. Then, he explains that the Black guy does the boot camp and he didn't think it was happening due to the holiday. This experience was both unprofessional and a complete waste of time. PS - I got a phone call from the texter 19 hours later.

W O W!!!! If you want a great INTENSE workout, this is the place to be! The group isn't too big so…read morethe trainers try to get a little one on one with everyone. I will most definitely be back here. Today was my first day. I LOVED IT!

We left Lifetime and came to this gym. So far, we can't complain. It's clean, the equipment is…read morewell-kept, has a family atmosphere, people are polite and respectful; the place has a positive vibe, and is affordable. It meets our needs without breaking the bank. It does have a similar vibe that Gold's Gym had. I know a lot of people didn't like Gold's Gym but it had the best personal trainers! learned a lot at Gold's and it was sad when it closed doors. But here it is to Fitness Project!!!

Recently the showers don't have hot water. If anything barely warm. Please fix…read more Other than that all has been ok.

I suffered a fall at the 24 Hour Fitness San Jacinto location that left me with a significant…read moreinjury to my clavicle and shoulder area. Since the accident, I've been dealing with severe pain, multiple doctor visits, an MRI, and ongoing appointments with an orthopedic specialist. There is also a possibility that I will need physical therapy as part of my recovery. What has been most disappointing throughout this entire experience is how poorly the situation has been handled. It took me three separate attempts to file a claim before I finally received a response from the General Manager and was given an incident report number. Since then, I have not received any follow-up communication, updates, or even a simple check-in regarding my condition or claim. Because of this injury, I have been unable to work and have lost income while trying to recover. The physical pain has been difficult enough, but the lack of communication and support from the gym has made an already stressful situation even more frustrating. As a paying member, I expected much better. Instead, I feel like my concerns have been ignored and that I've been left on my own to deal with the aftermath of an injury that occurred at your facility. The complete lack of customer service, urgency, and accountability has been extremely disappointing. At a minimum, I expected someone to follow up, provide updates, or show some level of concern for what I've been going through. I hope no other member has to go through an experience like this. The injury itself has been difficult, but the way it has been handled has made the situation even worse.

Updated December 8, 2025. Still trash old rusted equipment and numerous missing rubber handle…read morecovers on equipment. Trash and mounds of dirt on workout area. Weights all over floor from people not returning weight to proper area. Lots of cracked and worn plastic on seats and benches. Only upside is this location is open 24 hours.