A couple of signs to clean the machines and not sit on your phone on the machine and no slamming weights in Spanish would be greatly appreciated as well it's not a preschool read more

Eww!!! The equipment was old. The locker room was dingy and not well laid out. The water fountain smelled funny.

I stopped using the gym last year and found the equipment was ok at best and just not want I had looked for. Just got hit with a yearly charge on top of the monthly charge and asked if I can cancel since I do not use it often and the yearly charge was not something I was aware of. I was told you can sign up by phone, website or in person but they will not allow any cancellations unless in person. THIS IS A SCAM Buy Beware, when they purposely make cancelling very inconvenient, they are using unethical practices so I would be very weary of their buisness. read more

I have found this to be an excellent place to work out ! Front desk is always friendly and helpful . Equipment is always in good shape and available . Dressing rooms clean and spacious . read more

Post pandemic, this place is GROSS. NO guidelines there that's for sure. It is now like the Walmart of gyms. Since my schedule changed, I started going in the late afternoon, evening hours and I'm horrified how unkept and HOW NOONE cleans the equipment. It's also literally romper room, with teens and the gross older adults hopping from machine to machine and not cleaning after they use them. Front desk stand there gossiping. From strange birds working out in jeans and work boots, people bringing their kids with them, it was enough for me that I cancelled my membership. I'll continue to work out at home and pay more money to join someplace normal. read more

June 2017 - Machines still broken and not fixed regularly. Dirty, hot, men's room soap dispensers filled with water and soap instead of just soap to save money. Jan 2017 - place is still filthy. Machines are broken all the time, roof leaks and employees still sit around doing nothing. Same girl every morning when I walk in is sitting talking and texting on her phone. Picture attached. Nov 2016 - place continues to go downhill fast. Equipment all over the place every morning. Employees stand behind the desk and text all day, threat is when they are not standing out in front of the entrance door SMOKING!!! WTF?! I go to a gym to think healthy!!! OK. So I meant to write this review about 3 to 4 months ago. Because of work and my being away I got sidetracked. So I joined the gym about 14 months ago it was nice in the beginning and the staff was always really good. I made a suggestion that they add Wi-Fi to the gym so that we could watch our phones or iPads on the machines rather than the seven screens of commercial TV. And I mean commercial TV! why do you need to watch the food network while you're working out?! Why do you need to watch other fitness program commercials when you're working out?! they refused to put it in because of security concerns but I'm happy to say that they finally added it in the last month. So I noticed that the gym was usually very well-kept during certain days and I noticed one employee that was always doing that work. Taylor. So I asked her how come you're the only one I ever see cleaning up and taking care of the equipment and putting things away? She said I may as well, I'm here for the time so I should keep busy. I said hello to tell her this morning and was very sad to find out that today was her last day. She had been fired for not answering the phone after it rang two times, because she was busy signing up new members. If you are the owners of this gym and you read this, you should know that you got rid of a very good employee instead of the others that I see texting, sitting around talking and not taking care of things you fired the one person that was really doing well. I am not one of Taylor's friends and I don't know her from anywhere else except for the gym when I come and work out in the morning so if you'd like to message me, I'll be happy to let you know how sad it is that you got rid of someone that really took very good care of your establishment. read more

Planet Fitness - Cup holder been like this for 2 months - Gyms Near Me - Jackson, New Jersey

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This review is mainly for Christine Rojas at the front desk! She was extremely helpful in every way. I called to ask about memberships and how it works. She walked me thru the app and website for membership plans. When I came in for a tour she was respectful and it truly felt like a non-judgement zone! read more

Going to this planet fitness has been a terrible experience. Workers are very rude and are no help. There whole staff is filled with useless people. The manager there is especially the worst. If your thinking about going to this planet fitness think again. Have no regard for covid, do not enforce wearing masks very disgraceful. Go to retro fitness or work out at home. read more

I have been a member since they took over from Super Gym. The last few years my daughter and I have taken advantage of the $99 per year deal. This year they did not advertise it. I asked about it over the phone last week and they said they would honor it but I would have to come in. I was on vacation and told them so. I told them I would be back on the 2nd. I came in that day and they said the deal expired the day before. He said he was the manager and could not override it. Not only am I a member, I am a local coach who always referred my athletes there. No more. read more

I go here on my way to the shore. Good size. Lots of mirror access. Clean as per usual.

I signed up for a black card after having been a planet fitness member when I lived in Florida. I have tried the Jackson location and the Freehold location and Jackson is far superior in my opinion. It is always busy but there is hardly ever a wait for equipment or tanning services, which is a big plus with this membership The staff is managed by Zach, who is truly phenomenal. He is always friendly and professional and goes the extra mile for the guests and the club in general. He is always cleaning equipment and picking up after some of the guests that do not do these things themselves. I have never seen him in a bad mood or be rude to anyone, even if they deserve it. Some of the young staff are not as customer service oriented but give them time under Zach's management and that will not be the case. Kayla is also always friendly and helpful. I am very pleased I signed up again and plan on continuing my path to a healthy lifestyle read more

Giving it two stars because it gets the job done, but I've been to other planet fitnesses and this one is absolutely dusty compared to those. Equipment is old and hasn't been updated in a long time, employees don't clean the place throughout the day regularly enough. Bathroom is regularly missing things. Just an overall underwhelming experience and not to par with past experiences elsewhere. read more

This gym had no scale for the women, and in the winter it is freezing in there. And the fact that thh are fans blowing which makes it worse, so I got sick from being sweaty and cold in the there. My family members can't join cause the cold effects their fibromyalgia and arthritis. And the other planet up north in Pompton lakes has two floors this one only one so not too much equipment like my favorite hamstring or rowing one, nor much room anywhere for stretching. I think I want to cancel my membership there, even though it's the closest to me. I hate this gym so much read more

Do not trust this place. Extremely rude management. Whatever you do, do not sign a contract after the 10th of each month. My contract ended on the 11th. When I notified them I wanted to cancel on the 11th (to avoid the $58.00 cancellation fee), they told me that they would still charge me for that month since I would be cancelling after the 10th, and their policy was that all cancellations had to be done by the 10th. What was even better was when I told the manager, a gentleman named Michael, that I was going to write a review on Yelp he said "go ahead, everyone knows those reviewers are people who don't want to pay their bill anyway." Nice guy. read more

Friendly staff. The gym is brand new, so of course everything is in tip top shape!! The equipment is always clean,, as well as the locker rooms. read more

I've been going since it opened. The staff is friendly. The gym is always clean, aside from the tanning beds which I clean myself anyway. I love the thirty minute workout. read more

I feel like people are being unfair with these reviews. The staff is friendly, and the gym is not that bad, for a planet fitness it's a nice one! read more

Wouldn't recommend this place to my worst enemy. When I called because I left something there, the lady working at the front desk didn't even budge to look for it. I then physically got into the car and drove there and it was exactly where I told her I left it. When I went to the desk and told her she didn't even lift her head from texting. Very poor customer service. Go to the planet fitness on route 9 in freehold, much better read more

clean gym,brand new.tons of cardio,and as much weight machines as most would need.have 2 of almost all weight machines,except pectorial machine,which they could use.overall outstanding value and good staff. read more