Good gym plenty of parking. Doesn't get too crowded during the day. Nice that its open 24 hours. Could use a Smith machine and a lat raise machine. That would give it 5 stars. Staff is great and attentive. They are always cleaning up. The machines are in great shape. Nice clean gym. I enjoy coming here but bounce around to other PF when I'm looking for certain equipment that they don't have at this particular location. read more

Hands down the WORST GYM EVER! I had been a long-term and I mean many many years member of planet fitness and I've seen my share of different ones but this one is the straw that broke the proverbial camels back! Worst staff ever so disinterested no one has a personality they look at you like you are some type of idiot meanwhile they're on their phones always away from the desk and smoking outside of the gym so when you walk in the guy behind the desk smells like an ashtray ...!!! just fabulous! Nobody wants to deal with that... There's not enough room in that gym to do any large movement exercise and they have very few free weights it's never enough... I never see any of the staff putting away the free weights that members use and should be putting away themselves but since they don't that's the staff job don't you think? Frequently the spray containers which I doubt even have any kind of solution other than water in them are empty, the paper towel holders are empty... and the foamy hand sanitizer dispensers are empty also ...what are these people doing while they're at work? Also as far as the tanning beds are concerned they don't change out the bulbs and I have been tanning and not getting any color whatsoever for the 12 minutes that I would spend in there ...what a waste of my time!! I guess they're too cheap to get new bulbs on a regular basis. And it's not like they didn't know because I told them that I didn't get any color of these bulbs need to be changed. But did they change them no! I decided to go to crunch fitness in Amityville which is a far superior gym in every single way! It's huge ! There's plenty of space for workouts. Lots of cardio equipment lots of free weights and they have tanning as well as a sauna one each in the locker rooms. they have classes as well It may cost more but it's definitely worth it!! read more

There is a lot of equipment and a wide range of different machines to use. Employee Frank is always there and works hard to keep the place running smoothly. read more

First no AC. 2nd. Highschool kids admitted free all summer. Texting instead of working out. Annoying. 3rd. Water fountain piss warm. 4 th not enough equipment for certain body parts. Overall worst gym i ever been too. Hands down read more

Because there all rude people and don't do there job and they sit around the deck and fool around and don't do there jobs and also on there phones and taking to much and the bathrooms are disgusting and 30 and the staff are not very clean and people aren't the people are nice, but the staff aren't there and then not talking to either either read more

Very disappointed today. Water fountain was broken and members were told they had to purchase water. Last time this happened, members were given a free bottle of water. read more

Planet Fitness - Gyms Near Me - Massapequa, New York

I see the negative comments and they are fair. The Good: The price. The crowds aren't bad. It's clean. The equipment works. There is an area where people can't hog the gear. The Bad: The people working there aren't as attentive as other PF I've seen. The number of people abusing equipment and time on equipment is much less than other gyms. All of their stuff works. The people at the counter may be a bit lethargic, but they are nice and respond when prompted. No complaints from me. read more

Do not join if you ever have intentions on canceling, I've tried to cancel in person over the phone and it's gotten to the point I had to put a block on my credit card. They somehow got around that as well. read more

It's clean. Staff is totally disinterested. Machines are usually working. It's just a blah experience. You get what you pay for. Parking lot experience is terrible. Every time I go I smell weed. It's a turn-off. Cabcelling membership after a year and a half. read more

The Hours listed here on Yelp are just wrong! They are open 24/7 except for a brief window from Friday to Saturday. The gym is well cleaned, I even saw the employee mopping as I was leaving the place. As far as space and equipment go, there's a good synergy here. Room and equipment are frequently available and only a little working in is required on the high demand items. read more

I have been a member since summer. Up until last few weeks - club was so clean. Staff constantly walking around cleaning machines...refilling purell machine and spray bottles This past weekend paper towels stayed in same spot all weekend along with tootsie roll wrappers. Purell machines not refilled all weekdn. They definitely have staff. Three staff members behind desk on their phones. Made me uncomfortable. Even before the covid nonsense I want to go to a clean gym. read more

Good location... Nice staff. My only problem is they allow stuttering john Melendez to live stream from this location exposing other members working out . This has got to stop read more

Hard no for me. I go in to use my day pass from my email. The staff was friendly but took a bit to acknowledge me bc he was talking to what appeared to be a friend. Ok whatever. Tells me to scan in and go explore. I asked about some kind of tour. He said he could not leave the desk but I was free to look around, however there were areas I could not access and I had no idea what a 'black card spa' was. I figure I'll just ask again when it looks like more staff are around. I jump on a few machines and I will say the place was clean and machines were available but it's mostly treadmills. Very few free weights and no true free space for wider movement workouts. Not impressed so I decide to skip asking about a tour and just leave. As I'm going to my car, there's 4 police cars in the parking lot patrolling and 2 appearing to be dealing with some car that has a child standing by it without an adult. I pass by, and get to my car and there's a dude pacing around the front of my vehicle on the phone, yelling at someone that he should be allowed to get whatever he's looking for bc he's not high and isn't doing "that" any more. I didn't stick around for clarification. read more

I go to planet fitness because it's convenient, but I'm usually not a fan of the environment, however this one definitely exceeds expectations for me. Friendly staff, friendly people, but most importantly, everything is ALWAYS CLEAN. The air doesn't feel stuffy like most other gyms, I can actually breathe here. Definitely would recommend. read more

Love this gym! it's definitely the cleanest planet fitness on Long Island and staff are always polite and attentive. It's never too crowded and the other people who work out here are friendly! read more

Employees have ego issues. Only time ever being asked to check in was when bringing a black guest with me.Never been asked once before this incident. Take what you will with that information read more

I can only start by giving it a one star since theres a no star option. I only go at night after 9:30 and I've been coming here since they opened and it's gone from bad to worst. I believe this is when they change shift and the employees could care less about what goes on there. they let homeless people in and out without hesitation and I used to leave my locker unlocked but I doubt I'll be doing that anymore. the floor is dirty, the sprays are always empty and no paper to clean the machines. the guy in the front desk smokes his vape in there like it's no big deal and they're always away from the front desk so if you need any drinks or need to use the services in the spa you can't. I'll be downgrading my membership from black card to standard and I'll still come just because it's the nearest gym by me and if things get worst than I'll need to stop going. read more

Staff is inattentive and it has to be the DIRTIEST gym I've set foot in. Their sanitation sprays are filled with just water! The place looks new but it's deceiving. Nobody cleans up after themselves and there's trash thrown all around the gym. Yes they have ample machines open but they're all so dirty and dusty. At first glance you don't realize it but once you look closely the machines are covered in dust. You feel like you're eating dust and are unable to breathe. I went as a day guest and I left as fast as possible. read more

This gym opened back in Dec 2021...everyone thinks it's a cheap, rinky dinky gym ...surprise surprise FAR FROM IT! This location is like a 5 star hotel! So clean ...tons of equipment, very state of the art too...and no lunkheads! The staff is super friendly and everyone is nice. It's truly a beautiful gym and it's worth the $10 membership or if you'd like to use the spa go with the $24 ...! Try it out one day! read more

Watch out for this location! I was working out and some guy was video taping me, at first I thought maybe I was in my head until the guy working out next to him came up to me and told me. Instead of causing a scene I went to the front desk for help.. only to receive none at all. The guy was helping someone so I waited and he stopped mid conversation and said can I help you? I said yes a guy is videoing me while I'm trying to work and with attitude he goes okay? Well I'm helping someone so I shake my head and walk back to where I was. Now things get heated and I am yelling at the creep for disrespecting my privacy. Then a different worker walks up and I tell her what happened she goes to speak with the guy and he denies everything. She comes back to me and I ask if he was kicked out and was told no. I left and never will ever return here again!! read more

I was excited by the idea that I was going to join a gym today. I walked into Planet Fitness, I saw the young lady at the front desk glance at the door as I was entering. She and another employee were engaged in conversation. I waited for approximately three minutes for them to stop talking and acknowledge me. Finally, I stated calmly, "It would be good if you were a little more observant, I have been standing here for about 4 min." The young lady rolled her eyes and, with a very nasty attitude, replied. "It has not been 4 minutes!" I walked out and called the manager while in my car. The manager informed me that the two front desk people were her best, and they probably had a bad day. I explained that it is vital for employees at the front desk who are representing your company to know proper customer service etiquette. I stated that I felt as though I was served a cup of vinegar and informed her that she had now lost a customer. The manager Ali Verdi, continued to state that they are good workers, unmoved by losing business. Well, if the manager does not hear you, what else can you do? Give your money to someone else. What a Shame! read more

very clean! kind workers who always greet and say goodbye when entering. seems like a very good place for beginners to workout, no toxic environment at this gym!! area is a bit sketchy read more