I recently moved from North Dallas to Mesquite. I put off getting out and looking for my neighborhood Planet Fitness for months, because my son told me it wasn't in a safe area. But weeks later, his stepson told me it was a fine area, no worries! So off I went to check it out. Nice clean parking lot and many places to park right in front. The attendant wasn't very attentive when I walked in, didn't acknowledge me. But I stopped instead of simply showing my barcode and told him, "This is my first time here. Where is the ladies locker room?" He pointed it out to me and I bought a water. He told me to have a good workout. I surveyed the place as I walked thru. Nice, very organized and machines in good shape. Good lighting, the music was just right. Plenty of machines, also. And my favorite - the 30 minute circuit. All machines are in good condition there, also. If I ever can get back into my routine, I will make this spot my go-to spot! read more

Planet Fitness - 30 minute workout area - Gyms Near Me - Mesquite, Texas

Great place. Clean. Lots of equipment. Friendly staff. Been member for several months

I visited Planet Fitness at 5550 Buckner in Dallas with my boyfriend who has a membership because it is one of the only gyms in my area. The music was SO loud when I walked in. I mentioned it to the man at check in and he just LAUGHED AT ME, while ignoring my comment and putting stickers on his phone. I did not know he was the manager at the time. When I was unable to even workout due to it being like a club environment that wouldn't even allow me to listen to my own music and left my ears ringing, I went to the desk and spoke with two different women there. They said that the music volume was not controlled there. That makes no sense. When I asked for a number for someone who did control the volume they said they'd ask the manager. Came back and said to just look on the website. I could not find a customer service number on there, only a form. My decibel reader on my Apple Watch was registering as "loud," but I guess the children working at Planet Fitness know better. Not only is this place damaging people's hearing, it is making disabled people not be able to work out in there. Some people cannot tolerate loud music because of their disease. I guess Planet Fitness is an ableist establishment that does not care about people with disabilities, or even good customer service. The insanely loud music also was not at all what I wanted to listen to...is this a gym or a crappy night club? read more

I attend the Planet Fitness on 12th street in Dallas. I don't feel that children should be sitting in the middle of the free weight area room on their gameboy station. Is it possible for the children to have a designated area since they are not working out? It's already busy with many people at night. read more

Planet Fitness - a little boy sitting in the middle of the free weight area - Gyms Near Me - Mesquite, Texas

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Workers just stand there don't work and the restrooms are dirty .. I have to find a better location to go to instead

Just joined this club and had my first visit today, 1/4. The club is nice and open and very clean. It wasn't super crowded so everyone had plenty of space around then. Cleaning stations are everywhere, and everyone seemed to be really good about actually using them - and staff also goes around and cleans. I was a little nervous about getting back to an indoor gym, but I felt totally comfortable UPDATE: Been going here for a week, and I'm a little dismayed but the number of people with make pulled down or just it wearing at all. Checked the website and it says "make required except while actively working out" - wtf is that? You just need it to walk in the door? My mask never comes off - not when running on the treadmill for 45 or doing my lifting. Why is this so difficult and why don't it being enforced? Clean all you want, this is an airborne virus. read more

This is not a gym. It's an afterschool day care for teenagers. They do not use the machines. Just sit there on their phones.

This is for 12th street location. I was helping a friend with payment on his membership. And I drove 40 miles to give credit card information on a Sunday and the sales person said everything was set and ready. When my friend went in he wasn't allowed to workout because the salesman didn't enter the data correctly. So two weeks later I drove 40 miles again and made payment and set up auto pay and I was told everything was set and correct. Again when my friend went in he wasn't allowed to workout because the data entry was again messed up. My friend is recovering from a severe illness and the workout read more

So my home gym was closed on duck creek, so I called the one on Walnut for info. The lady at the front was huffing and puffing as I was telling her what I needed. She didn't have any other info of the annual fee, didn't inform of what gym to go to since mine closed, didn't tell me why money was taken, where it was when I signed, etc. The young lady at the Buckner location was marvelous. I found out I can go to the gym on Buckner, using black card benefits, charged annually in September, but I still pay $10. The lady at the Buckner office was extremely helpful and gave me clarity. Great customer service, she needs a promotion. Thank you. I forgot her name but it was Thursday about 6:40AM. YES, the young lady at Buckner location was ready to help versus the one on Walnut. I asked if I could speak to someone with more knowledge she laughed and said manager will be in at 9AM. I feel the lady on walnut should have given the info first. Why did I have to call two separate locations, while my gym is closed, I should have got the info the first time. I WOULDNT HAVE KNOWN. Thank you young lady that works at 6AM at Buckner location.stay smart girl. read more

Planet Fitness - Times I called office. - Gyms Near Me - Mesquite, Texas

The gym is well equipped but often overcrowded. Staff are friendly and helpful, the bathrooms are gross and cleaned once daily would be my guess. Staff also park in the front of the door which should be reserved for members not a big deal I don't mind walking but just goes to show how the management is too relaxed and has little to no presence in the establishment. For the cost of membership don't expect much 24/7 is good for people who work out late that's the only thing going for this chain. read more

This is the worst club I've been to and I have been working at or going to the gym for over a decade. It's clean & The membership is cheap but if you change cards they will charge you 150% of the membership price, plus dues, until you figure it out with them. It has been an absolute nightmare with no remorse. $300 in 20 days pulled out of my account. Feels good to be out of this nonsense read more

The club is great and the membership is affordable but BEWARE of cancellation process!! They advertise "no contract".....not true!! When joined club was told I was signing forms to begin automatic drafts for monthly payment. Assured drafts were processed 17th of the month. Please read and remember the forms you sign(WHICH IS NOT A CONTRACT SO THEY SAY). I was charged fee on February 4th which was returned by my bank insufficient funds as I was not expecting funds to be withdrawn until the 17th. I called the toll free number sent to me from planet fitness via text. Representative informed me that this was the annual fee charged every February. At first I reluctantly rescheduled the draft for the annual fee, but then before ending call I decided to cancel, since they advertise "cancel anytime/no contracts" I thought this would be simple. The representative told my to go to club and fill out cancellation form and she would delete draft. I had her state procedure twIce and state nothing to pay twice but when I Got to club less then three minutes later the young lady at the counter said I must pay $42 along with filling out the cancellation. I explained to her what the representative told me on the phone & called the number back so that she could get verification. Well then the phone rep stated that I must follow instruction of rep at counter. Highly upset, I asked to speak to Supervisor! I was transferred Mr Diego. I expressed my dis satisfaction and that I felt since I was canceling prior to 17th I should not have to pay annual fee for this new year. He then told me this was only called an annual fee because It was only charged once a year but did not cover a specific time frame. WHAT?!! And that his company, ABC Financial, was not apart of Planet fitness and only collected payments on behalf of Planet Fitness. What?!! read more

Clean, chill gym to workout at. The staff is always helpful and friendly. Great gym for a great price.

This is *such* a great gym for so many reasons. I never have trouble getting a machine, it's clean, people are cool, crowd is old/young, new fit/super fit/getting fit, great graphics on tv. I've belonged to a lot of gyms, this is killer and for the fees, you just cannot do better. Staff are even nice, parking so easy except that you can gorge on junk food at the QT next door, so stay disciplined! read more

The staff is friendly. Atmosphere and equipment good. It's super clean except for Tootsie Roll wrappers everywhere - parking lot and front sidewalk littered as well as phone/water bottle holders on equipment. Too bad the people in our neighborhood can't take the time to walk to the trashcans provided. Not PF's fault. $44 yearly fee is clearly explained. 4 months was not $24/month (with tax) it was $35/month. ($44/4.) I joined with no charge to cancel during the opening promotion. My boyfriend and I both joined at the Blackcard level ($24) to use massage chairs which are just OK. The hydromassage is nice but not worth the extra money if you're on a budget. People also wait in the massage area and, when PF turns on the chair, will grab it before you can get there. Ghetto! They're misleading. You will get no *T-shirt nor *free haircuts *at this location. Padding the list of amenities as well as... "Orientation - tell you about the equipment and programming" Reality 'this is a treadmill, this is an Arc'. I was with 3 older people who were timider. Once I interrupted this quick run through to ask more detailed questions, the reason we all showed up, they started asking too. The trainer did answer them but you have to really step up to ask. How much could they really explain in 30 min? "Personal training -Design your own program" 30 min for 3 people to share. How personal do you think 10 minutes is? You can upgrade for free but they don't tell you, nor is it on the contract anywhere, that you will pay a fee to downgrade! $40! "unless you wait for a special". Yeah, just keep paying the extra money until they decide to run a special. Wow! Really disappointed. The only other benefit is that you can bring someone with you on the Blackcard. I'm going to tag along with my boyfriend and find out how much of a hassle it is to go along. At this point, I'm guessing they make a big deal of it so you decide to join just to avoid the hassle. We'll see. read more

Absolutely loved this new location. I was waiting for years for a PF to open close to my house and this is it!

It's really a pretty good gym except for one problem - I'm offended by the amount of people that are allowed to let their butt & underwear hang out the back of their pants. read more