full disclosure, I only use PF for the black card perks. I know, I know, I *should* be working out, especially given my age, diet, lifestyle habits, and ability to find opportunities all day long to complain about my health and weight, but ... if you can't tone it, tan it! which is exactly what I do. tanning booths here are nice, up to date, clean, and effective. I literally get tons of compliments on my tan. granted, id rather have more athletic calves and thighs, but tanning is so much less work and time. front desk staff are friendly and helpful, just like at all the PF locations. I've had a good experience each time I've been in here read more

I get a free basic membership through Silver Sneakers. And I pay $13 a month extra for the Black card. It's well maintained with lots of equipment and some classes. They offer free training during the week. I love the amenities of the "Black Card": massage chairs, hydromassage beds, total body enhancement machine (aka "beauty angel". I don't use the tanning beds as I am fully melanated. But they are available with the Black card. read more

I love this gym. It is clean, high tech and machines adjust so taller people like me can fit haha. I do wish they was open 24/7 like they used to be read more

My foster daughter had a terrible experience as a member of Planet Fitness. As an individual with limited English, she asked for my assistance with the staff and manager about inaccurate charges she was being billed for. We went in-person to Planet Fitness on Macarthur Blvd, in Oakland multiple times and spoke with multiple staff about the billing mistakes (for example, charging my foster daughter for bringing a guest when the individual who joined her had her own membership) and getting credited for the mistaken charges. We sent emails to the Manager of Planet Fitness. Our concerns were never addressed despite us completing the paperwork that was required to process our concerns. My foster daughter tried to cancel her membership on multiple occasions but she continued to be billed. Eventually we had to ask her bank to block future charges from Planet Fitness. The customer service is terrible. I highly recommend that you check your charges from Planet Fitness and be vigilant when it is time to cancel so you can have a hopefully better experience than us. read more

Moved out of area couple years ago ! Cancelled in person and I'm still getting billed. Called to cancel they wouldn't assist saying I need to go online and cancel? I HAVE NO ONLINE ACCOUNT !!!!! I STOPPED GOING TO THIS DUMP TWO YEARS AGO! Refused to help me on phone now I need to send a letter to cancel???? Good luck with that you guys effed up my cancellation in person now you say you'll get it done via mail???? What a joke and horrible company !!! The worst gym in area second tier equipment and dirty ! read more

I really enjoy this gym & location been a member for almost a year! It fits my needs & love how you see different bodies, ages, etc....living up to mission of PF. Love how close it is to where we live & i csm go to other locations across the state. Their machines are also update compared to the ones in LA/Long Beach which are older models & harder to maneuver. Their playlist at this location is love hearing Erykah Badu playing read more

The TVs have distorted pictures (pixels), audio output on machines broken most of the time...needs monitoring for functionality.

It's in Oakland, but at least it's not in the flats. It's up near the freeway entrance, which isn't exactly scenic, but it's better than nothing. And if you're here after 11 AM, there's a taco truck outside--absolute fire tacos. Honestly, that might be the best part of coming here. The gym itself? It's Planet Fitness. Basic equipment, basic workouts. If you just need to hit one muscle group at a time, you'll get by, but the equipment selection is seriously lacking. The real issue? Good luck actually using the machines. It's a constant holdup. Groups of people stand around talking over machines, others use one machine for three different exercises it wasn't even made for, and then you've got the older folks who treat them like personal reading chairs or YouTube stations. You'll definitely be waiting, and not just a little. I waited for 30 minutes just to use a tricep machine because someone was deep into a video. One upside? There's a security guard who actually does their job. That's a plus. Bottom line: If you have patience, a flexible workout plan, and maybe a snack while you wait, you'll survive. Otherwise, come for the tacos, not the gym. read more

Planet Fitness - They do have a selfie station in the men's room though - Gyms Near Me - Oakland, California

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PF of Oakland is one of my favorite gym franchise. This gym is located on McArthur ave, Oakland, CA. This gym is clean, organized, extremely spacious and has friendly staff. Moreover, their Men's locker room was clean and odorless. They have specific workout areas such as ab room, medicine balls, cardio, dumbbells and 30 min circuit. Their parking lot was decent in size but I have seen bigger lots. read more

Planet Fitness - PF in Oakland. #PreThanksgivingSesh - Gyms Near Me - Oakland, California

I like this gym. I wish they would keep it cleaner, enforce the rule of putting equipment back where it belongs after use, and use disinfectant in the spray bottles to clean equipment other than water. Water isn't cleaning it. read more

I like a lot of things about this gym. I do wish there was more employees checking the weights and machines areas. There are a couple of intense guys here who loom over women and stare like they're going to laser us to death with their eyes. The other thing that makes me not want to come here is they let people park on machines with their cell phones for ages. Staff says nothing. It would be great if the staff felt like our advocates. read more

The machines are great, many new ones. The staff is great. Parking lot has a guard. TV's all over and you have to tune in with your phone. Bug fans and temp is good. Bathrooms are clean. Signs all over the place say not to leave any valuables in the lockers. So, take the precaution. read more

I love working out at planet fitness. Actually, it's my very first time working out in a gym. The staff is super friendly, helpful and customer service oriented. The trainer , Bryant is super nice too and he knows all about the workout equipment. I go 3 times a week and I like the treadmill, elliptical, Stair Master, abdominalctu read more

Unbelievably, I dropped my wallet and I was called and it was returned!! Best gym around. Always clean and friendly staff

This gym has a lot of equipment, clean, well ventilated and spacious. I appreciate the cleaning stations throughout the gym too. They have lockers in the bathroom, but it would be convenient if they had open cubbies to leave ur bag in. It would also be nice if we had a cardio room with mirrors instead of the spa area or the ab room in the back. The parking lot could use some regular sweeping. read more

It's been a week since I joined and can't complain with 25 dollars membership. This gym is not for powerlifting or Olympic style weight lifting and that was the reason why I have been avoiding Planet Fitness. Overall, For the price, this is a very good gym. read more

Listen, I have been coming here for years. Trust that is a millions times cleaner w better equipment than 24 hour fitness.

This lady with the neck tattoo just canceled my membership for no reason. I signed in with my pass. I'm a black card member by the way, and then she goes in the bathroom follows us and says I need to sign in so I do it and she just decides to cancel my membership. She was very disrespectful to me and following me for no reason And then cancel my membership. I am shocked and appalled and disappointed. I will never be stepping in a ghetto gym like this again and it's a waste of money. Don't come here . read more

Planet Fitness in Oakland--I didn't have high expectations from reviews when they first opened a decade or more ago. I have gone every day since I joined a week ago, and really like this gym. The equipment, floors and restroom are all spotless. The other members have all been just fine, and everyone uses the disinfectant and paper towels. The signage promoting a healthy, inclusive community seems to have everyone's buy-in. The staff have all been helpful, and I feel like mentioning Javier who signed me up and oriented me to the app. read more

Very clean, spacious, friendly staff, just a really nice gym to go toI think it's worth going to

The pluses are the price and nice staff. It's generally pretty clean and has a ton of equipment. The downside is the people working out don't care if anybody else needs to use the machine. People sit on the machines, don't wipe them down. Gym etiquette of the patrons sucks. read more

The staff is so impolite and blatantly unhelpful. I came in there as a student who hadn't had her membership sorted out guest yet using my dads and this strange lady at the front was being so unhelpful and it was just painfully obvious she didn't care . As a worker it is ur duty to assist paying customers so when I kept trying to resolve the issues and workout she kept finding new issues. I really hope she looses her job because this lady was under no circumstance cut out to work in the field of helping people in anyway. read more

Ya'll I don't even write reviews for restaurants so this is saying a lot. This is literally the best planet I swear. First off the employees, I gotta start here. They WORK like them mfs WORKKK. They clean constantly so yk it's sanitary asf in here. Equipment, bathrooms, everything. Refilling toiletries and all. Like how tf does a GYM feel clean?!? Idk but they make it happen. They are friendly, helpful, and dedicated. They have all become familiar faces! :) Service overall 11/10 top tier. The people here! It's a welcoming community, you see friend groups and individuals, young, old, all kinds of people. Lovely. Wide variety of equipment, no free-barbells but the smith machines work like hell! Amaze. $10 a month are you deadass, LIKE SHOWERS INCLUDED ARE YOU DEADASS! Love this place man, it's all chill read more

Horrible, horrible problem at this location with people filming themselves in the men's locker room. I notify management every time I see it, and it just keeps happening. Some people will even shamelessly set up a tripod where the mirror in the locker room. PLEASE, management, for the privacy and judgement free zone atmosphere, put up some signs telling people there is no filming allowed in the locker room (as if they need to be reminded. Seriously?!) this sort of behavior is NEVER okay, completely unacceptable influencer behavior. It's not like this hasn't been the norm since public gyms were invented. Do something about it already! read more

The gym is clean. The etiquette of the the gym goers is bad. Between FaceTime/cell phone conversations, excessive perfumes/colognes, taking up multiple machines and leaving weights untracked-it gets pretty annoying. Has most of everything you need though. However, a handful of machines and equipment are usually "out of order". Pretty much what you'd expect read more

I've been coming here for a while. Really attempting to become fit this year. Planet fitness has a lot of resources for such a cheap price (all though if you want to change your plan or cancel membership its a problem and more expensive). Overall, I had no major issues until today. A fully grown roach just walking around in the women's locker room. Where there is 1 there's 100s-1000s. read more

Planet Fitness - Roach in womens locker room. - Gyms Near Me - Oakland, California

So I come here at least 3 times every week for about a month now and here's my experience. *Comparing to the size of this Gym it doesn't get really crowded unless in rush time 5Pm to 9Pm *the facility is clean in general sometimes the cleaning stations run out of paper but that's no big deal. *The massage chairs are awesome * the machines are in a good condition and there's a large variety of them. Why 3 stars? *There was once when I forgot to check in . I really forgot.. One of the staff membres a short white guy not wearing PF uniform followed me to the changing room and yelled at me on front of everyone in there! Though he knows I'm a member !! And he didn't even ask me to check in.. He said you better not do it again! That was really disrespectful from him. He could've talked to me in a better way. * there's a lady that works at late night she's really understanding and helpful And she wears a uniform. read more

I have always had reservations about planet fitness. They were never really the best, limited machines, not very clean, run down, limited benefits for a top tier membership. However this location surprised me. They have tons of machines, treadmills, elypticals, stair steppers, benches and free weights. The app is good and lets you know when crowds are low so i haven't had any issue with it being to busy. Its very clean and up to date things seem new which is a positive. The added benefits are also there for black card members. They have massage chairs, water massage beds, tanning booths and stand up muscle working machines as well. The locker room leaves some things to be desired but overall its a pretty good gym and its cheap for what you get! read more

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Oh planet fitness, how cheap it is to join. For $20 and some change and a lil annual fee of like $40 I can't resist. Luckily I got an email for a non contract membership with a sign up of only $1. Sure! Signed up online and went to get my tag and start my workout. This used to be a grocery store so thank goodness for the parking lot! Lots of equipment for all work out needs. I have the black card which allows me to use the massage chair, hydro bed and other bonus perks. Bring your own lock and key for the lockers as all gyms are like that. read more

Planet Fitness - Tv in the massage chair area - Gyms Near Me - Oakland, California

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I've been a member for under two years. This is the first time someone from the front desk said, "Good morning", and when I was leaving she said," Have a great day". I asked her,what's your name and how long have you worked here ? she stated, my name is Ashley and I've been working here for three months. I arrive at the gym at 5:30 am. Ashley is a great hire, she's been taught how to give fantastic customer service. read more

For the price you pay and the amount of equipment you get access to, you really can't beat that price. This is also super close to home. After work, I would come to the gym, and just because it was my birthday, a little cardio wouldn't hurt. I checked in, and it shows that it was my birthday. The staff are always so friendly, and they made me feel so special and wished me a happy birthday. Gave me a water and protein bar. As if i didn't feel special already, I felt it more when i walked in the gym. read more

Planet Fitness - Gyms Near Me - Oakland, California

Safety sucks Parking lot tiny The actual gym is also small There isn't enough or a variety of equipment But the locker room is kinda cute read more

First time at this gym and it's very enjoyable. The check-in process was very easy, you scan in with the QR code. I arrived a little after 4:30. The gym is virtually empty, no trouble getting any machines, it's very spacious, and best of all there are multiple cleaning stations throughout the gym floor. read more

I signed up for this Planet Fitness a few weeks ago when gyms finally reopened in Alameda County according to their COVID-19 guidelines. Initially it was a bit frustrating as the gym was only open at 10% capacity and there was a line outside at all times, but it has since been opened to 25% capacity which I think is definitely reasonable. Living in Berkeley, this was the closest gym to where I am located that does not charge $100 bucks a month to use a few cardio machines. That being said, Planet Fitness does not have a full selection of weight training equipment including barbells and squat racks, although they have a leg press machine with plates and smith machines at this location, as well as a standard set of dumbbell weights. Planet Fitness has done a great job with their cleaning standards and members generally wear their masks at all times. I do see a handful of people wearing their masks under their nose but I am not inclined to call people out for looking stupid when I am focusing on my workout. One thing to note is the lockers are still off-limits as an Alameda County restriction (which is absurd) and I had my lock cut by the staff one time I was at the gym and had to retrieve my stuff from the front desk. I ride a motorcycle to the gym so I have to bring a change of clothes/shoes/etc and frankly I can not work out in my motorcycle gear. That being said, the staff is fairly understanding and I am usually able to leave my helmet and gear behind the counter while I am working out. From my experience, the staff have been friendly and I enjoy coming to work out at this location. read more

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The employees are trained to take your money and to keep you from ending your membership. Asked them to cancel my membership due to physical illness but instead they "froze" my account while money continued to be taken out of my bank account. When called and tried to talk to them about it the employee who answered the phone said she couldn't find my account after numerous tries, but magically the same employee found it in first try when I had to bus there to talk to them in person (can't drive due to my physical condition). After that a big man behind the counter just started raising his voice at me for no reason and basically said no management would talk to me about my membership. So I thought I'd just call the manager later and straighten this out, later on came to find out the manager is always aways and never returns your call... but I did get a hold of someone who claimed to be the assistant manager. After an hour on the phone with him, he still refused to cancel my membership and refund the money they took out of my bank without my consent and knowledge. Instead he used an array of "perks" & rehearsed reasoning on why it'd be a better idea to keep the membership instead of canceling. Needless to say we reached no concensus and he promised to call me back after "talking to his boss".. but of course that didn't happen, he went on a vacation instead and I have not heard from him or his manager ever since. Their whole system is designed to keep taking your money no matter how unethical it is and there's no leaving them without having your money taken one way or another, I have never had any problem like this when I was with 24 Hour Fitness, SF Fitness or any other gym when I was living in the city. It might come across as a cheaper option but it all evens out at the end so why not get better amenities & membership services by going ANYWHERE else?? read more

This is one of three locations that I go to workout and I like it here. I'm new to PF, but loving It so far! The staff are pretty nice and make sure the gym is clean and that everyone has what they need. The only reason that I'm not giving this five stars is because I think the staff, compared to the other locations I've been, could be just a little more helpful. They're definitely nice, but not the most helpful. But this facility is super clean and kept up and they have a pretty good size parking lot (although full around peek times-to be expected). read more

The manager reached out to me and my friend personally and assured us the problem has been dealt with. Since then we have noticed employees walking around the gym aisles asking people to fix their masks or asking them to put them back on. They have signs up about masks and I haven't seen the employee that we dreaded seeing at the front desk. The management went above and beyond to make us feel comfortable during this pandemic. read more

I'm sorry but ima have to take a way from the previous star power and say, 1 Star for convenience, but unclean and poorly unattended -4. I was coming out of the women's bathroom feeling some type of way because there was toilet tissue balls all over the floor. Seat cover dispenser was empty. No toilet paper in one of the stalls and no soap in either of the soap dispensaries. Never mind that most of the paper towel kiosks were also empty so most times I had to wipe sweat off with my shirt. Then I went over to the poorly stocked stretch area to try and quickly retrieve one of the 5 mats that were there and while I stood against the wall stretching my quads I see this one guy scrubbing the shit out of this garbage can. I mean he was going all in the crevices, he was putting in work. I thought he was the manager, and yelled out to ask if he was (because I was about to ask him why his gym was so nasty but he was putting all of that effort into getting a garbage can cleaned). The guy looked up with a smile, thanked me for my compliment and said that his name was Victor ... He was new and trying to get the gym in shape because they were going to have a big audit the next day. I'm thinking that it musta been like a new staff member hazing because I didn't see any of the other staffers behind the counter doing anything ... but sitting behind the counter. So Victor all of the other stars that this review woulda gotten go to you. I have never taken the time to know any other staff members names. But I will not forget yours. You were the best part of that experience for me. I say keep Victor because even when no one else is there to care, he's putting in work and I know this because I saw him cleaning the shit out of the crevices of a garbage can! read more

Pre-pandemic I tried to cancel my membership 3 times in-person and each time an employee told me it was successful. I noticed my account continued to get charged after "successfully" canceling multiple times so I went in-person one last time to see what was up. An employee told me that were no records of any employees canceling my membership and said because of that they couldn't refund me. Employee directed me to call corporate and they gave the same answer. Never got a refund. How are there no records of canceling if I signed my signature for cancellation each time I went in to cancel? Are employees throwing out / deleting membership cancellation docs? Something smells fishy here. Avoid. read more

I read the reviews before opening my membership here and was skeptical. But it seems like there's new management or a change in structure because it's been pleasant. Everyone has been nice and accommodating. The gym is clean, they recently closed to place more equipment. Hopefully more muscle building equipment than treadmills/ellipticals. I hope they fix or put a new pull up machine! I was looking forward to the pull up assist machine but they changed it out and isn't operating. read more