It was very pleasant, Destiny was/is great. Very friendly, knowledgeable and patient, as I am a senior.

Great staff, friendly trainers and clean gym. Massage beds are the best!!!!!!!!!!!!!!!!

This place has been charging me a late fee for over 7 months, claiming the reason being is that my checking and routing number is incorrect when they try to chsrge the regular $10, but it's been working completely fine, once they want to commit fraud and charge a late fee, and charge me double I spoke with DAISY and was emailing the assistant manager. Once I started making sense the assistant manager stopped responding, that was a month ago, and several emails ago read more

I'm very disappointed with the equipments from this gym, they are very old , grinding, and it's missing a lot of the machines compared to other planet fitness locations Lately they are removing some and aren't replacing it, like the back extension rack. I went there today and 4 treadmill wasn't working, all others were in use I tried bicycles and two was broken, how ashamed read more

This is a reasonably good gym. However, paying more for the black card to use the spa is no longer worth it. People come in on cell phones and chatter extremely loudly in the spa area. This has been consistent with members on the phone. Better signage to let people know to not speak loudly on the phone in the spa or in the waiting area are needed and better enforcement because it's ridiculous and I've changed my membership to not have the black card. Not worth it with all of the rude people on the phone. I've even seen a worker on the phone in the lounge having a loud conversation. Maybe they don't have break rooms. Also, everything has been broken lately. There's no reason to pay for this. read more

Very bad. People talking on the phone loud despite signs of "no cell phone conversation", playing loud videos right next to you without caring. Here's the big one. Taking videos in the locker room (very dirty). Go some place else. This is what 15 bucks will give you. It felt like the neighborhood gang gym. I'm out fast. Terrible read more

They're the only planet fitness that's NOT 24 hours. I have to go to Concord Planet Fitness to work out now cause Pinole's closes at 9 pm on Friday me and 7 pm on Saturday and sundays!! WTF!!! read more

This gym is always crowded & their management is not friendly or helpful to any needs.

Fucking bullshit!!! I hate the new hours!!! Terrible. Terrible. Terrible. You guys advertise 24 hours. Stay open 24 hours. This is terribly inconvenient and also unfair. Canceling my membership. read more

Planet Fitness - Gyms Near Me - Pinole, California

Too many people just sitting on machines just staring at their phones, wasting everybody's time.

Friendly staff, never crowded, many equipment. Well maintained, clean, not noisy. Properly sanitized.

GET GLOWING AND FITACULAR! great affordable memberships and planet fitness has been super clean mode from DAY ONE before the pandemic ! Lots of machines and lots of dumbells. Love that I can do circuit training. Customer service is on point and plenty of parking near BIG 5!! read more

I've been coming to this PF for awhile now. And for a planet fitness - i can't complain! This location is really convenient for people in the Pinole/El Sobrante area. It's way closer to me than city sports or 24. It's also $10 for a standard membership which you can't beat. For someone who's here 5-6X a week - I've never had any issues. There are people who don't wipe down their machines but in this day and age you should be wiping down your own machine to make sure it's clean. Don't rely on other peoples wipe downs!! The busy times are definitely the after work hours and the day before holidays. Even though it's busy I've never had an issue with not getting a machine. There's always something available to meet what you're trying to work on. Plenty of cardio and weights! I do wish there were multiple leg presses with free weights (there's only 1). But there are other leg presses in the back! Overall satisfied with the equipment! I have seen the bathrooms be relatively dirty. I pretty much avoid using the bathroom at the gym in general, this location does have some "interesting" clientele. I saw a review about them constantly changing rules and I think this is re masks. The mask mandate has been changing constantly so don't blame the workers - literally have no control over it. I don't think the issue is the gym, I think it's the people. I've seen a lot of anti mask attitudes and people who have no common sense when it comes to social distancing or personal space. Now they have a white board in front that says what current policy is, and honestly, if you have an issue with it then leave. Just put a fucking mask on. Overall a pretty decent PF location. I used to go to 24/City Sports which obviously look nicer but you can't beat the location of this one. Definitely going to keep coming here! read more

This location is kept up nicely and is generally very clean with a nice atmosphere with friendly staff. Plenty of parking and a good location. I only wish they had a certified trainer on staff at this location. read more

It is similar to the Carson and Inglewood/Imperial location. They have everything those other two places have INCLUDING plenty of parking. And like the other two I've checked out, all levels of staff were friendly and available when needed. Every patron I encountered were the same AND every single one of them made sure they wiped their equipment clean once they were done. Bathrooms were also clean, ditto the black card spa areas. Really, EVERY area I encountered was with no kind of clutter or mess. Staff were walking around making sure spray cleaners and paper towels were abundant in every posted area. This isn't my home gym, but it's close enough to my NorCal home, so there will be multiple repeat visits. Will be coming by given every chance. read more

Planet Fitness - Gyms Near Me - Pinole, California

Clean , nice environment and what I like the most is that everyone minds their business. I love this gym

Nice to come to Pinole near to my home and not far. I haven't worked out a lot because of pandemic, I am just glad Planet Fitness is now everywhere and it is affordable. Seriously appreciate that a gym facility like Planet Fitness is convenient, it gets me motivated thinking about it everytime I get lazy working out. Sometimes I get lazy after getting out of my job then you pass by it and says omg I pay monthly for membership then you'll cheer youself just go! lol Imagine your city without a gym facility nearby get what I mean.. read more

Lemme start on a positive note. Planet fitness is great for $10 a month and it has everything you need to get a good workout in. The culture of a nonjudgmental zone is awesome and encourages others to pursue their fitness goals without being gym intimidated. This location is still relatively new so the facility is pretty nice! My only complaint is that the staff are heeeeelllla lazy. There's always a flock of them just standing at the front not doing anything. Hey Im not their manager its all good if you wanna chill but NOT when there's no paper towels or empty spray bottles to clean my equipment. One time I came up to ask the girl a membership question and she let me stand their while she was taking a personal phone call on her airpods. Again, you do you baby girl but when I'm trying to talk to you that's really rude to keep me waiting. read more

My health insurance includes Silver Sneakers membership which allows me to use Planet Fitness facilities. I've never been to Planet Fitness, so I called the Pinole location to find out what would be available to me. The conversation with the person who answered the phone went like this: Me: I have a Silver Sneakers membership. What does that include at your facility? PF: Hold on. I'll have to check. [comes back after a minute or so, and starts speaking rapidly over a less-than-ideal connection] Me: I'm not understanding you. Are you on a headset? Can you adjust it? I'm not hearing you clearly. PF: [repeats what he just said, without slowing down or articulating and not addressing the poor audio quality -- i.e., no adjustment whatsoever] Me: Okay. So what I think I heard you say is that I get the "Classic Card" -- C - a - r -d ? Is that right? PF: Yes. Me: Does that include any classes? PF: No. It includes use of the gym equipment. There's a trainer there. Me: Do you offer Pilates? Is that available for an extra fee? PF: What? Me: Pilates. PF: What's that? Me: You haven't heard of Pilates? P-i-l-a-t-e-s? PF: No. Me: Okay. Thanks. Bye. read more

It's a nice gym is not as big as the planet fitness in Vallejo it's clean the staff here just aren't as friendly and as professional and when you come in they're not like oh hi how you doing have a great work out sometimes they just look at you scan your card and you just keep walking I just don't like that read more

I'd give zero stars if I could. I went to the gym tonight (haven't been there in a few days) and the purpose of why I picked this gym is the convinence of going whenever I want. I start my workout and half way through they sound that obnoxious alarm as if it were boot camp, closing at 7. The ONLY reason why I have a membership is to be able to go anytime, be it 2 am or any other time. I hear the same excuses always; short staffed, blah, blah, blah. Well everyone is and we make it work. I'm short staffed all the time at my job but we pull it off. At least send an email or a text to your customers to let us know. And why am I paying full price for this? Pathetic, and I want a refund. read more

Overall the gym is okay. Facility is pretty clean just small. My biggest issue is the way non- black workers loudly and outwardly use the n- word. It is racist & no longer makes the space an enjoyable place to be. Embarrassing. read more

PLANET FITNESS IS ALREADY BAD.... But the employees at this one are the worst They'll harass you and modify rules depending on who's working At this point any gym is definitely better than this location read more

My bf and I walked into this gym and got turned around because the man claimed his screen told him not to let us in. It was quite confusing when our other PF gym didn't have a problem. The man was Hispanic and so is my bf so I can't really say it was a race issue. My bf checked and called the number in the app and they said there's nothing wrong on our side. So to this day that night remains a mystery as to why we couldn't work out. I'm giving three stars tho because when I looked around I seen everyone keeping distance as they should,cleaning their station when done and wearing a mask. Too bad we couldn't work out that night,we went walking instead and went to our home PF the next day. ‍ read more

The thing I love about this gym on Fitzgerald is that 9 times out of 10 they are moping the floor to the entrance or cleaning under the treadmills. It is good to seem some effort around cleanliness. The rest of the gym is filthy just like the other PF I frequent (Richmond and San Pablo). And, at this gym, though they are often not at the front desk during my 3:30 a.m. work outs, when they do appear there is usually two persons during this shift. Richmond and San Pablo (sometimes two brothers are working together and the taller one can often be seen chatting with guest and helping guest with equipment) I have often experienced one employee running around managing it all at 3:30 a.m. And unlike when they (all three gyms) first opened the gym the trash bins are always full, machines are constantly breaking down or not working signs are posted, the areas for floor work is always disgusting and obvious it has not been cleaned in weeks and staff are quite aloof to customers. I have also seen the managers work shifts at each of these gyms and they too stay on there phone or computers and never clean just like their staff. So I guess the machine is designed to create just what it is spewing out.......I do remember a female manager when the Fitzgerald gym first opened that was always present and hands on, cleaning and working alongside the staff. Staff were never on the phone and always chatting with each other and speaking to guest. Things have drastically changed. I feel as long as I go there with my mask on, get my machines and floor time for my one and a half hour work out then I won't complain. I feel like I am getting what I pay for, $20 per month (Black card member). read more

6 charges from this place , nobody contacts me back , ridiculous , have tried contact several times and no answer .

I had no idea this place had opened up because they've been opening and closing randomly due to covid. I was CHARGED the annual fee and I tried to call they had already shut down temporary again. I was checking my bank statement and saw I had been getting charged. Went today to cancel and did not get any refund for the annual fee or the 2-3 months I was charged for despite not coming for 3 whole months unaware they were back open because I did not receive any type of contact to know it was opened back up. Terrible gym definitely will not recommend to others. They open and close back down randomly it's awful and garage here read more

Love this GYM great service every time by EDDY, always greets and is very sweet! :) give him a raise, he deserves it!! read more

Planet Fitness - Gyms Near Me - Pinole, California

This gym is poorly run the bathroom smell like a porta potty. They really need to step up their game. My husband had a horrible experience today there the woman behind the counter is just I'm sorry to say this so lazy they don't know what they're doing in there if you want to get an infection, go there they don't take care of the equipment they don't take care of the restrooms they don't take care of the customers. You know We're going to have to look for a new gym. This is ridiculous. read more

The staff and area is perfect. Everything is well kept and no down or broke machines. The air is well ventilated. The people that complain stating the staff needs to be more nicer or get of their phone needs to stop worrying about the things that don't matter. I don't know why some people are so affected by them not saying hello or them being on their phone. Let them be. Their still getting their job done. read more

This location used to be a nice place. So what happened? When you walk in the receptionists (as many as 4 today at around 10pm) are looking at their phones or talking among each other They turn their back to the customer and no greeting. I feel invisible. In fact it looks like they are bothered by the customer's presence. I thought I am the customer. A Simple hello or welcome can go a long way. The bathroom and the gym used to be very clean. Not as much. The massage chairs used to be nice and new. they squeak and it hurts the back to have a massage. I used to be with 24 hour fitness at hilltop which is really bad, unfortunately this place is catching up very quickly. I hope the owner(s) read this as they are paying their employees to NOT do their jobs. Make no sense! I am definitely considering canceling and trying the YMCA or I might buy some machines and do everything at home. This is SAD to see! read more

The location on Fitzgerald in Pinole,CA has lots of equipment but most of them don't work. The gym is freezing inside with ceiling fans and air conditioner running. I was visiting from another state and needed to have a place near to work out. I quickly understood this was not going to be the place for me. There's plenty of homeless people attending this gym and it's not very clean nor safe. read more

Second Sunday where I've walked in to no one at the counter with people waiting. One gentleman said he'd been waiting for 20 minutes. Another wanted to join. Walked thru the facility to find someone and found the young lady in the break room. She didn't look too happy her break was interrupted. Maybe have more than one person working? read more