I want to know why I am seeing someone's butt cheeks walking in to the gym and then not a single staff saying anything to this women about changing her EXTREMELY short, shorts. Children workout at this gym. extremely unacceptable. read more

Pretty big but still not enough treadmills. Also, plays Fox News on loop. I prefer to not sit in front of propaganda at the gym.

Soooo busy location just opened and it's madness. Planet fitness should really consider another location somewhere in the area.

I think they are overstaffed since it seems many times staff members are behind the counter just talking or idly waiting for something to do. The candy offered is a litter hazard. I find the wrappers everywhere strewn about. People in general do not have the respect and proper demeanor in today's world. The overall condition of the interior and the machines are fine. read more

All I can say is this gym has gone downhill fast in the last 6 months. Floors are dirty, have to constantly ask for paper towels to be filled, sweaty people that don't feel the need to wipe down equipment and apparently can wear whatever they want. Young workers at the desk play on their phones constantly, hence the dirty gym. Are there no managers here!? I guess when you pay the $10 monthly membership fee, this is all your entitled to. read more

Planet Fitness - I guess anything goes at this gym - Gyms Near Me - Fairview Park, Ohio

Dirty AF and overcrowded AF! However it's dirt cheap but always overcrowded and lockers rooms are pretty dirty... I would not recommend... read more

The staff is friendly so that's nice but they're untrained and unprofessional. They sit at the front talking to each other on their phones. Also the lady taking all my info for tanning forgot to set the timer for the bed. So I had to get ready dressed and ask her to set it she also entered the wrong time she gave me 5 minutes worth of tanning when I asked for 12. Very annoying experience going to this gym! read more

My suggestion is to find another gym nearby if you have a fit minded high schooler headed to college or planning to relocate any time soon. The planet fitness contract is indefinite and cannot be terminated except in writing (certified letter) or by your youngster in person. You (or your child) will be billed to the required credit card or debit card forever unless you figure it out--and don't expect any sympathy at the front desk either. The ten dollars a month beginning charge has more than doubled in two years, making this a much more expensive hobby than it seems at the beginning. DVA. Lakewood, Ohio read more

Really small over packed hard 2 use what u wantna use other than that it alright parking pretty crowded too it in a plaza nice plaza

Clean nice workout environment! I love it because it is close to home and the hours are great now that they are 24/7! Also can't go wrong with purple machines!!:) read more

Planet Fitness - Gyms Near Me - Fairview Park, Ohio

L planet Fitness and L workers, all the male workers are nice, there is a few female workers that need an attitude adjustment or I'm gonna call corporate and get there Jobs taken away because they single handedly lost a customer. read more

The staff has not cleaned gym equipment when I've been there, and I have not seen the weights or mats sanitized. The woman's bathroom has smelled dirty every time I've been there. People are often in extreme proximity because the gym is small. I caught a stomach virus this week, and now my boyfriend has it. There's a decent possibility we got it from Planet Fitness. The general manager was unprofessional with me, so good luck if you speak with him or the staff. I recommend Rocky River Rec. read more

They won't give me my $150 back after THEY created a second account for me. I started my time at PF like most people who join PF -- it's cheap and open all the time. I recently moved to Rocky River & I joined this location in June 2019. I ended up changing gyms and canceled my PF membership a year later in July 2020. I abided by their whole performative cancellation process of going in and signing the sheet -- fine. There, I thought it was done with. So, another year passes and I get my credit card statement in July 2021 -- I see an annual fee charged by PF. That's odd, right? I canceled over a year ago. So, I end up calling and then go in to the location to see what happened -- it turns out their employee had created a second account under my name on the day I joined in 2019. Then, when I canceled in 2020, they only canceled the one account. There was a ghost account being charged monthly + annual fee -- an account I DID NOT APPROVE. The Manager at this location, Rachel, gave me the run around REFUSING to take responsibility for her employees mistake. She kept saying she would talk to the regional manager, Rebecca, and she would handle it. Well, a week passed, then a month, and now almost two months later (and numerous calls from me), she leaves me a voicemail saying they won't refund me because there was never a record of a second account. So I ask you this, who's lying? It's certainly not me. I deserve my money back. Shame on you, Planet Fitness. read more

Just signed up with Planet Fitness and I love it so far! There are so many cardio machines, free weights, ab machines and a strength training section. You can get a membership for $10 a month! You just have to pay a small startup fee and annual fee of $31 which isn't bad. It is very clean inside the gym and seems brand new. They have a big girl's locker room too. :) The staff was very friendly and helpful when I signed up. Great gym at a great price! read more

Planet Fitness - Gyms Near Me - Fairview Park, Ohio

After years of dealing with guys wearing cologne and women wearing make up to the gym, I left Ballys. This place is clean and very friendly. They have a no "LUNK" membership where they dont want guys yellinig or grunting loudly....no tank tops....no bandanas...no giant gallon water jugs. They call it a "judgement free" gym. I like the atmosphere and the lack of grunters power squatting 600 lbs. Louis B hit it on the head with the prices....$11 a month is a really great value. $22 for gym, tanning, massage chair, use of ANY planet fitness around the US and discount drinks.....open till 10pm M-F. They are talking about later hours or even 24 hours as some of their locations are 24 hours. read more

I am generally pleased with the efforts taken to keep the gym clean and safe but, nearly every day I see people walking around without masks, using equipment and not wiping it down afterwards. This is very distressing. Will you please "up" your efforts and curtail this unsafe behavior or remove these people if they won't follow the rules. UPDATE: if anything it has gotten worse (not the staff or the facility, they are great) , the patrons are NOT following the mask rules. Tonight I counted 7 people walking around from one area to another, back and forth across the building without any masks on at all. 7 people was a sizable percentage of the total number in the facility. I am seeing this behavior everyday and I have not seen anyone address the issue at all. read more

This gym is always clean and the staff is friendly and working hard. They recently got some new equipment and cardio machines are always open, even during peak hours. You'll have trouble finding floor space to use during busy times, as with any gym. My only complaint is the hours. The only time I can consistently work out is at 5:00am, which is when they open. There have been a handful of times that I've dragged myself out of bed at 4:30 and driven the 20 minutes to this location (currently the closest) only to wait 20-30 minutes in the parking lot and then drive home without a workout because nobody was there to open the gym and let members in. This location needs to be 24 hours, change their hours, or add an additional employee at open to avoid this very bothersome issue. NOBODY IS UP AT 5:00am AT THE GYM BECAUSE THEY WANT TO BE-- IT'S OUR ONLY CHANCE!!!!! read more

I really like this gym a lot. I go during the week at 5:30am and at least one day on the weekend at 7am. Occasionally if I can't make my morning workout I'll go in the evenings as well. No matter what time I have gone or what day it is it's never so crowded that I can't get the exact machine I want. At my old gym it used to get really crowded and I would either have to share using a machine or just cut it out of my work out entirely, so knowing I will be able to do exactly what I planned on doing is nice. The people are also very nice, this includes the workers as well as the patrons. Everyone seems very friendly but not so friendly that they will talk your ear off when you're trying to run which is awesome. I also really like that no one drops weights here. I know that's their whole selling point so it's more like just following the rules but it's a huge plus. I used to work at a gym where I would literally kick people out if they were dropping the weights. It's so obnoxious to me, so I love that literally no one does it here. Overall, this is a very straightforward gym. I'm into it. If you need more selling points though, there's tanning hydrotherapy massage chairs, as well as the first Monday of every month they have free pizza parties and the second Tuesday of every month free bagels and coffee. Holllllaaaaa. read more

Planet Fitness - Second Tuesday of every month is bagel day! Bagels, spreads, and First Watch coffee. How can you not love that!? - Gyms Near Me - Fairview Park, Ohio

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PLANET FITNESS is one of the biggest scammers in history. me and my boyfriend signed up a year ago and didn't realize what we had gotten ourselves into. $1000 later, I haven't been near my home base in a year, they REFUSE to cancel my membership. they give you bs that you can switch gyms but I literally can't because they want you to have a planet fitness Key card number. they have made sure to put block after block to assure that you CAN NOT cancel. and I was told If you cancel your bank card, they'll send it to collections EVEN THOUGH I CLEARLY DIDNT USE THE SERVICE OR WANT IT ANYMORE read more

First off I've had a giant review drafted for months talking about my angst over the fact that neither of the water fountains had a water bottle attachment- apparently they were on the same wavelength as I was because this month one turned up! For an average of around $14 / month ($10 monthly fee + $39/12 annual fee + taxes) I feel like I can't be too picky when it comes to this place - which is fine because it is usually impeccably clean and well maintained. In the two years I've been coming (okay, there was a year long hiatus in the middle, but, .... whatever) they've updated and/or maintained the equipment quite well. Really - I feel as though they are always reorganizing and updating (ie finally getting this new water fountain). As another reviewer mentioned, the addition of a TRX machine would be nice, but definitely not a deal breaker. I don't really understand the new lay out of the gym but it still has all the same equipment so it doesn't bother me. My only gripe? The hours. I'm not even asking for 24/7. I work 5-5 so the 7-7 weekend hours really don't work out with my schedule. I've thought about getting the black card so that I could go to other PFs on the weekend but then I remembered I'm not that dedicated to working out. I'm sure the weekends are slower than other days but an extra hour or two would go a long way. As fir everyone complaining about parking - I don't see why. Its in a strip plaza and has an underground lot that is always empty and essentially has a stair case leading to the front door. read more

I am a member of this planet fitness and I come quite frequently. Today was the worst day that I've had at this location. Now I usually have no issues as I'm very quiet and keep to myself when I'm working out. I am unsure of what this particular "managers" name is but she was extremely disgusting in how she approached me and handled a situation. I've never seen her at anytime when I come to that particular gym. I had arrived at the planet fitness sometime before 10 am and checked in using the mobile app. I was greeted at the door by one of the male management members that I've seen before. Sometime after 10 am closer to 11 am, I stepped out to grab a water bottle from my trunk to refill my gym bottle. I came back in and stood at the table, with my head phones on to refill the bottle. A young lady, who was washing the windows as I was exiting, tapped my shoulder hard (without my permission) to get my attention and stated, "I didnt see you sign in." I informed her that I stepped out to get water but that I had been there since a little close to 10 am. She asked my last name, I gave her my full name. She says she's going to look it up. I proceed to go into the locker room to put my keys back into my bag. As I'm in the locker room having issues with my lock, she comes in aggressively with a nasty disposition and says, "you need to come back out here and check in because you didn't check in." I said ok. I then came out to try to ask her if she would be able to see it on my phone and help me with the lock. She kept walking telling me no and I needed to come sign in. Instead of staying to be disrespected further, once I got the lock opened, I just gathered my things to leave so it wouldn't be an issue because she was already being rude to me. As I was leaving, I asked another young lady would she be able to vouch for me as I asked her for assistance when I got there and she said yes. I see the "manager" looking for me as I'm walking to the front and I wave her down to tell her I'm going to the desk. She comes back to the desk and I have my phone out to show I checked in and to have the other management confirm I was there. He did. She then asked me my name again and I told her the same thing as I did the first time, she claims she misheard me but never asked for clarification. It then became an even bigger issue because her tone was very condescending as she kept saying she didn't see me check in. Her tone got loud and I got loud and we were going back and forth. Confrontation was already fueled when she put her hands on me. Words were exchanged and as I was leaving, she began yelling, "get out." I was already leaving. She stated it was her duty to protect the people inside the gym but if I was such a threat, why not contact the authorities? Why did I have to contact them if I was such a threat and she had to protect the other members? I then sat in the parking lot for about 10-15 minutes and contacted Rocky river police department to make a statement because I am going to corporate for the embarrassment and overall disrespect from their employee because above all else, she should've NEVER touched me. Headphones or not. That was an invasion of my privacy and when I asked her for assistance in the locker room, instead of being rude when she didn't see me with any belongings at the door and the fact I was trying to retrieve my belongings to leave, this could've been avoided. A report was made and I will be taking further action. I have my information from my report and this will be pursued. read more

Better read the fine print when you sign up, otherwise, you could be throwing money away. Watch out for the annual renewal fee. If you sign up on the first of the month, that's not when the renewal fee pops up. It is charged to your account on the 25th of the month. The marketing content doesn't make that detail obvious. READ the full contract that is emailed to you, and pay attention to what is stated in the cancellation section. Also, you can conveniently join online or over the phone, but cancelling is a different story. It must be done in person. Buyer beware. Gyms make money because not every member shows up or pays attention to membership contract details. read more

Just about everything is fine with this facility I just wish they could add a TRX section Like the other facilities.

Decent gym to get a quick workout in. However, parking is an accident waiting to happen. You have to rely on the members to sanitize the equipment after they finish their workout. The treadmills and additional cardio equipment- unsure if they have ever been maintained properly. Treadmills need re-calibrated bad! Women's locker room: needs cleaned more often! Love the massage chairs! read more

I had left a review, a positive one, but it seems to have disappeared? I discovered this after my visit today when I returned home and decided to update....don't know why Yelp would do that? But, more importantly, I have continued to grow more in like with this place! As stated in my last review, it is clean, well maintained, and staffed by friendly faces. I've never had any issues at any time. My update is as follows...today as I walked the treadmill, I witnessed the staffer meticulously dust, wipe down, and throughly clean an entire row of elliptical machines, have to appreciate that! Same person let me enter today with my ID and last name after I explained that I had left my barcode in the other car, great customer service! I was already pleased with my morning when I stopped by the locker room to wash my hands before leaving. While washing, it occurred to me that I have never once found an empty soap dispenser, lack of paper towels or an inoperable air dryer in all my visits. Might not seem like a big deal, but these little things can make all the difference. Keep doing what you're doing at this location...even the staffers that greet us at 4am, you are very much appreciated! read more

We love this Planet Fitness - especially because they keep everything extremely clean. Every time we go, I see the employees scrubbing down equipment and mopping floors. I am the type of person who will wipe down whatever I use BEFORE I use it for fear that the person before me had not, but I do not feel the need to do that here! It seems their staff is able to be in two places at once, greeting everyone at the door and simultaneously keeping the gym in great shape! Every person who works here looks like they are there to work, no one is lounging around wasting their time looking at the clock. They are friendly and efficient. The pricing on a Planet Fitness membership can't be beat, at $10/month for their basic level and $20/month for the "Black Card." With a black card you have access to their 4 tanning booths, their hydro-massage table, a body toning booth (I have never used this, so I cannot speak to it's effectiveness) and 2 massage chairs. I appreciate that the amenities you receive for having a Black Card membership are high quality - these are not the type that you would typically buy for your own home, and each are well maintained. My only complaint is that they do not have a second hydro-massage table as it has become my new favorite cool down from a good workout! They recently updated their tanning from older, standard booths to state-of-the-art machines (seriously, it's like stepping into a space capsule) that have touch-sensitive buttons and talk you through the process. They still seem to be pretty standard vs. a tanning salon that has different levels and options, but if you're someone like me who sometimes uses those extra UV rays to help with diagnosed skin issues, it does the job just fine. Overall, both my boyfriend and I are very pleased with Rocky River as our home gym (he enjoys PF so much that he just upgraded to a black card himself!) and appreciate the quality of the product we are receiving for the great price we pay. read more

So, like ... I can work out? In the winter? In a place that's not covered with ice? I don't have to smell fat-burning cream or see people dressed in garbage bags to sweat more like at Bally's? I don't have to listen to people yap on their cell phones while "working out?" You mean they have to do that in the lobby only? I don't have to hear guys in muscle shirts grunt and groan as they toss their weights to the ground? I don't ever have to wait for a machine? I can have a clean, well-maintained facility with a large locker room complete with changing rooms and showers? And ... it's only 10 bucks a month??!!? HELL YEAAAAAH!!! read more

Super clean place with all the essential workout equipment. Been going for a few years now. Just wish the hours were 24/7 and there was free wifi. (I know first world problems) read more

I just purchased a membership here last week. I opted for the Black card upgraded membership ($21.58/month as opposed to the $10 basic) since I am a huge fan of tanning beds and I am able to bring someone with me once a day, completely free. Also as a Black card member you get half off all water/sports drinks. (It costs me only $1.25 for a big bottle of Gatorade) Finally you get unlimited use of their massage chairs. They are nothing spectacular, but it beats no massage at all! The 12 month contract is easy as pie with only a $58 early termination fee and a $41 once yearly membership fee that isn't due until June of next year. The place seems to be kept impeccably clean. The Pros are this place is judgment free, it weeds out the gym bunnies who seem to go their to show off their "roided" muscles and macho attitudes. They have healthy limits to their weight machines, and it's keeps the place more inviting and way less intimidating. I never wait for machines, cardio or otherwise, there is plenty of room. The tanning beds use 200 watt bulbs, stand up units only. IMO this is perfect since stand up units give a quicker and more even tan. The Cons are there are few extras here. No sauna/steam room or hot tub, and I don't believe they employ personal trainers on a regular schedule. The staff is moderately knowledgeable, but not all knowing. One girl their seems kind of dry, I don't particularly enjoy her when she checks me in, otherwise the rest of the staff seems very nice. All in all, I am very glad to have found this place. You can't beat the price and since it is a newer location all the machines are very current. read more

I don't think you can find another gym with better value. The equipment and gym is much cleaner than more expensive alternative. The staff are always polite. I wouldn't say Planet Fitness has the best or most equipment but I do believe they cover all the basics. If you don't need all the bells and whistles and only want to do cardio or lift weights this gym is hard to beat. read more

This Planet Fitness is an okay gym overall but is lacking many of the better amenities of other PF chains. -Much of the cardio equipment is out-dated compared to other chains, & specialty equipment (such as TRX) is not available. -It frequently gets very humid inside with little clean airflow at peak hours, which are overcrowded. - The isn't quite as spacious & open of a floor plan as other locations. read more

Great gym. Employees at front desk are always super friendly. Never seems overly crowded (busy, but not wait all day for equipment busy like the Lakewood Y gets around the first of the year.) Plenty of equipment (I mostly just stick with the elliptical and treadmill)and everything is clean and unlike other patrons at other gyms, everyone here seems to wipe down equipment after using it. The clientele doesn't seem like you're annoying stand around and socialize type; everyone here seems to get in, work out, and get out and not bother you, which is what I like. For $10/month this is a great no frills gym. read more

I love this place. What I love most is that the general manager is down in the trenches with the staff when it comes to cleaning. She is a tiny blonde that understands how to run an effective team. She takes out trash, mops, scrubs, sprays and most importantly she refills the purple tootsie rolls on a regular basis. The only other things I wish to see there are the half balance ball thing so I can do my squat exercise and a few spin bikes. But hey, everyone always wants something more. Good job planet fitness. read more

I thought that the New Year's Resolutions were the cause of not being able to get on the machines or equipment lately. I am starting to think that memberships are just selling like hotcakes and this is the way it is going to be from here on out. It has been very hectic this winter. There are a lot more dudes in the weights area and today was the first day I was unable to secure a bench. I had to wait and just improvise. Friends who go to the Y, Fitness 19 or Fit Works all complain about their gyms so I guess their is no utopian work out experience to be found. I will not knock it down a star. I am kind of disappointed though. read more

Love this place! Cheap clean gym. Clean locker rooms. Great equipment. Love the 30 min workout area! Gym and tanning for $25 a month! I am in! read more

This use to be my home gym, before I moved my home gym to the Brook Park location. I don't remember this place being so dirty. It's like they haven't mopped in days. Even under the equipment is dirty. I understand that it's winter and people track in the snow and salt but still. I have only been Brook Park and Midway Planet Fitness, and they never look filthy. I was so grossed out. The changing rooms were dirty as well. MOP THE FLOORS! Every day, twice a day. The place ain't that big! It's a lot smaller than what I am use to at the Brook Park location, but it gets the job done. I went during the day and it was slow. I can imagine that right after work around 5/6, it could be crowd as hell. It got my work out done. Just wish more room for yoga mats. Staff was friendly. Tanning beds are clean. They only have stand up tanning but they are really small so it's understandable. Overall not bad, just they need to clean more!! read more

I HATE this gym. The parking situation is TERRIBLE. It's not really their fault, but seriously..that's at least 40% of the reason as to why I left. Compared to almost all of the other Planet Fitness gyms in the greater Cleveland area this is one of the TINIEST. The weight lifting section is like abysmal and the cardio area is CRAMPPPEDD. OK, I'm totally used to Planet Fitness gyms having everything squashed together, but they really took it too far with this location. I stayed here until I realized there was a FitWorks in the area. I'd say this location is honestly the epitome of "you get what you pay for" when it comes to the Planet Fitness franchise. read more

the membership price is cost effective... but the manager is a real big jerk. When I signed up for my membership he misspoke on the billing process, when I called after being charged (unknowingly) and spoke to him he said "I don't know who told you that, but it wasn't me". The employees seem nice enough, at least nicer than him. Also, why do you serve pizza and bagels at a gym? read more

I'm going to give this a 5-star review because you have to keep in mind the type of place this is. It is not a fancy all inclusive health club. It is a basic gym made for the average Joe at a price anyone can afford. $10 a month (Although I do the $20 so I can go to different locations and bring a friend). This place is a moderate size, the Brookpark one is much bigger. The parking is good (there is an underground lot if you didn't know). It's not 24 hour but if you spring for the black card like I did, you can easily pop into another location if you need a 3am workout. The machines are always clean and the staff are always friendly. I don't use the locker room or showers (bring your own everything!) but if I had to, they seem clean. There is free candy on the front desk to grab (and if you're smart, grab a few pieces for an energy boost if you start to run out of gas during a cardio session. I assume that's the "practical" reason for it although I'm sure people just eat it). A few months back I took advantage of the personal training and it was great. I didn't stick with it but I plan to try it again. I'm not sure if they have certified trainers but some help is better than not knowing what you're doing. I love the 30 minute circuit although there are drifters not really doing the circuit and getting in the way. I've never had to report anyone but I'm sure the staff would fix the problem if I did. They have nice TVs with 8 channels going but you must bring headphones and be doing cardio to hear it. I always see CNN, USA, TNT, Fox 8, and whatever the other ones are. I try to get there on the hour to catch a full episode of whatever. Also, I don't know about other brand but Polar Heart Rate Monitors with the chest strap sync with the cardio equipment. This is VERY NICE because you can put your hands where they are comfortable and the hand readings aren't very accurate. This makes a difference if the machine is adjusting based on your heart rate or you just want to keep track of your HR without your hands being glued to certain parts of the machine. read more

This is a great gym. Now, to be fair, I'm not exactly a gym rat, so my reference is limited, but I like it here. It feels casual and everybody pretty much minds their own business. Staff is friendly. Facility is super clean and well-cooled. Locker rooms (women's, anyway) are nice, bright, and clean. The machines are easy to use and seem to be kept up well. My only complaint is that it tends to get super crowded and the parking lot fills up at certain times, but that's not their fault. read more