My furbaby is a 120 lb GIANT Alaskan Malamute. Today was his first time being professionally groomed. I went and did a little reconnaissance before bringing in my baby. I especially loved how the staff were patient with my excessive Q&A prior to bringing, Sir Winston in . With Winston, our experience has been staff making the mistake of assuming he is either a Siberian husky, therefore the mishandling or fear from his size begins. Planet Pet Spa, had him scheduled first thing in the morning, so he would experience minimal activity to ensure he could ease into his FIRST experience. My main focus was to have Sir Winston, deshedded, shampooed and dried. Not much, but with a 120 lb who can be reactive, I had anticipated this to be challenging. My biggest concern was the staff being able to handle my him when he didn't want to move (as he generally will sit down in protest if he doesn't want to go). Our groomer, Nazarene, at drop off was not even fazed by Winston's size. Which only reassured me that I had placed Winston in good hands. Upon picking Winston up, he was in good spirits and seemed to have had a good experience. I struggled with looking for a big dog groomer, and I'm so thankful that we found Planet Pet Spa and Nazarene. I highly recommend Planet Pet Spa and Nazarene, if you have a giant breed. She didn't even flinch at his size. I left their feeling they do care about my concerns as well as the experience of my dog.. read more

This is Ripley's second groom! We love Planet Pet Spa, 10/10 recommend! They are the best. Book with them now! read more

Planet Pet Spa - Pet Groomers Near Me - San Antonio, Texas

They always do such an amazing job with my pups! They're well taken care of and in amazing trustful hands.

I brought my anxious senior maltipoo for a full body grooming and Ariel did a wonderful job. We have been traveling on the road and just settled in San Antonio, so my dog was not in the best shape.. she recently also became incontinent--she had matts and stubborn eye boogers and was looking quite disheveled. Ariel got her looking and smelling so clean. She also had the wonderful idea to shave down the diaper area and tail to prevent diaper matting so I really appreciated that. The wait time as well as the price of the whole service was very reasonable. They explain any possible additional fees prior to servicing your dog. They even give you a report card for your dog at the end of the service. I definitely recommend taking your beloved pets here. read more

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My pal Maru loves Planet Pet Spa. He's been going here for several years and always comes back so clean and happy. His bestie America tells me he's the bestest boy for her and even lets her clean his ears, which is something he doesn't let me do. Definitely recommend this pet spa, and America for your fur babies too! read more

Planet Pet Spa - Maru so fresh, so clean! - Pet Groomers Near Me - San Antonio, Texas

My Bella's missed her visits at Planet Pet Spa. She looks like a princess and is so happy. Looking forward to her next appointment. read more

Planet Pet Spa - Princess Bella - Pet Groomers Near Me - San Antonio, Texas

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Excellent dog groomer. I like the way the groomer cut my Maltipoo's hair and trimmed the nails. Highly recommended.

Friendly and professional staff! Our groomer, Ariel, is truly the best. She's kind, gentle, and treats my fur baby, Cooper, with so much love. The facility is always beautiful and clean, which I really appreciate. Cooper has high anxiety because of a bad experience with a previous groomer at Petco, but Ariel has been AMAZING with him. He actually gets excited to go now, and that says everything. read more

Planet Pet Spa - Pet Groomers Near Me - San Antonio, Texas

Everyone is friendly and willing to help. This is the 2nd time my mocha has been there and they have done an amazing job with her.

It went Sooo well! My dog is overly friendly and getting her nails clipped is a chore. The clip went smoothly and I am so grateful. read more

I am absolutely blown away with the customer service and quality of the pet grooming experience!! I messaged a few businesses late last night for an emergency dog grooming service. I needed a bath and nail trimming and teeth brushing. I got a response the next morning and they told me they could fit me in at 12:30. I texted back that I would be there and arrived promptly. Right when I arrived, the front desk person was extremely nice and knew exactly who I was because of my appointment time, even though I've never been there before. She was extremely helpful and confirmed the service that I wanted and told me to wait for a text message for when my dog would be ready for pick up, which is approximately two hours. Exactly 2 hours later, I arrived and received a text message that my dog was ready for pick up. When I walked in again, she knew exactly who I was and remembered that I was here for my dog. I was given a summary of the care that he received, and he looked so good! Brandon quickly told me all the grooming services that my dog received, and I even got a dog report text messaged to me. I love the puppy report card! They literally went above and beyond, I've never received this type of service for my dog ever before! Not to mention, my dog smell smells so good! I will 100% be coming back here for all my dog grooming services! read more

Planet Pet Spa - Pet Groomers Near Me - San Antonio, Texas

Planet Spa gave my dog the royal treatment. He was nervous today but they quickly were able up calm him down and his haircut came out so cute. You can tell when you walk in the door that they care about their customers both human and canines. read more

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Jasper went from Winter Cut to Summer Cut and is officially ready for all his adventures. Huge thanks to Luz at Planet Pet Spa for always taking such thoughtful, gentle care of him -- he looks perfect every time. Highly recommend their team for pups who deserve the best. read more

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Always amazing service and I never stress about whether or not they're safe and happy! I cannot say enough about how thrilled we are to have found this groomer!! read more

Planet Pet Spa - Dolce always comes out feeling the same way as she goes in, hyper and happy! - Pet Groomers Near Me - San Antonio, Texas

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Great place. Super nice. Oreo gets treated with lots love. We will definitely come back.

Update after response : Nothing in the beginning (or the end) was explained about why the haircut could not be achieved. We went in asking for a shorter haircut/ shaved because we knew his hair had grown out and gotten matted with seeds that were stuck and not coming out when we brushed. The only thing we asked for was a rounder nose if possible*and showed the following picture* - Only after when picking up did our stylist say she couldn't go as short on his fur on the back just to be safe for the sun. (Which we highly appreciated and we're fine with) .Like I said we were really pleased and wish to come back but please don't make it seem a certain way when it wasn't. read more

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Staff is very friendly and professional. Ashley patiently listened to what I wanted for my Bella and explained what could and couldn't be done. The result you ask? She did a fantastic job! Definitely recommend! read more

Excellent services, my dog smell so good the nail was really good. They did an excellent job. 100% recommend

Brandon groomed my Shih Tzu for the first time and did an awesome job. Definitely will utilize him again. Thank you read more

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They were quick to respond and get our new puppy in for his first full groom! They only took 1 1/2 hours and he looked amazing. They gave us what we were looking for in a groomer. Highly recommend! read more

Excellent service, I will definitely be back. My cat was anxious and stubborn but when she arrived she curled right up to Luz and allowed her to start her spa day. read more

Consistent great service! Our dog gets nervous at groomer however, she is taken care of safely. Thank you Planet Pet Spa read more

Planet Pet Spa - Pet Groomers Near Me - San Antonio, Texas

They did such a great job on my yorkie poo and they were quick but not rushed and did quality work. I love that they do a pet report card it's super cute and thoughtful. Will definitely be bringing my baby back here soon! Oh and the gal that did the grooming was named Luz! She was fantastic read more

Planet Pet Spa - Her after they are amazing - Pet Groomers Near Me - San Antonio, Texas

They asked us how we wanted our dog groomed,but they didn't follow our instructions..they completely shaved his tail and it looks terrible, We have been very satisfied in past groomings ,but this was a complete disappointment,I no longer feel like I can trust them again. read more

Took our mini Aussie for his first trim and they treated him great and left him looking so cute. I was a little worried he would not behave but they said he did well. I received updates during the process and that was very much appreciated. I would definitely recommend this place. read more

Planet Pet Spa is the best! They always take care of our fur babies and do an amazing job with washing & grooming. They truly care.

Just love how Chloe looks every time she comes home from Planet Pet Spa. Everyone is fantastic and treats my baby wonderful read more

Planet Pet Spa - Chloe liked her spa day - Pet Groomers Near Me - San Antonio, Texas

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Unfortunately this location changed ownership, but is still very convenient for me. The good: their booking system and the report card, and they save meticulous records on prior cuts and requests. The bad: they charge more, default to cage dryers unless you do rush service, charge a hefty fee for "rush" service, and just overall attitude of the groomers isn't as friendly. What used to cost $60 and take an hour for my x-small dog, now takes up to 2 hours and $100 even when considered "rush" but at least it's a good wash and cut, and the report cards are cute. I have opted to do my own dog's grooming instead though due to price and because I'm not willing to let her cry in their crate just three blocks from home for 4 hours. read more

I moved here from another state and was really bummed about leaving my dog groomer bc she was amazing. I gave this place a try based on reviews which were mixed but that was everywhere too. This is the third time my pups got groomed and I have had mixed feelings. First time it was ok. Nice groomer and good customer service but the cut was meh. One of my dogs ended up having a bowl cut. Not cute! Second time, the cut was better but the groomer didn't seem to enjoy being there. She was curt and I don't think she listened to any one of my requests! I asked for short ears on one dog and I ended up cutting an inch afterwards. But I'm so glad I gave it one more shot. This time the cuts were so good! And the groomers were all so friendly. And I love the "report cards" they send afterwards. Cute little touch! read more

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Great grooming with good very responsive folks to deal with. Puppy looks great. Completed in a timely manner

Brandon did an amazing job on my 8-month-old goldendoodle puppy. I had been wondering what happened to his eyes. LOL Here are Teddy's before and after photos... read more

Planet Pet Spa - After - Pet Groomers Near Me - San Antonio, Texas

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Love Planet Pet Spa, they do an amazing job with full grooming my Milo. Excellent customer service and are great to update on how your dog did through a report they send in a text message! I feel comfortable in leaving my dog to get his grooming. Thank you Planet Pet Spa for always treating my dog with care and always keeping him looking cute! read more

Planet Pet Spa - Pet Groomers Near Me - San Antonio, Texas

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Frankie got his hair did. Nails trimmed. Got his Mohawk and he looks so handsome. thank you again!

My dogs look adorable and smell so fresh every time I pick them up! I love the owner and her staff! They truly love and care for the pets they groom. read more

Sunshine is a senior dog and has difficulty standing and moving around. She was treated like a princess and the groomer did everything I asked of her. Very pleased. read more

Ariel! You were great! My baby looks amazing. Love how fast and easy it is to make an appointment and everyone is so nice!

Great communication, great service and outstanding grooming care. Will return for future grooming services. America is an amazing groomer.

JoAnn did such a great job with my baby! Will definitely recommend to other pet parents especially those with poodles/doodles. Other groomers tend to just immediately shave my girl because she's a poodle but JoAnn left her so beautiful! read more

Planet Pet Spa - Small Full Body Cut - Pet Groomers Near Me - San Antonio, Texas

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Too good to be true. Dropped off my dog at 9 was told to pick up at 10:45 (have the texts to prove it). How can you possibly bathe, dry and cut a large furry 68lbs labradoodle in less than 2 hours? It takes me at least 4 hours to get everything done!!! Then have the nerve to up charge, based on weight it should have been $110, then charge me, ($125) because he's a "Doodle"?! (not mentioned beforehand in page btw). Then on top of that tell me once I pick him up it's $125 PLUS $10TAX?! (also not mentioned online)...plus an 3% up-charge if I use my card...guess what his ears were FILTHY (got time stamped photos as proof too), . I have taken my dog to 4 different groomers before, they've all taken way more than 2 hours to bathe and clip a dog his size. I seriously doubt that my dog was bathed, didn't even smell like dog shampoo , ...and his filthy ears and "speedy" visit only confirm it. Sorry but I will not continue business with you all. Not even in Miami that is more expensive they charge my parents $139 for bathe and clip my dog's sibling and take less than 2 hours. Ridiculous! read more

I love bringing my little Cupcake here to get groomed! She gets her facial, nails trimmed, ears cleaned, etc. all at a reasonable price. She always comes out looking so fresh, clean and smelling great! The girls are all very sweet and great with her. You definitely won't regret bringing your fur baby to these wonderful ladies! read more

Planet Pet Spa - After - Pet Groomers Near Me - San Antonio, Texas

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