This office is absolutely terrible. My husband chose Dr. Beach as his primary care physician. He…read morehas been there for years. When my husband would go there for a bad cold he would sit for over a hour waiting to see somebody. Recently my husband had to have surgery and needed a routine physical. They said they weren't his primary. He has been dealing with many other medical problems and they have received all paperwork. They told him you have to come once a year which he didn't know and they never once reach out to him telling him this. They refused to see him. His doctor he was assigned was Dr. Beach, yet he has never met the man. He is always too busy with diabetes patients. Horrible medical practice. Please do yourself a favor and go to a doctor that is going to care about their patients.

From the owner: Primary Care, Diabetes Care, Urgent Care, Mental Health, Registered Dietitian Services,…read moreWeight-loss, Ultrasound, Allergy Testing, Industrial Medical Services, Drug Screenings, Finger Printing and Pain Management

I went to Five Star Urgent Care today when I couldn't get an appt. with…read moremy own doctor. I was pretty upset about that since I had been calling my doctor's office all day since 8:20 this morning! I called ahead just to see if it was crowded and was happy to hear it wasn't so I drove straight there. Clarissa, the very competent receptionist, took my information quickly and led me to an exam room and Jessica, the nurse, greeted me and asked my symptoms. She came right back and did an instant strep test since I said I had a sore throat. Soon Nurse Practitioner, Sarah, came in and informed me I had strep throat! She then examined me and said she would call in a prescription to the pharmacy of my choice. The whole thing was quick and painless. I found the Urgent Care very clean and attractive with exceptional personnel. I would certainly go back again. Thank you, ladies, for taking such good care of a senior lady like me!

My daughter went to WellNow in Plattsburgh for a UTI. They gave her an antibiotic and said" If this…read moredoesn't work, come back and we'll give you a stronger one". You're supposed to do a urine culture so you KNOW which antibiotic to prescribe. Jump forward three weeks and now she's in the ER with a kidney stone. Had to miss a trip to Italy that was planned.

Everyone was so very helpful! The visit was long but needed. (6 hours) I came in with a very messy…read morefractured wrist and it needed a lot of attention, which was given!!

Terrible. no results after hours of sitting around. had my wife sitting in a chair in a hallway…read morewhen there was many empty beds and rooms next to where she was sitting. asked for into as I was sitting for hours and couldn't get any information on what was going on with her. When she asked she was told she was More the welcome to leave so that's exactly what we did. Wouldn't recommend. multiple employees were very rude and didn't seem to care about the patients. Had people just sitting around in waiting room waiting and lik I said everything looked pretty empty and when they asked for info on times the were given no info. They didn't seem to know anything about anything

I have had the best service with all doctors. Also really good service with lab work and testing…read moreThank you all for the great work.

I love the maternity ward. If you're pregnant and in the Plattsburgh area, you you'd be crazy to…read morenot have the baby at CVPH. Honestly, I'd be cool getting my girl pregnant just so we could have our baby delivered at this hospital. The staff is kind and helpful. Plus, the sandwiches in the cafeteria are the best in town!

I had cut my foot on some glass and went to fast track the next day!they were so attentive and…read morecaring ! Everyone has their job and each person was nice and made me feel comfortable! The PA Brett Palmer was awesome ! He stitched my foot and was so careful and caring ! I was there for awhile but they checked everything! From X-rays to flushing the wound out ! I felt like they did a better job then if I had went to my doctor ! I did not feel rushed in anyway ! Good job and thank you ! I went back to get the stitches removed 10 days later ! The customer service was definitely not as good as my first visit! They seemed shorthanded and the wait time was long ! They put me in the room for the doctor to come remove my stitches and I waited forever !!!!! I thought they had forgot me ! He came in ! Was not as friendly as Brett was !removed the stitches and left ! Didn't wipe my wound off or anything! I was very disappointed in this visit

I would like to thank the emergency room doctors and nurses for the extraordinary care I received…read moreon May 6th. Each of you demonstrated excellent communication skills, extraordinary bedside manners and a clear passion for providing the highest quality of care possible to patients. I am truly fortunate to have been in the hands of such dedicated, knowledgeable, and hard working health care professionals throughout my stay in the emergency room. In tremendous appreciation, admiration, respect and gratitude, for all that you are and all that you do! Esther Lotz.

I had an AMAZING EXPERIENCE with both Emergency teams at Urgent Care ( Fanny Allen) and the UVM…read moreCENTER . My condition (heart -related) was handled with the utmost care to determine the cause of my extreme symptoms. I appreciate the expertise and sensitivity shown at the Urgent Care, the ambulance, UVM , CAT SCAN and MRI professionals , nurses, doctors of the Emergency Room , , Emergency Room NP , and the intake nurses. Everyone was so kind and helpful, in addition to being professional , I was treated with the utmost respect and courtesy, and l thank them all. I was impressed with the determination and dedication these professionals took in finding the root cause and resolution to my symptoms. It differed from their original diagnosis, and these professionals ordered the TESTS, to confirm ( or not) this preliminary diagnosis, which proved to be erroneous, ultimately. Bravo ! This is the place you belong if you experience an emergency situation. I highly recommend UVM's services . I received exceptional care on January 30-31st of 2026.