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    Plano Family Clinic

    2.7 (6 reviews)
    Closed 7:00 am - 4:00 pm

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    BloomMed Stephanie Cudjoe MD - waiting room

    BloomMed Stephanie Cudjoe MD

    4.2(5 reviews)
    6.0 mi

    I was excited for my upcoming appointment until I encountered extremely rude and unprofessional…read moreoffice staff via text messages. I was informed at 3:29pm the day before my appointment that my paperwork needed to be done by 5pm to be seen the next day for my appointment that's been scheduled for weeks. Of course I wasn't able to complete the paperwork by 5pm the day before my appointment due to work, picking up my child, and needing to get home at a decent time in traffic. If I was informed prior to the day before my appointment that I needed to fill out the paperwork by 5 pm then that would have been different. But whoever was texting me was rude, unprofessional, and disgusting. I confirmed that I was attending my appointment prior to 5pm and planned on doing my paperwork once I got home. I will be looking for care elsewhere.

    I was looking for a new PCP and am thankful to have a wonderful care team. I felt seen and heard…read more That is very important to me when choosing a provider. The office ambiance is great from decor to music. It's calming because doctor visits can be nerve wracking. Dr. Cudjoe is thorough, makes sure you understand her explanations / plan of treatment, knowledgeable, proactive and has great bedside manner. I'm looking forward to getting my health back on track, maintaining it and trust that I am in good hands. Lynette was also awesome from beginning to end of visit. They both have wonderful personalities & I'm glad that I chose this practice to entrust with my care.

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    BloomMed Stephanie Cudjoe MD - Exam room

    Exam room

    BloomMed Stephanie Cudjoe MD - Lobby

    Lobby

    BloomMed Stephanie Cudjoe MD

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    Starling Clinic - Results when googled rapid testing for COVID.

    Starling Clinic

    2.9(51 reviews)
    0.8 mi

    saw the Dr. once . wast old to make another appt which I did for testing. said they would call the…read moreday before because they were under staffed. I called a week later and left VM , no return call . called again 2wks later left VM. again nothing . Went there in person , said no messages were left and I probably hit the wrong prompt. Prompts are to schedule online or speak w nurse . tried all and left VMs at all . was told its my fault for not scheduling on line. To this day No return Ph call . I dont think they want new patients anyway.

    No, seriously, this place is trash, thanks to the owner (the office manager said it's all on the…read moreowner; that same office manager wouldn't give me her name). Don't bother booking online or thru ZocDoc. They won't honor your appointment; they said their OWN WEBSITE and ZocDoc don't take into consideration the appointments set up by the receptionists, so they just ignore them, I guess. When I booked (and confirmed via text) there were dozens of appointments available through their website, and at least a handful on ZocDoc. How can they advertise having urgent care service on their site when they are completely booked up? Anyway, they wanted my 80 year old dad to sit in the lobby for up to 3 hours to see if the doc could slip him in somewhere. Wouldn't bother to see if any ETA could be provided by the doc or nurses. Completely trash experience.

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    Starling Clinic - Office and waiting area

    Office and waiting area

    Starling Clinic
    Starling Clinic

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    Family Care & Wellness

    Family Care & Wellness

    3.5(12 reviews)
    4.1 mi

    Amazing experience, Dr. Tarriq Malliak is truly committed to providing his patient's Compassion,…read morerespect, and integrity. I wish him all the best with a new clinic. They also have $79/Month Monthly Membership with no contracts you can sing up online @familycareandwellness.com call to find out about details. Dr. Tariq Mallick M.D, MBA 469-656-1033

    I have taken over 24 hours to process my interaction with Dr. Mallick yesterday and I hope that…read morewith my feedback, Dr. Mallick will truly take time to self reflect for future patients and for others to take this into consideration as they search for a doctor. I was really excited to meet with Dr. Mallick. He seemed like exactly what I was needed. I have chronic gut health issues (poor digestion, nausea, bowel issues) and he emphasized finding the root cause. This is just what I was looking for and after being so sick for 3 days, I booked a call with him. Looking back, I see similarities to my interaction on the call and the interaction we had in person. I scheduled the call, watched the linked video which looked good, he seemed to be the type of doctor I needed to truly heal. On the phone call itself, I briefly explained my issues and the call seemed a little bit rushed but I assumed he was busy, he is a doctor. I was handed to his receptionist and scheduled my appointment, he said to think of this first appointment as an interview. My husband, who took off for this appointment and my 1 year old son came with. The appointment begins and he talked a lot about the process, asked me some questions - but not with the intent to get to know me, understand, or to listen but because he was listening for the response he needed to decide whether to take me as a patient. During the appt, he told me he has ended consultations early in the past, once he learns that they are not the right fit for him. He asked many questions, some in repeat because he was making sure I was committed to his process and he made this very known. He seemed understanding of my son being there but when my son needed me for a moment (I was still listening, parents learn how to multitask) and said how "he will wait" before continuing. At the end of the appointment, he talked about the investment which for 4 months (which is what he recommended for me) it was $5600 and included everything such as supplements, future appointments, etc. When we started discussing financials, we felt pressure to sign up for their financing, apply right there, and we will be all set to start. We took time to privately discuss and I decided that I wanted to give Dr. Mallick the benefit of the doubt and asked if I can discuss some concerns with him. I didn't want to write him off without trying - this is about my health after all. I shared my concerns about how the interaction felt very different than I was expecting. I explained that I was seeking a human to human interaction, someone to truly listen to me, to take time to ask about what I was experiencing, and I asked for more transparency for what the treatment plan is which he doesn't usually share in detail as to not overwhelm the patient. He said he has had 3-4% of patients that would drop out of his process. He said "it's called vetting" to describe what his initial consultation is for. Reflecting back, I consider that a small percentage when the percentage of patients who likely walk away after this type of interaction are probably much higher. When I said that I was looking for someone to truly listen, he said "Didn't I listen when I was asking you questions about (XYZ)?". There is a difference between listening for the right response & truly listening to someone. He also said how the appointment can't be like "having a coffee and chatting". Which looking back, I feel that my concerns themselves were not only refuted but again, not truly listened to. We left without signing up for anything and I went home and sobbed and prayed to God for help. I felt like I would never find anyone to help me until, with the help of God's direction, I found Dr. Joel Miller, a functional medicine doctor that loves to serve and listen. Dr. Mallick, I hope you truly reflect on my feedback and the concerns that I see others have shared in the past. I also encourage others to read his responses to previous negative reviews.

    Photos
    Family Care & Wellness - Welcome desk and Reception

    Welcome desk and Reception

    Family Care & Wellness
    Family Care & Wellness - Waiting room

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    Waiting room

    Plano Family Clinic - familydr - Updated August 2026

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