I have had several issues with this dentist and always brushed it off until this last time. My…read moredaughter had, what I was told, 2 small cavities that need to be filled. She had them filled without being numbed because they were so small. A few days later she had pain where she had her cavities filled. The pain got worse so we went to a different dentist. It turns out both cavities went deeper than what was filled, one so bad she might need a root canal. There was a hole in one of the fillings. And there was a cavity between her teeth that was completely missed. I'm now scared about my son's teeth and if he had cavities that have been overlooked. Also a few years ago this dentist went to pull my tooth but I wasn't completely numb and I told her it hurt and she said there is no way it hurt and I just have anxiety. I should have trusted my gut back then.

THE WORST DENTIST EVER!!! Rude, arrogant, irresponsible and…read morepoor workmanship. Was unable to make a proper fitting denture. Lost my original denture and claimed it was not her fault. Her lab made PARTIAL payment for replacement but dentist took NO responsibility.

I've been a patient for almost 20 years. Dr. Weinhold Has always provided me with excellant dental…read morecare. Just had implants done and they are amazing. So much better than the bridge I had. The procedure was easy and I don't even know they are there. If you need to replace teeth, do yourself a favor and have Dr. Weinhold use implants. They're the best and so is Doctor and his staff.

Started work that we didn't talk about. Kept messing up. Spent way too much time there over too…read moremany appointments.

Dr. Zaidi is the BEST DENTIST I've ever had! I drive an hour to see him specifically lol, I don't…read morewant to find a new dentist. He listens to my concerns and tells me what he thinks. He also tells me how he'd like to go about helping me, which is amazing, I've never had a dentist explain things to me before but he will! Been coming here for a while now and every time I go it's a great experience and the ladies at the front desk are always very helpful and welcoming. They always show you a treatment plan before you go through with the next appointment, which is great to know how much it will cost before getting it done. And every hygienist I've had, has been very kind, gentle, and supportive. Everyone is very friendly and welcoming here!

Dr. Zaidi and Alex are absolutely amazing! I had a root canal and a filling done during the same…read morevisit, and I didn't feel a thing--not even the shots. Alex immediately made me feel at ease with her calming presence, which really helped ease my anxiety. I struggle with severe dental anxiety due to past negative experiences, and I also have trigeminal neuralgia, so I was extremely nervous going in. But this turned out to be the best dental experience I've ever had. I'm so grateful for their compassion and professionalism!

I'm glad I found them. I have deficiencies that contribute to some major dental issues. Add to that…read moresome awful experiences with various dentists. I have some pretty bad dental terror (the local shots don't work well on me so I had put it off too long. It's hard to find a dental office that has Saturday hours, accepts your insurance and offers sedation. Gentle Dental checked all the boxes so I gave them a try. The positives: The dentist was patient, gentle and friendly. The hygienists that I dealt with were awesome. The sedation process was mostly seamless. I feel so much better now. I am going back for a bridge in a few months. . The negatives: I was referred to their oral surgeon for some of my work. I got that bad vibe from him. I just don't think he "gets" dental terror. He also told me he could do all of my work under sedation in one sitting but the treatment plan I took home ignored the low profit procedures I needed. If I didn't read it, I would have been furious after. I asked the general dentist if she'd do it all under sedation. I took my chances and I'm glad I did. I also find the front desk staff to be hit or miss. Every question I ask gets a response "I'll have to ask my manager and call you back." Then I have to call again to get that answer and I sometimes feel they are mo more confident with the answer. Overall, though, I'm happy.

Our daughter went in for her regular six month check up. Previous six month check up X-rays were…read moretaken and nothing was found. My 18 yr old daughter is meticulous about her teeth cleaning. She brushes, flosses, and uses a water pick every day. She came home from this recent appointment and was told she had nine cavities!?!?! We just got a second opinion from another dentist with X-rays and there were zero cavities found. This place used to be good but now has turned into a money grab. I will be filing a formal complaint with the department of dentistry. This place could have wrecked her teeth.

Dr. Gruber is the best dentist in Kendall County. I travelled many miles after I moved for…read moreexcellent care. Five stars!

If i could give this dentist zero stars, I would. Had a crown done and it was a horrible…read moreexperience. Pain in my jaw for months afterwards. In addition, I had to go to another dentist and pay again and have the crown he put in replaced to fix the bad job he did. Would NOT recommend!

Best dentist I've been to. The office is beautiful and clean with a very peaceful and relaxed…read moreatmosphere. Staff is incredibly kind and helpful. Dr. Rob Lerohl is AMAZING! He took the time to explain and discuss with me so that I understood everything I needed to know. They give you an estimate price that includes insurance prices as well. I live 30 minutes away but I will be making First Impressions my permanent dentist!

the front desk ladies, dental hygienist, and dentists are very nice and professional…read more Unfortunately their insurance lady, Heather, is very rude and makes you pay upfront for your services. I left A message with Heather to have the Dentist call me back but of course I never received a call back. I've never been treated so poorly. I was blamed by her for her mistakes. Very rude and unprofessional. I don't recommend going there because of her.

My favorite dentist office! The hygienists are all so nice and do such a good job. Bonus the chairs…read morehave massagers in them

The best dentist in Kendall County. I travelled many miles after I moved for his excellent care…read more Plus the staff is kind and helpful. Five stars!

Once the braces were on, my teeth started moving in multiply directions. They looked worst then…read morebefore the braces were put on. When the process was complete, I was still left with gaps between some of my teeth and still had an overbite. Dr. Laguatan was upset that I asked him for a permeant retainer. While putting in the permeant retainer Dr. Laguatan changed the shape of 3 of my top incisor teeth by shaving them without me consenting to him doing so. My front tooth looked like a Chiclet. (During this appointment I witnessed him yelling at his dental assistant while working in my mouth). While putting the permeant retainer in Dr. Laguatan stuck metal rods through my top gum line without numbing the area (this was VERY painful to the point I was shaking in his chair) I was shaking so bad that when he walked out of the room the dental assistant asked me on a scale of 1-10 how bad is my pain. It was so severe" I told her Very Painful. In truth my pain level was beyond a 10. I asked Dr. Laguatan to numb my bottom gums before putting rods through my gums because the process he was using was very painful. He tells me he doesn't want the numbing medicine to affected the cement binding process. He then stuck the metal rods through my bottom teeth (instead of numbing my bottom gums like I asked him to (he chipped my bottom tooth and caused my gum line to be moved downward. He had to remove the permeant retainer because there were still gaps in my teeth. Before he put the 2nd set of permeant retainers in, he attempted to reshape my front incisor tooth that looked like the chiclet. At the bottom corner you can still tell he shaved my tooth because one corner is still pointy. He shaved down a filling he put in on a tooth prior to me getting brace during my brace's appointment for no reason at all and now that tooth is sore and sensitive to cold and hot liquids/food. My new dentist had told me the only way to fix this issue is to get a Crown on the tooth he shaved because is now nerve affected and there is not a cavity on the tooth. When I asked Dr. Laguatan to remove the cement off my gum line he did so then at the end of my appointment Dr. Laguatan proceeded to say, "I don't know why you asked me to remove the cement from your gums because I just added it right back to your gums." Dr. Laguatan referred to me as Humpty Dumpty and home girl. Dr. Laguatan left the bottom permanent retainer and the cemented area on the retainer so uneven and rough that it began slicing the tip of my tongueDuring another appointment Dr. Laguatan pushed the head rest down while my head was laying on it and then asked me if that was more comfortable. Immediately I started feeling pain in my lower neck and upper back. Dr. Laguatan comprised the integrity of my front top and bottom front teeth by grinding a horizontal line across the top and bottom row teeth. Now I feel pain when hot and cold food or liquids touch my front top and bottom row teeth. After telling Dr. Laguatan my top and bottom roll teeth are now so sensitive to hot and cold food and it is even painful for my tongue to touch my teeth he tells me that I should try Sensodyne tooth paste. I let Dr. Laguatan know my pain was so serve that it lasted for days and I am worried that the nerves in my teeth are now exposed he cut me off and stated all we did was put wire and cement in the area. Then he proceeded to ask me questions about teeth that I did not say bothered me in an attempt to question my integrity. When Dr. Laguatan put in my removeable retainers it tasted very funny. My tongue began hurting. By night my tongue was burning. I removed the retainers washed them and soaked them in mouthwash. Instantly the burning on my tongue started to subside. The next 4-5 days my tongue was sore and swollen but not burning as much as it was before. The surrounding of mouth was also sore. The bottom retainer he put in my mouth had been altered or was defective. There were two razor-sharp metal pieces on each side of the retainer that stuck in the top of 2 of my back teeth. Dr. Laguatan didn't put braces on of my top moral teeth now food gets completely stuck between these teeth and it is very uncomfortable when I eat. When I told him food keeps getting stuck in my teeth, he started arguing with me and then took floss and acted as though he was checking the areas in question but never placed the floss in the areas in questioned, he just bypassed those areas. My new dentist has since told me they only way to fix this issue is to get braces again. I wouldn't refer Dr. Laguatan to anyone in this world. Run as far as possible from this dentist as you possibly can. If I could give the Dr. zero stars I would do so.

After I called Delta Dental this office was listed as "preferred " provider" however when I showed…read moreup for my cleaning they wanted payment upfront! I've never had this happen to me before. If that's how they operate I hate to see what kind of service this outfit performs on patients I've never felt so humiliated. I'm gonna report this to my insurance carrier so they can drop this jack rabbit like a hot potato. lol