We had a stressful situation when our master bathroom toilet began backing up and leaking from the base, threatening to ruin our flooring. They came out quickly, diagnosed a failed wax ring and a stubborn clog deep in the drain line, and went straight to work. They cleared the blockage, replaced the seal with a high-quality new ring, and securely re-bolted the toilet to the floor. They checked everything multiple times to make sure it was completely watertight and left the bathroom spotless. Prompt, professional, and very honest local service! read more

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Great and quick to come out :-) Able to fit me in quickly their /my schedule to assist my sitation. To fix a leak under my sink. At a reasonable price in no time. I dealt with three of their employees Connie , Rj, and Adam . All polite to answerd my questions. I have a plumbing company to add to my phone list who to call with plumbing issues Highly recommend. Thank you,, Peggy read more

Been using them for 10 years. Great service and attention to detail. Easy to work with.

I've used them for several types of plumbing work from installing new toilets to trying to resolve a bad smell. They are great. They answer the phone, come on time, are kind and professional. I think their prices are very reasonable and the techs never talk down to me just because I am a woman. I appreciate that and their entire team. read more

I could hear water running somewhere and worried about a burst pipe due to the cold weather. I called Old Hilliard Plumbing, who said they had someone to send. They didn't say what the charges would be. They sent two men, who pulled up and saw my outside hose bib was running a little bit. They turned it off. I don't know who turned it on, probably a different contractor who was there last week. They didn't even come in the house. I knew I would owe them something for the trip. They called today and charged $175 for their guy to turn off my spigot and leave. It seems excessive to me. I hadn't used them in several years since they sent a rookie to replace a shower valve. He fumbled with it for two hours and then they sent an experienced guy, who fixed it in minutes. They charged for the long time that the rookie spent, although he wasn't doing anything of value. I should have remembered that experience. Will remember next time I need a plumber to call someone else. read more

Connie and her team are a group I trust. They are responsive and kind and stick to the important basics of providing a service for a customer. They pick up the phone and get out to help and problem solve as soon as they can. I've had issues with a sump pump battery backup due to the unknown (manufacturer issues, electrical issues) and EACH time I had an issue or questions, they would get someone out as soon as possible to help me solve it. I appreciate how they operate. read more

We worked with Old Hilliard Plumbing while having our basement finished. They were the ultimate in professional and courteous service, both on the phone and in person. Their crew was prompt in arrival, went above and beyond explanations in what needed to take place, especially since I have very little knowledge of plumbing work. They were friendly and patient with my questions, and they made me feel that I received such quality service. I would highly recommend them to anyone needing a plumbing service in the Central Ohio area. Thank you to RJ for your hard work and to Connie for always fitting us into your schedule! read more

Bunch of dickheads work at this place. Quality of service sucks and impossible to get ahold of. When you do get someone on the phone they are rude as hell. If you want good work done I'd stay far away from this company. read more

Called about a leak coming through our ceiling, and they had someone out the same day. Really great work, fixed the issue for the price of a service call. Highly recommended! read more

I have tried every big name company in the county, during the past 30 years in my aging U.A. home ....for a laundry list of plumbing issues. I could go on and on about the disappointments and expenses I have encountered. FINALLY, after consistent and numerous recommendations from relatives and neighbors, I found the BEST, MOST RELIABLE, HONEST, AND FAIRLY PRICED COMPANY, that I recommend to everyone I know and would NEVER think of using anyone other than OLD HILLIARD PLUMBING! A recent, traumatic predicament captures the essence of their company. On the day the state mandated the STAY AT HOME ORDER (except for essential services) I discovered water dripping from a newly installed basement ceiling, seeming to be coming from a brand new bathroom just completed above the water leak. Not only did I doubt that I could get someone out here that very day, but became quite panicked about the damage happening to brand new construction. The owner of Old Hilliard made sure one of her very best and experienced employees arrived here before nightfall. The problem turned out to NOT be a simple or easy issue. Nevertheless, no matter how short-handed or the level at which their schedule was packed.....they returned for THREE days to solve and remedy some major mistakes made by the construction crew! I simply cannot say enough about the gratitude I have for this company, their owner, superior employees, and dedication to quality service. Mary P. read more

Very quick service and a clean job at the end. Worth the hourly rate cause Adam did the job very fast. Nice to have a local company that has earned my repeat business the next time I need it. read more

A horrible business. The owner came out to put in a bid on our interior remodel. He was rude and arrogant at the walkthrough. However, his bid was low, so we decided to award the job to him based on price and availability. He promised to start work on a Monday--he never showed up, or called. Neither he or his office would return my calls. Same thing Tuesday. By Wednesday the men that were putting up the wall and electricians were at a stand still, waiting for this plumber to do his part so they could finish their work for Friday inspection. He didn't show. Thursday I fired him. He had an opportunity to make $12,000 for three days of work and couldn't be bothered to return a call or show up to a job he promised he could do. read more

I recently used Old Hilliard Plumbing for our leaky shower. I really liked them compared to the other companies we got estimates from. They completed the job under the estimate they quoted and were the lowest estimate of the three companies. When I let them know there was a problem after they left, they came out and fixed it free of charge. I will definitely use them again should I ever need a plumber. read more

I am not sure if they do good work, or if they don't....because they refuse to return phone calls.. After an initial dialog w the owner, he was 'supposed' to call me back after locating a spare part. our job request also entailed some additional plumbing work, and I am guesstimating this to be a 3 or 4 hour effort. an initial phone call at 8:15 a.m. made by me an additional phone call to follow up at 8:45 a.m. , made by me (promises that they would get back shortly). I called again at noon, and was told that my call would be returned soon. I called again at 3:30 , and had to leave a message. The ownership team at Old Hilliard Plumbing must not need net new business . read more

I had Old Hilliard replace a bathroom faucet and it was reasonably priced for a 30 minute job. They took about 24 hours respond to my voicemail, but overall I'm very happy with my experience. read more

These guys (Justin) came out on a day's notice to fix my leaky disposal. Fast, efficient and friendly. I'd definitely use them again.

My husband and I have used them multiple times with good results. Last Sunday our disposal went out. I called them Monday and was told they probably couldn't come that day. I told them that was fine since I was off on Wednesday. The owner gave me the range of cost for installing with the disposal. I told m what we wanted and he said they'd be there between 8-8:30. The serviceman arrived around 8:35 brought a roll of paper towels in case he dropped water and made a mess, was courteous and did the job. I would highly recommend. read more

I have used these guys several times. Once to remove two hot water tanks and replace with their recommendation on one, and couldn't be happier! They are always on time and friendly, even over the phone. I had a leak a month ago and they fit me in since they were already in my neighborhood and took care of it. Reasonably priced, fast and courteous, and great work. What else could you ask for?!! I'd use them again, and recommend. read more