Always some cool stuff in there. Can't leave without grabbing something new. Great condition clothing, shoes, and more.

Staff is snippy and rude. I had two full trash bags of clothes for them and they took maybe 7 items. Offered me $19. I had maxi dresses from Express they said were too old (one still had the tags on them) but yet they took my clothes from Shein. Do not waste your time donating clothes here. Take them to a donation spot that families in need would actually benefit from. It took them an hour and a half to look through my clothes. They over charge all the items that they do have in the store anyways. read more

I am not one to usually leave a review, but, I've had a poor experience with this location on multiple occasions. I've brought in 2-3 large tote bags filled with stylish, in-season clothing--exactly the type of items they advertise they're looking for. Yet, after waiting for the "your buy is ready" text, I return to find they've selected maybe 5-7 items and offer me under $20. Frankly, it's not worth the time or gas to go there, nor the hour-long wait while they sort through your things. In my opinion, their prices are already on the high side for secondhand retail, and the selling process feels arbitrary. I'm not confident the young staff are truly trained in what to look for. If you're looking to sell, I'd recommend trying Clothes Mentor--they seem to be more fair and consistent. Or consider Poshmark, where you control the pricing and selection. Don't waste your time here! read more

Okay I'm not the one to write reviews but wow I never felt more disrespected in an establishment while trying to spend my hard evened money. The employee that was helping was named Kendra and all I gotta say is if this job makes u that miserable quit and the managers need to find ppl what actually wanna be there. I will not be coming back. If I could give this place 0 stars I would. read more

Absolutely terrible customer service at Plato's Closet! The employee named Kendra was extremely rude and unprofessional. There was no effort to help or show basic courtesy while calling me a b**** under her breath when she turned away from me . I won't be coming back, and I'd strongly recommend management address how customers are being treated. Will not be coming back read more

These women are so rude. I had 2 bags of very nice clothes. She took forever and then handed me back most of the clothes and a small check. Wanted to keep the remaining items to "donate". Right. I took the check, clothes she didn't want and left. Never to return. Awful experience and service. read more

So I never really leave reviews often but I noticed an abnormally low rating for this place. Notice all of the negative reviews are from bitter people who dont understand the business model. You're not going to pay your rent selling clothes here. It's a good way to get rid of extra clothes you don't need and maybe make some money on the side. On the other end, I shop here all the time. Some really awesome clothes for super cheap. Also all of the girls here have always been super sweet and nice. Just came here to say that. Love this store! read more

Not moneys worth.... brought few items that have never been worn and Cost me a fortune they offerd me two bucks for it if you want to make money don't waste your time and come here you'll be better off selling it on your own .. read more

I like this store!i have been there 3 times now and I can't leave without something... Everything is affordable and well maintained. Never tried? You should!!! Just go in, open your eyes and enjoy the shopping. They even offer some card to accumulate points and discounts. They even do sales sometimes. Like the designer clothes at lower price? This place is for you. read more

I don't usually make reviews but this place is literally a waste of time. You could bring in 3 or 4 bags of name brand stuff and they will give you $30. You're better off just selling the stuff on your own. They be wasting peoples time read more

idk about y'all but i love this store sm i found me some panda dunks for only 60$ everthing is in older xs to s to medium and large i been to the store abut 10 times and i love it read more

I honestly don't think these people know what they are doing. I offer three large bags of clothes with tags still on half of them, I waste 3 hrs shopping to only get 6 dollars for two items. Why would you waste someone's time like that?? be upfront when someone brings that much stuff in. They didn't even take name brand purses that were hardly used. I'm seriously baffled by my experience. I'll just make way more on eBay I guess smdh... read more

A little pricey compared to other thrift stores. But there are good finds here usually.

Like any used store (Plato's, goodwill, village discount, etc). The store is great if you get something that you really like that day, I got 100 Nike pants for 16,i was happy . read more

Plato's Closet - Very boring font and usual dull fronts - Used, Vintage & Consignment Near Me - Cuyahoga Falls, Ohio

Great place! Amazing service and very nice people!! I really suggest going there because you never leave without something. Very nice clothes and cheap prices! I really love the clearance since it's 50% off!!! Workers always seem to help when you have questions and there are a lot of named brands! I remember getting $70 pants for only $8. read more

Don't even waste your time bringing clothes in. Every time I bring in clothes, nice TAGS still on them, name brand clothes, they hardly look at them then offer me less than $10 for one piece. I brought in totessss of clothes, name brand clean dressed and they only wanted two long sleeve shirts?? It's almost summer. I want to know who decides what they buy, she obviously needs a brain. Those name brand dresses are going to get you more money sooner than the shirts. Not wearing masks when I came in, so obviously they don't care about the well being of others. Besides the point of them being garbage human beings to their customers. I wish I could give less of a rating. I knew Howe ave was terrible but these girls that work at this particular location just DONT care about other people. read more

I recently took a trip to Plato's closet to sell some clothes, mind you these are brand new tags still on them never worn clothes, they proceeded to offer me 17 dollars for the items, it's unbelievable really. Will not be going back to this location, or any location for that matter because this business is a 2 piece of ass. read more

I brought in 2 bags of NAME BRAND, LIKE NEW condition clothes, scarfs, shoes & scarfs... a girl named Megan was the one who looked at them (I got a text) I dropped them off about noon, thinking it would be a while I left... I didn't even get all the way home and she was already done! Did you even LOOK at the clothes? And they only bought 5 things for $18!!!! Place is a JOKE. Also, the girl at the desk named Amber was rude and maybe she should be trained on customer service skills. She didn't even say hi, or actually she didn't even say ANYTHING to me when I dropped my clothes off. Unacceptable. read more

This place is the pits, I would not waste time trying to bring anything here or shop here. The staff is a nightmare- rude, inconsiderate witches with no personality. They specialize in being horrible to customers. I would give them a negative 5 stars but even that would be to high of a rating for this place!!!! read more

I'm 17 without a car and have to be picked up. One night, I didn't have a ride and they still let me leave. Long, long story short I got sexual harassed and reported it. As soon as I told the owner and manager, they had to talk about my "attitude problem" and told me that it wasn't their fault since i clocked out and it was off their property. Very suspicious that I worked 6 months and got a raise, and almost got a promotion to be shift leader but couldn't due to age restraints, yet all of a sudden had attitude issues when an extremely important safety issue was brought up. If the owners do not care about about their own employees' safety, you can be certain they don't care about their customers' wellbeing either. Horrible business and is run by the same owner as the one in Canton, so I'd avoid that one as well. read more

Now I don't enjoy giving little to no stars but I must say the customer service at this location sucks. Yes, they had a nice selection of clothes and other items. And yes, it's conveniently located on Howe Avenue around lots of other stores. But.... I brought in two bags of name brand, pretty much never worn clothes for the first time. The girl that ''helped'' me was a complete snob. She barely spoke to me, took my clothes and sent them to the back without telling me how long I would have to wait, and then rudely handed me back my bags with everything in them minus three items that she found to be worthy of selling in this used-clothing store. I'm sorry, but I have 7 years of customer service experience and this must have been her first job because nobody should EVER treat a customer the way she treated me. I believe that no matter where you work, you do it in a manner using that age-old advice that we all learned in kindergarten: treat others as you wish to be treated. So I'm not saying the store is dirty or the selection isn't all that great, but I am saying that if you come to this location, don't let it be a surprise if you're not treated with respect by some of the immature little girls that work here. read more

If I could give no stars I would. The customer service was HORRIBLE and the buying of clothes was was HORRIBLE. When I first went in no one even helped me or asked if that the two big bags of clothes I was holding I wanted to sell so instead I was told by 3 different people "I will be right with you" and waited 15 minutes (and this was in the middle of the day when barely anyone was there.) then finally I got help and was told it was going to be about a 40 minute wait which was fine I expected it from the service I was getting.. The plus was it does have a good location by other great stores to go shopping at! So after the 40 minutes or so I go to see what they wanted to buy from me and they said "oh we haven't even gotten to yours yet it will be another hour or so... We can call you when it's done" so once again I ended up leaving and going shopping somewhere else. So two hours later I finally got a call and could go pick up my order, so I go and they only wanted to buy two things for a total of $6. I was extremely disappointed in the service and asked to speak to a manger and about my whole experience and the lady who worked with me just gave me attitude. I will NEVER go back to this store again. It's a waste of time and money. A pair of jeans cost $25 just like in American eagle. It's stupid to go here. I won't be going back. read more

Never try to sell your clothes here. They only care about name brand and don't even give you a 1/4 of what you paid. Absolutely sucks I'd rather just donate then sell to them. And service absolutely SUCKS. Everyone acts like they hate their lives. read more

Seems disorganized with needing ID, then signing in on paper, along with masking tape for your order. Unable to provide estimated timeframes of completed orders, except 'it'll be done by 6pm'. What do you expect from punk kids confused about their life decisions I guess. Plan on half a day spent here, all whilst getting bum wages on your clothing. Treat as a last resort for paying for Wendy's food that day. read more

Let me tell you!! I went here and it was awful!!! They lost a huge amount of clothes that I had and never found them and when I asked them about it they had the nerve to get upset with me! They are very unprofessional and rude! Not to mention careless to your belongings!! Never go here, save yourself a trip read more

I want to say that the girls at Plato's Closet at this location truly impressed me. My friend and I were shopping with no recollection of when they closed and in the middle of trying on our cart full of clothes I asked when they closed and they said "oh, we closed almost a half hour ago" and I was so shocked that they didn't say anything sooner and apologized greatly for being so rude. No one gave us any dirty looks or was rude or anything even though I felt terrible we were there so late. Thanks ladies keep it up but I would suggest letting people know next time I didn't know :/ read more

My first and last visit to Plato's Closet ....I had a lot of clothes....I was originally told it would be 40 minutes...after waiting for an hour I decided to go to another store it looked like it was going to be awhile. I was gone for an hour and came back and the girl says "Oh I am sorry its taking so long we are buying 2 large tubs of your clothes" I was ok with that. I walked around for awhile....sat down for awhile and walked around a whole lot more. I ended up spending 4 hours at this place....the woman who said "Your all done now" comes to me with this tub with one shirt in it.... I thought what is going on...she said since I had so many items with price tags on them that they couldn't purchase anything but that shirt for $3.00. I turned 50 shades of red. I spent 4 hours there to be told that. If I was told that from the beginning that would be fine...every store has there policies. I had a few things that I was going to purchase which I might add I did not buy. She went into full detail about their taxes of buying new clothing....which I believe that should of been kept confidential. The girl was not sympathetic, it was not her problem it was one of the other workers misunderstanding. I cannot believe how this store is run. I am very upset. I called the Corporate Office and no response from them either. What a day! read more