Plato&#x27;s Closet

After my second visit to Hawley Lanes shoes on April 21st was a disaster Lisa from Hawley Lane…read morecalled me to find out what happened after I left a bad review. I went there today, April 23, 2026 and Lisa was as good as the very first person that I saw in October she helped me with another pair of shoes. She was fantastic. Fabulous. There's not enough adjectives to describe her and I love the sneakers that she helped me pick out. I would highly recommend.

Hawley Lane Shoes in Orange saved the day and helped me discover and deliver the perfect birthday…read moregifts for my friend of 18 years. After searching far and wide for over a year, my gracious friend was able to find the most magnificent colors of two pairs of Hoka sneakers in Harbor mist and ice water. Special thanks to the wonderful staff Mary and Joe. Both are super knowledgeable about fitting the right sneaker to difficult feet. They practice what they preach in their description "we place emphasis on "fitting" shoes based on the individual customer's needs and educate the consumer about foot health and footcare related products to help alleviate and prevent foot pain and disorders" The selection at this divine store is remarkable but the service is truly the most outstanding feature and makes the sneakers well worth the price. They are adept at tailoring their phenomenal sneakers to any issues you may have with your feet, especially as you get older.

Orange Cushe Display

UGGS, UGGS, UGGS!!

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Kids

Lucille's Bridal Shop & Val's Formal Wear

3.1(45 reviews)

1.7 mi

I'm writing this review 8 weeks after our visit - because it has truly stayed with me and continues…read moreto bother me. My best friend is getting married next year, and as her maid of honor, I scheduled an appointment for her to try on dresses while she was in town, visiting from across the country. She'd tried on dresses once before and found one she loved, but wanted the experience with her friends, and the opportunity to find a dress she possibly loved even more. Upon arrival to Lucille's, we were not immediately greeted. We went up to the counter where we were told it would be a few minutes, as the preceding appointment was finishing up. This was fine -- but we found it odd that there was nowhere to sit. No water offered. No congratulations to the bride. Just a "feel free to take a look around." 10-15 minutes later, the preceding appointment was finished. A bridesmaid was coming to our appointment as well (so bride + 2 guests) and she was about to arrive. The bride wanted to greet her outside, and after our appointment was pushed back almost 20 minutes on their end already, we were told we "needed to get started." It was a weird vibe. But that's not even what stayed with me most. The discussions between the apparent owner/manager and her sales associate were uncomfortable to witness. The owner, who had been hacking up a lung in the back room, seemed to talk down to her sales associate. It was very awkward. The 2 women tried to feel out if the bride was looking to buy something -- we had put down our deposit for the appointment, and assumed we'd be treated with the same respect as any other client. Of course if the bride had found something she loved, she'd have considered purchasing. But once they heard she had tried on a dress elsewhere that she really liked, they seemed convinced she wasn't "serious" about purchasing and I do believe this tainted our entire experience. I was told I was not allowed in the dressing room. Ok fine - element of surprise when the bride comes out.... Well when she did come out in a dress, as part of her support system, I said, "You're a vision in white!" To which the sales associate responded, "We don't have any white dresses; that's ivory." ...I was dumbfounded. I was attempting to hype up my best friend and I was shot down over a technicality that truly did not matter. It was bizarre. The owner came over and insisted that she knew that the sales associate knew what she was doing, yet she interjected herself into the appointment to insist the bride try on a dress that wasn't at all what she was looking for. She claimed, "This one just came in and I need a model for it." ...what? Bride tried it on to appease the owner, and of course did not like it. Also bizarre -- looking through the dresses, I found one I thought the bride might like, and I was shut down by the owner who said, "Oh she won't like that one. Put that back." ...!!! I think I know MY best friend's style and preferences better than anyone, and let me be clear: I was not at all attempting to take over the appointment. I was gently suggesting a dress and was completely dismissed. After the bride changed back into her clothes, we were forgotten and overlooked. The next appointment had arrived and they were done with us, even though they started with us late. No "thank you," or send off, or acknowledgment. The whole experience was off. Even if she HAD found the dress, she was confident she did not want to be a customer here. This is not how a bridal shopping appointment should go, no matter one's budget.

My experience at this shop completely exceeded my expectations. I had seen a flyer outside the shop…read moreand decided to go inside. That one decision changed my wedding experience into a dream. Not only were there so many gorgeous dresses to choose, I also found the wedding dress I dreamt about all my life!! The staff was so supportive and loving and made this experience the best it could ever be. My daughter felt included and they went above and beyond to find a suit for my son last minute. Staff took the time to ensure my dress was perfect in every way from fitting to accessories. I have been to several bridal shops before but nothing can compare to the experience I had here. They made me feel like a bridal queen from day one! You guys made my 03/23/23 wedding memorable. Thank you.

Front of dress

Loved my dress

Lucille's Bridal Shop & Val's Formal Wear

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Backers

4.4(7 reviews)

2.0 mi

My grandfather would always say "Backers is men's clothing that makes a statement when you walk in…read morethe room!" Beautifully curated men's clothing and customer oriented service. Owner has decades of experience dressing men and sourcing clothing. For price, personalization, and quality, Backers is the finest men's clothing establishment in Connecticut. Skip online shopping and get dressed by men who understand fit and style. Simply the best.

Absolutely amazing. My son was looking for an outfit for his homecoming dance and we had been to 2…read moreother stores who ignored us and we decided to go to Backers. Best experience. we found exactly what my son was looking for and Sonny hemmed the pants within an hour for a perfect fit. I'll be back Thanks Liz

Fall 2023

Driving by? Take a look at our window displays

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Window Display

Renee's Resale Clothing Outlet

3.7(9 reviews)

1.2 mi

I Went to renee's once and would never return. she slick and not honest she will beat you out of…read moreyour merchandise that your bring to her shop . stay away from Renee's consignment!!!!!!!

The sales girls are really nice/helpful but it seems the owner Renee is picky on who she helps out…read moreor talks to. I went there 2 times and she (thinks) seems a bit too good for some people. If she smells $$$ in your pocketbooks maybe but if you're just browsing/shopping within your means you get the up and down, who are you look!!!

Goat fur coat

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Material Girls

4.0(8 reviews)

0.6 mi

While I have not shopped in store, I did shop online! Posting this review in case someone else…read morehappens to stumble upon this shop online. SUPER fast shipping. My item shipped within a few hours and arrived in two days. Huge selection, great prices. Very impressed and will keep this shop in mind for future gifts.

Cute and trendy boutique with a variety of unique items. The inventory is always being updated with…read morenew selections of high priced clothing, jewelry, bags, accessories, and small gift items.This store is merchandised , clean, and well organized. The staff is friendly and helpful. There is plenty of parking and it is easily accessible on the Post Road. It is also affiliated with the rug store next-door.

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Diamond Designs

4.6(11 reviews)

0.4 mi

This shop has beautiful jewelry, and also can make or order special items. They are attentive and…read moreeducational, and treat everyone the same no matter how much you spend.

I needed to repair crystal watch face and the technician asked for $125 to make the change for one…read morewatch face. This was way too much and felt dishonest. I left the store and went to a different store that offered to fix it for $30.

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Reichbind Furs

5.0(1 review)

0.6 mi

I called this place to recondition my fur coat after being stored for several years and gave what I…read morethought was a deadline they wouldn't have been able to meet. The lady who picked up the phone made sure to verify and provided a cost for the service as well which was lower than other places for same service. When we dropped of the jacket, the staff person throughly went over the jacket and provided recommended some additional services to fully restore and modernize it but was not pushy. They had indicated that the jacket would be back in a little than a week and were actually able to return it to me sooner. They also have an extremely secure facility with a secure access, which allows them to safely store items for customers. When possible, I wouldn't hesitate to return to complete those suggestions or store my jacket there.

From the owner: David Reichbind, master furrier, travels the world each year to bring you fashion forward styles…read morethat no other furrier can match. Fine furs, shearlings, leathers, reversibles, cashmeres, suedes, and accessories are found throughout our beautiful new location. Specializing in custom made garments and spectacular remodels. We alter and repair all garments back to their original condition. No job is too big or small for us to handle. We have a state of the art cold storage vault on the premises, keeping garments in optimal conditions during the hot summer months. We clean and condition almost every garment onsite by hand, returning the shine and luster your garment originally had. Reichbind Furs is a "yes" company, we fulfill any requests you may have regarding your furs, shearlings, leathers, cashmeres, suedes, accessories, and so much more.

DSW Designer Shoe Warehouse

2.3(12 reviews)

0.3 mi

The DSW designer shoe store was stock full of inventory today.They have a wide variety of all types…read moreof boots and shoes. Unfortunately, the quantity is not matched by the quality. It is a good location to see a huge amount of different styles. It is interesting to see how heels heights are varied. If you find the right color, good luck, finding the right heel height and vice versa. This establishment is the type of place that you have to check out on a regular basis, as they are always getting new inventory.

I purchased an item from your Orange, CT store for pickup. Upon picking up my order, I saw signs…read morethroughout the store that stated you get a free pair of socks with the purchase of a regular price pair of shoes. At the counter, I asked the sales associate about the promotion and was immediately given a negative response and was told the sale promotion pertained only to in-store purchases and the sign did not state anything about in-store purchases. I asked if I could the return the item and repurchase it, but she continued to give me attitude by stating "first of all let me find your order" . In my opinion, that was unprofessional, and throughout the entire transaction, she and the other sales associate present at the counter continued to make eye contact and exchange facial expressions. In addition, she did not put my coupon from my return toward my purchase until I asked. Due to her unprofessionalism, I will be reluctant to purchase anything else at this store and will purchase my items elsewhere. I asked her for her name, but was told Denise. I checked the receipt for her name to file this complaint, but it doesn't show. I believe I was given a false name, therefor I've attached the receipt for you to note the time and date of my purchase.

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Work 'N Gear

1.5(2 reviews)

0.7 mi

Okay so this is nothing to do with the staff because I've had a pleasant experience the three times…read moreI've visited. However it does have to do with the fact that there's always something going on. Basically I had to put back items because they weren't taking cards just cash. Honestly who carries cash nowadays. The employee was very sympathetic but its an inconvenience for me as a customer who needed scrubs for work the next day. Corporate should be handling this and or at least offer discounts. Then the other time I went there stood outside waiting for the store to open because they claim to be closed but the door was broken. Mind you the door is still broken. Another annoying thing about this store they'll have plenty of tops but can't find the bottoms to match or vice versa. Again the staff have always been helpful but the store needs to step it up. Huge waste of time traveling to two work and gears only to hear that all the credit card machines are down.

First visit the gentleman was very nice and welcoming. When I went to return a mis-sized item with…read morethe receipt I was asked by the sales girl if i had the tags? I replied no, and she stated I would have to wait while she made a new tag. My instinct would be to take care of the customer waiting first. The exchange was un welcomed by her as it seemed she had to work. The gentleman was still very nice. It seemed to me they could just send it back to the company as defective, but they stated they would put it back on the floor. I probably will go to Scrub warehouse for future purchases.

Goodwill

4.0(7 reviews)

1.3 mi

Very small parking lot, but a popular donation spot. Store is small and shelves although separated…read moreby sections they are disorganized. Aisles are small so two carts can't get thru. Seems like a lot of items were just packed onto the shelves. Not really what I would expect.

This store is a lot crowded, especially on weekends…read more At least they still sell some decent selection of video tapes at this Goodwill.

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4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Sophronia G.

5 years ago

Today me & my friend went to platos closet (which we go often when we want to get rid of some clothes) for one the customer service is disgusting there EVERYTIME I go there. MALORIE little disrespectful ass told me and my friend " if your in line you need to follow the arrows on the windshield and wait their because this isn't a line where you're standing. I called asked for the manager the girl called somebody elses name (referring to the manager) but who answers the phone as the manager ? MALORIE she doesn't deserve this kind of job she has absolutely no customer service. I cant stand these workers at this location and I've been to other locations nothing like this one. & this is not just a one visit thing like I said everytime . read more

Kaley W.

8 years ago

As soon as I walked in I was given sass by a bald ass man that doesn't know what he's doing. I came in with 4 trash bags FILLED with nice, unstained clothing and I was denied every piece of it. They made me wait 2 hours to just give me all my clothes back with no money. Never go here, employees smell bad. When i was waiting the 2 hours, i examined some of the clothing and i found many hair balls all over the hats and the bathroom was DISGUSTING. Please never give them service- they don't deserve it. read more

Ashley S.

7 years ago

This place is a SCAM!! Brought two bags of clothing all brand name and some with tags. I was told that we could be offered $5 for 3 shirts. They then proceeded to keep all of the other clothing I brought in the back room, they said they would "donate" it for me. Had to ask for it back twice. Would NEVER go back here again and would recommend other people avoid it as well. read more

Augustine L.

2 years ago

District Manager is super unprofessional and inconsiderate. Terrible experience will never go here again Save yourself the trip. read more

Plato's Closet - fashion - Updated August 2026

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The hours today are 10:00 AM to 7:00 PM. I arrived at 10:05. Doors are locked. Workers are inside,…read moreignoring me standing there when it's 27 degrees. I call the store. A worker answers and I ask if they are going to open. She says, "yes. We are finishing up inventory, so today we are going to open in about another 30 minutes." So, the hours mean nothing, and they turn away a customer who came to the Clinton Outlets specifically to visit this store because they decide they aren't opening until 11:00 today instead...

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