I love this store! Great selection, pricing is perfect! The manager and staff are super friendly. I love this store so much whenever we have people from out of town we bring them to this store to find brand name stuff that isn't everywhere for half the price. They are picky when purchasing clothes but I think that's why their selection is so nice. read more

No. Just no. Save yourself the disappointment and go to the other 2 locations that are close by to this one. I didn't feel welcome upon arrival. Clothing on racks looks like they are old and super worn out. I had some nice stuff in my basket. Some even had tags. Zero got taken. Idk what kind of clothes they accept. Stuff that looks like I got at a garage sale for $1? I will never be back to this location. Sad and disappointing. Could just be my experience but it sure wasn't a nice one. read more

Wanted to trade in some old clothes for some cash and brought in 3 baskets!It took them considerably all afternoon and after they finished, they only took 1/4 of the clothes I originally brought in without any explanation. Clothes weren't even damaged or presented anything offensive so I'm assuming they had too many clothes. read more

The lady at the check out desk was polite pleasant and efficient. I found a nice sweater for a good price. Since things are brought in it's hit or miss as to finding something you like in your size. Pretty well organized and tidy. I didn't have any allergy issues which is a good sign that things are clean. read more

If your there to sell clothes be sure to get in 7 hours before closing.. drove 30mins to drop off clothes for them to tell me they stop taking clothes at 2pm. Went to another Plato's closet where I waited 30min for them not to take any items only to find out all of my clothes had been still folded and untouched( they didn't look through any of it). And claimed it was "non casual" Very disappointed in this company.... read more

This Plato's closet is nice (6,000 sq ft and the biggest Plato's closet store in Minnesota) and has a good selection of guys clothes And has more space than the maplewood location I would recommend going here. the reason I am rating it 5 stars is this location good staff and good guys clothes. Go Plato's closet!!! You rock read more

Plato's is extremely picky with what they buy from you. I will never understand what they want from me. I offer 4 like-new dresses when they want summer dresses and what do they choose? My black, heavy winter dresses. Huh? I'm not complaining, I'm just glad they bought some stuff! Just be prepared to be surprised at what they do or do not take. It is worth it because I love getting cash on the spot and I have found some decent cheap items here. My last purchase was a pair of turquoise stud earrings for $2! Staff tends to be steely and cliquey. Very small men's section with little selection. read more

Kindest customer service I have ever met. Monserrat, Delaney, and Maya were attentive and helpful. Great vibes at this Plato, will come back. read more

First impression, the store is nice with a lot of fun trends isolated from the main section of clothing. the store was bright and pretty well organized. however, there was four people working behind the counter and no one greeted or even acknowledged i was there waiting to sell. the process was done after about 20 minutes, despite saying it would take about 50. they passed on everything, citing wear. i also had to wait behind multiple people checking out to pick up my clothes, despite at least 6 employees working, four of which were behind the counter. the manager was ringing, and one girl was going through clothes, but the other gals were not helping any customers. poor customer service, poor attitudes, and they didnt take anything, despite having clothes in near new condition. won't return. read more

Superb selection of clothes. Great and helpful staff. Don't listen to the complainers on here. I needed clothes for a trip and went to Roseville over Minnetonka because I heard they had better stuff and lower prices (both 100% true btw). I showed up half an hour before closing and was still helped and taken care of by staff and left with great stuff! I saw most of the low reviews were people complaining about their clothes not being bought....which made me laugh. They don't owe you anything lol, they're a business not a goodwill. They have a sign now on their door saying they will only look at two bins or less because they have sooo much inventory coming in. So yeah I guess some Karens were bitter their stuff wasn't even looked at properly (I guess they should move your clothes around in the bag so you can feel validated lol) but they obviously didn't have space for your stuff!!! That's not being rude, that's business! I understand if they were trying to buy stuff for unreasonable prices (I saw in Minnetonka $9 for several brand jeans which seems unfair lol) but that issue was never brought up, just that "my brand name stuff wasn't bought, how dare they!". Which again I found hilarious. Everyone was polite. It made me bummed the were getting bad reviews for running a business. So by all means go try to sell some stuff there. But don't take it as a personal blow if they don't take your stuff- they literally state they are getting so much stuff they won't even LOOK at more then two bins a visit. Please be kind and reasonable human beings ‍ If you are going as a buyer totally hit this location up!!! Better then others for sure!! read more

I brought in a few bags of clothes to be sold and most of it was on brand and fairly new and the store did not take any of the clothes and they only opened the bags. The clothes were folded and in the same place as i brought them in. The person at the counter was very rude about the fact that they did not accept any. read more

This place is a joke for taking anything in. Twice now I've given it a try. My stuff apparently is too dressy and professional. I guess they are looking for trashy instead of quality. read more

I love shopping here!!!!! The manager their really brings in all the good stuff. Lots of good vintage finds here, their shoe collection is crazy!! This platos really has a little bit of everything. The reason why they can't take dressy clothes is because they are owned by the same people that own clothes mentor!!!!! read more

Not customer friendly when it comes to returns. They were absurdly rude & not catering to my situation. Don't recommend shopping here if you plan on returning items that don't fit you! read more

Super rude staff who laugh and mock the clothes as they go through them.. if you must go here, find a different location.

Maybe it's because I asked for my bag back before it was even looked at or I just happened to have what they wanted. But I sold half a bag for $24 and I couldn't be happier! One of the best Plato's Closet sales I have ever had. Again, this could be just that he offered to rush my bag threw, but dang, I am making the drive again! read more

I love this Plato's Closet. I've been going to here for years. Yes, they can be picky with what they buy, but they get SO MUCH IN. I know they usually buy for the upcoming season, pieces that are actually in style, and clothing that has usually been purchased within a year. If you have any stains or wear on your clothing, don't bother. Bring them in nice pieces and they will pay you fairly. I've walked away with 40$ a few times. Staff is great and they have an awesome selection of clothing. AND IT'S CHEAP! read more

Absolutely HORRIBLE service. Waited over 3 hours for them to go through my stuff. When I came in to wait for a bit the entire staff all sat around and were more interested in socializing and gossiping rather than helping the customers or getting any work done. I would 10/10 NOT recommend coming to this location. read more

It's hard to find this location as it's tucked away in a sketchy strip mall. The staff isn't very friendly but my service was quick (probably because I got there right as they opened). My advice based on experience: Don't bother wasting your time trying to sell clothes to Plato's closet. They've become too selective for their own good, and you're lucky if you even make back the amount of money to compensate for the cost of the gas it took for you to drive there. Go to Goodwill or Salvation Army to drop your items off instead. Besides you can write that off on your taxes!! read more

Took some clothes in to sell after doing a major overhaul in my closest. I don't know if I trust the "buyers" here - they claimed that most of my items were out of style, which is a fair point to some of them however quite a few I bought last year from Jcrew, and Nordstrom the buyer said was out of style - strange. they only took 4 pieces out of about 120. I doubt they looked through all if it. Don't waste your time coming here unless you have cheap clothing from forever 21 or high end clothing that you could get more $ for at a better consignment store. read more

While I was looking for a sweater to try on I got treated very poorly by a African American female employee who shouted, "HEY MAKE SURE HE DOESN'T WALK AROUND WITH OUR CLOTH." I didn't even want to purchase the clothe anymore because of how humiliated she made me feel that day. She made me feel like I was a thief, when I just wanted to try on a hoody that I liked. read more

If I could give ZERO STARS I would. Was in on Monday at 3:45. Rude and dismissive staff with an attitude. Asked how long the wait was and the response was "it's on the ticket" while she continued to chat with other staff. They were laughing at peoples clothes as well (as the girl who was rude to me had on see through leggings). Doesn't know what customer service is that's for sure!! read more

This is not a place geared for me, so it makes sense that I was less than impressed with the place. It is geared for teenagers and young 20 somethings. It's a consignment shop that raided the juniors section of everyone's closet. If you're looking for thin material clothes, mini skirts, or stretch skinny jeans, this is the place to shop. The prices were actually pretty good and the staff was friendly. In sheer quantity the selection was pretty impressive for a second hand store, I just wish they had something more than junior's fashion choices. read more

Brought in some nearly new clothes (bought in the past year) from Urban Outfitters and Nordstrom junior's department. The staff member had never heard of the UO and Nordstrom store brands, so she rejected all the items. If you're not bringing in Forever 21 or Hollister, don't bother because the very young staff is unfamiliar with other labels. read more

I can snag something good here and there from this store. I agree with some previous posters, buying "buyers" seem inconsistent. I've also noticed the are starting to charge a hefty price for shoes and some jeans. I'm sorry, I'm not going to pay 45-50 for a used pair of shoes. I don't care what they are, or how new they look..... read more

I brought in two full bags of clothes today and all they took was one pair of boots. Some of those clothes were new and yet they don't take them. I feel like they are a stingy and the workers aren't very nice. read more

Brought in a full bag of practically new clothes that would be classified as trendy which they did not take any of because they were not in season. On my way out I see a spongebob cut off for sale, which i would argue- could never be 'in season'. read more

Came in today to drop off clothes, the employee told me to come back around 3:30 so I did, they hadn't even started looking at my basket of clothing yet. The same employee told me to come back 30 minutes later, so I showed up at 4 and my basket of clothing was still sitting there untouched. I ended up waiting an extra 2 hours for 13 items which is pretty fucking ridiculous. Get your shit together and figure out how to make a system where you don't have customers running around back and forth. Maybe hire more people. Do something. So fed up. read more

I took in 3 bags and a few coats and they only took 4 items. They told me that it had to be in season and in style and it couldn't be more than a year old! Okay prices and a lot of name brands to buy but they only accept name brands so don't expect to sell a lot if you go there. Unless u have VSX, pink, American eagle, etc I would go somewhere else. They also don't give u a lot of money. They only gave me 5-6 dollars for a Calvin Klein vest. I would go there only to buy and the staff wasn't very nice! read more

Brought 4 bags of clothing in- including practically new items from Victoria's Secret, and yet they didn't accept one blasted thing. Plato's closet? More like Plato's swindle read more

DO NOT SHOP/SELL HERE! I came here to sell some clothes one day and decided to come right when they open (10am) since their wait times are always so long during the day. The problem was, NO ONE WAS THERE TO OPEN THE STORE. So I thought I could just wait a couple minutes for a manager or whoever opens the store to come, but no one showed up for almost an hour. Completely irresponsible. On top of that, it was freezing cold that day and there was children with parents waiting outside in the freezing cold. I was furious and so were the people waiting with their bags/bins of clothes! Other than that, the multiple times I've been to this location the people that work here are extremely rude and stuck up. Not to mention there's always a foul smell of marijuana near the men's section. They really need to step up their game and not have a teenager running the store. Being late and making customers wait is completely unacceptable. read more

Came in yesterday with a box of clean hardly used clothing. I included a list of the items with the Brand names...Gap, Free People etc. I had the feeling they didn't like that I had listed everything on paper. There were 2 sun dresses and gap hot pink and white checked ankle pants, the ripped jeans look jeans, knit tops (never worn or worn once) from the teen department at Macy's, a pair of Kensie leather mid height heels my teen neighbor now has. My point....Nothing you would wear to a job. When i came back to pick up my things they said they took nothing because they were too much like a ladies Business Clothes ????? !!! hahaha They could of had a better lie than That. Bottom line Bad Experience. I was warned by others about Platos rip off buying prices but I had to try it for myself. Never Ever Again. Give the stuff to a charity you like rather than give it to the strangers at Platos Closet. read more