Absolutely horrible employees. So insanely rude with zero customer service. Also rearranging the store during peak business hours making it unshoppable, then acting like customers being there shopping is an inconvenience. read more

BEWARE!!! If I could give Plato's Closet in Layton, Utah a ZERO I would and am seeing many others saying the same thing- Racism is big here and very obvious, Low balling offers for name brand and brand new items. Go Elsewhere people- bunch of con artists working here and it's very sad. Took in 5 bags of brand new never worn clothes and name brand never worn Nike and Air Jordan shoes with original boxes and COAs and they offered me 6 bucks for 6 pairs of shoes!! I declined and then they offered to donate everything I brought in to charity- yeah right!!! Never again will I go to Plato's Closet in Layton, Utah- GO ELSEWHERE people!!! read more

every time I go here I call before hand to see what things they are looking for, I brought in 2 totes of clothes some brand new with the tag still on them and gently worn or just have never been tooked out of my closet, they passed on everything but my coach bags and offered me 10 dollars a piece for the coach bags they took 2 coach bags and I declined saying that was too low for brand new coach bags then after declining they gave me attitude read more

I took brand new items that I haven't had a chance to wear yet or just things too small and gently worn. They said they couldn't take anything because of high stock and proceeded to ask me if I still wanted my stuff back. Of course if you're not going to buy my items like you say you do why would I give them to you for free when I can donate them to good will. Plato Closet is a joke. Just donate your items or have a yard sale. Roanoke, Va Plato Closet read more

Horrible. Bad service. Rude workers that have attitudes. They lied to us and said the sorted our stuff that we were trying to sell. The made us wait 2 hours just to lie to us and say they sorted it when it was the exact same and same place not out of the bag. We confronted them and they admitted to it. read more

My daughter asked me to take her there clothes shopping. First and last time ever shopping in that raggedly "clothing store" we bought a bunch of clothes that did not even look that great, on Sunday tried to return the one's that didn't fit on Monday the very next day. They refused to refund me my money, claimed they don't take clothes back, without tags which I'm sure some did not have tags. While the employees were very friendly and professional. The policy of this junky, jumbled store was a hot mess. I am not impressed with the quality of the clothes or the price. First and last time customer, I don't forsee them being in business too long. read more

I went into the store with my ADA service dog and was immediately approached by the manager named Aliana. my dog was wearing his service dog vest and acting exactly as he should. the manager questioned him being a real service dog beca she said he didn't look like one. she said I had to proof it with documentation which is illegal. As I shopped I heard the manager being very derogatory about me and my dog talking to staff members. read more

I bought a pair of leggings for my daughter. My fault I didn't realize they were as /is until I tried to return them. After I left the store, I looked at them and realized they had a big run down the back with a hole at the top of the run. I turned around and went back in and they wouldn't let me return it. I understand the policy, but also feel they shouldn't be selling clothes with HOLES in them with a big price tag. I am so angry. Lesson learned. BUYER BEWARE. read more

A 1 star is actually being too nice! Hate to pull the race card. But Racism is definitely PLATO'S culture. I honestly think Plato is a cult ran by the KKK. No, I'm not even hard up for cash, so I'm not upset about them NEVER wanting to buy 90% of brand new items from me. The last time I visited there, a young lady that wasn't my nationality-was selling some of her used items. They told her they wanted to purchase 8 of items. All the things she had was more that gently used. I had maybe 30 items with ne with tags (shoes, purses and clothes. They told me they ONLY wanted 1 pair of shoes and offered me $5 total! Lol! I kindly took all my things and left and donated them. I have also told my family and friends to NEVER do business there!​ read more

ripped off!!!! gave me $13 apiece for 3 Dooney & Burke and one Coach purse and declined to take numerous other bags. they said couldn't sell high end purses but realized later that's all they took......or swindled me out of. Do NOT recommend. Not honest at all !!!!! read more

Used clothes stores usually are gross and creep me out. I have had panic attacks at other used clothing stores. I stopped here and took quick glance but liked what I saw. It appeared clean and organized. It was well lite not dark and depressing. It was large and plenty of room between racks of clothing. There were name brand items and nothing looked gross. They are having 70 % off sale. I wasnt looking to buy or sell ... just scoping it out since I was nearby. Other reviews gave bad ratings because they were picky but I appreciate that they are selective. If used clothing is your goal.. I'd recommend. read more

I've taken a full Laundry basket of clothes that we're barely worn with no stains, at least twice and they will take 1 or 2 items! I wouldn't recommend going there to sell clothes. read more

On the selling end: a family member brought in a large basket of clothes of name brand items (Nike, Lululemon) and before she made it to her car, she received a text saying to come get her stuff as they wouldn't take anything. This was maybe 5 minutes total. There is absolutely no way anyone looked through her items. I've personally bought and sold with multiple Plato's in Cincinnati and never have experienced a 5 minute "come get your stuff" text until today. On the buying end: it's unacceptable how despite this store being one of the most spacious in the region, aisles are still cramped with clothes in inconvenient spaces like the back walls. I suggest moving popular athletic and men's wear brands to a rolling rack instead of by the bathrooms. It caused a huge backlog of people with carts who were rude and pushing each other to get around. Not to mention the dressing room line being backed up in the same space with no employee directing where to go. Overall, this experience soured me and my family member on Plato's. I won't be returning to this particular location, though I doubt they care. read more

As you should take racial accusations seriously.. Now you lie saying I made a scene. I would never. I could never being my occupation in the armed services would never except anything but exceptional behavior. A business you reviewed has responded to your post Google Plato's Closet Plato's Closet replied to your review Thank you for posting a review on Google. specailoneamia specailoneamia 1 star Id give zero Stars if I could. In here school shopping and it's amazing how they follow the people of color around like someone is going to steal. Meanwhile the white people walk around freely. It's c... Plato's Closet Response from the owner We take racial allegations VERY seriously- this review is unfair, unprincipled and just flat out not true. We have a very diverse staff and customer base and to call us racist is ludicrous. We had a ... See full reply Map Keep exploring, The Google Maps Team This email was sent to you because a business has replied to your review. If you don't want to receive such emails in the future, please unsubscribe here. Google © 2024 Google LLC 1600 Amphitheatre Parkway, Mountain View, CA 94043 I would only say what I'm sure of. Also two other customers made the same response while we were in there. I also made it known at the register and no response was given. Especially as my daughter went into the fitting room and 4 staff made their way to stand there at a rack whispering yet barely working. Another woman with her daughter stated the same and she said how it was nowhere to go and you all could see everything so the extra following was uncalled for. Just stating it like we saw it. Hopefully the other customers make a review as well. It's simply disappointing because up into now I actually liked the prices that Plato's has but at the cost of being followed the way we're were it pointless.. $350 and school shopping has been accomplished elsewhere so all well ends well. You be blessed. Show quoted text read more

Brought in a bunch of very nice clothes and they took two things. They have become so picky over the years and it's not worth the trip anymore to take things to them. All of my clothes are barely worn and purchased within the last two years so I don't understand their selection process. I used to work there and it has gone downhill. read more

I went in, one girl was polite, but when I went to get cashed out, and when I was waiting, the girl was rude, the girl seemed entitled which is sad because she was pretty, i asked her a question and she looked away and she was talking to her co workers, non work related, she dropped my clothes and she continued to sigh, which I've had a bad day and I hate to leave a review so negative but I'm a platformer and this is definitely going on my platform. read more

Well, I wish I would have read some of these reviews before I went. I brought in a nice box of new items with tags. The girl was nice but, I wish I would have avoided this experience. They only accepted a new with tags top I recently purchased for 30 dollars and some cute new boots that retailed for about 30 bucks. I was offered 5 dollars total for both. I took it and regret it. I spent more for gas to drive to this place. My stuff was way nicer than the items in the store. What a deflating experience. Oops. Meant this for the Flint, MI location and tied to delete, but couldn't. Sorry. read more

If I could give this place negative stars I would. We are avid Ole Miss fans and just like us all we accumulate large amounts of Ole Miss apparel so my family decided to give this place a try. We carried some extremely nice and mostly unused apparel by and before we could get to any sort of transaction my wife was treated as rudely and disrespectfully as anyone can image. I hope this place goes an out of business if this is how they treat people. Spread the word. There is no room for this here! read more

Their inventory can be hit or miss, but if you are trying to sell, don't even bother. Firstly, the staff isn't very friendly (they actually kind of intimidate me), and I barely ever make anything even with great pieces like American Eagle, etc. that are gently used. read more

This Plato's Closet location is pretty average overall..meaning it's decent enough, nothing crazy special about it. We went over the weekend to take advantage of their 90% off select clearance sale. We went on Sunday morning so the eligible clothes had been pretty picked over. My sister was still able to find a couple of decent things and I think she paid less than $4 for all the she got. Prices here, like at all other Plato's Closet's, are pretty cheap and reasonable for the quality of clothing they're offering. I've gotten a couple really cheap Adidas jackets in the past that have been soooo much cheaper than at a regular store. Granted everything is used but they have pretty high standards in regards to the quality of stuff they are willing to buy from people. It's pretty much a crap shoot as far as selection goes. It really depends on what kind of stuff they buy off of people. For the most part merchandise cycles through pretty quickly and if you go every couple of weeks you'll have a lot of different items to choose from normally. This location was originally over in the Beckett Ridge area but was moved here supposedly to expand to a bigger store. I mean, yeah it's a bit bigger, but not a crazy amount bigger than I remember the Beckett Ridge location being. I figured for a move like that the store would be double the size or something..but it's not really. Overall your average Plato's Closet location. Good for what it is..a place to purchase used, slightly higher end, clothing at some decent discounted prices. read more

Plato's Closet - Thrift Stores Near Me - West Chester, Ohio

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I drove all the way from Richmond Indiana to visit this store. I loved the store, it was WELL stocked, brightly lit, wide selection and had very friendly sales people. I was greeted, thanked, and asked several times if we needed anything. I spent about 1 hour shopping and when i went to check out i noticed i forgot my debit card at home. Mind you I live in Richmond Indiana. I was very ashamed and embarrassed. A store employee named, Morgan, asked me if I had apple pay or anything like that on my phone. I told her no I didn't, but would liked to have it, i just haven't bothered with it. She took roughly 30 mins out of her day, to help me, get that set up on my phone. If it wasn't for Morgan taking the extra step to help me, I would have been almost stranded. Because the fact I needed gas and I was so far from home. We were able to purchase our items from the store, and still yet enjoy the rest of our outing. I cant thank her enough, and I will definitely be back to this plato's closet because we had a positive experience all the way around. read more

Came into this location today. Oh my goodness it is huge! The floor layout was perfect and everything was organized. They had a large selection of pretty much everything. The staff was nice and polite. They didn't go out of their way to welcome you to the store. Which is typical for most consignment shops. Overall it was a good experience. read more

Brought in a basket of clothes to sell and was told that they would not accept anything. When I got home and began to unpack the basket, I noticed several of my nicer items were missing. read more

the customer service was horrible brought many great items and they only had bought 2 off me and I had many leather coats and they didn't want any of them or the awesome shirts I was selling the staff was rude and obnoxious and thought she knew it all and for goodness sakes she is younger then I am and she thinks she knows it all she is younger then my husband and I and she acted like she knew it all and also for the amount we brought we should have gotten 50 dollars for that transaction but we only got a measly 7dollars and 25 cents and that way less then we should have gotten so again I say very poor and horrible customer service and she never smiled once or was not nice much during the interaction will never sell to or buy from ever again you lost our business for good read more

I took some nice 3XL Men's Flannels and a few pairs of jeans size 42w34L and said they don't take those sizes. Yet they have a whole section for women's plus. Big dude discrimination. read more

Every time I have ever tried to sell at a Plato's, it has been a waste of time. Maybe this time I'll finally learn my lesson. Brought my stuff here on a weekday afternoon and was told it would be ten minutes, and that they would text me when their review of my stuff was complete. This worked for me, as I wanted to walk down to Cavu Coffee for a snack anyway. So I meandered over to Cavu, grabbed a muffin, walked back to my car and sat in it for about 15 minutes. After those 15 minutes, I walked back inside wandered around, waiting for my text to come through. I didn't get the damn text until nearly 35 minutes after dropping off my stuff and all they wanted was two shirts. I had a bag full of American Eagle pants and other cute tank tops, but no. For the amount of time I spent, it was a colossal waste. I hate Plato's. Period. read more

Too bad a half star isn't a thing, it's not from the quality of clothes or the store but the quality of the people inside Specifically two employees. The first one was talking down to her co workers , treating them like a child thinking no one was over hearing her as well acting like she was I charge but obviously wasn't , and just complete degrading her coworker and her name was Amari so watch out for her, fake niceness and the second employee was just rude, I had questions about where I could find a nice collard shirt and gave me a look like I was stupid and pointed without even saying anything, because I guess she was too busy to SAY where the shirts were and her name was Taylor . Finally I wrap up with the fact I saw no manger I've been to this location many times and have YET TO SEE A MANAGER, and have avoided the girls due to them making me feel like they are superior to me and I'm just a customer, but this run in I had , and I can only expect a place to be run by immature , full of attitude and A GOD COMPLEX girls if their manager does the same to them or isn't their half the time to help, advice or say no. Part of what makes a business is the people in side and sadly they were the cause of me never coming back to this location. Please help their attitude if you see this, cause wow, it's sad. read more

They have moved from 747 and they are now located off of Tylersville rd behind McDonald's. My teenagers love this place. Good place to look for quality consignment clothes. I've even found a thing or two for myself. read more

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First time selling at this location. This place is very organized and clean. Staff is friendly and helpful. I waited about 20 mins for them to review my items. Was surprised how much I got back for some of the few items they accepted. Will come back to sell and buy from this location again. read more

I brought 3 loads of clothes on 3 different days last week and ended up making a total of $125!! I had never sold clothes at plato's before, but each day they got me in and out within 10 minutes and they still gave me back more than half of what I brought. A lot of the stuff they didn't take was winter/fall clothing, and they explained to me at check out that if I brought them back when they were in season they would probably buy some of them! I don't understand all of the bad reviews for this location. You just need to have cute clothes and they'll take them! read more

5$ for a brand new pair of tennis shoes in the box. Said they don't take homecoming dresses until they're "in season". When I told them Hamilton homecoming is literally September 15, she said I guess we'll take them around then. People are already buying their dresses now. Very rude and unprofessional staff. read more

First off they had nasty ass clothes that's they are selling ... tired to sell real nice dresses from American eagle ,old navy , Francesca's ,Dillard and only wanted to buy one dress for 4.80 what a joke ahhha but jokes on them bc that dress was see through anyways read more

Definitely wouldn't waste my time trying to sell clothes here. It's pretty ridiculous that as customers we're expected to bring clothes folded in nicely and the workers don't even attempt to give them back folded at all. I attached a photo of my clothes before bringing them in and how they were handed back to me. It's extremely disappointing that they can't even meet their own standards. read more

Plato's Closet - Before turning in - Thrift Stores Near Me - West Chester, Ohio

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Just did a curbside pickup. They left the security tag on one of the most expensive shirts I ordered, and after I tried to get it off it squirted dye all over it . Could y'all please make sure the security tags are off. Also the phone line doesn't seem to work. Every time I press 0 to speak to someone, it doesn't connect. read more

I tried to sell 2 bags of clothes and shoes worth over $100 and they wouldn't take any of the clothes and gave me $17 for the shoes which is an absolute joke. Just give it to good will you're better off helping those less in need read more

My daughter and her friends love this place. It smells like old clothes, but many of these stores do. They like it because they can find popular brand names, vintage and always shoes. Yesterday I took them and they scored hi-top old skool vans, a triangle swimsuit, hi-top converse, a Patagonia jacket, and many colors of cute summer tops. At great prices! read more

This place is a frickin joke!!! I brought in FOUR trash bags full of jeans, nice dress pants, tops, jackets, and tons of shoes, including a laundry basket of shoes. I looked around a little and came back cause I was ready to leave and that was only 10 -20 mins? No way it took that amount of time to look at the ton of stuff I had. I check out and they said 6 dollars!!! Whattttt!!! I laughed out loud. This place is ridiculous. They took a top and a pair of shoes. Should of taken them back and they could had there 6 dollars. I was livid. They knew but I didn't care. I hope this place goes out of business and all these little dumb teenage girls get a real job. Frickin joke. I told the girl I see tons of stuff out on the racks just like the stuff I had. I was told my jeans were washed and faded and my look wasn't mature enough? Wth? Lol it's used jeans!!! Of course they are gonna look at that way. All I seen in there. I also didn't get a sorry or an apology or even an idea what to do with my items. Luckily I had my husband to help me carry my bags. Ridiculous place and I will never shop or bring clothes there ever again. More people deserve my clothes than that place. And I have nice clothes. read more

My husband was just in the West Chester store and waiting for items to be looked at. The lady at the counter was playing on her cell phone so much that it was taking forever. He walked up to the counter and politely asked if she would stop playing on her phone, as he and others were waiting. She went and told her manager, who defended her, and he got kicked out. Since when is playing on your cell phone good policy while working? We will never be shopping their stores again and will tell others to not shop there either. What their employees did was rude and not good customer service. read more

This location had a ton of items... shoes, clothing, coats and sweaters, etc. It was pretty packed and you've really got to search if you want to make a dent in it all. Didn't end up buying anything because it wasn't the best quality and the styles were pretty outdated. read more

This is a pretty typical Plato's Closet. The selection and prices are good and the store is clean and organized. I took some clothes in to sell though and they only took one item and it took 40 mins for them to look through it instead of the 10 mins they said. read more