This long-time classic hardware store is perfect for both hardware and household items…read more Service is knowledgeable and spot-on excellent every time we've come here--they really know their store and the price-to-value is very good! They also have something our little ones LOVE...Rex the Wonder Bear!!! Rex is also a great way for kids to use their manners. By asking politely if they can pet Rex, they can feel his thick fur and imagine what it's like to be a polar bear. After that, if they ask politely, they can have a lollipop from the service counter staff. Never thought I'd say a hardware store was fun for kids, but Ace Hardware really is! Decent block parking available.

Excellent neighborhood hardware store, with many diverse items in stock. It's my first stop for…read morehousehold goods, just down the block.

The Cotati Oaks folks are fantastic! They always have the…read morebest advice and great customer service. I've been shopping here for years and highly recommend you do too!

Voted Best in Sonoma county Year after year these guys stay…read moreconsistent with their amazing customers service. Thank you for being a trusted business for so many decades.

My husband and I have been shopping here for years. It is a decent size store and the layout makes…read moreit easy to find what you need. We have purchased wood, pavers, a shower door, and plants just to name a few. There is also a nice garden center with quality plants. We recently purchased a rose tree and plan to buy more fruit trees soon. The staff has always been nice and helpful. The store is inside a shopping center with sufficient parking.

I have been happy doing business here; you can find most anything you'd want. But today I went to…read morea return a Dorcy rechargeable flashlight that I couldn't recharge after less than 2 months of use; it was the second defective one I'd had, but I hadn't thought to return the first. The clerk at the Exchange counter was quite rude and blamed me for not plugging it in properly. He did eventually give me a refund, but it made me think twice about buying anything that I might have to return.

I needed a couple 6' steel posts (with a rusty patina) for a custom gate. I found just what I…read moreneeded. I also found a couple other pieces of metal which they cut and delivered to my truck in about 10 minutes. In addition, I was able get metal pieces fabricated. Service was exellent. Andre'

Great family owned business. Everyone is always so friendly and welcoming, especially the lady who…read moreworks the front counter. The rust store is awesome and has many cool items! We always choose Maselli's!

Kevin was very helpful and Store is way nicer than others…read more Well Stocked and Clean. This is my new go to Harbor!

100% the nicest harbor freight i have been inside. The employees are very helpful and friendly and…read morethe tools are cheap, what more can ya ask for. I have returned items and have never been questioned or charged a restocking fee like some of the other reviewer's (who i feel for). So i'm not sure if they have eased up on their return policy, but i've never had a hard time returning anything.

we had an EXCELLENT experience at Lowe's in Cotati! we are remodeling two bathrooms and it is…read moreamazing how organized this store is and how friendly everyone is. We first worked with Drew and he was the "paint guy" and then we worked with Jacob in the tile section. Both couldn't have been nicer! they answered all of our questions and they were very patient. Jacob made a special order and that went amazingly well. These days, customer service is dead, but it is alive and well at Lowe's in Cotati.

I wasted 45 minutes trying to order $30 worth of soil amendments for delivery this morning. Free…read moredelivery was promised, but not obtainable despite all that time trying to solve the problem through their AI, Mylow, which was worthless. Not sure I can leave less than one star, but I would.

I bought 8 roses from them. Very rare variety and looks healthy, plus the price is nice!read more

Wilco is a great alternative to Lowes and Home Depot. In my locality, Lowes has gone downhill in…read moreterms of merchandise and service, especially their garden dept. Sure, California may be experiencing drought, but if you have a garden section, guess what? You need to water your plants. Lowes has started skipping that step but wouldn't dream of knocking a penny off plants that are already in distress when purchased. Home Depot does a slightly better job, but only by a nose. Shopping at Home Depot is generally unpleasant because the stores are, well, warehouses. Wilco has a much smaller garden section, but they tend what they have. They also intermix some unusual or unique plants with common ones which gives the feeling of shopping in a small nursery. Finally, their prices are better than either Lowes or HD. In addition, Wilco is the place to get bird seed for your outdoor birders like me. Lowes has rats they can't control so they quit carrying seed. HD went to tubs, but they don't have the variety that Wilco has. My only issue with Wilco is its sale of live chicks. I get it. Its a farm store. I disapprove but I get it.

We bought 5 gallons of exterior paint but the color ended up not quite matching our house's…read moreoriginal color. Brought back the paint to see if they could help us alt it to match it better. (From lighter yellow to a darker yellow) The employee said he couldn't do anything with the color then grabbed our 5 gallon and pushed it to the back of the store, which made us think we could exchange it for something. Then he matched a brand new gallon of paint with the requested color. Not until we were asked whether we still wanted to keep the original 5 gallon of paint did we realize that they couldn't be returned or credited. As costumers, we should have asked whether it can be returned up front. But the "grabbing away without telling us the return policy" behavior was really confusing. We ended up buying the rest of the paint for our house project from a different retailer in town. Just for people's future reference, other stores at least offer to try to make your unsatisfied paint brighter or darker.

Drove down from my home in Santa Rosa (used to live in Petaluma) to get some paint chips/samples on…read morea Sunday. Had horrible experience with my local Benjamin Moore store, so was braced. WOW! The customer service here knocked my socks off! Met James, who was kind, professional, knowledgeable and extremely helpful! He was patient, answered my questions and made good suggestions. Although I live in Santa Rosa, I'll come to these guys with my projects! Their customer service is stellar!

I will continue to use Petalumens Lighting for repair work on my…read moreresidential lighting needs. They are very reasonably priced and professional in person and on the phone.

They repaired a an old floor lamp - replaced the cord. We had called it in, dropped it off, and…read morepicked it up - all within a few weeks. We even exchanged e-mails. This was during the pandemic so we appreciated all of their efforts to stay in touch and the lamp? Well it is working just fine and the price was just right. Nice local business that will get ours again and again.

Stopped by looking for an obscure plastic connector that broke in my old moen faucet. These guys…read morehad it in stock. The staff was super friendly and helpful to look up the model of my faucet (which I did not know) and to make sure that the part would fit. They easily saved me $150 plus labor to replace the whole faucet. Fun fact, they use a large noisy dot matrix printer to print up receipts. Hadnt seen one of those in years, and it made me chuckle.

I needed a part for my faucet after a move. Just wanted to say the dude there was so friendly and…read morehelpful I had to mention this on yelp. If you need ANYTHING related to plumbing from toilets and faucets to water filters and gas pipe fittings they have it. Made my day