Phoebe was a 15+ month old Pit. They took such good care of her. They helped to expended her life…read more She was happy, active and alert till the end. They helped her when she needed it, gave us great information and made her last days the best. Thank you

Amazing and caring place that took their time and dedication to my pet's and my needs. Was…read morescheduled to get my dog spayed at a different place but after meeting Mellisa I changed the appointment to Mountainwood; and am extremely pleased I did. They gave me reasonable options for post surgery care and help me make perfect sense of my pets needs. I will be making this place my GoTo for my girls health needs. Thank you so much for everything you guys did!

Took my dog into get her paw checked out as she was limping and we saw Dr. G on short notice. She…read moretook incredible care of my dog and was so caring. It was such a pleasant visit and she figured out what was going on. Thank you!

My dog stayed there for 5 days, probably stepped on her poop because it was all over my clothes,…read moreshe smelled so bad. I don't think they cleaned her cage regularly. I am so disappointed with the care of my dog. I don't recommend you leave your dog here. I don't believe they get good care here. To see so much poop in my dogs coat was disgusting and to come home and have your clean clothes you wore to pick my dog up smeared with poop was just so wrong and gross.

I used this veterinarian in the Fort Collins office three times. The first time was OK except they…read morewanted payment when you booked the appointment. That was a red flag number one. The second appointment went OK but they made me wait over 20 minutes past my appointment time. Red flag number two. They do sell your personal information so you get bombarded with offers that you don't want or need. Red flag number three. I called in a prescription and six days later after making two additional calls they said they were working on it. Red flag number four. I would not use this veterinarian and I cannot endorse this veterinarian. There are too many good ones out there.

I've been looking for a great vet clinic in Berthoud for my two fur kiddos that isn't insanely…read moreoverly priced with a kind and genuine staff that truly care for my pups. I'm so happy I found this place! It was recommended by my neighbors, and was welcoming and clean upon arrival. My vet and the staff were attentive, patient and gentle with my oldest pup, Rosie. Rosie is very timid and requires a calm and kind hand, and the staff was more than willing to accommodate. Definitely recommend this place!

Everyone I encountered here from the front desk to the vet techs and the Veterinarian were really…read morekind and knowledgable. They were able to locate my past veterinary records before I came in for my first visit with them. I would recommend coming here with your pet. Rates are reasonable.

Very convenient location. Was able to schedule and have my new pup seen in just a couple days…read more Very nice folks!

Professional, knowledgeable, helpful and compassionate. The quintessential place for animal care.read more

I'm very proud to be the first to review Windsor Veterinary Clinic. I've heard of Dr. Robin for…read moreyears, but not until we had a complex pain case in our Great Dane did we visit her (a 2 hr. drive for us). She is amazing. A veterinarian who has taken the time to learn specialties in so many things and have the most leading edge equipment you can rest assured you are getting leading edge treatment here. After neuro surgeons, and MRI's etc. orthopedic surgeons (who immediately want to operate both her shoulders) all evaluated my Dane, Dr. Robin diagnosed her and worked with us over the phone to get just the right dose of meds. The problem was NOT surgical and not expensive to treat. We saved thousands by seeing Dr. Downing and now our girl is pretty much pain free. I have sent several friends to Dr. Downing and they have all had the same experience. I would say if you are anywhere in Colorado and have a complex case and you are looking for a second opinion, Dr. Robin is the person you should see. www.windsorvet.com

They took great care of our elderly cat when we discovered him in distress late at night…read more It's reassuring to know you have a good place to go in an emergency.

DON'T BRING YOUR PET HERE! GASLIGHTING a mourning pet parent…read moreto hide your vet tech's incompetence is next level evil. When the travel vet came to put him to sleep last night, it was very obvious that those black marks are bleeding wounds developing scabs where his nipples should be.

I took my senior cat in because he had a runny nose and I wanted to get some blood work done as he…read morewas not doing well. They took him for his check up and to draw the blood then brought him back to me. They suggested a certain antibiotic for his runny nose without checking first to see if he actually had an infection. I knew that that antibiotic had a high rate of side effects and I didn't want to take any unneeded risks for my senior cat. I have had other cats in the past that have been injured and nearly died from medications and have been cautious ever since. They switched to a milder more common antibiotic. After that, 4 of the veterinarians/assistants stood by the door of the room I was in and told me they would not continue our appointment because I did not disclose any vaccine information. I was not there to get any vaccines and would not subject my senior that is an indoor only cat to any unneeded injections. As I said before, I had a young cat that nearly died after his injection. I went home with my ailing senior boy. He ended up getting over his runny nose without any antibiotics. 4 months later, my poor boy had declined more and I didn't know where I was going to take him as I didn't want to deal with the unnecessary bullying. I just wanted to help my senior boy be comfortable. I looked online for a more holistic vet and took him to a Windsor clinic. I believe it was North Star. They were so compassionate and caring for my boy. They did blood work and told me he was in stage 4 kidney failure! Highland Hills Veterinary Clinic never told me that! I was in tears and disbelief that they would put profits over patients. The oath to first do no harm ... especially to our pets. I thanked all those at the north star clinic that day for their empathy and compassion. My sweet boy passed away 4 weeks later. I called Highland Hills to ask them why I was never told that my boy was in kidney failure. I talked to the receptionist each time and she said I would be receiving a call from the owner, which I never did. The last time I called she said I would receive an e-mail, which I didn't. Then she said she would send it in the mail. There should never be an excuse for poor care from a vet that we put our trust in to care for our animals. If we pay for an appointment they are working for us. Their skewed opinions don't matter. Main stream medical/veterinary should not be the only option as their are many injured people and pets from side effects. I know because I have injured family members. There are many natural options that cause no side effects and should be the first option especially for the pet parent that chooses this method. The corporate buy out of our veterinary clinics and schools by Mars Candy is a profit over patient model. It has priced care out of reach for many. It promotes dry kibble which is made my the same company and promoted by the vet clinics, which causes dehydration, tooth decay and dental disease, is high in carbs promoting diabetes, kidney failure, etc. This is all for profit. I pray that some day they will get back to the basics of real care and compassion for our pets.

I'm visiting from another state and my cat needed to be looked at. They got her in same day, took…read moreexcellent care of her, and were clear about cost, options, and care plan. When I walked in I appreciated they have a dog entrance and waiting area separate from the cat and small animal entrance and area. The place was spotlessly clean, and the staff friendly. I would bring my cat here again if I was in the area.

The first visit started out bad. I'd made an appointment as a new customer a few hours earlier and…read moreit was not posted in their schedule. So, I sat their for 20 minutes before anyone noticed me and my little dog. The appointment was good, and I've returned since with good results. Whoever messed up when I made the appointment must have had a bad day. But the care is good!

Awesome pet clinic! The staff is welcoming, warm and friendly! I would definitely recommend.read more

They always treat my Daisy as a little star. When we drive up she starts crying as she loves them…read moreall and can't wait til she sees them. So far only well care has been needed.

Dr. Carter and his staff are amazing, truly. Among the best experiences we've had anywhere!read more

I took my new puppy to Dr. Rowe and he said she had a heart murmur and sent me to a specialist. I…read morewas devastated. Less than two weeks later the specialist ran several tests and didn't find any evidence of a heart murmur, but said that in a new puppy it may have closed up in the interim since my appt with Dr. Rowe. Whew! A couple months later, Dr. Rowe said he could still hear the heart murmur. Since then I always feel a little anxious about her health. Dr Rowe's practice was growing rapidly, and every time I took my dogs back for their appointments and shots it was frustrating to get a different vet every time. Then during Covid when I scheduled an appointment for one of my dog's as part of an very expensive annual healthcare package, they told me I had to wait in the car and they would come out and get the dog. When I protested that It was below freezing outside, and both the coffee shop next-door and the grocery store with a coffee shop next-door, would let me sit inside with a mask, Dr Rowe responded with the most emotionally overwrought, condescending, arrogant and unprofessional tirade I have ever heard from any professional - ever. I changed vets immediately and am so much happier with the vet I have now. I seriously doubt that my little girl ever did have a heart murmur.