After waiting several weeks to get seen, which is expected. I had a full exam with a travel…read moredentist. She and the tech were wonderful. She then left the practice unexpectedly and my follow up procedures were canceled. We were able to reschedule with Dr. Hines. On the morning of I notified the office right away that I was sick all night and had an elevated temp. I was told not to come in. I then called to reschedule when feeling better and was told I could not schedule my procedures because Dr. Hines considered my illness a no show. Very disappointed on the lack of empathy and rudeness of the associate when I was explaining as she was not the associate who handled the call. Very disappointed in the Dr who allows his patients to suffer and basically punish someone for being sick. When I said I would have to go elsewhere for care as I am in pain, his associate stated "okay, good". So professional, so caring. Just disappointing.

From the owner: At True North Dental we've taken two great dental practices and combined them into something even…read morebetter. Our goal is to help our patients understand what modern dentistry has to offer and to use that knowledge to decide what treatment is right for them. We are dedicated to creating a strong, trusting relationship with our patients that lasts for years to come.

This place is just horrible. Go anywhere else. The dentists never look at patients notes. The staff…read moreis kind of rude and they keep making you sign off the wall stuff that is incorrect. They are just awful.

The staff here is excellent, they are very personable and customer service is top notch. They have…read morealot of newer equipment including a neat digital x-ray technology that shows your x-rays instantly on the computer screen. They also have another instrument called a diagnodent which is a laser that they put on your tooth to determine tooth decay that might not show up on the x-ray. I did not like the fact that they have to set up a consultation visit before the actual cleaning that took about 4 hours out of my day and seemed like a way to get extra money out of me. Alright now why the 2-star review, well I understand that the economy is bad but they tried to tell me I needed 4 fillings and I had NO cavities! Because there might be the chance that I can get a filling in this spot because it is starting to show signs of tooth decay....needless to say I will be getting a second opinion.

When caring for my 92 year old mother, they to excellent and exceptional care of her.. they were…read moregreat with her considering her hearing and wishes.. I highly recommend them.

I had my first visit to Gentle Touch. The friendly way I was welcomed felt sincere. The intake was…read morequick and efficient. I was guided to the treatment space. Everything looked clean, and the design of the place was warm and not intimidating. Emily Plumadore, the friendly hygienist, explained calmly what was going to happen. The taking of X-rays went fast (additionally, the equipment used was new and definitely seemed the latest). The cleaning was painless, with Emily regularly checking in on me to see that everything was OK. Dr. Maria Szmigiel, a warm and friendly professional, introduced herself. We talked about things just to get to know each other. What really stood out to me was that Dr. Szmigiel asked Emily, the hygienist, for her findings, thereby showing that she trusted Emily's professional input. Following her examination, Dr. Szmigiel patiently shared her findings with me, outlining potential treatment options. I never felt that I was "pushed" to accept an expensive treatment, something I have experienced often with dentists. I felt that Dr. Szmigiel accepted and respected my "conservative" approach to treatment. Nevertheless, I place my trust in her when necessary. Upon check-out, I observed that the clinic's administrative system, including finances, demonstrated a focus on supporting the patient, not just the clinic. All in all: a very positive experience...and this for "going-to-the-DENTIST"!

I have yet to have a positive experience here. Both crowns they did for me lasted less than 4…read moreyears. When I had one replaced earlier this year, it was such a bad fit I couldn't even close my teeth together and it hurt if I bit down. The dentist blew me off, saying "some discomfort is normal" until I was sobbing, then decided to check the bite and low & behold it needed a ton of adjustment. I complained for the past year about a tooth where food was getting stuck between it and my gums. They told me "make sure to floss" - thanks, I do. Said tooth finally chipped and they told me there's a big cavity. Really? Why didn't you find it at any of my previous appointments where I complained about it and had x rays done? Of course it took them 3 weeks after it chipped to even see me to tell me that. And they didn't even schedule me an appointment where they could do anything about it because they had too many other people scheduled at that time. What? What was even the purpose of this appointment then? They told me to come back another day then promptly cancelled my appointment even though I responded yes to their email confirmation. Apparently it's policy now that they need phone confirmation, but no one bothered to communicate that to me, and I work a job where I can't have a phone on me all day, so of course I missed the call when they tried to let me know an hour and a half before the deadline to confirm. I am done here. I would rather drive two hours to get to another in-network dentist than waste any more time or money here. UPDATE: They did give me my appointment time back last minute. I couldn't make it on time (I work far away), and they still saw me even though I was an hour late. And FWIW, the dentist I saw today was very considerate towards me compared to the one I saw in January. Unfortunately, part of the way their office works is you don't get a say in which dentist you see.

Dr. Adam Belmadani aspen plattsburg ny botched oral surgery by deciding on own to change treatment…read moreplan. He wanted to use partials( cheap costumish things with protruding sharp wires) leading me to believe that he cared more about $ than patients. He left in decayed teeth( he said they were ok) to use as anchors( fail!). I have been in pain for most of 10 mo since that horrific day. He should not be allowed to touch patients( i have reported to opd and am suing)

This dental office was completely unorganized and unreliable. The doctor made me wait 45 minutes…read morejust for a check up, because he was too busy talking to friends outside the window in the parking lot. I will never be back here again and I will not recommend this office to anyone!

From the owner: Led by Plattsburgh implant dentist Kurt W. Kline, DMD, Implant Dental offers oral surgery, dental…read moreimplants, bone grafting procedures, aesthetic dentistry, & more. Our practice provides the highest quality implant dental care available, offering meticulous, uncompromising, personalized service in order to help patients who suffer with missing teeth return to optimal comfort, aesthetics, speech, function, confidence and health. From the moment you enter our practice your well-being is our top priority. Dr. Kline and his team have training, skills and experience to help you achieve a superior result. Contact our implant dentistry office today to schedule a consultation and learn more!

Had a tooth extracted by a bootleg oral surgeon and now he left a bone protruding out and im in…read morepain and they wont let me see him for another 6 weeks. Do not to go the place.

Went to get a cavity filling, I have a true phobia for dentist. They added this numbing pigment on…read moremy teeth and injected me with more numbing. The dentist started to do his job by drilling and I felt it. I asked him nicely can you inject me a little more numbing I feel it. He stabbed me with the needle and the assistant just watched and felt so bad. He did a terrible rough and aggressive job and the assistant kept holding my hand seeing how he was wrong. He finished gave me water and left and the assistant told me, don't worry you won't see him again I'll switch you to a female doctor who usually treats children and when I tell you she did an amazing job she did incredible. I thank the assistant who prioritize my needs!!!

Always seems to want to add something new to your regular cleaning…read more which will add $$$ to your bill almost 30 years of going there , Not the same practice it use to be Time to look for New

Couldn't have asked for better service !!!! NO ONE dislikes going to the dentist more than me ! Yet…read morewithin minutes of my first appointment there I felt extremely comfortable with the staff. They made going to the dentist a much easier place to go to. HIGHLY RECOMMEND !

Absolutely the best dental office.Dr.Graves and her entire staff are kind,caring and professional…read more For a very apprehensive patient Champlain Smiles is the place to go.You are always seen on time and never rushed when you have questions about your care.

Very professional group. I feel very comfortable with the job they do keeping my teeth healthy…read more Would not go anywhere else.

I've been going to this dentist forever! Excellent care, comfortable atmosphere, and…read morefriendly/helpful staff!