Chris is undoubtedly the last honest mechanic in Plattsburgh. The shop owner is always courteous…read moreand extremely knowledgeable and has never taken advantage of myself or anyone that I know. I wouldnt hesitate to refer anyone to chris.

Parrottes' garage/auto repair is by far the best. You will not find anyone/any place more honest…read moreand accomodating. You never have to wonder if he did the job right or if he overcharged you. He's honest, explains things and charges accordingly. I would never question any work that he has done on my vehicle. I've been using Chris Parrotte's services for several years and highly recommend him.

Austin at Vertigo saved my day! I was traveling and had blown a brake line and needed to make it…read moreback to NYC that day. I first took my car to a chain mechanic who took 2 hours to quote me over $1200 and said it would take the whole day. My mechanic in NJ said that was a rip off and to try and find another place. I called probably over 25 places and each place was either booked or said they couldn't fix a Mercedes brake line. Finally I called Vertigo (I was hesitant because the name didn't seem like an auto shop) but thankfully I did because Austin was not only super polite and knowledgeable; he was able to get me in immediately and have it fixed in no time for under $250! A fraction of what I was quoted at the other place! I'm so grateful to have found this place!!! Highly recommend!

AWFUL experience: I was recommended to Vertigo, they seemed like professionals but clearly not…read more Had a lift and tires put on my Jeep and dropped it off for a whole week. Apparently some retired CO that does auto body for them was responsible for the RIGHT side disaster install... Maybe he should just stick to Bondo and painting. Read below: 1) They installed sway bar end links incorrectly which caused a tear in my RIGHT front Axel CV boot. - Male Secretary behind counter said Jeep came in like that and they didn't want to take responsibility for the tear. Luckily I was able to get a one time goodwill repair at dealer. It was clearly obvious they caused it because the dealer re-installed the end link correctly so it didn't happen again. -The day I picked it up it was clunking in front end bec RIGHT strut was not installed correctly. A test drive before I picked up would have resolved this issue ?!? 2) Two days after initial pickup the RIGHT brake caliper fell off and locked up the rear wheel. Owner had to tow Jeep in the middle of the night to shop and fix next day 3) They broke RIGHT side ABS sensor which they somehow were honest about, I didn't have 4WD or ABS in the snow for two weeks, I had to follow up myself for that repair to get done. 4) Finally when I picked up for the last time I realized there was overspray on my windows from when they painted window trim. - Idiot secretary behind counter had the audacity to tell me its normal from outside diesel exhaust (Jeep is not diesel) and it was not from overspray !!!! - I guess he couldn't take the 10min to scrape it off with a razor blade after the hack job they performed and $3k I spent. 5) After all this they didn't even recommend initially or offer to despite all the ISSUES to do a wheel alignment as my brand new tires worn uneven at 50k miles and needed replacement, rotations were done every oil change... SAVE THE HEADACHE, GO ELSEWHERE.

This place is terrible. Mechanic called me.a liar. Brought truck in for a compressor change, told…read morehim I bought freon to check if it was low, but pressure was too high and I did not use any. He said because I used leak detecting freon, my.whole system.needed to be replaced, charged me $106 dollars for looking at the truck and would not work on truck. Meanwhile, another shop replaced the compressor and ac is working. Don't ever go here the mechanic is lazy, and an idiot.

After reading several reviews it became apparent there is a theme which is credible. this guy takes…read morethe work, then tells you to "junk" the car. as if people can just do that, as if its like going and getting milk. Its insulting for sure. I brought my car there to have a caliper replaced and a wheel bearing, something like that. this particular model of car required the whole assembly to come apart. I also asked he install a new shock since it was all apart. just like anything else if you have a big job you do what you can afford as a preventive maintenance kind of thing. This guy charged me the time it would have taken to do the job and more, as if that's all he was doing. over 200 dollars to replace a strut; the whole assembly, including the strut, had to come apart to do the other work. i provided the strut. I am not a mechanic, but i know as fact it took him 2o min tops to place the strut in the machine to swap the coil spring. I felt ripped off. Maybe he does stuff like this because he doesnt want you back? rapes you, tell you to get rid of your junk? I will never return, and always tell anyone when it comes up, like yelping. those college kids who said he called their cars "junk", its true because he said it to me.

Can't say enough good things about this shop. I was in town visiting when I noticed that my car…read moredeveloped a concerning thumping, and knew I needed to get it fixed before I made the 300+ mile trek back to Boston. Despite being the day after Thanksgiving, not having an appt, and being one of their busier days, they still managed to get me in. No hard sell, great work, and gave me an incredible deal. Thanks to them not only did I make it home in time, and got my car fixed, it's running like new. If you're ever in the area and need a great shop, this is the place!

I called this business to schedule an inspection on 12/22 after registering my car at the DMV after…read morewhich I had ten days to have my car inspected. I was given an appointment for 12/26 at 12:30. Upon arrival the person behind the counter told my husband that they couldn't inspect our vehicle because they didn't have any December inspection stickers. Not only did they not attempt to contact us to cancel our appointment, but the guy was completely unapologetic and stated that we must have scheduled online (which is untrue and should not make a difference as they could clearly see our appointment was for an inspection and did not call to cancel). I will never give this place my business again and encourage others to take this story into account before they do.

I love G & G and would never consider going to another shop for my auto needs. Brandon and Dan are…read moreexceptional. I've never had to wait more than a couple of days for an appointment, and I'm sure if it was an emergency, they'd find a way to fit me in. The staff is ridiculously friendly given how busy they are, and they always take the time to explain everything to me. I've been going there for over 20 years, and have never had one complaint. Thanks, G & G!

They always offer great service that you can trust which is huge given some of the jokers out there…read moreprice gouging or ripping off unknowing customers. G&G just does good work and they stand by every car they service.

Small, home town independents business who knows you by name and cares about your situation. I can…read moredrop my car off and tell them to just do whatever needs to be done and know I need not worry or question them. They have been so helpful to me and I am very glad I met them.

Looking to get undercoating done on my car so I look online and see Flick's has very high reviews…read moreso I call then number listed online. A message comes on saying no mailbox has been set up for this number so no message can be left. What kind of a business doesn't have a phone set up correctly? So, I didn't stop there as the reviews were very high. I stop by the location listed online and the front door says "For employees only" So I knock and no reply. I look in and don't see any activity. This is around 1:30 PM on a Tuesday afternoon. I walk around the building and can not find an entrance for customers. I get back home and check and online it is listed as open. Not sure what is going on but it didn't look welcoming at all. Makes me wonder what is going on?

Staff was very nice and friendly. They either need to get…read morebetter trained staff or get their equipment calibrated: Brought my new vehicle there with less than 10k miles to get the original tires swapped out with some brand new snow tires. After about 5 minutes of driving I could tell something wasn't right with the balance of them. When I came in for a follow up appt. to have them check the balance, the lady told me that they would re-balance them but they doubt that would fix any problems and tried to get me to schedule yet another visit so that a mechanic could diagnose what else was wrong with the vehicle for 2-3 hrs. There was nothing wrong with my vehicle... When they re-balanced the tires I asked what they found and they responded that they didn't even check the existing balance. They just blindly stripped all the weights and balanced them again. This time the vehicle drove even worse than the first time. When I brought the vehicle to another shop and explained the issue they threw the existing wheels w/ weights on their balancer and laughed. The guys at Warren tire didn't even get it close. Once the balance was corrected by the second shop the vehicle drove great. The other funny part of my experience was when I dropped the vehicle off for the follow-up visit, they told me that it would be atleast a few hours until they could get to it. This didn't bother me at all except for the fact that 4 of their techs were standing around behind the service desk chatting with each other and not getting any work done for the entire 20 minutes I was there dropping the vehicle off. I was appreciative that Warren Tire was able to get me in for my tire change quicker than any other shop around was, but if I knew it wasn't going to be done right the first time and would require 2 more shop visits I would have just waited a few more weeks.

Ive had good experiences here, but i have had bad ones as well. Most recently it was over an…read moreinspection. Failed for a crack in the headlight. still functional, still worked and definitely one of those things you ignore , let slide, use your judgement. Ive had my vehicle inspected 3 times since, same headlight. Maybe the tech is a bitter person who doesn't like his job, maybe hes under pressure to make things happen. whatever the case is, I wont return. this had me driving around for a week with no sticker. its a shame, its so close by. and like I said I have has some good experiences. they stay busy. but they are also costly. I like my mechanic now; independent business owner/operator who I trust. same person every time and nobody to answer to. I take it in and it wont pass, he isnt going to take the sticker off and put me in a bad spot. Bigger garages, its mostly always bad experience. bigger place, and yet still cant get in. so I say if you cant trust them, cant get in, and they cost more, why the hell go there?