Both the service and the equipment were EXCELLENT. I bought the True Fitness ES900 Upright Bike…read more Company gave me a HUGE discount. I didn't even know there was a discount! This bike is TOP GRADE gym quality. And quiet as hell. Been using it 90 minutes a day for the last two months. Addicted! Service was excellent. The guys arrived on time (given the traffic), had the bike already setup for me, removed the plastic, had me sign something, and wished me a great day. Pre-service calls and messages I made (before I bought equipment) were also all answered promptly and thoroughly (took me months to make the move to purchase this bike). Couldn't ask for a better bike or for better service. Looking forward to working with this company. Recommend 100%.

I bought an exercise bike and elliptical from exercise and leisure equipment and I have never been…read moremore fit. I feel like I'm going to the gym. Service was great, delivery was terrific. I only have good things to say. I'm looking forward to buying a treadmill next. Even though it costs a little money to buy this equipment, in the long run It's worth the prevention of dementia and cardiac disease, because if you don't have your health, you don't have anything.

I had a very frustrating and disappointing experience at the Play It Again Sports on April 6, 2026…read more I purchased an Odyssey putter for $130, used a $57 store credit, and paid the remaining $82.29 on my Mastercard. When I returned the putter because I wasn't satisfied, the refund process made absolutely no sense. I was only refunded $12.24, then charged $70.05 for two other clubs, and told I still had a $57 store credit remaining. When I asked for clarification, I was simply told "that's just the way it is," with no real explanation. Because of this, I felt forced to pick out additional clubs just to use the credit--something I did not originally intend to do. The whole situation made me feel like I was being treated as if I were trying to scam the store, when all I wanted was a straightforward return based on the store's policy. To make matters worse, one of the older employees took a phone call in the middle of my transaction and aggressively pounded on the keyboard, acting like I was an inconvenience. The level of customer service was unprofessional and disrespectful. What's especially disappointing is that just one week ago, I had an excellent experience at the Play It Again Sports Springdale location, where the staff was professional, helpful, and handled both a purchase and return with no issues at all. Based on this experience, I will not be returning to the Red Bank Road location.

My husband insisted on coming here while on vacation because it brought him nostalgia. It was…read morerather full in the store even with only one other group of customers because of all the products. My husband enjoyed himself more than I did but I did enjoy looking around at all the options. My husband ended up purchasing his first disc golf disc, which is was extremely excited about especially since it was reasonably priced. The employee was friendly and offered to help with anything we needed. We're definitely glad we stopped in.

Barbi went on a bit of a spending "Spri" and picked up some of these…read more The packaging is exciting and appealing, especially to someone like Barbi, and for the price she found that they were actually pretty good and durable. There are better out there, and it wasn't perfect or perfectly comfortable, but it was better than you'd expect at this price, and the packaging is special.

We went to buy new shoes and I asked for a specific pair of shoes to an employee. He took some time…read moreto get the pair but eventually came back. He managed to get them but it didn't fit me so I asked for another pair but he had already left to help someone else out. I waited for a while but they kept ignoring me. In fact, an assistant was walking when I asked to switch sizes, but he looked at me and went right past me. It took so long just for another assistant to finally help me, but they didn't have the size I wanted nor the color. So we left disappointed and went to shoe carnival

The service is amazing! A special shout out to Julia who was my cashier and was very welcoming and…read morealways smiling! She was very polite and super nice!

I am a huge fan of the Play it Again Sports franchise. I love that there is a mix of used and new…read moregear. Children want to try so many different sports. Purchasing of all the equipment can really add up. It is nice to have somewhere to go, and have a choice between new and used gear. Used selection is ever changing. We found one of the items we were looking for in both new and used. We did not find the other item. The guy at the register suggested checking out another Play it Again store. He was the same associate who greeted us, and asked us what we were looking for when we entered. On our visit, this location was well stocked on weights, and equipment for Spring sports. There were still some Winter sporting goods available. There were even quite a few snowboards.

Great location. Clean, convenient and staff was extremely helpful. Great selection of merchandise…read more Will definitely make this my first go to for any sports equipment.

The classes are so fun, and very challenging! Instructors are warm and friendly. I love the classes…read moreand studio! I wanted to caution on the cancellation policy. I had an emergency happen within the hour of my class, which made it physically impossible for me to get to the class on time. I called 3 times and texted all prior to class start time, and I was told 10 hours after class time that they'd make an exception this time, but if it happened again the policy would be enforced (I'd lose my class credit and get charged $25). This upset me, because I couldn't help that there was an emergency (and I was sad, I wanted to be in the class myself!). Maybe at least if you could submit proof of the situation, that would be a better alternative. If you are paying this much for a membership or classes, I would hope for a little grace when life's emergencies inevitably happen.

Emily wouldn't let me join a 12pm class due to a '2 minute policy' when I arrived at 12:03pm…read more Ubered across town, paid for class, and had to Uber right back. Throwing away a paying customer over 60 seconds is truly disappointing. That said, my previous classes with Cambrie and Cadi were great and I had no issues. I guess it's up to the trainer's discretion.

When my husband and I finally decided to make the leap and get an elliptical we stopped by here…read morefirst. It was Saturday at 4:30 and with them closing in half an hour we quickly tried out their equipment and left to check out some of the cheaper sporting goods stores. We were very disappointed in the competitions selection along with their upkeep of the equipment. Also, they weren't even actually cheaper. So first thing Monday I went back to Exercise and Leisure and bought the elliptical of my dreams! They were fast, professional and helped make sure I got the machine right for me. I'm excited to have it delivered and installed in a couple days!

Exercise and Leisure rocks! They only sell high quality stuff, and the staff is super helpful…read more I've worked with Dean on several occasions. He's always been great. I purchased a Bodycraft XpressPro about a year and a half ago, and it's been a great piece of equipment. When my treadmill poops out, I'll definitely go to them for a replacement. I wouldn't even waste my time shopping for fitness equipment anywhere else.

I went in to look for a bat and some rackets and I asked the guy what's the final price of the bats…read moreand the bald guy said " just depends what the market is" proceeds to tell his coworker right next to him "everyone just wants a discount". I asked him what he said, he said " nothing"unpleased with this visit today. If that's how Play It Again Sports employees are treating customers, you've lost my business.

Advertised open till 6 on Sundays but locked doors at 5:10. People in their shopping, they just…read moredidn't want any more customers.