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    Bass Pro Shops

    3.3 (8 reviews)
    Open 9:00 am - 9:00 pm

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    Vance Outdoors

    Vance Outdoors

    4.2(6 reviews)
    2.9 mi

    Very helpful sales people from the front door and throughout the store . Products were reasonably…read morepriced . Great deals . Great service.

    Ordered a Suppressor*******(That was complete with factory thread adapter in a sealed product that…read morevoids the warranty if removed according to the manufacturer)***** and did all of my paperwork etc last Saturday. I got my approval a few days later, so I stopped into the shop to pick it up on 9-11 at 4pm. Waited until 430pm until I was actually helped. Salesman I believe his name is Scott helped me. He took my ID and proceeded to get my item. He returns with my item that was in a ripped-up box sleeve that wasn't like that prior to doing my paperwork. We start the transfer paperwork and open the box. ************Someone did the switcharoo on my FFL item that was registered to me per the ATF. This suppressor had a different serial number and was in my box that had the correct serial number. Salesman proceeds to go look for the item and thought it was in the other box which it was not. Thirty minutes pass and we locate my Suppressor which was in the display case. Upon handing me my item I noticed it was missing something(Thread adapter). I inform the sales guy and we compare the one that wasn't mine to mine. It was factory condition and had the factory adapter. The salesman mentioned that in the past two employees got fired for giving two different customers wrong FFL items. Salesman goes and shows is manager while I am waiting, I hear a metal clang in the back room. Then a few minutes later the manager at the gun counter I think his name is Rick(tall young guy, with long hair) comes out holding the one that wasn't mine and mine. He claimed that they were the exact same and mine was as it was from the factory. I disagreed and had him pull a fresh one from the case (Factory condition with factory thread adapter in it). I told him that's how mine was supposed to be and it wasn't. After some arguing he said that he would include a free adapter with it. *******(Someone in your gun department without my knowledge disassembled my paid for product which is a breach of contract)****** I was reluctant to take the offer and the sales manager pressured me into it saying it was already assigned to me and I had to take it. I told him we could just cancel it and he could refund my money. The salesman mentioned that in the past two employees got fired for giving two different customers wrong FFL items. He assured me that the item was not missing anything, so I took it home. I return the next morning with my item because I was unsure that if it was compromised or not and wanted to just return it. I read on the manufacturer's website that if any suppressor has any alterations, they will not warranty it. An aftermarket thread adapter inside a sealed suppressor that the manufacturer says per the manual owner is not to remove any part of the product for any type of cleaning. I arrived at 9am and asked for the manager, which did not disclose his name, and he came out heated as at first. I explained the whole situation to him, and he proceeds to try to tell me that it is factory and that they are all like that. He pulls three out of the case and shows me.(They are all three missing the thread adapters. These employees are illegally modifying suppressors and selling them to people by removing the thread adapter) I had him pull one from the bottom shelf and guess what it had the factory thread adapter which mine was missing. I told him that I do not feel comfortable even attempting to shoot a gun with my product because it could cause bodily harm if it is missing anything else. We had a heated argument, and he acted like I didn't know anything about suppressors. He pulls a completely different suppressor out and tells me mine and that one is different. I know that because his is a different caliber and model than mine. We argue again, because I told him I want my money back or would even accept store credit. He said no because I took the item last night which was like 15 hours prior under the assumption I had to per the previous management. We argue some more and he retrieves my item and paperwork from the back where he took them to. I show him the owner's manual stating the warranty will be voided per and modifying of the product. He disagreed and said it wasn't for my suppressor, so I scrolled up and showed him my model. He pushes my stuff to me and aggressively says "You have to take it up with corporate". I apologized to him for the issue and expressed my concerns. Told him I know it's not his fault but someone there did something to my product.

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    Vance Outdoors
    Vance Outdoors
    Vance Outdoors

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    3.2(9 reviews)
    6.5 mi
    $$

    SHOUT OUT TO ALEC AT THIS LOCATION! I can say that after spending almost 1 hour on the phone with…read morehim. I've been needing a new bike and could kick myself for not getting it last year, because this year is quarantine and there are no bikes ANYWHERE! (I live in Indianapolis, IN) the bike 2 bikes I was interested in were not avails in store or online within a 100 mile radius from me. I called this location randomly after seeing it on a list of Ohio stores. I got on the phone with Alec and explained my situation. After 3 purchases saying bikes were available here with immediate cancellations/ refunds for "out of inventory" (even though there was inventory to buy lol) he got the reason I was calling to get some help over the phone. When I say this guy went above and beyond, he REALLY went above and beyond. He confirmed that they had the bike I was looking for at their location, but it wasn't the right size frame. He called I think it ended up being 3 different surrounding locations that he knew of that were between him and me. We ended up finding my size at Miamisburg OH and it was already put together (omg yes!). I'm not familiar with this location at all prior and I didn't even purchase the bike from this store, but I wanted it to be known that this location fosters great customer service! THANK YOU SO MUCH!

    I had bean talking to a golf pro here a few times he was very helpful I came in today 2/325 to go…read moreahead and order the set of iron I had been looking at and there was a different pro he was very arrogant and outrightly rude

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    Soccer Village

    Soccer Village

    2.3(26 reviews)
    4.7 mi
    $$

    update: I had a manager reach out and apologize for the communication issues and offered to make…read morethe situation right asap. If you have any issues, good luck trying to resolve it with someone in a timely manner. after repeated phone calls with no answer, and a recording telling me that emails will get a faster reply, I sent an email. No luck. after a couple of days of calling, I finally got through to someone, But the issue wasn't resolved. After quite some time went by, someone reached out via email and offered to help, however I never heard back from them either. Then at some point it got back to the marketing manager that I was unhappy and he called me. Unfortunately, he wasn't all that helpful and seemed to put it back on me and our club for any issue. he told me he would do some checking on things and get back to me, but that didn't happen either. Our prior in store experience wasn't much better. I wouldn't recommend them for anything. I truly hate that our club goes through them for uniforms. I can assure you that the high price you pay isn't for quality or customer service

    Ordered my daughter's club uniforms more than two months ago and still have not received them. I…read morecalled and emailed Soccer Village repeatedly and received no response. I eventually started calling every available number and department until I finally reached an employee. I was then told that the order had not even left their warehouse for customization yet--more than two months after the order was placed. Delays can happen, but taking payment, allowing an order to sit for months, and then being nearly impossible to contact is unacceptable, especially when children need these uniforms for an active soccer season. I would strongly discourage clubs from using Soccer Village for team uniforms based on this experience.

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    Soccer Village
    Soccer Village
    Soccer Village

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    Bass Pro Shops - huntingfishingsupplies - Updated September 2026

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