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    WorldMark La Paloma

    3.7 (37 reviews)

    WorldMark La Paloma Photos

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    Reviews With Photos - WorldMark La Paloma

    Sofa bed mattress in horrible condition
    Diana I.

    Besides having the worst experience with the customer service of the front office and the guards at the gate. This is what we were supposed to sleep on. The conditions of the sofa bed mattress was horrible. I would not recommend at all to stay here. I didn't feel welcomed at all. My family and I will never stay here again.

    Stained towel

    Spent two weeks here via Worldmark Pros + very nice staff and security +on the beach location, beautiful ocean view +on site restaurant w/delicious food +quiet and private location which is great for relaxing and unwinding +fast internet Cons -pull out mattress in living area was extremely dirty and had to be replaced, and the replacement wasn't much better. I'm taking "mysterious brown stains" dirty. The pictures I attached is of the REPLACEMENT mattress. Talk about foul -towels provided not clean, including mysterious brown stains again (super gross) -master bath room also was not cleaned well, including previous guests hair left all over the place -ground landscaping terrible (lots of rocks, makes it hard to walk and carry luggage to room and not a pleasant walk to beach) -No on-site water filter (I believe the worldmark in Cabo has safe drinking water, this location does not) -And the icing on the cake? We found an empty condom box underneath our dresser...that expired in 2017!! Must have been a looooong time since they actually swept and cleaned the room hence all the dust and used condom box Beautiful views but so far my least favorite location. In fact, it's the worst location we've ever been too. Very much the "motel 6" of Worldmark owned units I've been to so far. Worldmark needs to step up their game considering what they are charging people to be owners. I should mention that our party staying in this room came down with some type of TD or stomach bug while here. We initially thought it was from a restaurant but looking at the state of our rooms...chances are we got sick just from sleeping in this dump

    *Parking space-- Booked a 2 bd room sleeps 6. at time of check in they tell you ONLY one vehicle per room is allowed inside secured gate complex. Everyone else in your party must park outside the premises with No security to watch your vehicle. first of all, I don't have a car that fits 8 people. it was NEVER mentioned to me when I booked this room that only ONE car was allowed. I spoke with the gentleman at the front desk and I asked him to show me on paper where it says one vehicle p/room and he couldn't show me ANYTHING.. his exact words were "I don't have to show you anything , I'm telling you it's just one car". Spent at least 20 mins arguing over the vehicle situation and was never shown anything that says one vehicle p/room I had no choice but to park Second vehicle outside the hotel. *GUEST- you are allowed 2 guest to visit you as we were told at check in time.. HOWEVER, My sister and boyfriend were staying at the Rosarito hotel. They came to visit and we're allowed in , no problem. The second time around 6pm they were told by the guard at the gate they couldn't come in because they weren't staying at this hotel.. so I called the front desk they said no, they could not come in. BUT YET, They had already told us it was fine.. and they were allowed in earlier in the day.. I'm confused!!! Do you allow guest YES or NO?!? *Beds- very uncomfortable, blankets felt and had a moist smell to them *Sofa bed- even worse.. so called mattress was very thin, extremely dirty with stains and mildew.. *bathroom towels had brown stains If these are your rules , that's fine HOWEVER update your website with these rules and also mention it to people if booking over the phone, I was NEVER told about the Vehicle situation. Second update your staff about the your rules so that they're all on the same page. Front desk staff said guest allowed and then later said no guest. the guard said No guest. Had I been told about vehicle situation I would have not booked my stay with you or maybe arranged to rent a bigger car to fit us all. You need to take into consideration that People come from all over the place, take the time off work and get away to unwind and disconnect from reality for a few days and all they want to do is have a great time.. not worry or stress about waking up and thinking has my vehicle been stolen or broken into or deal with rude people (staff) We paid good money to stay at this hotel and my stay was nothing but stress and worries.. I chose this hotel because it was gated and had security. However , the fact that I had to leave one car outside the premises was very stressful for me. It's not safe to leave your car unsupervised anywhere in Rosarito so you pay more for your stay, to have security watch your car. I addressed my concerns to the front desk about leaving my vehicle outside the premises and they didn't care about how I felt.. they were rude and not helpful or welcoming. Will not be staying here again.

    Elisa A.

    Rooms are always clean and the whole resort is well maintained! Love that the workers take pride in their work, they keep the place up to date. Everything is very well taken care.

    Master in 322
    Mary H.

    This complex is gated and a part of another condo complex. Older buildings, but they have everything you could need. The twin beds in the second bedroom were a disappointment. If you have kids they can sleep in the living room on they sleeper sofa. The room had a nice view and was above a heated pool and spa. The restaurant was great and Israel, the manager was fantastic! We had a lot of fun there singing karaoke. We will be back!

    On-site are to walk, sit, take in the view of the beach, city, pier, etc.

    Location- great. Decent drive from border and also to other sites in the area. Gated, guarded, and safe. Staff- available 24/7. We ran into car issues and were helped by staff that went above and beyond to help us and make sure we got back to the hotel safely. Proximity to sites- great. Surf sites, downtown a Rosarito and the pier, Puerto Nuevo, wine country/Valle de Guadalupe, Ensenada, etc. Things to do- lots. The beach access on site was great. You can lay out in the sun, swim, surf, walk down to the pier, etc. there are also pools, tennis courts, etc. on site. We did! Food- great food in the area, and I didn't try the restaurant on site but I've tried the same one at the Cabo location and it was great. Stores- grocery store near by, as well as a doctor, pharmacy, gas station, etc. Rooms- clean, comfortable (sleep very well), spacious, and we definitely made use of the kitchen and grill, as well as the patio.

    The outdated vent over the shower area.
    Mirna C.

    We stayed here 3/7/15-3/9/15. I am interested in investing into a timeshare and my friend has a timeshare so she wanted to help me make up my mind by giving me a first hand experience; therefore, she invited myself and my partner as her guest to this resort. The staff is friendly and accommodating. The property is very well gated and patrolled, this I truly appreciate, as it made me feel very safe. The rooms and entire property are clean and well stocked with dishes and pots; however, my main complaints are: (1) the restrooms are SMALL and have no air circulation so it gets HOT. There are what appear to be air conditioner boxes outside the bathroom that connect into the inside of the bathroom, but the air doesn't cool the bathroom at all and the apparatus is ridiculously LOUD. Very outdated. (2) My biggest complaint is that there is no wifi in the bedrooms. You have to be in the lobby to have access to the wifi. Wifi access when vacationing is a must, specially when in another country because many times phone signals are weak and wifi helps many of us stay in contact with our families. (3) there was only 1 package of coffee for the coffeemaker and we were staying three days. When my friend went to ask for coffee they told her she had to buy extras. This she explained is a new practice since it used to be that they would place coffee, creamer and sugars out for the amount of days you were staying and/or you could get extras for free before. Honestly, the way these timeshares are priced, I figure the least they could do is provide complimentary coffee. Oh well. Overall, we had a nice stay. I truly enjoyed being able to go out to the beach at 6am and feel very safe, but the overall experience wasn't enough to convince me that this is the timeshare I want to invest my hard earned money into.

    Tonya S.

    This place is beautiful. Came for family vacation. Grounds are clean and well kept. I don't care for the cobble stone streets. My mom uses a walker and I was afraid she would fall. The rooms are spacious and beautiful. Worldmark has only a portion of the rooms there. Some are privately owned. Everyone is friendly. Except office staff. Did not get a good vibe from her. My grandson could've lived in the pools. Rarely went to the beach. Just for evening walks. Lots of great places to eat locally. Even the restaurant, Mama Mia's is great. Beds too soft for me. On the negative, rooms near the road so you hear traffic. Some people had dogs that bark late at night or early morning. And the housekeeping crew speak loudly outside my window in the morning.

    Coastline along La Paloma property.

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    7 years ago

    Restaurant on site is the best! Complete with room service. Come in May or June and you have the place to yourself. Will be back!

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    WorldMark La Paloma Reviews in Other Languages

    Review Highlights - WorldMark La Paloma

    Private beach for guests only, tennis courts, multiple pools, and gated security.

    Mentioned in 4 reviews

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    La Paloma Beach & Tennis Club - Too much I guess everyone gets a cut

    La Paloma Beach & Tennis Club

    (58 reviews)

    We traded our Tahoe condo into WIVC La Paloma in March 2020. There are two companies here plus…read moreindividually owned units. We were in a one bedroom with a full kitchen and daily maid service. The beds were comfortable. Not too hard. I love a firm yet not "European" firm mattress. There was a safe and a gas fireplace too. We were quite pleased with everything. We flew into San Diego then took an Uber to the border. Walked across the border, then took a taxi to the condo. We tried to get an uber but there must have been a cellphone reducer in the area. We had great service as we crossed the border but when we were at the corner with all the taxis, we couldn't get service. After haggling, we paid $30. (Uber was $20 but no biggie.) We didn't order a return pickup as suggested on the review sites since we didn't get an Uber. It wasn't necessary as there were cabs EVERYWHERE in Rosarita. And we could call for an Uber which was cheaper. We found out later that Ubers are banned in Rosarita but they are still there if you call. Either way, get a price before you get in. It is only a mile to town so we walked mostly but a taxi was only a couple dollars. They took USD as well as pesos. We didn't need to exchange much but you need small bills. No one can give you change in USD. The office exchanged some for us just so we were more comfortable, but we really didn't use much. If you did the math, you could save a few cents here and there if you use pesos vs USD at restaurants, etc. But if you use your visa, accepted in many places, make sure you tell them to use pesos (do not convert to US) otherwise you will end up paying more. Also use a card that doesn't charge you international exchange fees. There's a grocery store across the street next to the gas station that had pretty much everything we needed to eat at home for breakfasts and lunch plus beer, wine and coffee. The driveway is actually an offramp from the highway and heavily used to get onto the Free Road, so watch how and where you cross the road. Our concierge gave us a name of a taxi driver who took us to the wine route in Valle de Guadalupe. Jorge Diaz cell: 661 138 03312. He was awesome and reasonably priced. We chose the wineries but he normally chooses them if you don't have a preference. (Some wineries will not take you without reservations and some are closed on different days, so do your research and emails or call in advance if you want to choose your wineries.) I love to research, so I picked our breakfast place as well as the wineries and did the timing and directions. I just handed him a map with it marked off. That is important as you can loose GPS out there. The town is full of awesome taco places. Best Meat Taco: Tacos El Yaqui - Calle Mar del Norte, Rosarito, Mexico 50 Pesos for each Taco. Tacos Perrones come standard with beef, pinto beans, salsa), onions, cilantro and guac. But you can customized by asking to add or leave something such as peppers, radishes, etc. Long lines but AMAZING!!! Get a beer at the Mercado on the corner and meet the people you are in line with. We met a nice man the first time we went who gave us a bunch of tips about Rosarito. Best Fish tacos: El Taco Loco - Boulevard B. Juárez 97 Col. Rancho Chula Vista 22710 Rosarito We had the octopus tacos, the fish, and the spicy shrimp tacos. All amazing.!!! The salsas were hot and yummy too! Go to Mercado Del Mar to do a Tequila tasting. We learned so much about the differences between tequila styles. I had no idea. Located on the Free Road at Kilometer 29.5, look for the bicycle mounted on the highway divider. Almost directly across is the Mercado del Mar. Head into the market and then go to your left. Once inside, you'll find another large room with a massive selection of Baja California wines, different liquors, and 350(?) types of tequila. there are over 1,000 different types of liquor in the store. We took an uber there (a few kilometers south from the condo) on our way to Puerto Nuevo (Lobster Village) for cheap YUMMY lobster and delicious margaritas. That was another amazing experience. We chose El Guero from local suggestions. WOW. But first we looked at ocean view options. We ended up going to a place with delicious margaritas on the deck by ourselves... Well, there were gaviotas... We ordered a pitcher as the waiter told us it was the same price as two margaritas but my husband got an extra. It was a bit up, maybe midtown? I tried to find it but with covid... Maybe it is gone? My check in is gone as well or maybe it was the margarita... Cerveceria Tinta Negra was our go to place to try new Mexican beers. I love IPAs and many are doing an awesome job with them. We went to town via the beach (stairways use your card) and via the street. If you go via the beach know that you will have to wade through one stream of water. One day it wasn't bad, another it was pretty intense. Take off your shoes and bring a towel, lol.

    Positives: the place is nice and clean…read more negatives: security was crazy rude. I went there with my sister and 9 year old niece. We didn't realize that she couldnt go in the jacuzzi. She was there like 3 minutes. Security shows up and says she cant be in there.. we are like no prob wont happen again. He stays there next to us just staring. After a few minutes we are like, is there anything else? yes, you have to wait for the security manager to come and give you a written warning and if it happens again you will be fined. Like what?! he stands there 10 minutes waiting for manager.. it was so uncomfortable all the guests were staring at us it was embarrassing but funny you wouldve thought we smuggled in cocaine..see pictures.. it was so weird.. There is security everywhere i guess that's good but they were writing citiations constantly i guess thats how they make money on the side!

    Oceana Casa del Mar - Lounge area by the elevators

    Oceana Casa del Mar

    (32 reviews)

    $$$

    I really enjoyed this resort/hotel/apartment. The beds were OK, but what I did love was that the…read moreapartment had two bedrooms with separate bathrooms, a full kitchen with all the supplies needed to cook, a coffee maker, a refrigerator, it was basically an apartment. It also had a cute little balcony.. The front desk is actually a little bit off the property across the street but they do have great security services making sure everything is running smooth while at the pool area or parking structure. The parking is gated and has security 24/7. The hotel is walking distance from basically everything. It's in the middle of the attraction area all the bars, restaurants, Beach restaurants you name it. Overall, I do recommend the spot if you ever looking for a spot in Rosarito, Baja California.

    Called in at the last minute and booked a room it was a little pricey but keep in mind it was very…read morelast minute. Checking in was a little confusing because they have two buildings and the office is across the street. I really liked how you car is very safe the parking lot is gated and there is security 24/7 keeping eye on you vehicles. To get in the parking to get to the hotel building you much have a wrist band that was provided by the front desk when you were checking in. The beach is literally right in front of the hotel so convenient and all the bars are down the street less than 5 minute walk. Walking in I did not know what I was expecting but to my surprise it was like an apartment!! I was so shocked and amazed and with an ocean view!! I was so excited not just to be in Mexico but to have such an amazing room right next to the beach!!! The room came with two bathrooms which was nice kind of like a his and hers bathroom. I really enjoyed my time here and so overwhelmed with excitement of how well everything came together. Not to mention the staff was very helpful and nice!! I would definitely will be coming back to this hotel!

    Castillos del Mar

    Castillos del Mar

    (21 reviews)

    $

    If I could give this hotel 0 stars I would! We booked our room in May for a wedding at the end of…read moreAugust. We get to our room, it is like if we just walked into shreks home. I opened the closet and it smelled bad, the towels were dirty, the bar soap was left used. I just didn't even want to use anything and figured we will just look past it but then later on. We figured out the door didn't even lock! It would lock but then you could jiggle it and it would open! We went to front desk and they sent maintenance to fix it 3 times and they claimed it was fixed and never was. We took all of our stuff and put it in our car while we enjoyed the wedding and then again we went to the room to check and again didn't even need a key to get in. We went to front desk to ask for a refund and they said they thought it was fixed which is what maintenance said and nope it wasn't i told him and again they tried and the security guard said well we have cameras, security guards and no one knows the door doesn't lock. Thats horrible! We paid over $220 to stay 1 night for that! For my family to feel unsafe and me to not sleep well. They refuse to refund our money and we decided not to spend the night and drove back home! Please don't stay here!

    I wish I can give 0 stars. This place is absolutely disgusting. For the price in Mexico you would…read morethink you would get at least a 4 star accommodation. This place stinks the plumbing is bad the mold all over the walls, the beds are broken down the walls are wholly pachy. The only thing that this hotel has going for itself is the view and the restaurant other than that man it's sad how they allow their property to get run down. And the staff is on another level of unwelcoming, unwelcoming, on accommodating, in, very rude. The cleaning staff doesn't do a good job at all. Terrible terrible terrible

    Festival Plaza

    Festival Plaza

    (146 reviews)

    $$

    The party never stop here and the inside dining was amazing I wouldn't recommend this spot on the…read moreweekends Friday to Sunday

    So many bad experiences at this hotel !…read more We got here at 2:45pm on a Thursday. No customer at the line at the time we got there. We tried to check in ,but the staff told us to wait until 3pm since that is the time we can check in. So 3pm came and she started to proceed to check us in, and it took her 50 minutes to process the "paperwork". When we booked the hotel on their direct website, they charged us $50 booking deposit, but the staff was adamant that they did not charge us and we were due the full amount at check in time. We showed her the transaction on our bank where the hotel charged us , but she still denied it. Our 2 small kids were tired and wanted to have a room to lie down, so we didn't want to argue about that and will call our bank to contest our that charge later. The staff charged us $100 separate from our balance for deposit. And warned us the wristband would cost us $20 to replace if we loose it. She then wanted to charge us $20 for parking for 4 nights of staying there (yes, they charge their guests for parking too). But I looked it up online and it said $5/night for Friday and Saturday and free from Sunday- Thursday. I showed her that and she was settled to charge us $10 instead. When we came in the room, it smelled musky and the bedsheets didn't smell clean. We had eek feelings when we stayed here. Our trip was from Thursday to Monday. Thursday we had a decent night of sleep, but Friday and Saturday the music from nearby bars was so loud and up till 4 am the music was playing loudly and continuously. The hotel doesn't have sound proof where we can hear every noise even from the next room or the room on top of us. Friday and Saturday nights we could not sleep due to the loud music. For parking, on Friday and Saturday when we took our car out and came back, we couldn't even find any parking space. The staff finally made a room for our car sandwiched in between other cars that we couldn't even open the door to get out. And those 2 days we had to pay for parking fees. The water ran hot and cold madly on its own. I took a warm shower supposedly, but 1 minute it turned so cold, and the next minute it turned so hot that burned my body. I was afraid of burning my kids, so I had them taking cold shower the whole stay. Checking out is even worse of the experiences. We checked out on Monday morning so no guest in the line . The staff proceeded our check out paperwork. We waited 40 minutes and it wasn't done. I asked her why It took so long, she said they had to check the room to make sure nothing is missing or damaged . Hello, they have our credit card on their record system and $100 deposit, and they still took 40 mins to scan the room!? I started to pressure her to speed up the process since we had to leave, then she said she could not process if the person check the room is not done yet. Another 10 minutes went by, she said ok the room is clear and good and she processed to refund our $100 deposit . Yet the receipt said they would keep 1 cent and will refund us $99.99 after 10-15 business day. Wtf!!! It took them 1 minute to take our money, but 10-15 days to give us back the money, yet not $100 rather $99.99!? Who give them that right to steal 1 cent from guests!? But I will bring this up to our bank and will get a full $100 back. We regret we wanted to try this hotel out. Such a horrible experiences, from the check-in time to the check out. So horrible! Don't stay at this hotel if you really want to enjoy your vacation. The bad experiences at this hotel partially took away the enjoyment of our getaway.

    WorldMark La Paloma - resorts - Updated July 2026

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