Earlier this summer, our family had the privilege of taking a vacation through Nice, Florence, and…read moreVenice. We originally attempted to plan everything ourselves--flights, hotels, transportation, sightseeing--but quickly realized how overwhelming it was to manage all the moving pieces. That's when we decided to try a travel agent (with all the online travel booking sites, I didn't even realize they still existed!) And we are so incredibly grateful we did! From the very first conversation, Natalie took the time to understand our family's needs, interests, and travel style. She handled everything--airfare, hotel reservations, ground transportation, activities, and dining recommendations--with such care, attention to detail, and genuine enthusiasm. She even thought of things we hadn't considered, and her advice elevated our trip in ways we never expected. One of the most helpful tools she provided was the TripPlan app, which housed our complete itinerary, step-by-step check-in instructions, flight details, hotel info, and all our travel arrangements organized by day and location. It also included Natalie's personalized suggestions, travel tips, and hidden gems for each destination. That app became our travel bible--it truly made the experience seamless and stress-free. What really stood out was how much Natalie cares. She clearly has deep knowledge of each destination and it shows in the thoughtful touches and curated experiences she builds into her plans. She went above and beyond to ensure that our family had a memorable and meaningful vacation, and we felt fully supported every step of the way. Natalie didn't just help us plan a vacation--she helped us create lifelong memories. We can't thank her enough and are already looking forward to working with her again for our next adventure. Thank you, Natalie and Olive Travel Agency--you are simply the best!

Natalie is very responsive and attentive. She works diligently to provide the best service and…read moretravel requirements requested. I highly recommend Olive Travel. Happy trails and safe travels.

We've been using Cruise Planners for a few years now and had such great experiences, we don't plan…read moreto use any other travel service. We recently planned a trip to Italy and had the pleasure of working with Kirsten. From the beginning, her communication was excellent, and she really went above and beyond. She gave us tons of suggestions on places to see, eat, and stay. She also gave us suggestions on which apps to use while we're there. And she even gave us her personal number in case we needed any assistance! All of the suggestions were on-point, and we had the most perfect trip! Not only was the trip itself well-planned and worry-free, but the cruise planner app also ensured that we had a smooth arrival, departure! We're definitely planning our next adventure with Kirsten

Joe and Kellie planned my trip to Kauai, Hawaii and it was the adventure of a lifetime! Traveling…read moreis usually a very stressful experience for me, as I want to be in control of situations but am in a foreign land with which I'm not familiar and therefore lose a lot of that control. This time I decided to put my trust in planners, and have never had a more relaxed and successful trip. Everything was planned for us, from the magnificent beach side hotel accommodations to the car rental to the daily waterfall, hiking and kayak excursions. You can tell that Joe and Kellie have been to the islands many times and are experts on what to see and where to go. Kellie was always available and easy to reach before and during my trip, in case I had any questions or needed guidance. Will definitely be using them for future travels!

We won't use Natalie's services again and don't recommend her. She was not timely in getting back…read morewith us on multiple occasions which created increased costs and high stress. We asked her to help us book a trip to Europe and really needed her help with booking the airline tickets thinking she could help us find the lowest costs while also using our points to upgrade. (For those that use points for overseas upgrades, you know how valuable they are and it's a needle in a haystack to find that one flight that takes much lower points for a confirmed upgrade!) Usually, I'm the one that does all this but my husband insisted it would be a lot less time and stress to use a travel agent. Ultimately, I still did the legwork to find the flights we booked. When we asked Natalie to book our flights, she waited to get back with us and the class of service we could have upgraded to with points was gone. So I found new flights and again, after my husband gave her the card number we wanted her to use, she didn't respond, and again the prices went up and the class of service we requested was no longer available on the outbound. But because we had already told her to book, AND SHE WOULDN'T PICK UP The PHONE AND CALL US BACK, or email us, we had no idea if she was planning on booking, had a booking on hold, or wasn't doing anything. We didn't want to double book, so we kept calling and texting but trying not to be "pests". Again, we lost the flights we wanted because the price went up and the upgrades were gone. When she finally booked the tickets, we didn't get the class of service on the way out. Thank goodness I went through our booked tickets with a fine tooth comb before we left for our trip or it would have never happened! I realized she had booked my husband as a female. When I called the airline to ask them to change it, they said they couldn't honor our request because her name was the person "in charge" of the tickets and so we had to go through her again. It was an absolute nightmare and I'm sure caused more headache for her as well. So, we had to again wait for her to respond and ask multiple times for her to fix this for us. It was really frustrating! What was supposed to be a nice gesture by my husband to save me time and help us find the lowest price tickets, was really stressful and cost us over a $1,000 more between her price and the ticket prices increasing multiple times when we couldn't get a hold of her. If we EVER use a travel agent in the future (or you do), make sure you're also named as someone who can change your own darn tickets or call the airline and ask questions. That was absolutely insane to find that she was the only one that could make any changes. (That was a suggestion made by the airline btw). Ugh... And yes, it was a fantastic trip once there!

I want to begin with saying that Natalie was very sweet and very knowledgeable about our honeymoon…read moretrip to France. Unfortunately, there were some issues we had with travel planning for our honeymoon. Communication was the biggest issue. There would be times where I would message via text and not get a response or I would get one a couple of days later. I understand we have personal stuff to take care of, but a simple response would be appreciated. I think this caused a bit of stress for my husband and I as we had to wait around for an answer. There were things that did not go as planned on our trip such as having to cancel our car rental and museum passes not working when trying to pick up. I think if you really want to be involved in your travel planning and not feel stressed, it might be best to plan on your own.

Mike was very helpful in the planning of our Alaskan cruise. He was available by phone,text or…read moreemail. Thanks Mike !!

Mike Holmes did a great job helping us find an eastern Caribbean cruise. It's very easy to…read morecommunicate with him via email and phone. He showed us multiple cruise options to select from multiple cruise lines. He had insight that was not easily available when searching for a cruise online.

racist owner!!!!!!!!!!!!!!!!!! Hates Mexicans and discriminates against them!!!!!!!!!!!read more

Highly recommend! Always available for questions and has the best recommendations. Best experience…read morewith a travel agent!

Africa did not disappoint. I thought I was going to see the animals, but it was so much more than…read morethat. From the incredible places we stayed, to the incredible people we met, both working with passion, learning about their way of living, From the sun rises to the sunsets, to the stars, twinkling in the sky and learning about the constellations, Kim did an incredible job of planning it all out. I love the independence that my friend and I had as we traveled, and yet we're taking care of every step of the way. Kim, you rock, and it was a perfect holiday with so much to see and experience. At first when I went to Africa, I thought I want to see the animals and we saw the big 5+ so much more. And then I finally got in the groove of it, and didn't just see them, but witnessed them in their natural habitat. the places we stayed were absolutely incredible. Each one had its own experience. The food was incredible at every single place we stayed. What more can I say.? Kim will take good care of you just do it. And don't forget to smell the flowers along the way.

I just returned from my safari with Kim at World Tribe Tours and it was magical! Kim is a true…read morearchitect of magical journeys. Conservation and community development are a priority for World Tribe Tours and we experienced it first-hand with a visit to an elephant rescue and sanctuary included in our itinerary as well as a visit to a local school in Victoria Falls where we were able to provide school supplies and a soccer ball that Kim suggested we bring when we asked how we could contribute. Kim took special care in making sure our needs were met and we were taken care of every step of the way. Going to Africa can be daunting but we felt safe and like VIPs throughout our entire trip. Thanks Kim! I will definitely recommend my friends book their travel through you.

This is a review long overdue. My family and I first used Laila's services in the summer of '18 for…read morea short trip to Maui. This would be our first trip together outside of hitting the open road and we were looking for someone to make sure it was done right. We struck gold coming across Laila and could not have asked for more. Our trip included a wide range of activities to include diving, zip-lining and a luau. Accommodations were carefully chosen to give our family the most comfortable stay we could have. Fast forward to the Fall of '22 and we were in planning for a 2 week European Vacation over Spring Break '23. Laila was extremely attentive and energetic throughout our planning and had so many great ideas that we had no doubt we would get the best experience possible. Honest discussions helped us to hone in on what tours and attractions would best suit our family and I think we nailed it. Her estimates were spot on and we were not caught off guard by any cost adjustments or fees. When the time to leave for our trip came close, we ran into some snags that started to wear down on us. Strikes and protests in areas we were set to travel began to cast doubt that our trip would be a success and then I was alerted by our airlines that our outgoing flight was canceled. Just days before departure! I immediately reached out to Laila and she responded rapidly at an hour I wouldn't expect anyone to be up reading emails. She was able to find out what caused our cancellation, confirm an alternate departure flight and prevent us from losing a few days on the trip we thought wouldn't be possible. During our trip, her service only grew better. She kept communications with us and was kind enough to make sure we arrived at our destinations on time. We were even welcomed by a lovely gift from Laila in our room that was honestly a highlight of our trip as it reaffirmed us that we had been well taken care of and our enjoyment was firsthand. We are a family of 4 in our mid 30's and I understand that not many people my age reach out to travel agents. I do not think I could have confidently created a trip this enjoyable and stress-free on my own while tending to my normal day-to-day. Laila has my highest recommendation and we will continue to use her services for future vacations. Thanks, Laila!

My family has had the pleasure of working with Laila at Five Star World travel for the first time…read morethis year and have already had two wonderful family trips! I wish we'd worked with her sooner! She is knowledgeable, attentive, and fantastic at tailoring your quick weekend trip as well as planning a more extensive vacation. Every time we've worked with her we've found that she was able to surprise us with both cost savings and extra perks.