My husband and I ordered a swing set back in April! We were told it would take 3 months to get the…read moremodel we wanted! Ok great will wait! July comes ok when's our swing set being installed! We get a date of July 10, 2021 They come out and INSTALL THE WRONG ONE! We wait another two weeks for the right one to be installed! They tell us they will be here between 10 and 2 After my husband sat and waited all day, they finally arrived around 6 pm! How unprofessional, then after it's all installed the awning part has four 2 inch tears! My husband called, oh will send one out no problem! Here it is now almost a month! NO new top like promised! So disappointed with this whole transaction with this company! WOULD NOT RECOMMEND! NO way No how!

We purchased this $3500 play set in May 2020 for our daughter. Last Sunday was a windy day with…read moresome rain, we were so shocked to discover that the play set was completely flipped over and damaged. This is our very first play set and we had no knowledge of the proper way to anchor a play set when they installed it. After some research we found out it wasn't anchored properly. It didn't use concrete or the recommended twisted rods. Instead, only 4 straight rods were used for this big set. Of course the company denied any fault on their part when we contacted them. We were so angry because our daughter and her friends could've got hurt if this happened on a sunny day. Kids would be still playing on it if it wasn't raining. We chose this company thinking their products and services would be better. We are so disappointed now and our daughter is upset since this is her first play set and she only got to play with it for a few weeks.

Love our purchases from this store. Jeff was a perfect example of a sale rep who went over and…read moreabove to provide a first class experience. Bought my patio furniture and later an umbrella to fill out the space. Jeff was also able to show me a lighting attachment with Bluetooth that will provide years of entertainment for our outdoor space. I can understand some of the reviews regarding poor customer service. With the exception of Jeff, I was amazed how much I was made to feel like I was doing them a favor by showing up in their store. Reps leaning against the counter, no smiles and a general unwillingness to show you around their store. They are great at pointing in the general direction of items in their store. It's this overall experience that I give this store 4 stars instead of 5 stars.

I was in the empty store for 1/2 before anyone approached me! There were 3 male salespersons…read moresitting and chatting at a table. I tried to make eye contact to receive some help, but they ignored me. Finally, Andrea, a really nice salesperson approached me, and was very professional, knowledgeable and kind. If it weren't for Andrea, I would have left the store and would have never done business with them again. I can see how they lose a lot of business because of their bad customer service. Do better!

I highly recommend these guys. I got a gazebo installed. They were professional, friendly, and…read moresuper organized bringing their work tables and tool sets. They were very efficient as well. You can tell they are experienced in putting up these larger outdoor structures. If you want a sure thing, go with McCrory. You will not disappointed.

From the owner: We are home to Rainbow playsystems of the Pittsburgh area. Contact us today for your next swingset…read morepurchase , We also assemble and sell playground equipment, any brand swing set , gazebo , trampoline and hoops locally owned and operated out of eighty four Pa .