The venue itself is nice, clean, and has great potential for events -- so my rating is based solely…read moreon my experience with the owner, not the space. I booked the venue for 10/25, but on 10/23, things went left. Up until then, communication and everything else had been fine. However, the owner gave one of my vendors incorrect information regarding communication, which wasn't true and felt unprofessional. That's when my experience started to shift. Another thing that bothered me was being asked to pay a damage waiver, then later finding out from my decorator that the owner had been onsite during setup. When I arrived around 7:30 PM for my Halloween photoshoot, the owner was sitting outside in her car. While I was inside taking pictures, she remained nearby. Once I realized she was still there, I decided not to continue my shoot and texted my decorator to come gather her things. Once my decorator came to collect her items, the owner joined us inside and stayed there until we finished, which added to the uneasy feeling I already had. Even though the event itself was canceled and I only used the venue for a photoshoot, I still paid for full-day access and expected to feel comfortable during my rental time. The venue is beautiful, but the owner's approach and lack of professionalism really took away from what could have been a much better experience. Update to Owner's Response: First, let's talk about communication. You were being lazy -- plain and simple. You know we've been communicating through email and Facebook Messenger, and your own response to my message (which I'll gladly post) proves my point. Second, I changed my personal phone number, which I'm under no obligation to share with you, especially since we were already in contact through multiple other ways. Instead of reaching out by email or Messenger like you've always done, you chose not to contact me at all -- and then lied by saying you couldn't reach me. What's worse is you contacted my decorator first, before even attempting to message me directly, and I have receipts of you admitting it. Third, let's address the deposit situation. I was asked to pay a damage waiver while you were onsite the entire time, monitoring everything during setup and throughout the evening. That didn't sit right with me, because if you're physically present the whole time, what exactly is the waiver protecting you from? Also, when we book an event, we're paying for private use of that space during the hours listed on the contract -- not for the owner to hover or interfere. You're supposed to be on contact for emergencies, not stationed inside the venue watching over everyone like a chaperone. Lastly, I don't care if you and my decorator worked well together or if other clients like you being onsite -- I didn't ask for you to be there. My review reflects my experience, not anyone else's.

I used this venue to host a conference event, and the experience was phenomenal. The venue was…read moreclean, modern and accommodated the event well. Everything was set up as I asked for it to be. Throughout the process I felt that special attention was being given to my requests and timeframes. The owner even threw in some extras that I had not thought to ask for. I was grateful for her consideration, because that was above the tenets of our contract. Many of my guests remarked on the space and inquired about booking it for their events. I was so pleased, that I have already booked the space for another event this year. I am always excited/grateful when supporting small business owners goes well. I can say, without a doubt, that Luxe will be my go to venue in the future.

Not worth the price or points. Parking lot dirty and urine smell. Very Poor hotel maintenance…read moreacross the property. The room at first looked nice, noticed lack of cleanness and maintenance. Trash inside and outside overflowing. Probably another Patel owner. At check the person was professional when checking housekeeping and front desk very lazy and lack education.

Avoid this place Front desk was friendly but the bed was the worst i have ver slept in in my life…read more We noticed it to late when we got to the room. It was sunken in on both sides not meant to offend but a Very Heavy Person must have slept in it for a very long time

I needed to plan a repast for my Dad, who recently passed away. With just a little more than a week…read moreto do so, my family member called "Subtle Elements". Dee the owner of the establishment, was able to deliver. Everything from decor to food was done with great taste. I must admit I was nervous, because I am an out of towner. Dee stated "Don't Worry, I Got This" and she did. She has the personality that is easy to talk to, she takes in consideration all the details you want accomplish on that special day and she does it with style and class. Thank You Valerie

From the owner: We provide luxury party planning service and décor. Our team will create and design décor for your…read morespecial moments for any occasion.

Wintergreen Woods is the best-kept secret tucked away on Corley Mills Road. Conveniently located in…read moreLexington close to I-26 and I-20 for out-of-town guests, it was the ideal choice! We didn't think we could find THE PERFECT venue that was a one-stop shop, that was worry- and hassle-free, and that would provide the ambiance and vision for our brother's 40th birthday party, but we did! The Party Package at Wintergreen Woods more than delivered on our expectations. There was plenty of space for everyone to mingle, dance, and enjoy themselves while still feeling cozy and intimate. The natural scenery made it perfect for photos and created a really memorable atmosphere. What truly stood out was the hospitality. Donna and the team at Wintergreen Woods went above and beyond to make sure everything ran smoothly. There were NO ISSUES with food, decor, timing, cake, open bar... Everything was great! They're friendly, organized, and genuinely care about helping you have the best possible event. Our guests couldn't stop talking about how much they enjoyed the party, loved the venue, and adored how unique the setting was. If you want a party location that's beautiful, stress-free, and unforgettable, Wintergreen Woods is a fantastic choice. We HIGHLY recommend this rare treasure!

I cannot even begin to tell you how amazing my day was because of this venue and their staff! I was…read morethe most chaotic bride they have ever seen. We had a house fire, car accident, makeup artist cancel, party bus not show up, and probably so much more. But they were so sweet and accommodating!! Carly is an outstanding coordinator who is personable, professional, and smart! Donna is a wonderful owner who took on anything she could to help us enjoy our day. The space is just outstanding!!! We picked it because of all the beautiful options it has no matter what the weather is. They flip any and all spaces you like. They have a contract with Partytime DJ's to get you more bang for your buck, bake your cake (that was to die for), set up everything exactly how you want it, and so much more. Our day had so many hiccups but Wintergreen woods made it absolutely PERFECT! From attitudes to services, nothing could have been better. We love you all so much!!

If chaos had a happy place, it would be Frankie's Fun Park…read more We rolled in deep--pizza plates stacked like trophies, Coca-Cola cups multiplying faster than gremlins after midnight, balloons floating like they had their own agenda. The vibe? Birthday party meets family reunion meets "just one more ride." Food: The pizza was doing its job. Big slices, greasy in the best way, and absolutely necessary fuel before unleashing kids (and adults) onto go-karts. Nobody left hungry. That alone deserves a star. Party setup: Long tables, shiny tablecloths, balloons everywhere, and enough space to spread out without feeling rushed. It felt organized but still fun--like someone said, "Let them be loud, just keep the pizza coming." Go-karts: Listen. These kids took the track seriously. Focused faces, death grips on the steering wheels, living their Fast & Furious dreams. Outside track + night lights = elite combo. I saw confidence unlocked in real time. Rides & games: Spinning. Flashing. Laughing. Screaming. Someone always yelling, "WAIT FOR ME!" Another person waving at the camera like they're in a music video. Zero boredom detected. ‍‍‍ Overall: Perfect for birthdays, big groups, teens, families, and anyone who enjoys controlled chaos with snacks. It's loud, it's energetic, and it's exactly what it promises to be--pure fun. Would I go again? Absolutely. Would I recommend it? Already have. Would I leave with pizza grease on my hands and a smile on my face? Guaranteed. Frankie's understood the assignment.

Went with a large group of friends yesterday. This was the biggest one I've been to! We have one in…read moreNorth Charleston, SC but they have been closed temporarily. There were a lot options for people from elementary school aged to adults. You could bring an infant but not to participate, obviously. Did the go karts, the VR Carnival game, and A LOT of of games in the arcade. They also had several outdoor attractions that I did not participate in such as mini golf. They had several options for food to include fries, pretzels, fountain drinks, and pizzas Would recommend and return again!

This place truly makes little girls feel like princesses. My daughter and I celebrated her 6th…read morebirthday at Pynk Palace. It was her first birthday and it happened during the busiest season of the year for me. They thought of everything and planned it better than I could have if I had months. The details even down to the cutest plates, the plastic stem glasses, tiara for every girl. Did I mention it included mini manicures, facials, pedicures, karaoke, fashion show, food and dancing. The 3 beautiful teenagers and the wonderful lady that assisted were so thoughtful of every detail. I wish continued blessings on this company and these ladies that run it. God has something big planned in your lives for the joy you are sharing with these little girls. Mom's you will not be disappointed. Ten stars.

From the owner: Kids pamper partiesread more

I hate to give a hotel such a low rating as I do not have an issue with the staff directly upon…read moreentering my room on the first day I noticed a dead cockroach, which then made me proceed to check the bed as I looked at these Yelp reviews and seen some people claimed there were bedbugs now I did notice it looks like they bought new mattresses and I did not see any bedbugs and I did not receive any bites during my stay thank goodness that is the only reason I stayed another day as I had already booked two days so I stayed my full amount. I did feel very unclean in this hotel, and for a Hyatt, it is greatly disappointing. I most likely will not be back because of this issue.

I have been dealing with this for months,The room my family and I stayed had mold in room a…read morelot,hairs in the bed water,air,and elevator was not working properly on the floor we stayed on the room was not clean,I have a lung disease and seek treatments per UAB Hospital Birmingham Alabama,and my family and I had to breathe in the mold. I have reached out to Hyatt customer service team I have also called the hotel and left message with front desk manager has not responded to my emails only customer service team but still no help or compensation for all what my family and I had to endure with the stay. My husband and I came down to stay in the Hyatt to visit our 6 year old granddaughter for her kindergarten graduation.

My daughter attended a birthday party here! Was a super cute place and the kids loved it!read more

My daughter goes here for cheerleading to learn how to flip & tumble. She has learned so much…read more Every staff member is super nice and know the exact steps to get the girls to learn step by step.