I love this store! Lots of Smiski + Sonny Angel figurines, as well as cute plushies and little…read moretrinkets :)

We shop here as often as possible and always find quality toys, books and games for our…read moregrandchildren. We are so lucky to have this local business in our town!

New owner Prefer Zen's toy store…read more New name Razmataz Terrible shopping experience Poor customer service

Impressive independent toy store! Dropped in while in the area. They have the coolest things you…read moredon't see in Target or Walmart. Everything is clean, neatly stacked, and organized. Great place to get a gift card for a kid. Prices are higher than a big box store, but that's to be expected with a small independent store who does not purchase in huge volumes. Check out my photos, and then check the store out.

Awesome store. My kids can't wait to go back! It has a great…read morevibe, capturing the feel of toy stores when I was a kid.

Now THIS is a toy store! It had absolutely everything you could possible think of for kids toys…read more Even having some older kid variety and toddler items. The bathrooms were decorated with murals and were so entertaining. What I also loved is there is a section that they put our new toys for the kids to try out while they are there. Priced pretty well too!

This is the world's BEST toy store, bar none. Nice to see it hasn't changed much in 20+ years.read more

This store has limited supply and awful service. The main woman working here was incredibly rude…read moreand unsympathetic to my child with special needs. If you are looking for a store that cares for ALL children, I don't recommend this one.

The service at Tom's toys this Christmas season has been atrocious. The selection is bare and the…read moreservice has been the rudest I have encountered in a long time. I am a long time resident in Great Barrington but, as an older person, haven't visited Tom's Toys frequently. However, for my grandchildren's Christmas gifts, I went to shop there this year. The service I was met with was awful. I have a hard time walking and had accidentally bumped into a few stuffed animals. I apologized but was met with rudeness and a lack of empathy. I was humiliated in front of the crowd within the store. There was one worker in particular who astounded me. I left the store shocked by the rude service and extreme lack of empathy from one worker in particular.

Located next to Village Pizza, we stopped in because the nostalgic character drinking glasses in…read morethe window intrigued me. There was a great selection of comic books organized well. I ended up getting a Smurfette figurine while my husband chatted with the owner, I think. He graciously was giving my husband price estimates and guidelines even though my husband was thinking about selling his comics on Ebay. This guy really knew his stuff and had such a depth of comic history and information about various characters. He had also worked at the theater for 20 years, and my husband and him compared memories of the theater and we got to hear about secret, historical things in the theater as well. Really a great guy and making the store a wonderfully, helpful resource. It is guys like him that make small towns a special place to visit and the world a smaller, more friendly, warmer, better place.

Wondering what I'm doing at the comic store again? You guessed it right! My dear hubby couldn't…read moreresist coming in here and leaving with at least one flash issue. I'm not a huge comics type of gal but my better half sure does love them! We were on a quick weekend getaway and, after hitting up the awesome bagel spot down the street, we came right in. Cool little local spot, not a franchise, they sell a lot of local work from the area. The girl in the counter was awesome and very helpful. She was very interactive and down to earth also showed us some sections where they have the dollar comics at. We found a little gem in there and also left with one of the older original Flash issues. The owner was very reasonable and willing to even negotiate on it. I know if we lived locally I would know where to find my halfsie at, definitely in here! If we're ever back in the area, for sure I know he'll be back.

This is such a cute toy store!! Even though they aren't exceptionally large, they have a variety of…read moreitems from infants to adults! They even have cute stationeries and pens and other items like cups and candy. The staff are absolutely friendly and the prices are all decent. They are located with an assortment of shops so there's variety in parking. Happy shopping!

We are spoiled with this toy store. The kids love it and it's perfect if you need to grab a…read morebirthday gift because they wrap it for you for free. Tips optional. They also sell birthday cards if you need to grab one too!! The convenience is also but selection as well. I'm in debt to this store :)

Great toy store. Like Toy Joy or Terra Toys in Austin, TX…read more Fun and brainy games for adults and kids, snow globes, cards, puzzles, puppets, and studies. Free gift wrapping upon request. Knowledgeable and friendly staff.

This is one of those places that remind me of days when I was not introduced to shopping malls or…read morechains but a nice friendly neighborhood stores. If you think about it, the person who is in charge of purchasing in this store can control how many options you will have for that birthday card or a gift for your nephew. I think this place has a good choices in almost all departments. They are a little overpriced but that comes with being and independent store in the neighborhood. I did not buy anything here but enjoying looking around.

Went in to once upon a child today to sell my items. The girls were so kind and helpful and I think…read morethe lady who is the manager ended up checking us out and she was such a pleasure she made the selling and buying experience so nice!

awful customer service. Fake nice and rude manager and associate. I was extremely disappointed. We…read morehaven't been in a while and we were never treated like this. We will never go back to Springfield location.