What a fabulous group of people to rent from. The owners are kind and friendly ready to equip you…read morewith the best golf carts and rental equipment to make your vacation enjoyable and safe. Thank you John and Rosemary for your service.

My wife ordered bikes for drop off a few weeks before our arrival. They never showed up, or…read moreanswered the phone. I went by a few times and no one was at the establishment. They finally responded, "Will.not be able to fulfill order.......so sorry but will refund amount paid.....have extenuating circumstances and do apologize". Still no answer and weeks later, no refund. The place of business was very run down and filthy and seemed like a good place for crack heads to hang out. Text from company attached.

I was able to pick up a new replacement bike tube for my cruiser here no problem, in stock!…read more This shop has lots of cool bikes & trikes with lots of styles & colors to choose from. A-plus. Service was quick, professional & super friendly. A-plus. Thanks for gettin me back on my bike path within an hour. Awesomeness. Highly recommend. Queen of Pirate'cola approved!

We had a tandem bike belonging to a relative stored in our garage. We needed to ship it to their…read morenew home and asked Andrew for help. He gave us his valuable opinion, we followed his plan and the bike was on it's way within a week. He offered us help with each step... thankful he made the process smooth for us.

Ok. After a long wait, then a breakdown, they fixed my DR 650 the second time for no charge. Very…read morehappy, bike is running great. Had me wondering guys, but you came thru, 5 stars and a thank you.

These guys were awesome! Eight hours from home and front brake locked up on my motorcycle. They…read moretook care of it with no wait time before starting the repair. Awesome!

Awesome team! Came in later in the day and they shot me straight, got me a good deal and out of the…read moreshop on a new bike the same day. Next bike I get will definitely be coming from this shop.

They no longer service Can-Am products from what I understand their work was so sub-par Can-Am took…read moretheir license away. In fact I was returning my bike a week after I just spent $3000 on it because the work already broken and they told me too bad they were no longer fixing CanAm. I thought that was pretty rotten. I asked them if they would cover the expense at the other dealer and they said no.

During a recent vacation in Gulf Shores my son and I decided to rent some kayaks and explore the…read moreLittle Lagoon. We went to Coyote and they were super friendly and reasonably priced. The owner Terry even offered to deliver the kayaks and pick them up when we were done. If you are looking for an awesome place to rent a Kayak. This place is the bomb. Go Terry.

Terry and the crew took awesome care of me. Rented a nice Yolu beach cruiser for the week. Rode…read morethe darn thing all over gulf shores and Dauphin island. Highly recommended ! Great folks to do business.

I rent 3 bikes, 2 for a day and 1 for 3 days. I pay in full. The next day I discover 1 bike has a…read moreflat. I call to let them know and to see if I can convert the 1 day rentals to 3 day rentals. I was told over the phone that that is ok and they will adjust when I bring in the bike that has the flat. I get there and instead of converting the 2 one day rentals to 3 day rentals and paying the difference, they want each additional day paid in full at the one day rental rate. This is BS. If you rent a car for 3 days and decide to rent it longer you ALWAYS get the weekly rate instead of the daily rate. Being told something over the telephone and then getting upsold in person IS COMPLETE CRAP! DO NOT USE THIS COMPANY!!!

This was the only bad rental experience I have ever had at 30a (I have been gong for 20 years) and…read morepossibly the worst customer service experience I have ever had. They made everything difficult. Sat on hold with call center multiple times. Went to one of the local offices for help and even their employee had to sit on hold for over 30 min just to get permission to swap my kayak rental for a few beach chairs and when it was all said and done, they didn't even get that order correct. The two different local employees I dealt with admitted that my experience was the norm. I lost hours of my vacation that day and felt pretty much like my week long kayak rental money had been stolen. Be careful.

It's a real shame. We went into the dealership this past Saturday to buy a motorcycle with cash in…read morepocket. We were met at the greeting desk with a short haired, heavy set, manly female who should never work in the public, customer service sector. She was not friendly at all and some what smart mouthed. We ignored her behavior and walked to the bike I was interested in. There were lots of employees, yet there was no one interested in selling a bike. We left after 30 minutes. I'm sure it doesn't get better after the sale here.

Terrible service. Long story short, purchased a bike from a shady guy who no longer works there…read more Did business with both him and the finance guy Gene, who is incompetent, untrustworthy, lacks communication skills and was very pushy regarding the sale. 21 Aug, I signed to have my warranty cancelled. It is 14 Feb and still yet to receive my refund. Have been back and forth with HD financial and HD of Emerald Coast. I gave now spoken with Gene, Keisha and a new manager named Evan I believe. Spoke with Evan over 2wks ago in which he stated, "I'll get it handled." He hasn't handled shit. Gus really knows how to pick his employees. It's sad bc Big Gus Tractors has THE BEST guys over there. Those guys need to conduct training for HD employees in how to communicate and handle employees. Almost 7mos later, still waiting on a refund or a call back. I can say more about their sales tactics but it's way too much to write. They have some shady guys over there. Beware. Maybe this is why they have 2.9 rating on Yelp. I'll be posting this same message on their Google as well.