I highly recommend this salon! Every visit has been an amazing experience. The staff consistently…read moregoes above and beyond with their friendliness and professionalism, and the salon is always exceptionally clean and welcoming. My nails are always exactly what I asked for. They look beautiful, last an incredibly long time, and the quality of the work is outstanding. Alina is an absolutely phenomenal nail artist who delivers flawless results every single time. Her attention to detail and talent are unmatched. This will definitely continue to be my go-to salon for nails in the Roanoke Valley. If you're looking for exceptional service and beautiful, long-lasting nails, I can't recommend them enough!

Got a pedicure by an older gentleman and asked for a design. Oh my. I was appalled I was even…read morecharged for it. If I'm asking for a design, just be truthful if it can't be done and let's move on. Because charging me for something that I have no idea what design was just put on my toes is not a way to run a business. The tech beside him kept looking at it as if to say, 'What is that?'

Great place if you want peace, quiet and quality work. The nail techs are mostly more mature women…read moreand some are in the same family. There is not a lot of talking, as they are very focused on their work. Soft music plays and the television is tuned soundlessly to travelog or baking shows. Lucy, who is younger than the others, is my go-to for great nails! Be advised that at this salon they work only with gel dip, not acrylics. This is fine with me, fortunately.

I had a very bad experience Saturday at this establishment. I came on time for a 1 o'clock…read moreappointment with Sandy for a pedicure. I had to sit and wait 20 minutes until she finished with another customer. When she did mine, she was in a hurry. I did not take off the slippers they provide until I got home 30 minutes later. Both big toes had marks on them. I do not intend to return.

I won't go anywhere else now for my massages, or my nails. My nails look healthy, and excellent…read more I've been going to the same place that uses cheap supplies on my nails, and they end up looking terrible. I'll post a picture of what my nails look like now. Shiann did a wonderful job on my nails, and three days later, my cuticles are still smooth. The place itself is very homey, and smells wonderful. When I received my massage, I let her know that I had a slight migraine, so she used a lavender/peppermint oil on my back and neck. Knocked it right out. My nails were the same. Shiann knew I had a headache, so she used the peppermint hand lotion after my nails were done. Amazing staff, and very kind and caring. This is what customer service should be!!

I never even got to go to the salon. It was such a joke. No one answered the phone for days when…read morethey did they had known maniccutist available. Everybody was booked , They're not taking new clients ? then why do they advertise ??????? like four people called me back finally a week later it was such a cluster mess. I don't recommend. The people who spoke to me on the phone were polite, but this is no way to run a business.

It is hard to write this review because i'm not evaluating it for the criteria i usually would for…read morea pedicure for myself (we only got pedi's). My husband and i took my mother-in-law and her sister for pedicures. They are elderly and have associated issues. Instead of engaging with the person doing my nails, i chatted with my aunt for the duration of the pedi. My mother-in-law is not always alert, so my husband tended her during her pedi. The young lady who did took care of my MIL's feet was very sensitive to the fact that her skin is bruised and delicate and that she is not always aware of what is going on. The people were very nice, the shop was clean and bright, and we were pleased with the results of our pedis. I will go again when i am in Roanoke.

Went there for a deluxe pedi and a design on my big toe. The older gentleman did everything and the…read moredesign left a lot to be desired. Even one of the ladies working there and sitting beside him kept eyeballing the design as if she did NOT approve. And why didn't I complain? At that very moment and anymore, what good does it do? It creates an intense atmosphere and the staff gets all bothered. I won't be going back.

Luxury Nails is conveniently located on Franklin in the Piccadilly shopping center near Punch…read more This is my 3rd time getting mani-pedi in the past couple of years and they consistently provide high quality work, clean environment and pleasant service! + Ambiance is bright, pleasant relaxing salon that does NOT smell (of fumes). ++ They have a lot of choices of polish colors, 4 massaging chairs for pedi., 4 stations for mani., a few seats for waiting. They also offer waxing in a separate area. ++ Service was fast and friendly. I've had my nails done by Cici and Lilly. They were both professional, pleasant and efficient. We were lucky when we got there with NO wait and took just over an hour for 2 of us to each get mani-pedi. A few minutes after 6 more people walked in and they waited a little. = Price was average - look at my pic of their prices + Parking was ample and shared with other retailers in the shopping center. It's an easy and reliable salon and they were getting a steady stream of walk-ins and appointments every time I've been there. I'll definitely be returning to this place!

amazing service! it was my first time visiting and Sissy was very friendly and patient with me!…read moreI will definitely be back. It was a great experience I recommend the salon to everyone!

I highly recommend Sandy if you are looking for a great stylist! She colored, highlighted and…read moretrimmed my hair in less than two hours and did a wonderful job. I really appreciated the attention I received throughout the entire process. If you want the services of a knowledgeable, experienced, personable stylist, book your appointment with Sandy. She is the very best in Roanoke.

I had a manicure and pedicure or with me and it was a great experience.. she did a fabulous job and…read moreI enjoyed every minute. Very relaxing. Joan Duus

The techs did a great job on my daughter and I. We came for…read morea pedicure, but ended up also getting a manicure. my tech gave me good advice on how to take care of the cracks on my feet so they would heal. We felt pretty when we left. All of the girls in this establishment are very nice

Well,well,well,so I called ahead to this salon since I know some places require appointments..So I…read morehad a dentist appointment in the area and I arrived at the salon around 4pm..They had quite a few people there and as I entered the business bear in mind I'm just coming off double - knee surgery 6 months ago.So I'm just starting to use a cane..I limp into the business and sat down, quickly and the manager (I assume),said hastily,"may I help you sir". She was with a customer, and I said I called earlier about a pedicure..So an employee approached me and I stated I need hot water and maybe a little while for my feet to soak,(soften up).Then the manager lady jumped up from her table, and said let me see your feet,we might can't do them if they're to ruff looking..Now in front of about 15-20 people on my weak knees she wants me to take my shoes off first and see if my feet are suitable for a pedicure..OMG,really now..I get pedicures all the time but this is the first time anyone has ever had to examine my feet first...I just left to say the least without hesitation..So be aware of feet inspections before service at this business for some people...Wow..Talked to a few customers outside whom said they rush people in and out quickly and the prices are high..That explained why they didn't want me to soak for a few..The ladies outside said they do your feet fast and you're out in 30 min.or less...What a moment in time..Beware of the foot inspection shop..

Guys this was the worst pedicure I have ever had. She actually made me bleed and that's never…read morehappened.

The worst pedicure I have ever received. I have been coming here over the last few years and…read morehaven't had an issue. I had someone newer this time around. He proceeded to crack my toes and then pull on them. It was a torturous pedicure. Please save your money and do not come here. I will never come come back.

Loved my experience at V Nails & Hair! I personally have…read morebeen hopping from nail salon to salon to find just a good set of nails and a hand massage! And I found it! She was very accommodating with her schedule and she took her time and was such a sweet woman to talk to! If you're looking for good one on one time with your nail tech she's the best in town! LOVED MY EXPERIENCE and nails!

She is amazing! Was able to schedule me in the same day I called due to a cancellation. She helped…read moreme choose what to do with my nails since I wasn't sure what I wanted. She is a perfectionist and took her time making sure my nails looked perfect! Super relaxed atmosphere and she is pleasant to chat with. Couldn't be happier!!!

I came for kind of a last minute gel polish manicure despite the negative reviews because honestly…read morethe other places I tried were packed. I like the manicure and she added several coats. The lady though did trim a lot of cuticle. I do also agree with previous reviews that they need a deep cleaning and some painting in there.

I had to walk out on my fill in. No other option. I had dip nails, but he seemed unsure, so I…read moreagreed to do acrylic. I questioned why it was not close to my cuticle. He asked if I wanted it close, but most importantly, I wanted it even. And they were sooooo thick at the bottom. It was at this point I told him I did not want him doing my nails and I walked out.