Called up on a posted ad for a car. I was told that, the price was the cash price. If I got…read morefinancing it was a $1000.00, via text messages. This is illegal. Very illegal. I made complaints with the Federal Trade Commission and Department of Consumer Affairs. This is just anohter low life dirt dealer trying to pull scams on hardworking people. Buyer beware.

Bought a car from them in January 2020 and the car had and has problems. They called themselves…read morefixing the brakes but did not adjust them correctly so my car was not stopping as fast as it should have. Plus on top of that the car has/had a parasitic drawl when it starts. It may start on some days and may not start on other days. Now that has to be fixed. 1. Brake job costed me $482 to fix due to their negligence 2. Upcoming repairs will cost me an $496 to fix because the ignition switch is/was bad upon purchasing the car. All of these prices are with a discount, would have been a lot higher at another repair shop. You can get a car from them but realise there will be repairs, that you will have to go behind them to fix. I know these are used cars but the brakes Olympic Motors removed and put on new brake pads that were not installed properly so that's something I have to pay because they failed. The ignition withdrawal is something they knew about because when it sits for a long period it doesn't start. I know that someone came to check the car out and it probably didn't start. I believe Olympic motors made sure to start it daily for it to start up just to sell it.

The staff at Tesla Montebello were absolutely amazing from start to finish! Even after it was…read moredetermined that my car would have to stay overnight, they went out of their way after hours to make sure I was taken care of and got me into a loaner vehicle. The lead technician, Frankie, was great, along with Kevin, who helped me navigate the process. Jeremy was also extremely helpful and knowledgeable throughout the entire experience. He took the time to explain everything and made the process feel very smooth and stress-free. Huge shoutout to the entire team at Tesla Montebello for going above and beyond. It's clear that they genuinely care about their customers. Definitely one of the better service experiences I've had!

Absolutely unacceptable experience with Tesla and specifically with Fredy. This has been one of the…read moremost frustrating, careless, disorganized, and unprofessional vehicle purchasing experiences we have ever dealt with, especially for a company of this size and reputation. We placed a deposit for a Cybertruck back in February after Fredy from Tesla assured us the process would be straightforward and that he would personally walk us through everything step by step. We made it very clear from the beginning that we were unfamiliar with Tesla's ordering and registration process and were relying on him as the sales advisor to properly guide us through it. What is especially frustrating is that before we placed the deposit, Fredy was constantly following up with us, responding quickly, and actively trying to secure the sale. The moment the deposit was collected, his level of service completely changed. Communication became inconsistent, follow through disappeared, and the entire experience suddenly felt careless and neglected. It honestly became one of the worst sales experiences we have dealt with. Fredy specifically told us that once we placed the deposit, everything was essentially set and that my dad would only need to be present at pickup. Based on those representations, we had absolutely no reason to believe there were still additional requirements or outstanding steps on our end. Now it is almost June, and after almost no meaningful communication or follow up, we suddenly found out there were supposedly still financing and profile steps that needed to be completed, something that was never clearly communicated to us beforehand. The only reason this was even brought up was because we escalated the issue and repeatedly demanded answers after being left completely in the dark. What makes this experience even worse is the complete lack of communication and professionalism after the deposit was collected. Calls were ignored repeatedly. Messages were left unanswered for days while clearly showing as "read." We constantly had to chase Fredy down just to get the most basic updates regarding a vehicle we already placed money down for months ago. At one point, Fredy even admitted that he made a mistake regarding the process and communication, but after acknowledging it, he disappeared again. Later, we were told he was on PTO, and even after that there was still no proper follow up or resolution provided to us. A customer should not have to beg for communication after placing a deposit on a vehicle. Delays are one thing. Being ghosted, ignored, and given constantly changing information after money has already been collected is another. At this point, it genuinely feels like once the deposit was secured, customer service and follow through completely disappeared. The salesman at Tesla simply took our deposit, and at this point we still do not even know if we are getting the car or not. Even now, calls continue to go unanswered while messages are clearly being read and ignored. That level of disregard toward paying customers is completely unacceptable. Montebello Tesla does not even have a direct phone number publicly listed, so Fredy is essentially our only point of contact, yet he continues ignoring calls and messages instead of properly communicating with us. Fredy, are we getting the car or not? We have been waiting since February and still cannot get a straightforward answer.

Hello, I highly recommend servicing your car at this location. I had my car serviced on January…read more16, 2026 and had the pleasure of working with Shant, who helped me and recommended services. He took the time to explain everything clearly and was honest about the work that was needed, which I truly appreciated. Thank you Shant for the excellent service. I also want to acknowledge the entire team, including the mechanics and administrative staff for their professionalism and great customer service. I definitely recommend this place to everyone!

1/5 Honestly one of…read morethe worst dealership experiences I've had. The entire place gave off a low-class, low-end dealership vibe where it felt like the only thing that mattered was their own bottom line, not actually listening to or taking care of the customer. I brought my friend Marcos in as a NEW potential client because I thought I was bringing him somewhere that would actually take care of him. I was willing to co-sign for him if necessary and was prepared to put $15,000-$20,000 down myself to help make the deal happen. We were serious buyers and absolutely prepared to spend money. Instead, the salesperson assigned to us seemed distracted and more interested in pushing one specific truck than figuring out what Marcos actually wanted. The guy didn't even take us outside to properly show us a truck! Imagine walking into a car dealership ready to buy and they can't even be bothered to walk the lot with you. The experience was disorganized from the beginning. I had already spoken with Chuck about coming in, yet when I arrived it seemed like our previous conversation had been forgotten. That same morning, another representative called asking if I was interested in a vehicle. I told her I was literally coming in to see Chuck that day and she responded, "Oh, that's right, that's why I'm calling." That pretty much summed up the level of attention and organization we experienced. What bothered me most was the feeling that assumptions were being made about us and what we could or couldn't afford before anyone even took the time to understand the situation. What a shame. I brought them a brand-new potential customer, was willing to co-sign, and was prepared to put $15K-$20K down to make a deal happen. Instead, the way both Marcos and I were treated made us get up and leave. We'll take our business elsewhere and cultivate better relationships with dealerships that actually value their customers and understand the importance of building long-term professional relationships. You had serious buyers sitting in your dealership ready to make a deal and somehow managed to make them walk out. That says everything about the experience.

This is now my third vehicle, that I have purchased with Larry. Every time I purchase a vehicle the…read moreexperience has been the best customer service. It always feels like what I choose are difficult to find but Larry always finds the exact vehicle I am looking for. The whole process of choosing a vehicle, choosing the features and color was so easy. I sent the specific details of what I wanted and Larry found my car. The vehicle was delivered to my house and the purchase was completed there. It was just such an easy process with no stress from beginning to end. I really appreciate all the help Larry has given me to find the perfect car for me every time over the years. I have referred all my friends and family to Okuma, and especially to Larry and I will continue to do so.

Customer service is great. Pricing was fair , they pick up the vehicle and the biggest plus is I…read moredont have to deal with salesman B.S. from the car dealership

I just bought a car from Jenny's Auto. Buying a car is an…read moreintimidating feeling, specially if you have previous bad experiences. But getting this car, was a totally different experience,m for me. Since the beginning the attention I received from Elder (The General Manager) was extremely friendly and professional, it was not pressure whatsoever and he even saved me from taking a wrong decision on buying a car just because the looks. Really an honest person who knows how to get customers satisfied. I can honestly recommend Jenny's Auto as a place where buying a car let you with a great feeling, I wish we can have more places like this one in Los Angeles Thanks to the Team at Jenny's Auto I'am one more happy customer

Great customer service of Elder. I went in looking for a SUV and Elder showed me what he had I…read moreended up purchasing a Ford Explore. He made sure I was okay with the payments I had told him what my budget was for my monthly payment and he was great & very helpful also a man of his word

2018 VW Jetta - By far the best experience I've had in a while,…read moreThe sales team was great and the owner was super professional and helpful... I had some missing items that the car needed but the owner did no hesitate to get is taken care of ASAP! Joseph is on it and no hassle at all, all about the customer! Great experience and I definitely recommend.

Didn't even buy a car here, I parked in front of his dealer to go to autozone and the grumpy owner…read morestarted cursing at me saying I parked in 2 parking spots, all while he was driving on the sidewalk. What a joke and sad used auto dealer.

Worst dealership, thanks to the manager Joe for making my first experience in buying a car out of…read morethe dealership a whole mess. He tried keeping my money that I put down for the s2k that they have/had while two other people who works in that company were admitting that I was suppose to receive my refund in a check. So much more to the story. Also, to anyone interested in that car, do your investigation first. It's most likely stolen, the car was wrecked and it's still considered a clean title. They don't know anything about the car. Sketchy dealership

Do not shop here. Buyer beware. They screwed up the paperwork on a car sale to my nephew. After…read moretheir "inspected" car broke down, a month after purchase, the car got repossessed. The car was somehow still under the previous owners name, that apparently owed money. They let him drive off the lot, with a broke down car, and under previous owners name. What kind of company takes advantage of a young man, making his first car purchase? Stay away. Stay far away. Joe is a snake.

Marisol was a great help. She helped me and my family drive off in less than 2 Hours with a good…read morevehicle for my family.I would definately recommend to anyone that if you are looking for a nice priceable vehicle to go down to Del Villar Auto Sales. -Daniel J.

They never mentioned to me they don't return down payments back when I changed my mind about the…read morecar they didn't wanna give me my down payment back and keep in mind I didn't sign any paper work but yet again it was my fault for giving a down payment when I didn't even get the car that day I had no choice but to get the car because the lady was saying the people she worked with the finance (people) they weren't going to return all the money back. It's a good car the lady was very helpful but the guy that helped us out that day was super rude and inconsiderate about everything I wouldn't recommend coming here I never felt so much stress and anxiety this place caused me

If you are looking for a junk car this is the right place,I bought a Toyota highlander here and…read morethat was a headache after 2 weeks of the purchase the problems start all the lights on the mechanic found a lot of damage parts motor mounts,alternator,spark plugs,coils,head gasket seal,I call them never answer,so save your time and money

I was looking for an SUV and found this rare 2007 Dodge Nitro 4x4 last Sunday afternoon. The…read moresalesman Jack was very courteous and probably added in my decision to purchase it with my trade-in, was the deal I was looking for. The only issue was a seatbelt warning light fault which Jack said they'd already ordered the part and would replace. The sales manager, Augie completed all the DMV paper work that Sunday evening and I picked up the Nitro the following Monday. Jack called me as he promised Wednesday saying the part arrived and to bring the vehicle in to replace the defective part. Their mechanic Dane took less than 10 minutes to replace the part and everything worked out fine. I'd recommend this dealership as I found them to be very honest which is a very rare occurrence these days...

If you want to buy a good quality car or truck you need to come and check this place out. They have…read morea wide variety of good quality vehicles and you can really tell that these vehicles are good in quality and will last you a while. I didn't really get a chance to speak to anybody but I did view a lot of vehicles and I am definitely gonna come back and check them out. Not really huge into trucks so I was looking more towards a car. My check engine light just came on in my car and I think i'm due for an upgrade.

Purchased a truck from them 5 months ago. Barely driven and I have to spend $27k for a new motor,…read morebecause the motor in the truck was an after market motor that wasn't built well.