not acknowledged at main register. yelled at across the store to go to liquor register. My…read moresuggestion to put up a sign met with hostility with manager ultimately yelling F you and giving me the finger. She said I had no idea what her day was like. THere was more but I got so mad I cant remember. Wanted to throw me out of the store when I had paid but didnt have items in hand yet.

10:30 pm tonight, two employees are sitting down near the register and tell me to go to the liquor…read moreroom to check out... you're both right there, do your job. Wild. The guy working the liquor was cool and nice , so props to him.

I had an excellent experience at this CVS. The store was clean, organized, and easy to navigate,…read moreand there was plenty of convenient parking right in front. What really stood out was the outstanding customer service from the Pharmacy Manager, Tina An. She was incredibly friendly, patient, and genuinely helpful throughout my visit. She took the time to answer my questions without making me feel rushed, which is rare these days. It was honestly the best customer service I've received at a pharmacy in a long time. Thank you, Tina, for making what is usually a routine errand such a pleasant experience. Your kindness and professionalism did not go unnoticed!

Didn't return call, they initially refused to check whether my meds had been received. I had to be…read morevery direct to get what I needed - which was a confirmation that indeed my meds were in queue. When they finally returned my call (after I'd actually gone in person), they told me to come get them at 7. I arrived right at 7 to discover they were closed. Worst communication and timeliness I've seen from a pharmacy in a while

Called 30 minutes ago to ask electronics if I could buy a GoPro in the store today. The lady who…read moreanswered said she doesn't know and then she hung up on me I've been calling electronics from that moment until now for 40 minutes and she won't answer the phone. I just finally asked to talk to the store manager and I've been on hold for ten minutes. If you need any sort of customer service do yourself a favor and bypass thiss walmart Update. After fifteen minutes of being on hold for 15 minutes for the manager someone picked up the phone and hung up. I will be forwarding this complaint up the Walmart chain

Oliver and Christine are the best.In this pandemic induced upside down world we currently live in,…read morethese two have been a rock solid constant that have helped me so often and have actually saved my life in one instance.This location has been kind and respectful to me and my family for years and hopefully for years to come.

I was told to pick up my prescription today, then Anadina, at the register, says: "weren't you told…read moreto come later this afternoon? No? OK, wait 20 minutes". Then a technicien, Amanda, tells me that I need to come back in 2 days, that it is not time to pick up the prescription yet. I say: "Why did your employe tell me to come today when I called last week?", her response: "Did you ask for her name? No? Well, if you don't ask for a name, how do you expect us to train our employees properly, you need to tell us who you talked to." Hum... Am I supposed to participate in employee training? In a second, the responsibility of the error became mine, and I was scolded. Both Amanda and the pharmacist, Stephanie Martinez, told me to go to another pharmacy if I weren't happy with their services. I think that we should be able to resolve a problem rather than part ways, but perhaps this is an old way of thinking. All a client needs is the correct information, then we proceed accordingly. We all have busy schedules. More was said in our exchange and I really hope that things get better, I wish for a good and efficient rapport in the future and, if it is the case, I will re-evaluate my rating to reflect this change. Note to self: always ask the name of the person on the phone or in front of you. Must carry a special name notebook...

Wanted to get the Covid vaccine update. Very nice young…read morewoman made an appointment for me for the next day. Their system sent me a notification for a different time !! When I went in at the appointed time , there was a single pharmacist and a half dozen people waiting ahead of me. The pharmacist explained that CVS allowed up to ten people to make appointments for each time slot !! I gave up on CVS and went to an Albertsons, where I got the vaccine in 10 minutes. Much better organized !!

I was out of town and need to get my medication so I received a call back on Tuesday. They told me…read morethey would have the prescription after 2:00 pm. When I arrived at 3:00 pm, the pharmacy staff told me they marked it down for Wednesday. I was waiting by the pharmacy and the young man told me to go shopping because I was making them nervous. Madeline went by and I asked if she had my prescription and she stated very rudely, I don't know your name. Bottom line, go to another pharmacy whose staff understands customer service.

Amber at the Los Alamos location is AWESOME. I have gotten the best service ever! Needed a…read morecompounded medication sent from Texas and she took care of everything with such precision. Thank you so much! I am soooo impressed!

If I could, sadly, I would give zero stars. This pharmacy was so wonderful when the "elder" was…read morethere to run the operation. I have had 3 bad experiences with them since. I always try to support small, local businesses but must say it is time to move on. When you are running out of a prescription and your doctor calls it in ample time to be filled you expect it to be ready. My Doctor called mine in over 1 week and as of this writing it has not been filled. The "pharmacist" disagreed with my doctor saying they did not receive the refill order until I walked in to pick it up-in which case it was not available until Monday. I just left there and was told to come back after one! I hope there are others out there who have better success in refilling, filling prescriptions with Nambe Pharmacy in Santa Fe. I do wish them much success and maybe they could turn it around. It doesn't hurt to be pleasant, courteous , and friendly with your customer service.

We stopped in here for a quick supply refresh while camping nearby…read more It's your typical Walmart, had most of what we needed and was pretty busy for a mid morning on a Tuesday, so it's a popular spot. I will say Walmart has been a reliable 'stop' for us during our road trips; so we appreciate that.

It's usually easy to get in and out of here. Well organized parking lot and lots of self check-out…read moreregisters.

I have always tried to show compassion for the employees that work at the pharmacy here , because I…read moreknow they are most likely understaffed. I don't get that same compassion back and the weaponized incompetence is horrific. This is the most lame excuse of a pharmacy I have ever had the displeasure of dealing with. I can't believe employees at a pharmacy would ever have a "couldn't care less attitude" when dealing with people's life saving medications.

We showed up to the pharmacy on a Monday. The pharmacy is closed on weekend so was surprised to…read morefind the waiting area filthy dirty, filled with trash. I think Walgreens takes our business for granted and has no hesitation whatsoever customers will show up no matter what condition the waiting area is in. The pharmacy tech was very nice and did best she could. Never saw a pharmacist.