This shop is now called Jimmy's Auto Repair…read more It used to be Vaughn's Auto Shop (aka Quality Shop & Tire), and let me say this clearly, it was the ONE mechanic in the area you could actually trust. Fair prices, honest work, and a constant stream of cars coming in and out. People didn't just go there because it was convenient, they went there because they knew they wouldn't get taken advantage of. Senior citizens trusted Vaughn, including my mother, because they knew he would never rip them off or steer them wrong. Vaughn, to me, will always be one of the kindest, most decent men I've ever known. He took care of my mother and her cars for over 20 years. I remember calling from California to check on her, and every single time, she was getting solid advice, fair pricing, and real care when it came to her car. That kind of consistency is rare. I will never forget how well he and his team treated her. Fast forward to today. Vaughn passed away a few years ago, and his loss was deeply felt in this community. With him, it feels like the heart of that shop went too. The business is now run by Jimmy and his daughter. And the difference is noticeable. Where there used to be a steady flow of customers and cars waiting to be serviced, now the lot is often empty. My mother and I both had a very different experience there recently, and I'm going to be very direct about it. The treatment was rude, cold, and dismissive. It made the entire interaction very uncomfortable. My mother, who lives on a fixed income, tried to ask if there was any flexibility on pricing for a relatively small repair. The answer was no, and it felt final. No effort to work with her, no understanding of her situation. And that's where it really hits. Vaughn would have worked with her. He understood people. He understood that for someone on a fixed income, even a small unexpected expense can throw everything off for months. What used to feel like a place that cared now feels transactional and indifferent. For long-time customers who supported this business for decades, the shift is hard to stomach.

I want to add another positive review for Quality Tire and Brake on 466 (just past Golden Art on…read morethe south side of 466. If you want a nice waiting room with coffee and doughnuts, this place is not for you. I would never have stopped there if I hadn't read many positive reviews. I almost drove by because it looked like a junk yard from the road. However, If you want quality work at a reasonable price, this is the place for you! Owner is polite, knowledgeable & honest. Employees have been with him for years.

Trustworthy, high standards, honest, great customer service, fair prices, family run. I have been a…read morecustomer for 13 years. I had a bad experience with a popularly listed business. I consider that a good thing, because I found Harry and his brothers! I had a Ford Focus way back then, and Harry told me to keep as long as possible. He said the new cars were all computer run, and much more expensive to work on. Did your "mechanic" ever say that to you?

I have been using Fruitland Park auto for more then twenty years - having been in this business (…read morein my younger years) I am very familiar with what a professional shop should look like. When I first moved into the area I researched most of the private shops and found Fruitland Park auto best met my needs and standards -that was true then and is true to this day- I have referred countless friends and having spoken to many others customers I know they have a loyal following.

Had my first oil change . Free from dealer at 10,000 miles wanted to get first one at 5,000 brought…read morethis to them they did a good job . I also had them install side steps on this car dealer doesn't offer with M package did a good job at a fair price. I stopped going to the dealer with my first BMW . I feel they are all about the money and Bimmercare is more about the car.

One the best mechanics I have ever used in my life…read more I have lived in 7 states and 3 countries and have probably used over 50 different mechanics in my life. I had very reliable and TRUSTWORTHY mechanics in England- and other places. I was so impressed with how Gregg's dealt with my car. It is truly your loss if you aren't using the Gregg Smith's garage. Highly recommended

Wow, very professional very clean shop. They do things right and on time really take care about…read moretaking care of the customer. We are now clients thank you so much for the great service we received.

This is by far the most honest, friendly auto service I have ever used, and I have used a lot. My…read morecar just decided it was time to take a break so it would not start. No electrical power. I called around the Ocala area looking for someone to look at the car, do a diagnostic test to see what was wrong. The tow truck got to the garage and unloaded the car. They (Lopez Auto) Called me within 30 minutes of the car being dropped off with the diagnosis. A Dead Battery. This was an honest, upfront diagnosis and the battery was replaced the next morning at a very reasonable price. GREAT JOB!!!!!

Honest, friendly, great value and work with their customers!…read moreHave been my go to mechanic since I discovered them.

This is an update from a recent visit. Hilton was very…read moreresponsive to troubleshooting my problem that set numerous codes, but then would not indicate a failure after the codes were reset. They worked diligently to locate the problem and charged me very little in the process. I greatly appreciate their help.

Hilton automotive is the best automotive team in our north central Florida area. Honest, reasonably…read morepriced, high quality work! Been my go to automotive service providers for seven years, helping keep my oldy but goody 2010 Lincoln MKX in top performance. Don and his crew are incredibly conscientious. I don'task anymore "how much will it cost?" Service rates far below dealership hourly rates, and warranty parts and service better than any others. Praying they stay in businessfor many more years. They are a great service to our local community and much appreciated. Loyal customer

First time visiting this auto repair shop. Very knowledgeable and I felt confident that I received…read morea good price and service. Definitely will go back.

We were in from out of town and of course the vehicle went stupid. This was the closet shop. The…read moreservice was amazing and the professionalism was through the roof!!! The price for what was done was amazing!!! I highly recommend this shop to anyone that needs work done. Thank you to all of the staff at the time, you all are AWESOME!!!!

About six weeks ago, my husband had a tire blowout in our Jeep that sent him on an unexpected…read more"off-roading" adventure -- and it caused quite a bit of damage. I've used Phil's before and always had a great experience, so of course I recommended them right away. They didn't disappoint! Even with some hiccups dealing with insurance and waiting on parts, the team at Phil's handled everything like true pros. The Jeep looks as good as new! If you ever need body work done, I highly recommend Phil's. The staff are friendly, professional, and truly have your best interest at heart -- plus, their work is top-notch!

I dropped my car off here on Feb 23rd. As of today Feb 27th, I have not heard from anyone at the…read moreshop. Not a good beginning. I'll update if they do! Now Feb 29th. No word from Phil's. Great! March 6th and still don't even know if the parts showed up. Don't understand the reviews. So far they are terrible. Today is March 7 still have no idea thank you. No update as expected. Called their shop. Parts only arrived today I was told. Different than what I was to when I called them last time which was parts where there Thursday . Lied then or now? More over they just don't care. Only communication from Phil's in two weeks. On March 4th. "Hey Daniel, this XXX over at Phil collision center. Just wanna give you an update on your BMW. It's Still waiting on the doors . I called this morning . They said they were out for delivery . I still not seen them but As I do We will get started on that for you and I will also give you a call as soon as Do you have any questions? 3 5 2- 7 8 7- 1 3 0 8..." March 15th. Close to a month now my car has been in this shop. Unbelievable. I was in fact called on March 13th to inform me they were painting the doors. Oh my! I asked specifically to let me know if it would be ready Friday and to please let me know. Of course I've heard nothing from them today. Painful to do do business with. Shop called at 2:49 and said the car could be picked up at 4:00. Then they tell me have to have cashiers check to pick it up. Just a pain to do business with. STAY AWAY My advice. Haven't even seen the car yet. 3/19/24 - Went to pick up car. Polishing compound around the windows clearly visible. Spot on right rear qtr panel un-repaired. What a pain. No communication and poor work. 3/21/24 - Waiting on them to let me know when it's actually ready. Looks like another week waiting on them to finish. Over a month! Keep that in mind! 4/1/24 - poor job on car. Shop not cooperative in fixing their own issues. Manger using profanity because he has no leg to stand on for the poor work and worse communication.