Had to get a few keys copied. Was in and out fast. Great customer service and great pricing.

What a great place and bunch of guys. This is where I get my garage openers. Not only do they always have what I need, they are cool about letting me check it out onsite.before paying. It is a pleasure to do business with a company that does NOT treat every customer like a potential criminal when they walk through the door. read more

Love these guys. We called them when we bought a home near them, and they set us up with new locks. Same thing when we moved a few miles away. Fair pricing, flat rate, quick work, quality work. Last time, when the tech was presenting the invoice and going over what he installed, he mentioned something that was normally so much money, but he goes, "But, we forgot to mention that in our quote, so we won't charge you." Integrity for the sake of integrity. There's no better virtue that I think a business can have. read more

Great friendly prompt service!!!!! Thank you Jonathan for all your help today, replacing the lock from my car door with new keys.

LOOK NO FURTHER FOR A LOCKSMITH! Joel fixed a custom lock for me that no one else could fix. He even knew what to do just from pictures I sent. He came over quickly, was fair with his pricing and figured out the problem immediately. And, he was as nice as could be. I have never hugged a locksmith before today. Joel is absolutely amazing. read more

These guys are great! Need a lock, safe, garage or gate remote, keys made, security cameras... pretty much anything for your security needs that you want without the wait at Home Depot or Lowes. Prices are very reasonable too! Support local businesses. read more

Joel the owner use to work for us at Mulholland Security Centers in Studio City, 15 years ago or so. I know him and his wife and simply nice people. Joel used to be a pretty good technician so I know he will do the job right for you. Keep it up Joselito. Best Avi Ben David Mulholland Security centers. INC read more

Reliable, and very trustworthy which is the most important of all! Joel and his wife Maria are real sweethearts, they're invested in all your security needs. Definition of heart within mom and pop shops. Great, professional staff. 100% recommend read more

I called this establishment and they said they are open until 2 pm. I get here at 1:40 pm and no one is inside and the sign says closed. Even though the sign on the door says open till 2pm. 0 star service read more

Awesome Work. This isnt Toys R Us ! They dont play games with security! read more

FYI: I know this company as Plaza Lock & Key of Encino I have been using Plaza for a little over a year now and I'm so happy with their service! I'm on the board for a condo HOA and we've got a lot of locks, gates, keys, etc. and Joel and the Plaza team NEVER let us down! They're friendly, courteous, and do good work. I don't know how their prices compare, but I really don't care. When it comes to the safety and security of my home, the quality of work is more important to me than saving a couple dollars here and there. (Incidentally, I imagine their prices *are* competitive otherwise our property manager would have told us to consider switching) Working with different vendors for our association has taught me that it's HARD to find quality people and work -- this is the only company I haven't had ANY problems with EVER! Now, that doesn't mean everything is perfect every time they come, but whenever we're not 100% happy with something, they come right back out and make it right (which is, I feel, all you can really ask of a company since no one's perfect 100% of the time). Their work is good quality, the people are wonderful -- I can't recommend Plaza highly enough! They even will come out on holidays if you need them to! 5+++ stars! read more

Had key cut at this place near my house - less than $4, Yeah! I hung on to their card and when my neighbor locked herself out of the house there were here within minutes. Thanks for the excellent service! read more

Spoke with Jonathan for a quote. He quoted me and when the technician came on campus price was the same price. Walked into the store today and the service was amazing. On campus and off campus this place is amazing. This is the right place to to go to for your needs. read more

Very kind and fast like this place the mall was a little busy, not many parking read more

I'm completely amazed by this place. I have used their service twice. The first time, they were great and efficient. The second time, the service was out of this world. I needed to replace the batteries on two of my car keys. After opening the car keys, the lady realized that she didn't have the batteries. I ran over to a nearby Walgreens, bought the batteries and brought them back. She helped me put the batteries in and put the keys back together then said she wouldn't charge me a penny for the work. I wish more people in the world would be easy and friendly like the lady who works here. :-) read more

We had locks changed in our building from this business and it went well, the second time we called them back they waited outside of our gate and then left. When I called they "claimed" they called me and left me a voicemail. I said they must have called the wrong number and requested them to return and the man proceeded to tell me they did not (although we did NOT compare numbers so he cannot make that statement) and that I should check my voicemail instead of blaming them. 20 minutes later and I still don't have a voicemail. VERY BAD CUSTOMER SERVICE, and they lost out on at least a $600 job. If you don't know how to treat a customer do not answer a phone. read more

I got a referral thru medeco customer service to this amazing locksmith. Very friendly staff. Joel and Adrian are amazing. Very prompt and very professional and clean. I had a horrible experience with another company but Plaza made me happy and met my needs for my family and I. I love the fact that they were able to provide service on the same day. I feel safe with my new locks and will definitely be referring anyone who needs a good locksmith in the area. I'd give this place more stars if I could. read more

Spoke on the phone. They were at the house in 35 minutes. Spent an hour repairing my lock rather than selling me a new one. Price seemed very fair. I'm very happy. Update have been back for garage gate remotes. They were super helpful and did the programming for me. read more

When I moved to a new place, I called them to come change my locks. They told me on the phone it would be $65.00. Two guys came who were very nice. But, then they started telling me that they recommended a different lock which would cost $300 or somewhere in that range. I asked them why no one told me that on the phone. They said because I probably didn't ask. I asked one of the guys to call his manager. I told the manager that I didn't appreciate the surprise of not being told before he sent the guys out that there would be other options. He said it would not be his responsibly to tell everyone unless they ask, and that is why he had the guys offer it to me when they came out to change my locks. It's so stupid. Because had I known, I might have done the more expensive locks if I had a chance to research it and look into it more. What a waste of time. read more

Thank you Maria and Joel for the quick and knowledgeable service with my Schlage lock today. Great same day service totally recommend and will be using them for future projects. read more

Always very friendly and they provide outstanding work! They are the only Locksmith I go to. Being a Realtor it is important to have a locksmith you can trust! read more

Definitely trustworthy! Have been getting my locks done by them for years. Family owned, friendly, and GREAT vibes. Would definitely recommend to everyone! read more

I would give them 6 stars if I can!! Great service a really friendly!! Jonathan was really helpful! Fast service as well! This is the place for everything!!! read more

Plaza Lock was recommended to us when we needed a special key made. Their helpfulness on the phone and in person is superior. Harold offered his valuable time to give us personal service. We will continue to use them for future needs. We are recommending them to our family. read more

Been there for a small cam lock with lost key, he suggested that I buy a new one might cost me less that making a new key.

I absolutely love this place! The staff is incredible kind and friendly, the prices are competitive, and the location is extremely convenient. I always go to Plaza Lock & Key for any of my lock and key related needs. I highly recommend them to anyone and everyone. read more

Most bitchin' locksmith shop in the Valley! They have everything for your security needs, from key duplicates to security gates! read more

Plaza Lock and Key - Open for business! Feel free to stop by! - Keys & Locksmiths Near Me - Van Nuys, California

Fast, friendly, and great prices. What more could you ask for? So glad I found this place--will definitely keep coming for any of my key needs. read more

The guy hung up on me because they don't do automotive key makes. I was still talking asking another question and he hung up. Call another place read more

Needed to make 2 duplicate keys, and i think I was literally in there for 3 minutes. The lady who helped me was so sweet and it was so cheap, $4. Couldn't have been happier. read more

I needed to make a copy of a key and was considering going to Home Depot, but decided to try this nearby lock and key shop. Literally walked in and walked out in less than 2 minutes. I gave the guy my key, still on my loop of keys, and the next thing I knew I was holding my key copy on a loop. Only $2.18 for a simple key, can't beat that! read more

Used them a few times. Helped with a security lock on sliding door, changed locks and fixed a garage door. Always the cheapest with good work. Nice woman at the shop too. read more

This is the best lock and key place ever!. Have been going to them for more than 15 years. They also will come to your location for repairs. Rhe repairman are amazing. read more

The whole team is so wonderful to work with. I can't see why anyone would write anything negative about them! My family and friends have used Plaza Lock and Key for years and have never heard of any complaints. Caring, respectful and professional. Keep growing PLK! You will always be our #1 security choice read more

I don't go anywhere else for my keys. Warm reception , gracious, prompt, excellent service. I have been to other places where my keys don't work after being duplicated. I have not had that experience here in all the times I have been to this company. Highly recommend. read more

I just moved into a new house in February and had to have all of my doors re-keyed. I found Plaza Lock and Key on Angie's List and decided to give them a try. Their prices were competitive and even lower than the other companies I called. The locksmith (Joel), arrived on time and was very friendly and professional. He re-keyed all of my locks and even taught me how to re-program my garage door! Who does that? I will definitely use them again. read more

I came across this place as I was driving by and I'm so glad I stopped by. They are awesome! Not only was the service great but the people are so friendly. I'm glad I found this place, this is now the only place I will ever go to get my keys or anything done. Thanks guys! read more

Plaza Lock & Key of Encino is AWESOME!!!! I called in a panic when I was locked out of my house and they were courteous, prompt, helpful, reasonably priced and provided excellent customer service. I can not recommend highly enough. I had called another locksmith first and had a horrible experience after waiting for over an hour. Plaza is located in Encino and was able to come very quickly and resolve my problem quickly as well. Thank you Plaza!! read more

This is the best key maker ever! They are the nicest people in Encino. They are in a little shopping center on the corner of woodley and ventura. Ita a very friendly group of shops as well. Everyone makes you feel really welcomed. This lock shop also travels to your location. read more

This is the best place in SAN FERNANDO VALLEY for all your locks and security needs! More than the professional service, it's the ambiance and the great customer service since 1987!!!! MORE POWER!! read more