The CVS pharmacy is quite far from my home and my work, but I continue going back because number…read moreone they have a drive-through and number two they know me and take good care of me. Especially the pharmacist Clarisse, she's so awesome and accommodating Definitely worth the drive

If I could give zero stars, I would. CVS Pharmacy is completely out of control…read more The lines are absolutely ridiculous--wrapped through the store, packed shoulder to shoulder, and barely moving. There is no system, no urgency, and no communication. People are just standing there, confused and frustrated, waiting for what feels like forever. This is not a one-time issue--it's every single time. This pharmacy is clearly understaffed, but more importantly, it is poorly managed. There is no triage system, no separate line for quick pickups, and no effort to move things efficiently. It's just chaos. And this is a pharmacy--people here are often sick, in pain, or just trying to get essential medication. What makes it even worse is that some of us don't even have other options. I would prefer to have my medication delivered, but my insurance does not allow it--so I'm forced to come here and deal with this situation. This is unacceptable, unprofessional, and honestly a health concern to have people packed into a slow-moving line like this. Management needs to take responsibility and fix this immediately. Do better.

North Hills, California…read more Halloween just passed and Walgreens have a good sale going on with the chocolates. Unfortunately, not all the stores have them like this one. They have plenty of selection but the deals weren't worth it. So I didn't buy anything. The store is well stocked, organized, and some part isn't well lit though. The employee greets you upon entering the store which is great. Parking is plenty that is shared with other businesses. Location is a little bit on the down side area. Holiday decors are on display.

I placed an order online today and I was notified that it was ready for pick up, so once I arrived,…read moreI checked in online and it instructed me to go over to the photo counter, saw a manger at register she proceeds to ask me if I was here for a photo pick up and I clarified and said no it was online order store item, so she delegated the task to another girl, who was rude just cause I told her that the online instructions said to get it here, she was trying to send me over to the regular register. Do better with your service and drop the attitude. She ignored me and started to talk to her coworker, as I said thank you, no acknowledgement. Sad, I can tell people don't like their jobs. This is the last time I visit this low budget location, parking is a nightmare and people are rude, homeless asking for money, cars are rude to pedestrians. It stressed me out just going over to pick up one item from here.

This store is amazing I always have a wonderful experience…read more Parking is always abundant They're open 24/7 Clean and organized Above all their customer service is always great I don't think the employees get much credit but ima give it where is due I made sure to get their names this time because good employees like them are becoming rare and I hope they come across this Anthony and especially Julio the shift leader went above and beyond to help me with a concern I had it was very busy but he took the time to address my concerns and of other customers Very fair and respectful again very rare for me to find in retail maybe it's just me idk but I gotta say something thanks a lot you two I wasn't expecting this level of service

This is the Walgreens I come to when I have to do photo prints or get my vaccinations shots. I have…read moreseen when this Walgreens used to be good in their customer service and also fast at the pharmacy area. Thinge have changed because they gotten way slower and has less workers working in the pharmacy. I scheduled an appointment to get my covid booster shot and for my parents to get their flu vaccination. Their mobile check in QR code didn't work because it couldn't find my reservation. Then I had to wait in line to check in with someone. The person was working the drive thru pickup line and also the in store window so it took some time. After I checked in with her and give her all the info, it took an hour before we could get our shots. The photos area is slow at times too but they brought back the button to announce on the PA that you'll need assistance there which will help speed someone over there.

I always had bad experiences but this time i had really good experiences. Entering store greating…read morenice from cashier . She was young girl and so nice. She helped me with anything i asked for and in the end she checked me out with her smile and service. Her badge name was Emily. Second time I had hard time with photo section , they mixed my order and she was there for me helping to fix and i was running late. She made it quick and i left the store on time. I want to thank Emily for amazing service.

Staff was very disrespectful grabbing my stuff out of the basket.And slamming it into a shopping…read morecart , I had food , eggs and other breakable items inside my cart,, he didn't care at all and expected me to pay for it after he damaged my goods.So I walked out , leaving the shopping cart there

Store was open during MLK and I visited this location to pick up my online order. This is a big…read morestore compared to the sun valley location, they do lock up most essentials here so you have to call staff to get your item. Large parking lot shared with other businesses as well. This store has a variety of items that you may need or looking for last minute. I like ordering online and picking up as this is more efficient for me.

This is the worst pharmacy ever! I have been on hold for over an hour and hung up on twice!…read moreRidiculous and if I go in they have terrible attitudes.

This isn't my local CVS, but I will swing by every once in awhile to pick up some essentials. It's…read morealways a serviceable shopping experience. They keep the basics well stocked as well as plenty of impulse buys to satisfy anyone's cravings. Staff is...present. They will help if you ask for it, but they also won't offer it if you don't. When you check out, they'll be friendly, but they also won't go out of their way to carry a conversation. I think if you're looking to just get in and out and you know exactly what you want, this is a good option for you.

This isn't my go to CVS but I had ordered a photo to be printed and this was the best option on my…read moreway home. I had placed the order on Friday but didn't get the chance to pick it up until Tuesday due to being out of town. The young man who was the cashier looked for my photo but couldn't find it, so the manager, Albert also began helping since there wasn't any other people in line. They looked and looked and couldn't find it. I showed my email to confirm I did pay for it and if this was the correct CVS. They were both super helpful and accommodating. Ultimately we couldn't find the photo and I had to reprint it but Albert assisted me the whole time. Great customer service! I will be back to this CVS moving forward.

God forbid someone under the age of 18 or 21 whatever the requirement are (cause you need ID to get…read moreDayQuil) doesn't have to buy it for a sick parent or guardian who can't leave their house. Aside from that, I think it should be advertised somewhere right there that you need to have an ID to buy that because it's not locked up either so. The CVS is great, but that was just highly irritating because not everyone has a car some people leave their IDs at home and have to take the bus or have to walk. 4.5 stars

This CVS is the one I prefer for my online orders. I usually order over the counter meds and beauty…read moreitems to be picked up here. When I get the Text/email notification that my order is ready for pick up I just head straight to the front counter, give them my name and they pass me my package. Simple... The parking lot has plenty of spaces and it's pretty accessible to get in & out of. They do have a drive through window here but I have never used it. The staff has always been friendly and helpful.

Van Nuys Pharmacy is the best I have ever used. They call me when it's time to refill my…read moremedications. The staff is the best ever. Very friendly and very professional. It is also in my cardiology office so it makes it very convenient. I never have to worry about getting my prescriptions filled. They are a great team. And they deliver my prescriptions. Eddie is my delivery guy and he is awesome. Thank you very much for being my Pharmacy. I would recommend this Pharmacy to anyone.

This is the best pharmacy and best service I have ever received. I do not have to call when it is…read moretime for the refills, pharmacist calls me and inform that meds will be delivered. All staff is very nice professional and organized. This is the only pharmacy I will be going to from now onwards.

This store has many (good) items locked away and so you do need to find an employee to help you…read moreout. However, that was not the case for me this time around as I had already placed my order online and needed to pick it up. I noticed only one cashier was on the floor and was doing her best to multitask with incoming customers. Large parking lot but can easily get full since mcdonalds and starbucks in same plaza, but I arrived early morning and I was able to see plenty of parking available.

The people working at this CVS seem absolutely miserable. I don't think I've ever encountered an…read moreentire group of employees who were so consistently bitter, unfriendly, and unwilling to help. Every interaction feels like you're inconveniencing them simply by being there. Customer service is essentially nonexistent, and the overall atmosphere is unpleasant from the moment you walk in. If you absolutely have to come here, then I guess you have to--but if you have the option to go to another CVS or pharmacy, do yourself a favor and avoid this location.

Better than the review I read. Helpful employee unlocked what I needed and did it with a smile. The…read morepick up of RX went smoothly. It was noon so I expected a long line but it went faster than expected. They have screens you can use to enter your info but before I could finish the technician had my RX ready. He was polite and helpful.

Dystopian AF. Literally half the items are now locked away behind plastic doors. You have to wait…read morefor a clerk to unlock it to buy most products. Then of course there's only one cashier available...all the rest is self checkout. But 3 armed security guards. So...replacing humans and implementing high security fortresses. Depressing. Won't be back.