Nice unique modern boutique's gym for families & seniors. You won't feel pressure or intimidated…read moreabout getting in shape. They even have a recovery room. A get away without leaving town. VS but not the drink. Nice!

Consistently clean and well kept. Although I was bummed about the removal of the basketball court,…read moreI enjoy my time here. I look forward to my workouts and it is hardly ever too crowded. I love the recovery space!

Facility is overall 5/5 excellent for a large and super spacious unique style modern family gym…read more Plenty of land for parking outside. Huge piece of land. Swimming pools were mostly heated/warm/grand/much larger in size than expected. Indoors and outdoors looked great. I'm impressed with this company/gym brand. They take pride in what they do here. Yes, it's not cheap for monthly membership, but there's good value here. Two story building. Membership representative is helpful and resourceful. You can find all kinds of classes and exercise activities upstairs. Loved the cycling/spinning room with large screen too. Amazing place. For an extra $50 per month on top of membership fees, the Recovery area looks most attractive/my favorite. Cryolounge, compression therapy, float therapy, red light therapy, cold therapy, and more! Perfect sauna inside and all the machines are high tech/new/clean/well managed. Not bad for not having to drive elsewhere for recovery services. Women's locker room toilets need better cleaning/managing. It was a mess inside during morning hours. Overall, locker room looks fantastic and very functional. Kids area is separate. So far so good. Great impression, other than the high fees/costs and 30 days advance membership cancellation notice may keep people wondering. They only accept month to month payments. Great place not far from foods/restaurants/walkable. Looks like a fun place to workout.

There are far too many managers at this place, and unfortunately, they don't seem to communicate…read morewith each other. One employee tells you one thing, another tells you something completely different, and no one takes responsibility when the information turns out to be wrong. This has happened to us several times, but today was the final straw. We are a family of four--two adults, an older child, and a baby. We've brought our baby to the pool several times without any issues. Then one day, we were suddenly stopped at the front desk and told the baby needed to be registered. That was completely reasonable, and we had no problem doing it. The problem was how it was handled. Our older child had already gone through the gate, while my husband had to come back because the baby and I weren't allowed in. We asked if we could at least go get our child first, but we were told no--we had to complete the registration before anyone could enter. Our family was split up, and our young child was left inside by herself. It was an incredibly stressful and unnecessary situation. We spent about 20 minutes filling out paperwork while standing there with a baby in a stroller. The employee repeatedly assured us that everything was taken care of and that we would never have to do it again. Two weeks later, we were stopped again. This time we were told that what we had completed wasn't even a registration--it was just a guest form. In other words, we had wasted 20 minutes because an employee gave us incorrect information, and now we were expected to start the entire process over again. No apology, no accountability, just more inconvenience for us. Mistakes happen, but what matters is how they're handled. At this facility, the burden always seems to fall on the customer, even when the mistake was entirely theirs. That was enough for us. We decided to cancel our membership and switch to the YMCA instead. We value businesses that respect their customers' time and take responsibility when they make mistakes. Unfortunately, this place has shown us neither.

Amazing client services, really sad that most gym/sportsmemberships aren't like this team…read more I got a memebership there a year back but hurt myself pretty badly. Unfortantely, I had to stop going and processed a cancellation of my membership. Some how the process never finished and I was getting charged. I was able to get help from the location manager (Lou) and she was really understanding and respectful. She was able to get the situation resolved pretty quickly and I remembered why I fell in love with the place. You can always replace equipment and courts but you can't replace great client experiances. I highly recommend anyone who is looking for a sports gym to check out the Hub Alameda

The surfacing on the courts and the amount of courts they have here is amazing! However I will say,…read morepricing just keeps going up and I don't think it's going to stop, because they know people here in the bay make too much and will pay whatever amount to have nice courts with good people to play here. I personally just buy the day passes here and come during the weekend every so often, and stay all day (since they have in n out privileges) to make my pass worth it. I remember the good old days when day passes were just $25, but now it is $40! A bit too much for me, if you are looking for a free court with good opponents, you can play at Mitchell park in Palo Alto. Also, during rainy days is very busy so be mindful of that if you are coming because you can't play outside for free, because everyone else has the same idea! Other than that, when I do come to the hub, I always get good games in when I play in the higher skill levels

My son learned to swim with Pierre within a short period of time. We had attempted lessons at other…read moreplaces before without success. My son was one of the older kids here who didn't know how to swim, so he was self-conscious, but Pierre's expertise and guidance made him comfortable and allowed him to learn without judgment or fear. It was amazing to see him do several different strokes in just a few months time.

I reached out in 2025 to inquire about my daughter's tennis lessons. We were told that she was too…read moreyoung at the time which was fear. She was 3.5 years old and was a bit timid. I then texted Coach Angela after she turned 4 yo because she was showing signs of being interested. We were completely ghosted by Coach Angela. I was a former USTA player and I coached in college for my college's camp so I know a thing a two about coaching tennis and good customer service. Whether you have space to take a child in or not, you should always circle back. In the end of the day, everyone is connected and to one another and I'll say this, Euro Tennis is way better with better customer service than here. I grew up learning to play tennis by my dad. All was self taught through him. We weren't a rich family, but we were raised with values that took us far in life. I don't know what values these tennis coaches have here, but I'll say this.. poor customer service doesn't get very far. My ultimate goal was just to get my 4 yo and soon to be 5 yo to just make friends and get to know the sport that I love very much. I suggest all parents to go to Euro Tennis. Better customer service and lots of options. At Euro Tennis, they accept kids of all kinds. They have patience. And their focus is just making sure the kids have fun. At 5-7 yo, the ultimate goal is to have fun and like the sport.

Loved the location. Hospitality & services are S tier. Outside pickle ball courts & pool. Pool may…read morenot have many lanes but people are courteous and cordial here. Weights & training up stairs w/a couple racketball courts. Recovery room w/hydro massage & Normatec offerings is elite for optimal performance. Cozy club w/comfy vibes & community classes.

(2 stars) I visited…read morethis gym twice because I was considering signing up for a membership. While the facility is very clean and well-maintained from a housekeeping perspective, I was disappointed by the condition of the equipment. Several machines were out of service during both of my visits. For a gym that charges premium membership fees, I would expect the equipment to be consistently available and properly maintained. The cleanliness and overall appearance of the facility are excellent, but people join a gym primarily to work out and use the equipment. When multiple machines are not functioning, it significantly impacts the member experience and makes it difficult to justify the high cost. I hope management prioritizes equipment repairs and maintenance, as the facility itself has great potential.

First time here, the reception there was not friendly nor helpful, did not give much information or…read moreinstruction, no customer service. $15 per child and $17 per adult on a weekday from 11am to 2pm, not too bad if you can play for 3 hours. I hope they can have other option to just rent the court per hour.

Pros: lot of good players at different levels and generally welcoming, good no of courts, there are…read morecoaching options for kids, have an overall decent ok-ish working system. Cons: Not great in terms of court quality, lighting and basic amenities. Walkins are expensive.

These one-star reviews criticizing how the employees look are absolutely diabolical and disgusting!…read moreThe managers and staff at East Bay Sports go above and beyond for their customers every single day. Anyone leaving those kinds of comments must've truly woken up on the wrong side of the bed to be that cruel and unfair. Let me explain why East Bay Sports deserves a five-star review. I've been bringing my son here since he could walk he started in the Little Kickers program and now, at age nine, plays in the soccer team division. We absolutely love indoor soccer, and this facility makes it such a great experience for families. The kids always have a blast, the field is consistently clean and safe, and the entire place has such a welcoming atmosphere. The owner, Chris, deserves special recognition. He's incredibly calm, patient, and professional even when parents get heated during games, coming up to him in his office raising their voices, he never raises his voice or loses his composure. You can tell he genuinely cares about the families and players who come here. This is a family-run establishment and the only indoor soccer facility in the area, which makes it such a valuable part of our community. Beyond soccer, they also offer batting cages (which are a ton of fun!) and host birthday parties that kids love. Whether your child is a toddler just learning to kick a ball or an older kid who's ready for league play, there's a perfect spot for everyone. You don't need to be a pro you just need to want to play, learn, and have fun. With so many classes and programs to choose from, I highly recommend East Bay Sports for any family looking for a positive, active, and inclusive environment.

Keep kids off screens and make new friends! Indoor soccer is fast passed, exciting and year round…read more They have batting cages, too! The management does a great job organizing parties, camps and classes!

I've been a member at City Sports for a while now, and I genuinely look forward to every visit. The…read morestaff are incredibly friendly and welcoming. Whether you're a first-timer or a regular, they always make you feel at home. It's a small thing, but it really sets the tone. The gym itself is kept spotlessly clean, which I appreciate more than anything. The equipment is always well-maintained and in great working order, no broken machines sitting around waiting to be fixed. If you're looking for a gym where you actually enjoy showing up and getting a good workout among friendly people. City Sports is it.

This is a complaint mostly as a Waterworks parent. If you didn't know, Waterworks Aquatics uses the…read morepools of several City Sports locations to teach kids' swimming lessons. While I went to town leaving reviews for Waterworks itself, I realize the intimate culprit is City Sports. Their pool is constantly undergoing some sort of HVAC issues which leads to ongoing and almost weekly pool closures. For gym members, I assume you are hoping your gym membership includes access to a pool which means 9 out of 10 times in any given month you are dealing with a closed pool. City Sports, get your act together. Why is your pool closed so many weeks out of the year???