Bad service. Could not get repair made with them. They said they couldn't get to my cart until…read moreDecember. I said that was okay. Never heard back.

Fantastic golf carts from this place! I got one a little while back and can't brag about it enough…read more It has a long-lasting battery, comfortable seats, plenty of space for the family, and great speed. For anybody in the market for a golf cart, this is the spot.

They are quick to sell these useless golf carts and very unprofessional about customer care after…read morethe sale ... DO NOT BUY THERE

Honest decent people that do good work, charge very fair prices and are courteous to boot. They…read moreare deserving of your business

I am extremely disappointed with my experience with Botero Carts in Charlotte, NC…read more When I purchased my 2025 Evolution D5 Ranger 4 Plus, the salesperson, Joe, introduced himself as the regional sales manager for the Charlotte store. He specifically told me that my cart would receive a free one-year tune-up and that if service was needed, they would either come to the cart or arrange pickup at no cost to me. That promise was a major factor in my decision to purchase from Botero Carts. Now, one year later, I am being told that this is not true. The logistics manager informed me that they will not provide the service as promised. Her explanation was that Joe, the salesperson who made those promises, no longer works at the North Carolina location and now works at Botero Carts in Myrtle Beach, SC. During our conversation, I was left with the impression that Joe may have made similar promises to other customers that the company does not intend to honor. Whether that is the case or not, as a customer, I do not believe I should be penalized because an employee transferred to another store within the same company. A promise made during the sales process should still be honored by the business. To make matters worse, communication has been extremely poor. I have been instructed to send information and photos by text message to a specific number, but after doing exactly what I was asked, I received no acknowledgment that my information was received and no follow-up regarding my warranty claim. Phone calls are not returned, and text messages often go unanswered. My cart has only recently crossed 200 miles and has been lightly used. Despite that, I have experienced several issues, including: * A malfunctioning backup camera * A burned-out taillight * Uneven front tire wear that suggests the cart may need a front-end alignment The logistics manager did tell me she spoke with her manager and that they would provide a free tune-up, but only if I waited until someone happened to be traveling to my area. Otherwise, I would be responsible for paying to have the cart shipped back to them. That is not what was represented to me when I made the purchase. I am currently still waiting on a warranty replacement for the taillight. I provided all of the information requested and have received absolutely no response confirming receipt of the information or providing any update on the claim. Unfortunately, my experience has left me feeling like once the paperwork was signed and the sale was completed, customer service became an afterthought. I expected much better from a family-owned business. Based on my experience, I would not purchase from Botero Carts again, and I cannot recommend them to others.

We are new to the area and stopped in to see what kind of carts they have. To my surprise they had…read moremany different carts to choose from. The sales person was not pushy and had an answer for all my questions. We would definitely recommend Botero Carts to all our friends and family.

Absolutely wonderful people to do business with..Highly reccommend. Purchased a 2024 clubcar from…read morethem and love it!

I recommend Allison's Golf Carts. Stephanie answered all of my questions in a friendly,…read moreprofessional and helpful manner even though she was the only one in the office and they were extremely busy. Stephanie never rushed me off the phone or made me feel I was an inconvenience. Purchasing our first golf cart from Allison's has been a pleasant experience and we look forward to many years of doing business with them.

Stopped in today to pick my part up for my tractor and as usual, Justin Norman took care of me with…read more5 star service. If I ever got into that business, I would pay him boat loads of money because he throughly knows his products and unbeatable customer loyalty. John Abernathy Beltek Industrial Surplus Very happy customer

Beware of this business and their shady Service. Don't bring your equipment here. You will get…read morecharged for repairs that were never completed.

I spoke with Kevin today regarding an issue with my 24 Rover XL…read more Kevin was extremely helpful. I highly recommend them.

I just had a wonderful experience with Kevin Reed of Kevin Reed Motorsports Custom Golf Carts. I…read moreneeded to replace 6 - 8 Volt batteries in my Ruff N Tuff Hunter 4 x 4. He had what I needed in stock and gave me an awesome price. Better than anywhere within a 25-mile radius. He and his associates were friendly, professional, and wonderfully helpful. I would overwhelmingly recommend KRM to anyone needing anything Golf or Hunting cart-related as your very first point of contact. You'll be very pleased with this group of honest, reliable people.