Had a travel trailer wheel lug studs sheer off and Susanville towing was able to get me into town and fix the problem.

Totally dishonest establishment. Car impounded late on a saturday night. The tow company stole several items from my car! (A cell phone charger, pair of JBL earbuds, a double action OTF switchblade knife, a 256Gb thumb drive). The tow yard had my car for about 12hrs and deliberately changed the date of arrival to facilitate charging me for a full day of vehicle storage. They charged me $175 just to come in on a Sunday to pick up the car. For a 15 mile tow and 12hr storage this place gouged me for $950! And stole around $200 worth of my belongings. The staff was friendly of course, happy to ruin peoples lives. Not everyone has an extra $950 laying around to get their car back to drive out of shit-hole Susanville. read more

I called Susanville towing and within 20 minutes they had a tow truck and a pick up there to tow my trailer my truck got dropped off at repair shop and they stored my trailer in their safe yard Billie and his partner were very professional and helpful in getting me a hotel close to my trailer and the repair shop read more

Susanville Towing - My left front wheel was locked up so they had to jack up that side of the truck to get it on the tow vehicle - Towing Near Me - Susanville, California

My daughter's car needed towing last night. She had recently been hit in the left front side by a deer. The car was still drivable but has been totaled by the insurance company. We're waiting for the duplicate pink slip. But last night ended the drivable aspect. Our insurance company was confusing to file a claim so I just called this company. I gave him my card number to pay the $350, which took a bit of time. But finally he had enough information. I asked him how long and he said as long as it took to drive about 15 miles. I expected about 20 minutes. Much longer! It was very cold and getting dark. When the truck finally arrived Steve, the driver, asked who was paying. My son-in-law and I both told him that I had already paid. He told me that the guy on the phone decided to have him get the payment info so he wouldn't have to go to the office. I was not happy. Steve, however, was very friendly and kind. We appreciated his help. He towed the car to our house as we requested and unloaded it where my husband directed. He helped a negative situation turn a bit positive. Thank you Steve. read more

Susanville Towing - After the deer hit. - Towing Near Me - Susanville, California

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Not happy my boat trailer died 12 hours into a 14 hour drive, but happy it did so outside of Susanville. They couldn't have been more helpful in getting the boat back to their shop and replacing the trailers axle. Thank you! read more

On December 17,2025 I was going from Reno to Red Bluff. I stopped in Chester, CA and my car would not restart. It could not be fixed for a week, so I arranged for a tow to Reno with Lake Almanor Towing- Brandon was great! Somebody else called Brandon with CC number and the full tow was paid for. It was late so the car was towed to Susanville Towing, their brother company. I was staying across the street at a motel when I got a call from Brian at Susanville Towing. He asked me if somebody could come over and get the keys so he could get to work on it. I told him that the alternator had been replaced several times, on warranty. He called my mechanic, in Reno, and ordered up another alternator under the warranty. When all was said and done I asked him how much I owed him and he said "Nothing". He said it didn't take long and the part was under warranty. I almost cried. To add icing on the cake he refunded the majority of the fee for the tow because he didn't do the tow to Reno. This was refunded that day within a couple of hours. Brandon, form Lake Almanor Towing, and Brian, from Susanville Towing, made a really stressful situation not seen quite so bad. This is one grateful human being was really lucky to have broken down where I did! read more

I can't say enough good things about these guys! On a recent hiking trip I blew out my radiator about 30 miles north of Susanville. After calling AAA, Bryan from Susanville Towing showed up in less than 40 minutes and got me back to town. The biggest issue was being Friday and nobody in town had a radiator for my truck. This shop was backed up but Garrett went above and beyond for us. He was super busy and didn't work on Saturday. However, he ordered a radiator for next day delivery and came in to work anyway! He had us back on the road by noon and we were able to continue on with our trip. They also charged us an extremely fair price! The ladies in the office even gave us a loaner car Friday afternoon so we could transfer our bags to the hotel. I was so happy with the way this turned out and would highly recommend them if you are in a predicament out in this part of the state. Thank you guys so much!! read more

Very professional and came through on a 200 mile tow that no other Reno outfit would take on. Steve is a great driver. Highly recommended! read more

Susanville Towing - My RV being loaded in Reno. - Towing Near Me - Susanville, California

don't use them unless you're carrying cash. they will ABSOLUTELY hold your rig for ransom.

I called and told the lady I needed premium gas. She understood and said she would let the driver know. I asked the driver if the gas was premium, he said no. I said I cannot put anything but premium in this car I have done it before and the car shuts off. It will not start without it. He said "Well, you don't get the gas then" and I said Are you serious? My car only takes premium gas. Then he got in his truck and left. Called the lady back and told her the situation, she sided with him and talked about his tow accomplishments. All I wanted was some gas and all I got was a ego trip. That's not how you do business or treat customers. read more

Susanville Towing - PREMIUM UNLEADED FUEL ONLY - Towing Near Me - Susanville, California

I'd give these guys more stars if I could! Justin and his partner saved my mom and I. We're traveling with a uhaul, and our uhaul road assistance wanted to make us wait 3 hours for them to help us because we were stuck in snow! but these guys showed up in a hour and were so helpful and so kind to us. We're beyond grateful for them. they literally saved us. I'll always hype these guys up. Thank you Justin!! read more

This was the worst experience that I've ever had with any business. The manager continually lied and was deceptive. My vehicle was held up for 3+ days every day I was told it was coming wasted a ton of time/$ by waiting because of the lies. If your vehicle breaks down... You're better off pushing it home up hill!!! HORRIBLY RAN COMPANY read more

These guys were awesome. Had a broken leaf spring on my little travel trailer 40 miles north of town. Came right out and towed it back to town the right way. I found the part and they installed it while I waited knowing I was in a traveling bind. All worked out great and their price to install it was beyond fair. Great attitudes all around. Thanks for the help! read more

Corning Update: We made it home to Poulsbo ,Washington thanks to you and a number of other great people along the way. Barney and Chris did an outstanding job. Very knowledgeable! We can't thank you all enough. Jackie and Tony read more

Looooooong story short, Susanville towing couldn't retrieve my car from where it broke down, BUT they sure as hell tried which was all the support I needed at stressful time, once I got my car to a more recoverable place, thy came and towed it to an auto shop they recommended. Thanks to their kind operator, Jackie! Pic is their badass driver Ricky aborting our mission, making a 20 point turn on the side of a mountain! read more

Susanville Towing - Towing Near Me - Susanville, California

This company just charged a wopping $450 to pull us out of the mud !! Their round trip was less than an hour! No excuse for the that kind of a fee ! NO TOW, NO REPAIR, , DIDN'T A RIDE OR ANYTHING! JUST A TUG OUT OF THE MUD!! so if you like being over charged be my guest and call SUSANVILLE TOWING! read more

These people are absolutely horrible if you use triple A they won't help you because they don't make enough money off you or they just won't show up at all and god forbid you call them only to get harassed and told they don't care your not important read more

You are great. my Son and I Were 0n a road trip from northern California to Las Vegas to see a Black Sabbath concert. late Friday night we broke down just as we entered Susanville. We Needed to get the car fixed by 11:00 am Saturday to make it to Vegas in time for the show. Your tow truck driver was great, your office staff was great your mechanic was great. You made it all happen in 11 hours Friday nought to Saturday morning! We pulled out at 11:05 and made the show with 30 minutes to spare. Thanks diver, Melissa, Glen and all. read more

They really saved our day. It was hot, smoky, and miserable out and a hose broke on our car and we lost all our coolant. Called them and they were there within 15 minutes and towed us home to Chester. Thank God for AAA! read more

After a long day of driving and being thoroughly exhausted I decided to set up camp near Susanville. When I started setting up my camper my dog hit the lock button on my car locking me out. Fortunately there was a towing company 12 miles away Susanville Towing. Unfortunately the owner was rude and unreasonable and tried to charge me $300 four less than an hour's work. I stressed my dogs were in the car and that was my main concern and then I just wanted to get them out. I offered to pay him his hourly wage what you told me was 150$. He told me to call another towing company and hung up the phone leaving my dogs locked in the car. What a POS. End up calling a company over an hour away and they got right on the road and asked for less. read more

So.....5/13,2019 Location. Pine View Mobile home park, Susanville, CA. roughly 10:15 am. Had to have a 1995 Camaro that belongs to my wife's Sister jump started and eventually towed. The Operators, Logan and Johnathon were extremely helpful in many aspects which included finding us a retailer for a brand new battery after he (Logan) could not get us into Susanville towing for whatever reason that arose??? He got us into Jackson's service center and they did a great job getting that car back on the road with a brand new Interstate Battery. So, again on the towing end and the service call from Logan and Johnathon, 5 stars for sure. and 5 to Jacksons. Thanks Guys. Mac and Karen MacChamber read more

The owner is wonderful. He has a great office gal too! They went over and beyond to help me get to Shingletown from susanville. The snow was heavy and I needed help with chains on a uhaul. I can honestly say they collectively came up with a solution that actually worked! Thank you so much Brian. I will sing your praises to anyone that will listen. read more

Just picked up my car from Susanville Tow. We have been having our cars maintained for more then 20 years by Bryan and his crew. They are honest and hard working. They never disappoint. The absolute BEST mechanics in Susanville !!!! You can always trust them to fix what's wrong and they never pad the bill. read more

I cannot say enough about Justin and his team at Susanville Towing. We lost our brakes about 30-miles away from our campsite and somehow actually got into the site. With no cell service, I hitched a ride to Susanville (42 miles) and the locals dropped us off with confidence, saying "They will take are of you - everything from towing, rental car, and fixing your truck." Which is exactly what they did... and MORE. The owner personally called our mechanic in Los Angeles to discuss the situation with the brakes, arranged to have him pay for the repairs, and got us back in our truck within 2 days. While we were driving back to Los Angeles, there was something up, called them, and they let us know how to handle it... and asked us to call them as soon as we got home. Kindness. Honestly. Integrity. What more can you ask for? read more

Scumbags is not a word I throw around lightly. After 100+ reviews of businesses, I have only ever given 1 other 1 star review and I wish there was an option for 0. So what happened. My daughter ran off the road about 43 Mi north of Susanville and needed a tow. She called Susanville Towing to come and get her. The dispatcher quoted her $4 a mile both ways so should be approximately $350 give or take, expensive but Its a 40 mile tow, so Okay she'll eat it. Upon getting their they inform her that she cant ride in the tow truck, COVID. A passerby offers to give her a ride so she doesn't have to stand on the side of the road in the middle of no ware at 7:30 AM in sub freezing temperatures; while I drive 2 Hrs. from Reno to get her. Unfortunately they're going North , so that adds another hour to my drive. As if this wouldn't warrant 1 star it actually gets worse. We get to the Tow company and they inform us its now a $750 bill. Why you ask, because she called the CHP to report she had run of the road. So they decide to charge $300 an Hr. as a state recovery even though she hired them and the state didn't. Now the car is only 35 minutes from the tow company so should be less than an hour and a half but they rounded up to an hour both ways and a half hour to put the car on the truck, so 2 1/2 hrs. But it gets worse. After having it in there for 3 hours they wouldn't give it back unless she paid a $60 a day storage and if you'll remember the only reason it took us that long is because they left her there. They tried to not let me see the car, saying the car was badly damaged and that it couldn't be moved, so they could run up the storage fees. As it turned out it had just stalled when she went off the road and my daughter being 23 didn't know any better. She drove home and the tow cost $810. These are the shady scumbags that you see in movies and think that this kind of theft can't still be going on in 2021. I'm putting this warning out there, so other travelers will know that they will do and say anything to cheat you. Be warned. Check out the similar reviews here. read more

Was staying in Susanville on a job and my truck wouldn't start. Called AAA for a jump and susanville towing showed up in less than 15 minutes. Got my truck jumped and driver was very nice despite it being 18 degrees outside. I asked where I could get a new battery thinking he would try to sway me to their shop and overcharge me. He didn't. He offered to install any battery I chose for free back at the shop and referred me to Walmart and a few parts houses. He mentioned his shop sells interstate batteries but wasnt pushy at all. I tried Walmart first and found a battery but it seemed high in price for only 800 cranking amps. I ended up going to susanville towing and purchased an 890 cranking amp battery for the same price as Walmart's 800. Susanville towing installed the battery and had me out the door in 20 minutes. Good business and friendly staff. read more

Great customer service, I don't, and won't go anywhere else. Glad I use them for all my vehicle needs.

I was traveling from Santa Clara to Susanville with my family. On CA 36 my car hit some falling rocks and ended up with two flat tires. We were picked up by Tony from Susanville Towing who took us and our car all the way to our hotel in Susanville -- approximately 84 miles. I already knew one of the rims was damaged and suspected the second might be too. Being in a strange place with no Lexus dealer and a tight schedule, I knew I was at the mercy of the towing company. This all took place on Friday and we were worried we'd all miss work appointments and school on Monday and possibly longer. Brian at ST came to the rescue. Earlier Tony replaced one of the damaged tires with my spare. Then Saturday morning Brian found a used wheel and tire for the other damaged wheel. Brian charged me $78. He could have taken advantage of our misfortune but instead, he went out of his way to be helpful and neighborly. Brian even came to pick me up at my meeting and took me to his shop to pick up my car. I highly recommend Brian, Tony and Susanville Towing for honest work and reasonable prices!!! read more

I am from San Jose, CA Driving from Shasta to Reno, we had the unfortunate luck over Christmas week to have a breakdown (catastrophic failure of the rear differential) in Old Station, CA (about 60 miles west of Susanville) during a significant snowstorm. My wife and newborn were with me, and I did not have a AAA membership nor any other roadside program. From my phone, I googled the closest towing companies and Susanville Towing was the first to appear. I called and they sent a driver almost immediately as we waited 3 hours for him to get to us in the snowstorm. I asked our driver Roy where in Susanville was honest and wasn't going to gouge me for repairs. He said, "there's a dealership, or if you'd like, our shop is very honest...we won't overcharge you" I was skeptical, but I decided to take him up on the recommendation for their shop since dealerships tend to be absurd with costs. I left the truck there and was in contact with the mechanic daily (Glenn). He went far out of his way to locate a used replacement part and I was able to pick up the truck within a week for what I later learned some people have paid 2-3 times as much for the same repair elsewhere. Glenn could easily have spent less time searching for the part and said that a new part was the only option, but he had an honest intention to help me out. I am forever grateful to this shop for their hard work and for keeping my expense affordable for these 2 new parents that don't a lot of money. From a guy who's been burned by auto repair shops a lot, I whole heartedly recommend this shop! read more

Unfortunate chain of events led to me being stuck beside the road. Susanville towing was already there for another car in the ditch and they took 10 minutes to tow me out and charged me $180. They said the option was to leave me there! read more

Battery died on the truck right in the middle of a down pour. Called the directly and they were courteous and were there in 15 min. Nice to have a quality AAA in a small town. read more

If yelp allowed no stars this is what they would receive. Had a rental car, name was on agreement, they basically told me the rental car company had to come pick up the car all the way from Santa Ana, CA. Rental car manager that runs the company told them my name on the rental agreement gives me the right to take the car out of tow. $400 petty dollars later they released it. Bunch of con artist. read more

i called and he was there in 10 min. pulled me out and no fuss no muss.

A hose fitting broke on our car on 395 right outside of Susanville. A sheriff stopped to see if we needed help and as we had no cell service, she called dispatch and they called Susanville Towing telling them we were AAA members and would need a flat bed as our car is all wheel drive. Dispatch said that Susanville Towing had been contacted and were on the way. This was at 12:45 pm. My husband hitched a ride at 2 pm to make sure the truck was on the way. It was not because they said we were out of their district and they were not coming. They didn't bother to call AAA to tell them. My husband called AAA and they said they would dispatch another company 100 miles away and they would be there in two hours. I then hitched a ride with my brother in law who happened by (we were all going to Reno for the airshow) and called AAA again to make sure someone was coming. They said yes, the truck was on the way. Since we were on the same road the truck would be coming on we watched and never saw a tow truck so i called AAA again and this time they told me that Susanville Tow was indeed coming (after Susanville towing said we weren't in their district). My husband hitched a ride to where he had service 5 miles away at 5:45 pm to call me and check to see if I had talked to the tow company. I had just gotten off the phone and they again assured me that a truck was in route. My husband said he was just catching a ride back to the car so I called the tow company and told them that he had just called to let me know he was still waiting and was hitching a ride back to the car. The dispatcher was rude and extremely nasty and said if he wasn't at the car when they got there they would leave. I begged her to radio the truck and tell them that if they were there he would be there in five minutes. The dispatcher then called the tow truck driver ( which consisted of a beat up pick up truck that they had impounded towing a flat bed trailer, which explains why my husband did not see a tow truck go past him) and told the driver to leave. My husband got there as he was pulling out. My husband had also left a note on the car telling the driver that he had gone 5 miles down the road to call the tow company since it was now 6 hours since he had first asked for a tow. The tow driver said he hoped the truck would make it and had my husband driver our car up on the flat bed. It was truly a horrible experience and I have filed a complaint with AAA. If I could give them a minus star for this experience I would. read more

I love susanville towing . Ove needed there assitance twice simce loving on the susanville area.I locked my keys in the car and they came right away and saved me. The next time I got a flat and they came to my rescue once again. Thanks Guys your awesome! read more

Traveling with my mom from Oregon to Reno Nevada, one of her motorhome's rear inner tire lost it's tread on a Sunday 30 miles before Susanville. She called her "Good Sam" road side assitance... at first we were told the tow company (Susanville Towing) would charge $500 to come change the tire (membership would cover only the first $125). Mom gave her credit card number, as they would not come out without it. more than an hour later we call back to see if they were on their way, we were told the tow company "WASN'T SURE IF THEY WERE WILLING TO DRIVE OUT THAT FAR!!!!" Rather than wait to be rescued, which may not have EVER happend, we drove into Susanville at 35 mph praying the whole way! Dan's Towing, closed on Sundays, answered their phone on their day off!! THEY got us back on the road for $40! LOVE Dan's Towing!!!---We were glad to give them another $40 for a tip!!! read more

this is three shops in one--towing, tires, and repairs. this is my second time here and it mirrors the first visit with friendly, prompt, and thorough service. plus, they're honest. I don't normally write yelp reviews, but when I do it's for hidden gems like this one. highly recommended. read more

we needed a jump in the middle of a rain storm. called the local aaa number, and they responded in less than 15 mins. the driver was courteous and quick and we were back on the road again. thank you!! read more

Returning to Sacramento via the Janesville grade, Susanville, Ca, when I decided to take a forest service road short cut to Antelope Lake. Clear sky, nice sunshiny day. Snow storm had passed through about a day or so earlier. Seven to eight inches of fresh powder over a previous frozen snow pack. And about 36 degrees. Not paying too much attention to the forest service road numbers, because I had taken this route on dry road several times before I was following the path of a few other driver's tracks in the snow. Unfortunately on the third fork in the road the tracks took a right turn. I should have stayed left on the road that, from that point had no tracks. About four miles further I found myself stuck in snow up to the chassis. A narrow stretch of road at about a 6% incline and very hard pack. All four tires spinning. There we stayed the night. Next morning and eight hours later, plus a 9.2 mile hike we made it back to the Janesville grade where we finally got cell service!! A 911 call brought the friendliest fire/forest rescue team ever. They went out of their way to take us to Susanville Towing where, without further stress because it was near 6pm that evening, we rented one of their cars and left my SUV to be rescued the next day. Next day returning to Susanville towing, tow truck driver Matt was assigned to the recovery. With another job already lined up, he told his boss he would take our recovery while he reassigned his previous job to another driver. His truck was a four wheel drive 13,000 pound all wheel chained up beast. During the night the snow pack refroze creating some serious problems getting to my SUV. Matt did not waver. Nor complain about the road conditions because the road gave him a serious challenge. I was not caused any further stress or doubt on his part wondering if he would be able to accomplish the task at hand. It took him nearly two hours to go the 9 mile trek to the SUV. After pulling me out of the rut I had got myself into, Matt suggested I take some air out of my tires to help with traction. Then he created a trail of packed snow with his truck. He backed up and went forward countless times to pack the snow down instructing me to slowly follow his tracks which allowed me to back down the hill nearly a mile to a small wide spot. It turned out to be the only one for another two miles. He instructed me to back into the narrow spot he created with a bit of speed and while doing so spin the front wheels quickly in the opposite direction causing the momentum of my SUV to spin around and face his truck. That was BRILLIANT. There was absolutely no danger of damage to my SUV if I had not made the spin. But I was glad I did. We were on our way!! He had to reconnect to me a few more time to get me back on track. The sun had gone down. The temp was near 32 degrees. And he was soaked to the bone having to use the shovel several times to free my tires enough to pull me away from road side trees. It took nearly four more hours to make the 9 mile journey back to pavement as Matt used his truck to plow a safer way out. I wish to offer my praise and thanks to Matt for his efforts. He was awesome!! In no way throughout the recovery was I made to feel more uncomfortable than I was already regarding this ordeal. I wish to thank Susanville Towing for employing Matt. He has unsurpassed inner strength and went out of his way, way out, to keep us safe. Many many thanks to Matt! And to Susanville Towing! read more

These people are the best. We burned out a wheel bearing in our travel trailer on Highway 395 just outside the town of Doyle in late July. We called Good Sam, and they sent Susanville Towing out to rescue us. The mobile mechanic, Daryl, was there in about fifteen minutes. He attempted to repair the bearing right there on the side of the road. Unfortunately, the job required some heavier tools, so he chained up the axle, and we slowly drove the trailer into Susanville with Daryl right behind us. The job was taken over there by Glen, a senior mechanic, who really knows his stuff. It was Saturday afternoon, and the RV parts dealer was closed for the weekend, so they let us stay in our trailer in their lot. It may not have been very scenic, but it was quiet and we felt safe the whole time. They got the parts bright and early Monday morning, and Glen had us on our way by noon. He even took the time to inspect the other three wheels on the trailer to make sure we didn't have any more problems. These guys were terrific, their work was top notch, and the price for all the work was more than reasonable. read more