Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

While they were professional and arrived within the timeframe, the overall experience was just…read moreokay. The issue was adressed, but I felt the comunication regarding he pricing and the steps taken to fix the problem could have been clearer.

Our water heater stopped working and I had to call True Plumbing again. Hunter came out the very…read moresame day and said we had water around the bottom where the pilot light is. When we replaced it, the new one was placed directly on the basement floor with no pan or anything around it or under it. Our basement has never flooded before (in 25 years) but it looks like some water may have come in near the new water heater. I don't know why else there would be water inside the water heater at the bottom. Hunter said they can no longer honor the warranty for the water heater because of this. It seems like it should have been raised off the ground at least a couple of inches when it was installed or had a pan of some sort to protect the bottom of the water heater. But I'm not an expert on water heater installation so what do I know? Hunter got the water out with paper towels and relit the pilot light. Hooray! Hunter saved the day. I think he may have changed the setting back down to its lowest because we are running out of hot water very quickly when showering. Hopefully that's all that has been done. We keep forgetting to check it until we're freezing in the shower :)

I've been very happy and satisfied with the level of professionalism and availability with the…read morecompany. From the moment I called them, they were able to come out the same day. I've used them a handful of times in a short period of time to address some items at one of my homes. They give you a 4 hour window of when a technician will be able to come. They updated my newly purchased homes kitchen sink pipes to an S Trap and also brought my water heaters thermal expansion tank up to code. When the technician has entered the house, they wear the shoe coverings. I really appreciate that. I've mostly worked with Gary who was very awesome and also Matt. If you pay with cash/check you can get a 2% off.

Super experience with Zurn. They just replaced the plumbing works on two toilets, fixed a cold…read morewater bathroom sink handle that was non functional and cleared out a rather frightening clog from that same sink. Everything they needed on the truck. Randy and Alex were super pleasant, professional and courteous. Everything done in a timely manner all while handling a curious cat and yapping dog with ease and good humor. This was a same day visit. They were here within an hour and phoned ahead. Could not be more pleased.

I am very disappointed in the quality and integrity of this company. They put in a water heater…read moreimproperly and did not hard wire the pipe. They did work NOT to code and did NOT explain the implications to me. They later accused me of not being willing to pay which is NOT the case at all. Furthermore, they did not properly set up the gas pipe in the crawl space, and it resulted in a very dangerous gas leak while still under warranty. I had had a previous bad experience with them where they charged me over $600 to run a camera to the toilet where they misdiagnosed the issue. I hired another plumbing company to deal with the REAL issue. Because I had had a negative experience with them already, I called another plumbing company to repair the gas leak - Reliable is professional and in integrity. When I tried to seek resolution from the owner Matt Zurn, he was completely disrespectful and insulting. I would steer away from this unprofessional company at all costs. They are not to be trusted.

If you need an honest, reliable Master plumber, do yourself a big favor and call Matt. He's THE…read moreBEST!!

Very unfortunate. After attempting to utilize the Next-door network with an intent on establishing…read morea professional within our local community, we had spoken to Matt (text and phone) a couple of times with promises that he would come check out our concerns. That was in June 2024. Writing this review on Jan. 1, 2025, still waiting for a call to schedule.

I contacted Roger the Plumber (via text) a couple of months ago. He said he would come out but…read morenever showed and didn't text to tell me why or reschedule. My issue was not urgent so I let it go. I contacted him again late in February for the same issue. This time he showed up - around 3:30 in the afternoon. He was not able to fix my 2 broken bathroom faucets, stating he needed parts. He said he would order the parts and come back. He was able to caulk my shower while he was there. He said he used the caulk I provided but it wasn't the correct caulk. He said he would re-do it when he came back with the parts for the faucet. I paid him $40. (I got the feeling he was in a hurry to be done working for the day) When I went to look, after he left, the caulk job was TERRIBLE. It was not professional looking and to make matters worse, he got this caulk all over my glass shower (like he got some on his pants and was rubbing it off on the glass, probably without knowing, but at some point he should have noticed). I spent over an hour trying to get the caulk off the glass with Goof Off. So I still have 2 broken faucets, I have a crappy looking caulk job, and I'm out $40. And last night the shower faucet actually fell off! (he had loosened it when he was here). As of today (one month after his first visit) I have not heard from him about the "parts" he was ordering, and he has not told me when he can come back. Obviously, I have to find a new plumber.

We've used Roger twice in less than a month. First, to install a laundry room sink, and then, to…read morereplace a pedestal sink with a vanity sink. Both times, Roger was on-time, provided a price quote upfront, and did an excellent job. We would definitely use him again.

Came out in less than 24 hours, quickly diagnosed the issue and fixed it immediately. I'm just a…read moregirl so I don't know if the pricing was fair for the job but it wasn't an arm and a leg. He explained the issue then showed me the fix after it was complete. He also tried to assist with a separate issue but I'll need an electrician for that. Would definitely use again for my plumbing needs.

William is a great guy. Straight shooter with honest pricing. He was on time, did not stray from…read morehis original estimate and explained all aspects of the repair. I have recommended him to several neighbors and friends.

I am writing to express my sincere recommendation for Atlanta's Best Plumbing & Drain, I can…read moreconfidently attest to their puts performance and dedication to customer satisfaction. Atlanta's Best Price Plumbing & Drain has consistently displayed a high level of competence and skill in handling both our residential and commercial projects. Their team of experienced and qualified professionals showcases an in-depth knowledge of plumbing, delivering efficient and effective solutions to wide range of issues. From routine maintenance tasks to complex plumbing installation, Atlanta's Best Price Plumbing & Drain stand apart as a leader in the plumbing industry. Signed, Tariq Davis (Real Estate Investor) S.I Group Inc.

James is absolutely the best!. We needed our sewer line replaced but thr quotes we were getting…read morefrom large companies were crazy because we were located in Buckhead. Well finally found a reasonable yet qualified/quality Plumber/ comp. Called ABPP and they camera our line than started to replaced it the next day. Very fast, won't cheat you. James very smart guy knows his stuff.

So far, I am very satisfied with my initial interaction with this company. They spoke to me via…read morephone and asked all of the right questions. Looking forward to showing my job to them tomorrow.

Excellent and reliable services! Found creative and cost-efficient ways to address several issues…read more We especially appreciated his transparency and thoughtfulness. Strongly recommend!

Let's See what I have I not called Bear Projects For. They…read moremounted all of mtvs and added new outlets to hide all of the wires and made my install look flawless. I have called them to replace and water heater at one of my rental properties. I have called them to set up a crew to clean after one of my events. I have called them to install my security system and cameras. Nothing seems out of the realm of possibilities with this company. The owner Nathan oversaw a renovation project at one of my properties and did amazing work. Call them and tell them I sent you.