Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

Contacted East Coast for central a/c "check-up" of vibrating noise. Tech. came on time, inspected…read more& replaced the noisy part. Jason came the following day to make sure the a/c was properly working and with one minor adjustment, everything turned out fine! Highly recommend East Coast; local, professional and Jason & office staff very pleasant!

Recently had an issue with my furnace, which had started making a sound like a train coming in…read more Called Princeton Air, who had a technician (Aaron, who also looked at my cooling system when I moved in) come out in 1 day. He let me know the issue was my inducer, and he lubed it up and gave me a quote for a new inducer. He said the inducer could last through the season, or it might break soon. He also told me to add some WD-40 (which he didn't have handy) and that it might help prevent an issue. Week and a half later, the inducer broke and I had no heat. Erin in the office helped coordinate sourcing the replacement, which was delivered in less than 24 hours, and Aaron and Francis (another technician) were on-site by 8 a.m. the next morning to make the replacement and confirm operation. Its tough to beat that level of response, it was Amazon-like. Just wanted to give a shout to Aaron, Francis and Erin, all who provided exceptional customer service through out this issue. They also helped me sign-up for the yearly service plan with Princeton Air, which I originally thought was a bit expensive, but gave me 15% off the inducer and the original visit from before I had signed-up.

I recently purchased a new Carrier HVAC system for my house from Princeton Air. Unfortunately, I am…read moreextremely dissatisfied with the installation after spending $26,000 for a new system. The first system they installed was the wrong size. I had to wait almost a week before they reinstalled the correct size system. Much to my dismay, the second system isn't working either. I called into customer service and asked to speak with a manager, I was told there was no manager to speak with. The customer service representative said another repairman would be out this evening. Waiting on that repairman now in my very cold house. I am now a completely dissatisfied long term customer that regrets going with Princeton Air. I will update this post when/if they correct the problem AND I have had an opportunity to speak with a manager. Update 12/15 - Happy to say PA has my new HVAC system working now. I spoke with a manager this morning and he went out of his way to make things right. Update 1/16 - two repairman were out twice yesterday. The first one said it was the thermostat was faulty. That was the third thermostat they put in. Heat was working when he left only to quit working a few hours later. Another repairman came out later in the evening and said the problem was the filter. Evidently it was too big for the system. So he changed the filter to a smaller size. It's working again, for now. Unfortunately, I have lost confidence with this company after having used them for years. Their quality seems to have gone out the window after recently having merged with Weltman Home Services. Think twice before you use Princeton Air!!! Update 1/31 We woke up this morning to a cold house. The thermostat said 65 degrees. When we turn up the thermostat the unit seems like is shutting down. Called customer service and they said someone would be out today. They couldn't give me a time or even a window as to when they will arrive. I am beyond fed up with Princeton Air. My next step is to get an attorney to see what I can do legally.

Had a great experience with these guys. AC quit on a 90+ degree day and I called them the next…read moremorning. Although they had a full schedule they found time to stop by that afternoon. They were completely transparent on the cost for the visit and diagnosis. They were able to fix the problem and get me up and going within an hour. Very professional throughout. I highly recommend.

I called them when our Central AC stopped cooling. Tony was quick to respond and come onsite…read more He was courteous and polite. Told me it was out of coolant and recommended we do a pressure test to figure out how bad the leak was. After two days his other guy came in and said leak wasn't that bad and that filling it up with coolant would last us one season (next few months) but that we would have to replace the AC unit soon. Less than a week later we had lost all coolant and they were kind enough to come back again and refill again and very next day we were out of coolant. Sweltering hot! Nice people. Gave us a quote which was $2k more than Home Depot's quote and $3k more than another HVAC contractors, so I went with HD. I feel bad I couldn't give Fontaine my business even though I liked them, but $2k is just 2 much.

Have used Jefferson plumbing many times and they always complete projects professionally and more…read moreimportantly correctly.

The staff were amazingly helpful. Everyone, from the women who answered the phone (Kathy), to the…read moreplumber (Brett), to the owner, was amazing! We had an emergency and Kathy was able to get someone to our house within the hour. Brett was able to address the issue and offer solutions at various price points. When he needed a part that wasn't in the truck, the owner jumped in a car and brought it over. I cannot recommend them more!

We have been using Petro for 31 years. They provide us with oil and service our oil-fired heat and…read moreour oil hot water heater, as well as our central air. They have also replaced our AC five years ago and, just recently, our nearly 20-year-old hot water heater. We have an annual service contract which helps give us peace of mind. We are especially pleased when Robert, tech #310, arrives for a service call or our yearly check-up. He is efficient, skilled, and friendly. He provides clear information about any problems and offers effective solutions. He is a great "public face" for Petro. Petro may be a bit more expensive than some of its competitors, but as far as we're concerned it's worth it.

I had a wonderful experience with Robert #310 of Princeton. He was thoughtful, knowledgable,…read moreefficient and on time. I would recommend Petro and Robert anytime.

This company has a pattern of overcharging. I was billed $150 just for a short drive (under 20…read moreminutes) from their location to my home, and nearly $300 for what was billed as 1.5 hours of labor--despite the plumber stating the actual work was completed in about one hour. This is the second time I've used their services, and both times they appeared to extend the billing time by sitting in the truck afterward "writing up the invoice." More concerning is the lack of transparency. There was no clear communication about what the issue was, what repairs were being made, or any upfront estimate. Work was done quietly and the total was presented only at the end as a surprise. This billing and communication approach feels misleading and unprofessional.

Readding's is a top notch business. I was very satisfied with their professionalism, knowledge and…read moreHVAC expertise. They throughly evaluated my needs, recommended the best components to satisfy my requirements, priced job competitively and installed the solution on time and to agreed upon price. My experience with the process, staff and product was exceptional.

Arrived within the time frame promised. Promptly went to work. Told us it was the first time the…read moreductwork had been cleaned on our 50+ year old house. Provided flat rate with no add-on charges even though he had to create access in the ductwork for clean-out. Gave an estimate of 3 1/2- 4 hrs. It took 4 hrs, so spot on. Provided before and after photos. Said ducts were not as bad as he expected. Photos confirmed. Also cleaned dryer vent which was in horrible shape even though we had it serviced by someone else a couple of years ago. This company seemed to have much more powerful industrial grade equipment. Dryer vent cleaning' was 1/2 price since we had it done at the same time. He even modified the ductwork to make it safer and more accessible. The service was not cheap but I do think it was good value for the money. Service was very professional and provided us peace of mind. Would definitely recommend and use again.

I was able to get an appointment the day after I called and he was very flexible when I needed to…read morereschedule at the last minute he did a great job and gave me some very helpful information about the way our dryer vent had been built as well as suggestions on how to make it more efficient. I will use him every time going forward.