This company has a pattern of overcharging. I was billed $150 just for a short drive (under 20 minutes) from their location to my home, and nearly $300 for what was billed as 1.5 hours of labor--despite the plumber stating the actual work was completed in about one hour. This is the second time I've used their services, and both times they appeared to extend the billing time by sitting in the truck afterward "writing up the invoice." More concerning is the lack of transparency. There was no clear communication about what the issue was, what repairs were being made, or any upfront estimate. Work was done quietly and the total was presented only at the end as a surprise. This billing and communication approach feels misleading and unprofessional. read more

Readding's is a top notch business. I was very satisfied with their professionalism, knowledge and HVAC expertise. They throughly evaluated my needs, recommended the best components to satisfy my requirements, priced job competitively and installed the solution on time and to agreed upon price. My experience with the process, staff and product was exceptional. read more

I had used Redding's services at a previous residence and when the older AC unit at my current home would not kick on, I called them first. Their technician was here the same day and found that it was a minor wiring issue and had it working again within 45 min of arriving. I highly recommend Redding's for your heating and AC needs. read more

i have used Reddings for years . In the last 2 years the service has been inadequate and they have definitely overcharged me. The only service person who seems to know what he is doing is Kyle. When my basement flooded, they sent out 2 servicepeople to watch the pump redirect the water into the yard for hours. Then they charged me for both people. That's just one example. I have switched plumbers. read more

Their customer service is absolutely horrible, and the office staff is incredibly rude and unprofessional. On top of that, their technicians are ridiculously overpriced for the quality of service they provide. The products they use are inferior, yet they continue to use them, resulting in poor performance and issues down the line. I highly recommend staying away from this company. You can definitely find better service and value elsewhere. read more

This is the worst HVAC contractor in the business. I am in an assisted living community & 3 times in the last 3 weeks freezing icy air has blown into my apartment. Over $1,000 has been paid to these incompetent contractors for repair, yet all they have done is "bandaids." I continue to be woken in the middle of the night with icy air blowing on me & no hope for heat. They send their Most Incompetent & Stupidest employees. I'm 82 years old & in treatment for cancer & that's difficulty enough. But these CREEPS don't give a damn who suffers as long as they can rake in the cash. BOTTOM FEEDERS. read more

Reddings did a full survive project for us on an old, abandoned house we purchased. All new hvac and plumbing throughout. As with all complicated, old house projects, it had its share of surprises. Redding handled each as they came up and communicated with us regularly. Not only was the crews and office staff delightful to work with, but they were able to give us all we wanted and bring it in under budget! We have remodeled many houses before and Reddings will be the one we come back to for future work in the Princeton area! read more

The customer service was terrible. There was no respect and they treated me as if I were an idiot. I called with an issue with my AC. The receptionist (Bree?) was rude and in knowledgeable. I'm never calling back. read more

We have been dealing with a heating problem for more than 2 years. Our house is older with a hot water radiator system - not something many people work on these days. Other companies couldn't fix it (although they charged us a bunch for fixing other things that they thought were the problem). The guy from Redding listened to our story and then got to work diagnosing the issue. He was very experienced with old house systems. He was professional and very nice. Hopefully, this has fixed the problem but if not, we're calling him back and not going somewhere else. read more

I have a very old home with a complex HVAC system and rabid warren of plumbing. Redding's has always been reliable and knowledgeable of complex issues. They always do a solid job, but as with any shop, you'll need to match the tech with the job, eg, if you want to set up smart thermostats vs fix a 100-year old boiler. So long as you're clear and informative, they have a deep and talented bench. read more

Redding's Plumbing, Heating & Air Conditioning - Plumbing Near Me - Princeton, New Jersey

Extremely disappointing service. Estimate was off by over $1,000, then when I called to speak with the owner or manager, he yelled at me and called me a liar. Please DO NOT ever use this company. read more

The employees and the company are fine: the company is responsive to problems and techs nearly always show up on time. The problem here is the product: we have had nothing but problems with our York HVAC system from almost the moment it was installed 4 years ago. The first outdoor unit died as a result of a line failure inside the machine, but because of the design of the unit, that line could not be replaced or redone. We had to replace the entire unit, and it was only three years old at the time. Fast forward to today: the heat pump unit we now have is about a year old and it is not working. The indoor fan is blowing but the heat pump is not putting out cold air--indeed, it's not working at all. My house is now 80 degrees. As usual, I expect a tech to show up before the end of the day, but what will he find in this new heat pump? More broken lines that can't be fixed and news that we must yet again replace our heat pump? On top of this, we regularly get messages about random zone panel faults, outdoor equipment faults, whatever. The product is just not reliable and I wish Reddings would quit installing these products and find another brand for their customers. read more

My toilet flooded, the off valve was broken and my whole family has COVID. The on call guy(Josh?) was so patient and kind and talked me through turning off only the bathroom water(FaceTiming while I ran around the basement). What a true gentleman. I will be forever grateful. read more

We had a leaky pipe. A plumber was sent and he did a good job at a temporary fix. He said a manager will be in touch to evaluate a permanent fix. No body called. After 4 weeks and multiple calls, the manager arrived. He was attentive, took multiple pictures and discussed alternative solutions. When he left ,he said will call in a few days. Again nobody called. my emails directly to the manager were not answered. I asked to please let me know if they are not interested in the job , so that I can contact another company. No reply. Eventually after another 5 weeks, I got hold of the manager on the phone. To my great surprise he had no memory of his visit to our house and remembered nothing about the plumbing job as well as a new heat pump project that we had discussed. He promised that he will check his notes and will get back to us in two days. I am writing this 8 days later. we haven't heard from him. They have wasted more than two months of our time. I had called this company on the recommendation of my son who is a building contractor I guess they will lose his business as well. What a disappointment. Their workers might be good but the management is definitely unreliable and discourteous. read more

Unreliable. I made a plumbing appointment two weeks in advance and they cancelled on me last minute. Unreliable company

I was asked to remove my review. With any luck, that means our ongoing furnace problems will be gone.

I pre-ordered a 7500 Honeywell generator on the Friday before Hurricane Sandy. I gave $100 deposit and she assured me that I would get delivery Monday. Then on Monday morning she calls and says did I want to buy a 2000 watt generator instead for $750! They didn't have my generator any more. 750 bucks for a useless generator....I don't think so. The really annoying thing is that she led me to believe that my search for a generator was over so I didn't bother looking any more. But in fact that were probably just taking orders in the hope that they could secure stock. So now I get a flooded basement, all my food melts and I go without any electrics for a week. thanks Redding! read more

I recently called Redding's to repair a few minor items in my home. The tech they sent out was late and unprofessional. He was unable to fix one single thing. In fact, he left the situation worse than when he arrived. I also received an invoice for well over $200. I called hoping to rectify the situation and, although I was promised a call back, never received one. Oh well. There are plenty of other plumbers in the area. I guess I will be calling them next time. read more

We have lived in Montgomery Township NJ for 7 years. We have used three HVAC service and installation businesses during this time. Prior to doing business with Reddings, we were using Princeton Air. We will always do business and rely on Reddings from now on. Most recently Reddings installed two new HVAC units in our home in Skillman. This work involved removal, relocation and installation of furnace and condensers. It also involved re-ducting of two entire floors. Unlike any provider we have used before, they were professional in every aspect of their work, they were problem solvers an would only sell solutions that we needed, even talking us out of additional work when it would not provide benefit. They met all their commitments, followed-up on everything they did and delivered high quality solutions that we are very happy with. Their people kept the work place clean and were respectful. In addition, they were price competitive to ANY of the other contractors we have worked with. They have earned all our future business in the HVAC and plumbing space. They also now provide service facilities for us. This is not a co-erced review. We receive no benefit for writing it. We just know that finding high quality, competitively priced reliable services is difficult to do. If you require more details of work they did or our experience with them you can contact me at craig@liveflatout.com. I also have read other reviews on the internet that suggest some of their office staff were not polite. I can not comment on the experiences that those people had, however I can say categorically that we did NOT have the same experience. All staff, office and field have been pleasant, understanding, competent and professional. read more

I discovered a leak in my house close to midnight on a Friday. Josh took the time at that late hour to clearly explain what I needed to do to stop the leak. He was patient and very knowledgeable. His kindness is something I'll not soon forget. If I could give 10 stars I would. Thank you! read more

The reception was very no nonsense and slightly rude, but after the serviceman (Bill) came I was very pleased. He was polite and knowledgeable, and found the issue to my problem without pushing to charge more or sell something. He inspected my unit and the unit outside the building. I would choose them again for my heating and plumbing issues without question- just know what you want before you call. read more

Overall, I would say this was a good experience. But a couple things irked me. For starters, the lady on the phone wasn't very nice. She seemed agitated with me and somewhat condescending, which in my book isn't cool. Then again, maybe she was just having a bad day. They couldn't accommodate me yesterday after I called at 11am but the service guy was here at 9:30am today as promised. He called before showing up, was very professional and friendly and did a good job. He checked the unit in my house, switched out my filter for free and then did some work on the outdoor unit. He said it was low on charge, refilled it and was done. It took him about 30 minutes in total which was nice and fast, but I still got charged for an hour of work ($125) which is kind of annoying. I would think they would prorate in some way. If my a/c stopped working again or if a friend needed a rec, I'd definitely recommend Redding's but I'd mention my two irks :) read more

I had contracted them to install gas pipeline and new water heater. They were supposed to apply for the permit when we signed the contract on Sept.14 but they never did till Oct. 6 and only way i found out was by going to the Township office myself. As a result i was without heat for more than 2 weeks. read more

I agree with the review that said reception was "no nonsense" and borderline rude. However, our tech was excellent. He was on time and took a look at our furnace for a low diagnostic fee of $89. Very knowledgeable tech who explained the details about what was wrong and answered all questions. read more

"If you planning to have HVAC issues, then please use Redding's..", yes I'm being sarcastic. No one foresees having HVAC problems.. it just happens. My central Air stop blowing, and I call Redding's. As it's Saturday, I'm aware this would be regarded as an "emergency" which would be $195/hr. Anyhow, I called their dispatch; 15minutes later a technician called, and informs me the rate is "Inclusive" of any commute time to my home. I'd thought I'd mis-heard... One must pay the $195/hr for labor, plus 1 hour of commute which is also $195. this is seriously taking advantage of homeowners who are in need to HVAC help. So I recommend anyone reading this, ask & shop around. When is the last time you paid someone $195 simply for the commute? read more

We called because the furnace wasn't working. The woman on the phone was actually, contrary to others' experiences, extremely nice. She told me up front that service would be $89 for the first half hour, including transit time, and $125 an hour after that. That seemed a little bit steep, but I was dissatisfied with the last company that serviced our furnace so I figured I would try this business out anyway. She told me they would call to let me know when the serviceman left for here. It took longer than I thought it should have so I was already skeptical. The serviceman who came out was Michael. He started out by taking the furnace burner assembly apart and cleaning it out. I don't remember seeing the previous servicemen (from another company) do that. And he seemed to do a very thorough job. It took a while, but the furnace is back up an working, so hopefully we're good for a while. I also asked some questions which really left to door open for him to try to sell me a new furnace. The previous service had told me this furnace was on borrowed time. Michael told me that this furnace was fine and didn't need to be replaced anytime soon. When he was finished he even gave me some advice about avoiding problems (and unnecessary services) with my hot water heater and the dehumidifier that was in the basement. Overall, a very satisfying experience. But, despite my initial skepticism, I feel like the service we got was great. read more

Redding's are experts!. Eric was the diagnosis tech who really helped us out. We had a surprise party planned for my in laws, and the heater 'went out'. When I spoke with Eric initially he was quick to understand our situation. He responded quickly, and even stopped by the 'shop' in town to be sure he had commonly replaced parts for my unit 'on the truck'. He nailed the repair quickly and we were charged less than $500.00. Later in the week I saw Eric at the market, and he was nice enough to ask how the party went... Redding's is now my HVAC/Plumbing company. read more

I called for an appointment and was given one 6 days in the future. The day before the appointment they called and rescheduled it to for 3 days later. On the day of that appointment they called and tried to reschedule it for 7 days in the future. When I told them that I had already rescheduled once and wouldn't like to be pushed out another week, they told me to call somebody else. They were unprofessional and confrontational on the phone. read more