Not a good experience! Showed up late everyday with no call. Pulled a no show no call on me, with a…read moreoops as an excuse. Used my personal plumbing materials from the side of my house and then tried to charge me for them. He bid the job, looked me in the eyes and shook my hand. Then tried to overcharge me a thousand dollars with fudged hours. Charged me 3 different labor rates. Brought his daughter that is here visiting from Alaska to the job site and tried to bill me 25 dollars an hour for her being on site. She isn't even a plumber. He left a mess everyday he was here, he didn't even finish the job. I gave him the money we agreed upon and told him to get off my property. He then insinuated that he was going to bad mouth my reputation in Priest river. I've been on this planet 51 years, never in my life have I met someone as dishonest. Thank God, for his son Scott or I would have nothing more then a bunch of holes drilled in my house.

Recently had Superior Plumbing out to remove our pressure tank, water softener and water heater in…read morepreparation for some basement work we were having done. These items needed to be move away from the foundation wall in the basement. Toby came out and got this work done in time for the basement contractor to start his work. I asked Toby to check the pressure tank as I was pretty sure it was the original and around 20 years old. Only issue was the pressure setting, but he did find the water heater to be 23 years old and recommended replacing it. This we decided to do along with reconfiguring the main water line coming into the house and some other lines. Toby was great to work with, does excellent work, constantly cleans up, and made great suggestions. Due to the basement work being done he could not reconnect everything that first day, so he made some temporary connections to ensure we at least had water, both hot and cold. Very pleased with Superior Plumbing and Toby and I will definitely use them again.

Used them several years ago on heat pump. They solved a problem that a half dozen other companies…read morecouldn't figure out, that's why I am giving them any stars at this point. My heat pump quit just over a week ago. This week is going to be the hottest week of the year and my home warranty company put a ticket in with them. At first I was glad to see that because of how well they did several years ago. They are supposed to respond within 24 hours, they didn't. The following four days I left messages on their answering machine which had their normal business message, no returned calls. Not sure why the total lack of response, they used to have a whole fleet and I would think if they only had one person and something made them unavailable they could have someone put it on their voicemail. No response indicates what has been a typical response I've had from too many businesses in the area, for whatever reason. Not cool, pun intended.

They probably do good work if they would ever show up to our job site. We've been waiting for two…read moremonths for them to install water heaters, HVAC and heat pumps. I've called into the office multiple times. The answer from the receptionist is, "I will get back to you as soon as we find out." We have still not heard from them. Customer service is nonexistent at this location.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

I want to give a shout out to employee David Stephens, who did the most amazing job for me…read moreyesterday. From start to finish I was pleasantly surprised of the great communication, fair price, quality work and fast service I received. He left my bathroom spotless after two messy repairs and I was so impressed. I have not always had good luck with contractors or repair people. More often than not, I have ended up feeling cheated, frustrated and disappointed, But not with Shaw. I believe this is the second fantastic experience I have had with this company. What really made my day was hearing from an employee what a great place Shaw is to work and how much they love their job. Now, you don't hear that every day! That right there is how you run a successful business. I highly recommend Shaw to all my family and Friends. The owner Hank Shaw, is a honest to goodness stand up guy.

Last August/September I called Shaw Plumbing for a water heater estimate. The technician told me my…read moreunit was 30 years old, unsafe to keep using, and needed immediate replacement -- then quoted $5,000 for a 50-gallon tank plus labor, despite the fact that I live alone and have no need for that size. I got a second opinion today (took me a while) before agreeing to anything. My new plumber found the unit was actually 13 years old and functioning fine -- no replacement necessary. In other words, everything I was told to justify a $5,000 job was false. I'll let readers draw their own conclusions about what happened here. What I do know is: get a second opinion before you sign anything with this company, especially if you're being told something needs to be replaced "ASAP." Feels like elder abuse and / or gender discrimination to me.

I've owned/managed rental properties for 45 years and know good service when I see it. Brett is…read moreoutstanding. Prompt & Prepared: He arrived the next day with a truck fully stocked for any job. Highly Skilled: He fixed a tricky tankless water heater leak, replaced a faucet, installed a Frost-Free hydrant, and tuned up my water softener. Professional: Fast, efficient, reasonably priced, and offers easy online invoicing. I highly recommend Brett!

He provided the quote and did not detour from it. Service was rapid and expertly done. Quality was…read morewonderful. Great job!

Jesse Bennett is quick to return a call for help, is dependable and knowledgeable. We have called…read moreon him for numerous jobs, and would recommend him for any size job. His company provides an excellent service at a fair price. Dave C & Cinda B Cocolalla

From the owner: At Bennett Plumbing, we take pride in being a trusted, family-owned plumbing business serving…read moreSandpoint, ID and surrounding areas since 1974. With decades of experience, we offer reliable and efficient plumbing solutions for both residential and commercial properties. Our team is dedicated to providing top-quality service, ensuring your plumbing systems run smoothly. We understand that plumbing emergencies can happen at any time, which is why we offer 24/7 emergency services. Whether it's a burst pipe, clogged drain, or water heater malfunction, we're always ready to help you get back on track quickly and affordably. When you choose us, you're not just getting a plumber, you're choosing a local company that cares about your home and business. We're committed to delivering exceptional service with integrity, honesty, and a personal touch. Contact us today for all your plumbing needs.

I highly recommend Mr. Rooter to anyone. Chris is a solid dude and you can tell he cares and values…read morethe quality of the work and services he provides. Professional and knowledgeable, diagnosed the issue I had with my toilet and offered multiple options to fix it and made the whole transaction smooth rather than a headache.

Called to get a drain cleaning and inspection. We had a tech out quickly. They communicated very…read morewell and we felt like they gave us an honest opinion on what needed to be done. Unfortunately it feels like many companies want to up sell you. Not with Mr. Rooter, we are very thankful for their help and felt the quality and value was great for the service we received. Highly recommend

1. They stand behind their work. 2. Even when it is the…read moremanufacturer's issue, they take care of the concern (immediately) and then deal with the manufacturer on their end. 3. Responsive- way faster than others 4. Very reasonably priced.

Archer Plumbing has been doing work for me for years and they are quite simply the best. Best…read moreservice and prices, hands down!

Great pricing, much lower than other companies but did not sacrifice on quality at all. Shoe…read morecovers, tarps on carpets. Very friendly and clear about the work being done. Fast response as well. 10/10

This company is stellar! I have now had two EXCELLENT experiences with Six Point Plumbing. I cannot…read morerecommend them enough. They are knowledgeable, super-professional, friendly, clean, and thoughtful, and they do great work! will be telling everyone I know about them. HIGHLY RECOMMEND! Right after I bough my house my water heater went out earlier this summer. Ryan came out right away (same day!) and helped me get everything setup for a very reasonable price. He was so personable and considerate about how he did the work, how he cleaned up afterwards, and helping me out with understanding the water situation here since I was new in town. Fast forward to today. I was really struggling with how hard the water is here (my hands were cracking and it isn't winter yet!). Because of limited space at my home to install a water softener/filter system, I found a system that worked well for my space but it would require some routing of pipes, etc. to make things work. Ryan sent Jesse to take care of the job, and Jesse was great, too! It ended up being more work than anticipated and he was great about letting me know everything it would entail. He was also very conscientious and knowledgeable. He was very friendly and patient while we spent the time figuring out the best placement for the system. And he went above and beyond to write down the instructions I'll need to maintain my filter replacements in a year (and even going so far as to label my valves so I can follow the instructions easily, and the labels for the filters so I don't get them mixed up a year from now). He was so helpful and took such good care of me! I had other questions and he answered them without hesitation. And, Ryan (the owner) was great about providing me a very fair price for the work. I'm so happy with this company and the work they've done! Use them--you will not be sorry!