I left them a message on a Tuesday morning. I quickly received a return call and inquired about…read moretheir protocol and rates. They asked me to send a video of my problem and they would waive any assessment fee. After they received my video they quickly returned with an estimate of $300 to $400. Considering they really couldn't fully evaluate the problem without seeing it up close I agreed. They gave me an appointment for early the next day with a one hour window. They called 20 minutes before they arrived Promptly within the planned time. They diagnosed a PVC pipe that came unsealed from the trash disposal, this loose connection was causing the leak. He repaired it and then called Sal to assess a revised fee. They charged me $225 which considering their professionalism was fair and reasonable. I would most definitely use them again and I would recommend their services to anyone in need of plumbing in this area. As someone who has used professional services in multiple states for construction I found this company to be a straight shooter. If you're looking for a bargain you're barking up the wrong tree here. Pay a fair fee for a fair service. Sal Trippi has earned my trust.

Mario, a plumber from the company, is very knowledgeable, reliable, and professional. I highly…read morerecommend him and the firm to anyone who encounters a similar issue as mine. The issue: Water stops flowing from the kitchen sink, and dishwasher drainage backs up into the sink. It is a 15-year-old condo unit; this is the first time the waste pipe has been completely clogged. I tried baking soda and vinegar, but it didn't work. I also detached U-pipe and cleaned it but didn't work. So I needed professional service. How it worked: About 90 minutes after leaving the message, I received a phone call from Mario, the plumber. In another 45 minutes, he is at our doorstep with a drain snake. After the first cleaning, the situation remains. He explained that the issue might be happening too deep, in which case I needed to call a different service, but to make sure, he tried again. In the second attempt, it looked more difficult to send a snake head inside the pipe but I guess it is because the head is hitting the exact place the issue is happening. This time, it worked. After reconnecting the pipes carefully, he cleaned up professionally.

Easy to schedule a repair appointment. The guy who came over was so respectful that he took off his…read moreshoes when he came inside my home. Did some work repairing my sink and the bill was sent to my phone so I didn't have to worry about paying him in cash. Since they handle lots of other work I plan to use them again in the future.

The price is pretty expensive, and the server quality is pretty good. The man carefully prepared…read morethe site before applying the concrete patching.

I received a prompt response after requesting my sink trap replacement. Communication was quick and…read morerespectful throughout. After providing a photo and video, I received an estimate, and the plumber was able to come the same day to replace the parts. My sink is now functioning perfectly, and the cost was reasonable.

Sam was incredible helpful, responsive, and knowledgeable! Very nice to work with and helped us…read moreimmediately with our issue. Highly recommend! We will absolutely be repeat customers.

Ismail, Thank you for your prompt response. He came in under…read morean hour and fixed my issue! Highly recommend!

I had an excellent experience with Ismail. He was incredibly straightforward, honest and…read moreprofessional from start to finish. He was able to come out within just two hours, which was a lifesaver. Ismail offered a very fair price and delivered great service. I cannot recommend him enough. Absolutely outstanding!

Have used this company several times over the last 10 years or so. Eddie and his team is very…read moreresponsive, professional, efficient and fairly priced compared to some other quotes I've received. He's fixed my toilet and shower faucets without needing an in person paid estimation. Definitely recommended!!

Eddie was excellent and completed two seperate jobs (shower valve replacement, and boiler…read moreconnection repair) smoothy and without any issues.

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

They were able to come and install with no issues and little water. Good attention to detail and…read morewas willing to work with us on warranty and written agreement.

Travis and Elvis were super helpful and professional! From chatting via Yelp, gathering project…read moredetails and setting up an appointment was very efficient and easy. They called me the morning of the appointment to share their ETA which was great! They helped me understand what happened with my tankless water heater and were able to set up a same day install. They also helped answer questions I had with the water heater for the second floor. Very pleased with their work, will definitely continue working with them for future projects.

Super-fast turnaround, timely and transparent communication. Will be a repeat customer!read more

Second time called and excellent service and fixed a mistake I made, I learned my lesson and will…read moreleave plumbing in the hands of this company. Excellent service

Johnathan was wonderful - prompt, detail oriented and went above and beyond with excellent service…read more Thank you, Johnathan! I'll call Roto Rooter again and ask for you if ever needed in the future.

Despite being the operator and lead holder and being able to make changes to my space - they wanted…read morethe owner (not management company but owners on the phone) before changes were made. If you're in NYC, I'd suggest using another option. They also sent an unlicensed plumber to quote me.

Excellent service and communication throughout. Max responded promptly to my Yelp request and…read morescheduled Oleksandr for a next-day visit. Oleksandr was extremely knowledgeable and fixed our heating issue quickly. I highly recommend this company. For context, we had hired another HVAC company two days earlier, and they were unable to diagnose or resolve the problem.

I never leave reviews, but wanted to shout out Airnizer for their amazing work on my mini split…read morereplacement. The team was very responsive, provided different options for repairs/replacements at various price points, and ended up completing the project in less time than anticipated. They were also very careful not to damage my apartment. I would gladly work with them again and have already recommended to others. Thank you!