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    Murph’s Plumbing and Heating

    5.0 (4 reviews)
    Open Open 24 hours

    Get pricing & availability

    Response time

    30 minutes

    Response rate

    70%

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    4 months ago

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    7 months ago

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    7 months ago

    Tyler was great and handled the problem with care. Responsive and did the job on the spot.

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    7 months ago

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    Ask the Community - Murph’s Plumbing and Heating

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    (155 reviews)

    I had a leaking toilet emergency in Jersey City this morning and called Roto-Rooter because I was…read morecompletely out of my depth and needed professional help. I explained multiple times that I'm a renter, that I was panicking a bit, and that I genuinely did not know what to do. Instead of helping, the woman on the phone told me they wouldn't be able to assist because I'm a renter and because my building has maintenance/property management. She even incorrectly told me "that's what your lease says," which was not true. My property manager had already told me I could handle the repair and deduct the cost from rent. What frustrates me most is what happened next: I called Dr. Drip Plumbing & Heating, and the VERY FIRST thing they did was calmly explain how to shut off the water to stop the leak immediately. Roto-Rooter never once mentioned this -- despite knowing I had no idea what I was doing and that water was actively leaking. That basic advice could have saved me a lot of stress in the moment. It really felt like Roto-Rooter only cared whether they were getting paid, not whether a stressed customer actually needed help. Meanwhile, Dr. Drip Plumbing & Heating immediately treated me like a human being and helped me solve the immediate problem before anything else. If you're in Jersey City, I'd strongly recommend supporting a smaller local company that actually cares about people.

    badly overpriced. I had a clog in the main. The guy took 45 min to snake it and charged me $775…read more unbelievable...

    ASAP Solutions

    ASAP Solutions

    (134 reviews)

    Upper East Side, Yorkville

    Truly ridiculous, unprofessional company. I called over the phone to ask if they could come to fix…read morea clog. I shared that I was having low water flow in my toilet as well and thus experiencing frequent clogs. I'd ask if they can both unclog the toilet and to evaluate my toilet to see what the problem is. When I called, they gave a quote for 20 mins which was way faster than I expected! Nevertheless, they were late, taking an hour to come. That alone isn't the problem but without clear communication, it makes planning difficult. He did text that he was 18 mins away, 20 mins into the wait. And by that time, he was 20 mins late from that estimate. He came into my apt and QUICKLY fixed the clog with a drain auger (?). It seriously took 1 minute. I asked him if he could then take a look at my toilet as well to see WHY I keep having this problem. He takes one look at it and says you need an ENTIRELY NEW TOILET and quoted me $600. He didn't look at the tank, do any sort of inspection. I said wow that seems extreme to have to replace the whole toilet, you haven't even taken a look. He said he knows these sorts of toilets and that I'd need a new one. I asked him to send me a quote so I could share with my landlord. Never received the quote! He charged me $150! I get that is the service fee but I don't think that's fair for 1 min of work and not even taking the time to inspect the toilet to see what could be wrong with it. Asked another plumber to check out my toilet. They replaced some parts and now it's flushing appropriately. They had much better prices and better professionalism. Please don't waste your money on this company.

    I needed a shower cartridge replacement. I spoke with Udi and he was very professional and…read moreefficient. They charged me a reasonable price and I am very happy with the service. Will definitely use them in the future if I have a need of plumber. Maria

    Murph’s Plumbing and Heating - plumbing - Updated September 2026

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